Promoting Quality in Homecare
Standards
John Sweeney, Director, Health Care Informed
We Believe
We Believe
We Believe
• “We are committed to providing the highest standards of
home care”
• “enhance the lives of seniors”
• “homeca...
We Believe
• “strive to provide the best in quality home care”
• “provide you with a professional standard of quality”
• “...
We Believe
14 HCCI
We Believe
To foster and promote
high quality standards
of home care services
We Believe
We Believe
ISO / Q Mark
Systems improvement
and Business risk
And Yet ….
And Yet…
….designed
to improve the
safety
and
quality of care.
Why?
Why?
• Difficult
• Costly
• Time Consuming
• Takes Away Core Focus of Business
• Its Optional …….
Drivers
• Demonstrable Quality of Care
– Voluntary – Improved Care (and Service)
– Financial - The Payers – Tax / Health I...
Internationally
• Increased Regulation – UK, NI, US
•
– Increase Number of Regulatory Bodies (12%)
– Special Interest Grou...
Nationally
• Health Information and Quality Authority (HIQA)
– Safer Better Care Standards - 2016+
– Homecare Specific Gui...
JCI Standards
• Section I: Patient-Centered Standards
• International Patient Safety Goals (IPSG)
• Patient Access and Ass...
JCI Standards
• Section II: Health Care Organization Management
Standards
• Improvement in Quality and Patient Safety (IQS...
Benefits?
• Improve the management of care / services
• National / International Recognition
• Stimulate continuous improv...
Where to Begin
•Governance
•Objectives
•Structures
•Communication
•Planning – Project
and Business
•GAP Analysis
• Structu...
Key Findings
• Governance and Communication
• Care Assessment / Planning
• Risk Management
• Policies and Procedures
• Mea...
What Will it Mean?
• The Client:
– Appropriate / Comprehensive / Evaluated Care
– Confidence and Safety
• The Organisation...
In Summary
• We Must Practice What we Preach
• No Longer Optional. Now is the time….
• It is Difficult, Costly, and Time C...
Thank You
John Sweeney, Director of Health Care Informed from The National Homecare Ireland Conference 2014
John Sweeney, Director of Health Care Informed from The National Homecare Ireland Conference 2014
John Sweeney, Director of Health Care Informed from The National Homecare Ireland Conference 2014
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John Sweeney, Director of Health Care Informed from The National Homecare Ireland Conference 2014

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This slideshow is from John Sweeney, Director of Health Care Informed. John recently opened Irelands first ever National Homecare Conference which took place on 28th March in The Ballsbridge Hotel in Dublin.

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John Sweeney, Director of Health Care Informed from The National Homecare Ireland Conference 2014

  1. 1. Promoting Quality in Homecare Standards John Sweeney, Director, Health Care Informed
  2. 2. We Believe
  3. 3. We Believe
  4. 4. We Believe • “We are committed to providing the highest standards of home care” • “enhance the lives of seniors” • “homecare of the very highest quality” • “providing the highest quality care” • “dedicated to overall improvement of your quality of life”
  5. 5. We Believe • “strive to provide the best in quality home care” • “provide you with a professional standard of quality” • “Together we will give your loved one the best quality care.” • “provide the highest quality of care” • “through the provision of expert care ” • “unmatchable quality of home care”
  6. 6. We Believe 14 HCCI
  7. 7. We Believe To foster and promote high quality standards of home care services
  8. 8. We Believe
  9. 9. We Believe ISO / Q Mark Systems improvement and Business risk
  10. 10. And Yet ….
  11. 11. And Yet…
  12. 12. ….designed to improve the safety and quality of care. Why?
  13. 13. Why? • Difficult • Costly • Time Consuming • Takes Away Core Focus of Business • Its Optional …….
  14. 14. Drivers • Demonstrable Quality of Care – Voluntary – Improved Care (and Service) – Financial - The Payers – Tax / Health Insurance – Regulatory – Safety of Clients
  15. 15. Internationally • Increased Regulation – UK, NI, US • – Increase Number of Regulatory Bodies (12%) – Special Interest Group on Care of the Ageing – 2015 – Home Care Focus – Q&S Goals
  16. 16. Nationally • Health Information and Quality Authority (HIQA) – Safer Better Care Standards - 2016+ – Homecare Specific Guidance • Joint Commission International (JCI) – Accreditation Standards for Homecare
  17. 17. JCI Standards • Section I: Patient-Centered Standards • International Patient Safety Goals (IPSG) • Patient Access and Assessment (PAA) • Patient Rights and Responsibilities (PRR) • Patient Care and Continuity of Care (PCC) • Patient Medication Management (PMM) • Patient and Family Education (PFE)
  18. 18. JCI Standards • Section II: Health Care Organization Management Standards • Improvement in Quality and Patient Safety (IQS) • Infection Prevention and Control (IPC) • Management and Safety of the Environment (MSE) • Staff Qualifications and Education (SQE) • Governance and Leadership (GAL) • Communication and Information Management (CIM)
  19. 19. Benefits? • Improve the management of care / services • National / International Recognition • Stimulate continuous improvement in care • Increase efficiency/reduce costs • Reduced Risk • Framework for all Regulations
  20. 20. Where to Begin •Governance •Objectives •Structures •Communication •Planning – Project and Business •GAP Analysis • Structures – Staff (HR) Equipment Environment IMS • Processes – PPG’s / ICP’s •Outcome •Feedback •KPI’s •Tracers •Internal/External Assessment •Survey •QIP’s •Report Actions •CQI
  21. 21. Key Findings • Governance and Communication • Care Assessment / Planning • Risk Management • Policies and Procedures • Measurement and Evaluation
  22. 22. What Will it Mean? • The Client: – Appropriate / Comprehensive / Evaluated Care – Confidence and Safety • The Organisation: – Significant Change – Structures – Process - Outcome – Better Organisation and Business
  23. 23. In Summary • We Must Practice What we Preach • No Longer Optional. Now is the time…. • It is Difficult, Costly, and Time Consuming but … • We need to Strive for Better Care …
  24. 24. Thank You
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