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Business model driven cloud adoption - what NI is doing in the cloud

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NI's approach to using cloud computing and DevOps to deliver high quality SaaS offerings to our customers

NI's approach to using cloud computing and DevOps to deliver high quality SaaS offerings to our customers

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  • Just kidding about the black holes.
  • http://www.amazon.com/Discover-Your-Strengths-Marcus-Buckingham/dp/0743201140
  • Why niwsc.com? What does it stand for?Well, we suggested a bunch of domain names (like labview.com, natch) but management and product marketing ended up just picking something deliberately innocuous and semi-meaningless. “wsc” doesn’t really stand for anything, though you can plausibly create backronyms for it – “Web service.. Computers, or something!”
  • I trust you’ve all seen UI Builder by now. If not, ni.com/uibuilder.
  • Running in browser (can also run out of browser).Can save files to cloud or to local disk.Compiles happen in the cloud.
  • And it’s purty. We’ll use it in the demo!
  • A “cloudlet” is a term we made up, it’s a single product instance running in the cloud.
  • “Send it to the cloud!” Using the cloud should be extremely simple in your GUI.
  • You will notice the standard framework that this shares with UIB – we have created a cloud framework to supply cloud apps with the various things they need.
  • Would You Like To Know More? http://www.pachube.com/Good news – the Internet of Things is a hot Web trend! Bad news – of 2009. Machschnell! http://www.readwriteweb.com/archives/top_5_web_trends_of_2009_internet_of_things.php
  • PIE: Would You Like To Know More? http://www.slideshare.net/mxyzplk/pie-101
  • So who wants to guess how many cloud servers we have?
  • Transcript

    • 1. National Instruments
    • 2. Business Model Driven Cloud Adoption: What NI Is Doing In The Cloud
      Ernest Mueller
      Cloud Architect, LabVIEW R&D
      ernest.mueller@ni.com @ernestmueller http://theagileadmin.com
    • 3. The Short Form
      We built a DevOps team to rapidly deliver new SaaS products and product functionality using cloud hosting and services (IaaS, PaaS, SaaS) as the platform and operations, using model driven automation, as a key differentiating element.
      With this approach we have delivered multiple major products to market quickly with a very small staffing and financial outlay.
    • 4. National Instruments (aka “NI”)
      30 years old; 5000+ employees around the world, half in Austin, mostly engineers; $873M in 2010
      Hardware and software for data acquisition, embedded design, instrument control, and test
      • LabVIEW isour graphical dataflow programming language used by scientists and engineers in many fields
    • From toys to black holes
    • 5. Genesis
      Our hardware and software product strategy started to spawn software-as-a-service ideas – some from customer demand, some from internal drivers
      There were existing product to Web integration points but these were uncoordinated and poorly maintained
      LabVIEW R&D greenfielded an internal group in 2009 to serve as a sort of internal ISV for hosted services, the dotCom team
    • 6. Challenges
      Poor R&D/IT relationship
      Traditional siloed IT department (programmers split by business unit, infrastructure split by technology)
      Low organizational IT agility – 6 weeks to get a server
      Uptime problems from complexity and silos
      On premise data centers at power/cooling capacity
      R&D primarily experienced in desktop software and specialized, dedicated hardware, not server/Web/open
      Consensus driven environment
    • 7. Now, Discover Your Strengths
      Strong base of “best and brightest,” motivated employees
      Culture of innovation and “do it yourself”
      Large Web presence (ni.com) with extensive in house programming and operational experience
      Entrepreneurial internal environment
      Significant reinvention/retooling effort going on in R&D
      Increasing focus on system sales and quality (performance, reliability, security) over yet-more-features
    • 8. Starting Fresh - Blessing and Curse
      Everything was new, so we had to simultaneously develop:
      Products
      Team
      Process
      Systems
      Code
      Operations
      System Automation
    • 9. The Products (“Hosted Services”)
      Customer facing:
      LabVIEW Web UI Builder (In early access)
      LabVIEW FPGA Compile Cloud (In beta)
      Technical Data Cloud (In alpha)
      More in progress!
      Internal facing:
      LabVIEW.com Cloud Framework
      Cloud Hosting
      Operations
    • 10. LabVIEW Web UI Builder
      • Write a LabVIEW(ish) app, save it to the cloud and run it there.
      • 11. Build and deploy it to an embedded target and hook it up to Web services to give it a sweet UI
      • 12. Also, an experimental testbed for LabVIEW changes
      • 13. Freemium model – use it for free, packaging and deploying your app to a target requires a license (compiles run in the cloud) – try it at ni.com/uibuilder
      • 14. Silverlight RIA, back end on Amazon (moving to Azure soon) – EC2, S3, SimpleDB -> Azure Wen roles & blob/table storage; Java/Linux/Apache/Tomcat and .NET/IIS/Windows
    • 15.
    • 16. LabVIEW Web UI Builder Cloudlet
      WebLV
      Compiler
      WebLV Services
      Browser
      Security
      Services
      Project
      Data
      Web Server
      Internal
      Services
      Auth Db
      Routing
      License Db
      PIE
      LDAP
      DNS
      Load
      Balancer
      Install
      Services
      Mgmt
      Server
      Gateway
      File
      Server
    • 17. LabVIEW FPGA Compile Cloud
      LabVIEW FPGA compiles take hours and consume extensive system resources; compilers are getting larger and more complex
      Implemented on Amazon - EC2, Java/Linux,C#/.NET/Windows, and LabVIEW FPGA
      Also an on premise product, the “Compile Farm”
    • 18. LabVIEW FPGA Compile Cloud
      NI Hosted Compile Service
      User Login
      & Rights management
      Links to user account
      & support
    • 19. LabVIEW FPGA Compile Cloud Cloudlet
      FPGA
      Server
      LabVIEW
      FPGA
      FPGA Services
      Security
      Services
      Web Server
      LDAP
      FPGA
      Workers
      FPGA
      Worker
      Internal
      Services
      FPGA
      Worker
      Routing
      Auth Db
      PIE
      License Db
      DNS
      Load
      Balancer
      Install
      Services
      Mgmt
      Server
      Gateway
      File
      Server
    • 20. Technical Data Cloud
      “I just want to upload my sensor data directly to the cloud, man.”
      REST and LabVIEW API that lets you upload and retrieve discrete and waveform data
      Welcome to the Internet of Things
      Being built on Microsoft Azure – specific bits TBD, all .NET
    • 21. LabVIEW.com Cloud Framework
      • Platform that makes the magic happen by providing base plumbing for developers of SaaS apps
      • 22. Core Services - reusable Web services and facilities
      • 23. ILLS (internal login & licensing services) – distributed user repo and licensing, complete with feed from Oracle and self service user portal; Java/Tomcat, OpenDS LDAP, mySQL
      • 24. PIE (Programmable Infrastructure Environment) – sets up systems for you, autoscales, deploys code; uses an XML model and runtime registry; Java – more on this later!
      • 25. Building out a core platform? Didn’t that slow velocity? No.
    • Core Cloudlet
      Oracle
      Browser
      User
      Portal
      LDAPMaster
      Internal
      Services
      Auth Db Master
      Web Server
      Routing
      License Db Master
      PIE
      Email
      Queue
      DNS
      Load
      Balancer
      Install
      Services
      Mgmt
      Server
      Gateway
      File
      Server
    • 26. The Team
      DevOps!
      Application architect
      Systems architect (me)
      2 developers
      1 system automation developer
      Operations lead
      2 follow-the-sun operations staff in Malaysia
      Work with other R&D product developer teams
      Different orgs (LabVIEW, non-LV software, hardware)
      Geographically distributed (Austin, Aachen, Bangalore, Singapore)
    • 27. The Process
      Agile!
      All systems work used the “developer” tools and systems as part of DevOps collaboration philosophy
      Revision control (Perforce)
      Bug tracking (HP)
      Specs and reviews (Atlassian Confluence wiki)
      Task tracking and burndown (JIRA/Greenhopper)
      All members collaborate on all aspects of the product
      Test driven development
    • 28. The Systems
      Cloud!
      After a quick cost assessment and experimentation, decided on Amazon EC2 as our initial hosting platform
      Needed control and agility we wouldn’t be able to get internally – dynamic requirements, fast scaling
      Needed Linux and Windows both for software support
      Using multiple point SaaS providers for functionality (If it’s not core, outsource it!)
      Agility and time to market far outweighed cost efficiency
    • 29. Code
      REST!
      All REST-based Web services
      Multiple tech stacks - cloud and systems mgmt code mostly in Java, product code mostly in C#/.NET
      Key cloud app architecture concerns – multitenant, parallel, asynchronous, loosely coupled, APIed, instrumented, resilient in dynamic/ephemeral environment
      Developers deliver tests, monitoring, system model with their service
    • 30. Operations
      The “secret sauce”!
      Not just ticket handling or “keep the lights on.” Focus on delivering value to the customer and developer.
      Provide performance management, availability, systems management, incident handling, security, log management, monitoring, rapid deployment
      Inspirations: O’Reilly “Secret Sauce” paper, Velocity conference, Visible Ops book, Transparent Uptime blog
    • 31. System Automation
      PIE!
      The “Programmable Infrastructure Environment”
      XML system model defines systems, services, code installs, runtime interaction
      Runtime registry for systems info and eventing
      PIE autobuilds the runtime system from the model – provisioning, software installs, monitoring integration
      Perform orchestration and control on many instances of dynamic environments
    • 32.
    • 33. Results
      Win!
      A continuous pipeline of products delivered quickly
      LabVIEW Web UI Builder went beta in 2009, 1.0 in 2010
      FPGA Compile Cloud went beta in 2010, 1.0 soon
      Technical Data Cloud going beta soon
      Unqualified happiness with cloud, DevOps approach
      Not innovation vs. reliability – new approach gets both!
    • 34. Residual Challenges
      Selling SaaS products is a challenge to our existing channels
      Managing the collision of engineering and IT technology
      Culture – building collaboration, mutual respect, and trust among globally distributed dev teams, ops, and others (QA, security, etc.)
      Educating desktop developers on operational issues
      Maintaining vision through rapid change
      Cloud-compatible tooling still emerging
    • 35. Where do we go from here?
      Complete the virtuous cycle of agile, cloud, mobile, social
      Move to full continuous integration and deploy-on-demand, necessitating intense investment in testing
      Uptake of Microsoft Azure (mostly complete)
      Private cloud products
      Look into Lean
      Can DevOps be spread out into the enterprise? We’ll see.
      More SaaS products, and product to Web integration more core to our product strategy
    • 36. Community Engagement
      Austin is an awesome place for cloud work right now.
      Austin Cloud User Group (acug.cloudug.org)
      Austin OWASP (Open Web Application Security Project) chapter
      SXSW Interactive
      Events like this one
      DevOps and devops-toolchain Google groups
      Velocity conference, DevOpsDays, CloudCamps