1
© 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com
MURRAY FIFE
DYNAMICS AX 2012 TIPS & TRICKS
USING DED...
© 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com
© 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com
USING DEDUCTIONS
MANAGEMENT TO MANAGE
CUSTOMER SHORT P...
© 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com
Copyright© 2014 Murray Fife
All RightsReserved
© 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com
What You Need For This Guide
All the examples shown in...
6
© 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com
7
© 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com
Using Deductions Management
To Manage Customer Short...
8
TIP & TRICKSFOR DYNAMICSAX 2012
© 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com
Before youcan use th...
9
TIP & TRICKSFOR DYNAMICSAX 2012
© 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com
Whenthe DeductionTyp...
10
TIP & TRICKSFOR DYNAMICSAX 2012
© 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com
Nextwe will wanttos...
11
TIP & TRICKSFOR DYNAMICSAX 2012
© 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com
Whenthe DeductionDe...
12
TIP & TRICKSFOR DYNAMICSAX 2012
© 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com
Finally,clickonthe ...
13
TIP & TRICKSFOR DYNAMICSAX 2012
© 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com
Whenthe DeductionWr...
14
TIP & TRICKSFOR DYNAMICSAX 2012
© 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com
Once youhave set up...
15
TIP & TRICKSFOR DYNAMICSAX 2012
© 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com
Whenthe Trade Allow...
16
TIP & TRICKSFOR DYNAMICSAX 2012
© 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com
Now youcan start tr...
17
TIP & TRICKSFOR DYNAMICSAX 2012
© 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com
Whenthe customersho...
18
TIP & TRICKSFOR DYNAMICSAX 2012
© 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com
To enterinthe short...
19
TIP & TRICKSFOR DYNAMICSAX 2012
© 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com
Thiswill openupa ne...
20
TIP & TRICKSFOR DYNAMICSAX 2012
© 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com
Clickonthe New butt...
21
TIP & TRICKSFOR DYNAMICSAX 2012
© 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com
Thenenterinthe Dedu...
22
TIP & TRICKSFOR DYNAMICSAX 2012
© 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com
Now whenyoureturnto...
23
TIP & TRICKSFOR DYNAMICSAX 2012
© 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com
All youneedtodo isn...
24
TIP & TRICKSFOR DYNAMICSAX 2012
© 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com
Afterthe journal ha...
25
TIP & TRICKSFOR DYNAMICSAX 2012
© 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com
Whenyouwant tostart...
26
TIP & TRICKSFOR DYNAMICSAX 2012
© 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com
Whenthe DeductionWo...
27
TIP & TRICKSFOR DYNAMICSAX 2012
© 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com
To write off the am...
28
TIP & TRICKSFOR DYNAMICSAX 2012
© 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com
All youneedtodo iss...
29
TIP & TRICKSFOR DYNAMICSAX 2012
© 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com
Thenclickon the OK ...
30
TIP & TRICKSFOR DYNAMICSAX 2012
© 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com
Thiswill close outt...
31
TIP & TRICKSFOR DYNAMICSAX 2012
© 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com
32
TIP & TRICKSFOR DYNAMICSAX 2012
© 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com
33
TIP & TRICKSFOR DYNAMICSAX 2012
© 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com
The Tips & Tricks s...
34
TIP & TRICKSFOR DYNAMICSAX 2012
© 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com
35
TIP & TRICKSFOR DYNAMICSAX 2012
© 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com
Murray Fife is a Mi...
Upcoming SlideShare
Loading in...5
×

Using Deductions Management To Manage Customer Short Pays Within Dynamics AX

272

Published on

There is nothing worse than when a customer short pays on their invoice and you don’t quite know if they just didn’t get the right invoice, or if they are deducting amounts off the invoice for some specific (but currently unknown) reason. In the past you have probably had to either set the payment aside so that you can investigate it after you get through the other stack of checks that you need to enter into the system, or entered in the payment short and then remember that there is a balance on the invoices that you then need to investigate. It throws a spanner into your whole day.
Don’t fret though – with the R3 release there is a new Deductions Management feature within Dynamics AX that allows you to record that there was a deduction and then have all of the short pays go to a special Deductions Management Workbench that either you (or someone else) can then work through and decide if the deductions are valid or not.
If your customers act like the Amish Mafia then at least you can track it.

Published in: Business
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
272
On Slideshare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
40
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Transcript of "Using Deductions Management To Manage Customer Short Pays Within Dynamics AX"

  1. 1. 1 © 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com MURRAY FIFE DYNAMICS AX 2012 TIPS & TRICKS USING DEDUCTIONS MANAGEMENT TO MANAGE CUSTOMER SHORT PAYS
  2. 2. © 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com
  3. 3. © 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com USING DEDUCTIONS MANAGEMENT TO MANAGE CUSTOMER SHORT PAYS BY MURRAY FIFE
  4. 4. © 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com Copyright© 2014 Murray Fife All RightsReserved
  5. 5. © 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com What You Need For This Guide All the examples shown in this blueprintwere done with the MicrosoftDynamics AX 2012 virtual machineimagethat was downloaded from the MicrosoftCustomerSource or PartnerSource site.If you don't have your own installation of MicrosoftDynamics AX 2012,you can also usethe images found on the MicrosoftLearningDownload Center or deployed through LifecycleServices. The followinglistof softwarefrom the virtual imagewas leveraged within this guide: • MicrosoftDynamics AX 2012 R3 Even though all thepreceding software was used duringthe development and testing of the recipes in this book, they may also work on earlier versionsof the software with minor tweaks and adjustments, and should also work on later versions withoutany changes. Errata Although we have taken every careto ensure the accuracy of our content, mistakes do happen. If you find a mistakein one of our books—maybe a mistake in the text or the code—we would be grateful if you would report this to us. By doingso, you can saveother readers from frustration and help us improve subsequent versions of this book. If you find any errata, please report them by emailing editor@dynamicsaxcompanions.com. Piracy Piracy of copyrightmaterial on the Internet is an ongoingproblem across all media. If you come across any illegal copies of our works,in any form, on the Internet, pleaseprovideus with the location address or websitename immediately so that we can pursuea remedy. Pleasecontactus at legal@dynamicsaxcompanions.com with a link to the suspected pirated material. We appreciateyour help in protecting our authors,and our ability to bringyou valuable content. Questions You can contact us at help@dynamicsaxcompanions.com if you arehavinga problem with any aspectof the book, and we will do our best to address it. Preface
  6. 6. 6 © 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com
  7. 7. 7 © 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com Using Deductions Management To Manage Customer Short Pays There isnothingworse thanwhenacustomershortpayson theirinvoice andyou don’tquite know if theyjustdidn’tgetthe rightinvoice,orif theyare deducting amountsoff the invoice forsome specific(butcurrentlyunknown) reason. Inthe past youhave probablyhadto eithersetthe paymentaside sothatyoucan investigate it afteryouget throughthe otherstackof checksthat youneedtoenterintothe system, or enteredinthe paymentshortandthenrememberthatthere isa balance onthe invoicesthatyouthenneedtoinvestigate. Itthrowsaspannerintoyourwhole day. Don’tfretthough– withthe R3 release there isanew DeductionsManagement feature withinDynamicsAXthatallowsyoutorecordthat there wasa deductionand thenhave all of the short paysgo to a special DeductionsManagementWorkbench that eitheryou(orsomeone else)canthenworkthroughanddecide if the deductions are validornot. If your customersactlike the AmishMafiathenatleastyoucan track it.
  8. 8. 8 TIP & TRICKSFOR DYNAMICSAX 2012 © 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com Before youcan use the DeductionsManagementareathere isa little setupthatyou needtodo. The firsttask isto setup a few DeductionTypes. To dothat, clickonthe DeductionTypes menuitemwithinthe Deductionsfolderof the Setupgroupwithin the Trade Allowance Managementarea page. Using Deductions Management To Manage Customer Short Pays
  9. 9. 9 TIP & TRICKSFOR DYNAMICSAX 2012 © 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com Whenthe DeductionTypes maintenance form,setupall of the differentclassifications of deductionsthatyouinitiallywanttotrack. Also,make sure thatyouspecifya DeductionOffsetaccount thatyou wantto postthe deductionamountto. Using Deductions Management To Manage Customer Short Pays
  10. 10. 10 TIP & TRICKSFOR DYNAMICSAX 2012 © 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com Nextwe will wanttosetupsome DeductionDenial Reasons byclickingonthat menu itemwithinthe Deductionsfolderof the Setupgroupwithinthe Trade Allowance Managementarea page. Using Deductions Management To Manage Customer Short Pays
  11. 11. 11 TIP & TRICKSFOR DYNAMICSAX 2012 © 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com Whenthe DeductionDenial Reasons maintenance formisdisplayed,setupafew recordsfor trackingthe reasonsforreturningthe deductionbacktothe customers accountwhenyoudenythe deduction. Using Deductions Management To Manage Customer Short Pays
  12. 12. 12 TIP & TRICKSFOR DYNAMICSAX 2012 © 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com Finally,clickonthe DeductionWrite-Off Reasonsmenuitemwithinthe Deductions folderof the Setupgroupwithinthe Trade Allowance Managementarea page to set up some write off codes. Using Deductions Management To Manage Customer Short Pays
  13. 13. 13 TIP & TRICKSFOR DYNAMICSAX 2012 © 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com Whenthe DeductionWrite-OffReasonsmaintenance formisdisplayed,addafew reasoncodesforwhyyou are allowingthe deductionstobe writtenoff (accepted)and alsospecifythe MainAccountthatyou wantto postthe real adjustmentto. Using Deductions Management To Manage Customer Short Pays
  14. 14. 14 TIP & TRICKSFOR DYNAMICSAX 2012 © 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com Once youhave set upall of the codes,there isone final stepthatisrequired,andthat isto configure some of the parametersforthe deductions. Inorderto do that,clickon the Trade Allowance ManagementParameters menuitemwithinthe Setupgroupof the Trade Allowance Managementarea page. Using Deductions Management To Manage Customer Short Pays
  15. 15. 15 TIP & TRICKSFOR DYNAMICSAX 2012 © 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com Whenthe Trade Allowance ManagementParameters maintenance formisdisplayed, make sure that youspecifyaDeductionJournal Namefor all of the deduction transactions. Using Deductions Management To Manage Customer Short Pays
  16. 16. 16 TIP & TRICKSFOR DYNAMICSAX 2012 © 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com Now youcan start trackingthe deductions. Startoff byenteringinaninvoice payment for the customer. Using Deductions Management To Manage Customer Short Pays
  17. 17. 17 TIP & TRICKSFOR DYNAMICSAX 2012 © 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com Whenthe customershortpays,justchange the Creditamountto the actual payment and acceptthe warningnotice. Using Deductions Management To Manage Customer Short Pays
  18. 18. 18 TIP & TRICKSFOR DYNAMICSAX 2012 © 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com To enterinthe short pay,clickon the Deductionsmenuitemwithinthe menubar. Using Deductions Management To Manage Customer Short Pays
  19. 19. 19 TIP & TRICKSFOR DYNAMICSAX 2012 © 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com Thiswill openupa newDeductionsmaintenanceform. Using Deductions Management To Manage Customer Short Pays
  20. 20. 20 TIP & TRICKSFOR DYNAMICSAX 2012 © 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com Clickonthe New buttoninthe menubar to create a Deductionsrecord andthen selectthe DeductionType thatyouwantto initiallyclassifythe deductionas. Using Deductions Management To Manage Customer Short Pays
  21. 21. 21 TIP & TRICKSFOR DYNAMICSAX 2012 © 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com Thenenterinthe DeductionAmount. You can keeponaddingadditionalDeductionsif youlike if youknow thatthere were multipleamountsthatwere takenoff the invoice,andwhenyouare done,justclickon the Close button. Using Deductions Management To Manage Customer Short Pays
  22. 22. 22 TIP & TRICKSFOR DYNAMICSAX 2012 © 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com Now whenyoureturnto the Journal Voucheryourwill see thatthere are multiple linesforthe invoice payment. Using Deductions Management To Manage Customer Short Pays
  23. 23. 23 TIP & TRICKSFOR DYNAMICSAX 2012 © 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com All youneedtodo isnow clickon the Post menuitemtocomplete the journal voucher. Using Deductions Management To Manage Customer Short Pays
  24. 24. 24 TIP & TRICKSFOR DYNAMICSAX 2012 © 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com Afterthe journal hasbeenposted,youcankeepontruckingandenterinall of the otherinvoice payments. Using Deductions Management To Manage Customer Short Pays
  25. 25. 25 TIP & TRICKSFOR DYNAMICSAX 2012 © 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com Whenyouwant tostart investigatingthe deductions,clickonthe Deduction Workbenchmenuitemwithinthe Commongroupof the Trade Allowance Managementarea page. Using Deductions Management To Manage Customer Short Pays
  26. 26. 26 TIP & TRICKSFOR DYNAMICSAX 2012 © 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com Whenthe DeductionWorkbench maintenance formisdisplayed,youwill see all of the deductionsthathave beenrecorded. Fromhere youcanSplit the deduction, Denythe deductionandreturnittothe customeraccount,orWrite-Off the deductionasavalid deduction. Using Deductions Management To Manage Customer Short Pays
  27. 27. 27 TIP & TRICKSFOR DYNAMICSAX 2012 © 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com To write off the amount,justclickonthe Write-Off buttonwithinthe Maintaingroup of the Deductionribbonbar. Using Deductions Management To Manage Customer Short Pays
  28. 28. 28 TIP & TRICKSFOR DYNAMICSAX 2012 © 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com All youneedtodo isspecifythe actual ReasonCode for the Write-Off. Using Deductions Management To Manage Customer Short Pays
  29. 29. 29 TIP & TRICKSFOR DYNAMICSAX 2012 © 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com Thenclickon the OK button. Using Deductions Management To Manage Customer Short Pays
  30. 30. 30 TIP & TRICKSFOR DYNAMICSAX 2012 © 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com Thiswill close outthe Deductionandyoucan move ontothe nextdeduction. Using Deductions Management To Manage Customer Short Pays
  31. 31. 31 TIP & TRICKSFOR DYNAMICSAX 2012 © 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com
  32. 32. 32 TIP & TRICKSFOR DYNAMICSAX 2012 © 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com
  33. 33. 33 TIP & TRICKSFOR DYNAMICSAX 2012 © 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com The Tips & Tricks series isa compilation of all thecool things that I have found that you can do within Dynamics AX, and are also the basisfor my Tips & Tricks presentations thatI have been givingfor the AXUG, and online. Unfortunately book page sizerestrictions mean that I can only fit50 tips & tricks per book, but I will createnew volumes every time I reach the 50 Tip mark. If you want to view all of the compilations then here are the links. 50 Tips & Tricks For Dynamics AX 2012 http://www.amazon.com/dp/1495487776/ Another 50 Tips & Tricks for Dynamics AX http://www.amazon.com/dp/1497383412/ Want More Tips & Tricks
  34. 34. 34 TIP & TRICKSFOR DYNAMICSAX 2012 © 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com
  35. 35. 35 TIP & TRICKSFOR DYNAMICSAX 2012 © 2014 Murray Fife, AllRights Reserved www.dynamicsaxcompanions.com Murray Fife is a MicrosoftDynamics AX MVP, and Author with over 20 years of experience in the software industry. Like most people in this industry he has paid his dues as a developer, an implementation consultant,a trainer,and now spend most of his days workingwith companies solvingtheir problems with the Microsoftsuiteof products,specializingin the Dynamics® AX solutions. EMAIL murray@dynamicsaxcompanions.com TWITTER @murrayfife SKYPE murrayfife AMAZON www.amazon.com/author/murrayfife WEB www.dynamicsaxcompanions.com About the Author

×