Accelerating Your Career Trajectory
     RIMS Atlanta Breakfast Meeting
              July 13, 2010

                   Pr...
Today’s Agenda
• Talk about the general employment
  environment.
• Keys to accelerating your career.
• Review your career...
General Economic Observations
•   Economy.
•   Delays in retirement.
•   Still a lack of qualified candidates.
•   Competi...
New Landscape
• No More Job For Life.
• Career Security vs. Job Security.
• Strategic Contribution vs. Tactical Production...
4 Generations In The Workforce


          GenXers – 40%        Millennials – 10%



                               Tradit...
The Boss—The #1 Reason For Turnover




                          MEMurphy
                                            con...
The Underlying Questions
 Can you do the job?


 Will you do the job?


 Do we like you?


                          ME...
Why People Advance In Their Career


  You                                Survey
  ____       PERFORMANCE               __...
Why People Advance In Their Career


  You                                Survey
  85+%       PERFORMANCE               10...
A Good Way To Accelerate
– Embrace change & learn to love the unexpected.
– Continually learn.
– Be visible.
– Have a form...
Embrace Change and Learn to LOVE
        the Unexpected!

 • 3-Key Attributes:
   – Resiliency
   – Agility
   – Attitude
...
Resilience
• Must have to survive a leadership role.
• More critical than technical knowledge.
• Tips:
  – Learn from thos...
Agility
• Be focused.
   – Seek info, understand what you can control, plan tasks in
     detail, ask questions for clarif...
Attitude
• Live in the now.
• Don’t be weighed down by past failures or
  successes.
• Put your arms around the day.
• Enc...
Continual Learning
• Breadth vs. depth
• Ability to transition into new roles
• Challenging assignments outside of “comfor...
70:20:10 Learning Rule
• 70% of learning take place on the job, through
  solving problems and through special
  assignmen...
The Steps To Success
                                                  Job 8

                                            ...
Job Life-Cycle

                  Satisfied With        Dissatisfied
                  Job                   With Job
Good...
“Invisibility is Worse than Failure.”

                   ~ Keith Ferrazzi, author, Never Eat Alone




   Many times it i...
How Are Jobs Filled?

                        Hidden Job Market

           Hidden Job   Positions filled by:
            ...
Your Brand
– Distinguish you from others
– Make others aware of your character, strengths
  and personality
– Become the m...
30-Second Commercial

• Script your 30-Second
  Commercial.
• Tailor it for every audience
  you may encounter.
• Have you...
The Power of Social Media

     •   Linkedin
     •   Facebook
     •   Twitter
     •   Plaxo
     •   Naymz


          ...
Linkedin




           MEMurphy
                             consulting
            professional/career coaching-
       ...
Linkedin




           MEMurphy
                             consulting
            professional/career coaching-
       ...
The Career Trajectory Pyramid
               IDEAL
              CAREER
             FOCUSED
            ACTIVITIES/
     ...
Biggest Stumbling Blocks

• No focus. (Remember, you will not
  take just any job!)
• Being ‗passive‖ instead of ―proactiv...
How Many Have Written Career
          Plan?
                    Personal
                   Awareness




      Focused  ...
The Power Of Planning
Yale Study: 1953-73               Harvard Study: 1979-89
•<3% of students set goals        •13% had ...
Have A Plan:
     How Many Have WRITTEN Goals and Action Plans?

• Make them SMART.
  – Specific
  – Measurable goals
  – ...
Personal Awareness

• Formal Assessments
• Personal Reflection
   – Activities/Skills you like/dislike
   – Personal prior...
Tool Kit: Resume
•   Always have a resume ready.
•   Be prepared to “interview” on the spot.
•   Conduct informal job sear...
Common Resumes
• Chronological
   – List employment and accomplishments
     in reverse chronological order.
   – Great fo...
Resume Basics
Atlanta, GA
                                   Sample Candidate, CPA
                                      s...
Resume Basics
Sample Candidate, CPA                                                                   Page Two

First Fina...
Resume Tips
– Clean format
– Spell-check / Edit / Watch grammar
– Use key words
– Avoid dates in education???
– Length – 2...
The Truth Behind Interviews
 Interviews are subjective.
 Interviewers choose the qualified person he/she likes
  best.
...
Interview Formats
 Electronic (series of emails)
 Telephone
 Face-to-Face
    One-on-One (meet with only one employee)...
12 X 12 X 12 Rule
• First impression, 12 feet away

• Second impression, 12 inches away

• Third impression, first 12 word...
Interview Styles
 Directed: Very structured, often uses a list of questions to
  gain key information
 Non-directed: Con...
Pre-Interview Strategies
          Research organization,
           position, current industry
           events, interv...
Content Theory
• Answer the Question
• Justify the Answer—With Accomplishments
• Restate the Original Answer




         ...
Negative Questions
• Inappropriate questions
• Your liability questions—know them
  – Rephrase
  – Answer
  – Redirect



...
Body Language
 Psychological signals people give off with their bodies.
 65 percent of all information in English speech...
Body Language Tips
 Control any nervous hand
  habits.
 Maintain a pleasant expression;
  smile or laugh when
  appropri...
Voice

   The tone and formality
    of your voice speak
    louder than your
    words.
   Speak confidently.
   Modif...
Interview Tips
– Be prepared.
– Know “your story”.
– Confidently articulate your skills and
  accomplishments as they rela...
ChangeGrid
• People pay attention to where they find their
  tension.
• Helps measure your “productive tension”.
• The Car...
Your Results

Challenge
Scale:
Effortless (0) to
Impossible (12)

Ability Scale:
Clueless (0) to
Expert (12)
             ...
What the grid means.
Stress: Tension is too high to be
productive. May be in a panic.
Power Stress: Strong sense of urgenc...
Job Life-Cycle

                  Satisfied With        Dissatisfied
                  Job                   With Job
Good...
Monthly Career Checklist
• Update your resume.
  – Have your current job responsibilities broadened?
  – Have you attended...
Monthly Career Checklist
• Re-evaluate your goals.
  – Have you accomplished any goals since last
    month? If so, check ...
Monthly Career Checklist
• Add new accomplishments to your success
  stories journal.
  – Writing down your achievements w...
Monthly Career Checklist
• Review your networking list.
  – Have you made new contacts since last month?
  – Did a contact...
Monthly Career Checklist
• Conduct a quick job search.
  – Scan the help-wanted ads to get a complete
    picture of the m...
Annual Career Checklist
• Do a full-fledged personal assessment.
• Realign personal goals as appropriate.




            ...
In Closing
• The work environment has changed, now
  more than ever, you need to take control.
• Always be prepared—on pap...
Thank You!
        Marty Murphy, CPCU
Senior Partner, Exceleration Partners
    marty@excelerationpartners.com
     www.ex...
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Transcript of "Accelerating Your Career Trajectory"

  1. 1. Accelerating Your Career Trajectory RIMS Atlanta Breakfast Meeting July 13, 2010 Presented by: Marty Murphy, CPCU Senior Partner, Exceleration Partners Principal, MEMurphy Consulting MEMurphy consulting professional/career coaching- training
  2. 2. Today’s Agenda • Talk about the general employment environment. • Keys to accelerating your career. • Review your career tool-kit. • Debrief the ChangeGrid. MEMurphy consulting professional/career coaching- training
  3. 3. General Economic Observations • Economy. • Delays in retirement. • Still a lack of qualified candidates. • Competition for most qualified candidates. • Decrease in company loyalty. • Post recession job movers. MEMurphy consulting professional/career coaching- training
  4. 4. New Landscape • No More Job For Life. • Career Security vs. Job Security. • Strategic Contribution vs. Tactical Production. • Required Soft Skills vs. Hard Skills. • Work Life vs. Personal Life. • It is estimated that younger workers will have 10- 14 jobs by age 38. • Advent of Portfolio Careers. • Buyers and a Sellers Career Market. MEMurphy consulting professional/career coaching- training
  5. 5. 4 Generations In The Workforce GenXers – 40% Millennials – 10% Traditionalists – 5% Baby Boomers – 45% MEMurphy consulting professional/career coaching- training
  6. 6. The Boss—The #1 Reason For Turnover MEMurphy consulting professional/career coaching- training
  7. 7. The Underlying Questions  Can you do the job?  Will you do the job?  Do we like you? MEMurphy consulting professional/career coaching- training
  8. 8. Why People Advance In Their Career You Survey ____ PERFORMANCE ____ ____ IMAGE ____ ____ EXPOSURE ____ 100% 100% MEMurphy consulting professional/career coaching- training
  9. 9. Why People Advance In Their Career You Survey 85+% PERFORMANCE 10% 10% IMAGE 30% 5% EXPOSURE 60% 100% 100% MEMurphy consulting professional/career coaching- training
  10. 10. A Good Way To Accelerate – Embrace change & learn to love the unexpected. – Continually learn. – Be visible. – Have a formal plan. MEMurphy consulting professional/career coaching- training
  11. 11. Embrace Change and Learn to LOVE the Unexpected! • 3-Key Attributes: – Resiliency – Agility – Attitude MANAGE WHAT YOU CAN MANAGE! MEMurphy consulting professional/career coaching- training
  12. 12. Resilience • Must have to survive a leadership role. • More critical than technical knowledge. • Tips: – Learn from those that are naturally resilient. – Learn from past experience. – Understand yourself. – Connect with those that can help. – Take care of self. MEMurphy consulting professional/career coaching- training
  13. 13. Agility • Be focused. – Seek info, understand what you can control, plan tasks in detail, ask questions for clarification • Be flexible. – Adapt, take risks, update skills, be innovative • Be facilitative. – Help others, be positive, collaborate to accomplish goals, focus on benefit of change, suggest improvements • Be fast. MEMurphy consulting professional/career coaching- training
  14. 14. Attitude • Live in the now. • Don’t be weighed down by past failures or successes. • Put your arms around the day. • Encourage yourself. • Utilize your talents. • Be your own destiny. MEMurphy consulting professional/career coaching- training
  15. 15. Continual Learning • Breadth vs. depth • Ability to transition into new roles • Challenging assignments outside of “comfort zone” • Good relationships • Failures and successes • Gaining new skills — not overusing old ones • Ongoing education • Knowing the business MEMurphy consulting professional/career coaching- training
  16. 16. 70:20:10 Learning Rule • 70% of learning take place on the job, through solving problems and through special assignments and other day-to-day activities. • 20% occurs through drawing on the knowledge of others in the workplace, informal learning, coaching, and mentoring. • 10% Occurs through formal learning— classroom, workshops, e-learning MEMurphy consulting professional/career coaching- training
  17. 17. The Steps To Success Job 8 Job 7 Job 6 Job 5 Job 4 Job 3 Job 2 Job 1 Job 1a Job 1b Job 1c MEMurphy consulting professional/career coaching- training
  18. 18. Job Life-Cycle Satisfied With Dissatisfied Job With Job Good At Job In a job you like Mastered the job, and have some but not satisfied mastery of Phase II Phase III Not Good At Job Like the job, but Lost interest in still have loads to job, failed to keep learn skills updated Phase IV Phase I MEMurphy consulting professional/career coaching- training
  19. 19. “Invisibility is Worse than Failure.” ~ Keith Ferrazzi, author, Never Eat Alone Many times it is not what you know, but whom you know. They need to know what you know—You need to know what they know! MEMurphy consulting professional/career coaching- training
  20. 20. How Are Jobs Filled? Hidden Job Market Hidden Job Positions filled by: Market  Networking 75%  Internal hires Public Job  Search firms Market (Advertised) 25% MEMurphy consulting professional/career coaching- training
  21. 21. Your Brand – Distinguish you from others – Make others aware of your character, strengths and personality – Become the message that is conjured up when someone thinks of you – Influence the decisions, attitudes and actions of others – Increase confidence, presence and visibility – Be authentic. MEMurphy consulting professional/career coaching- training
  22. 22. 30-Second Commercial • Script your 30-Second Commercial. • Tailor it for every audience you may encounter. • Have you prepared an introduction for yourself that leaves your contact with the right message? MEMurphy consulting professional/career coaching- training
  23. 23. The Power of Social Media • Linkedin • Facebook • Twitter • Plaxo • Naymz MEMurphy consulting professional/career coaching- training
  24. 24. Linkedin MEMurphy consulting professional/career coaching- training
  25. 25. Linkedin MEMurphy consulting professional/career coaching- training
  26. 26. The Career Trajectory Pyramid IDEAL CAREER FOCUSED ACTIVITIES/ DIRECTION WELL DEVELOPED TOOL KIT PERSONAL AWARENESS MEMurphy consulting professional/career coaching- training
  27. 27. Biggest Stumbling Blocks • No focus. (Remember, you will not take just any job!) • Being ‗passive‖ instead of ―proactive‖. • Clear goals and objectives. (Written) • Holding one-self accountable to daily, weekly, monthly metrics. MEMurphy consulting professional/career coaching- training
  28. 28. How Many Have Written Career Plan? Personal Awareness Focused Well Activities/ Developed Direction Tool Kit MEMurphy consulting professional/career coaching- training
  29. 29. The Power Of Planning Yale Study: 1953-73 Harvard Study: 1979-89 •<3% of students set goals •13% had undocumented goals •97% did not have goals •3% documented their goals •After 20 years those same 3% •10 years later: were worth more than all of the --The 13% made double the 97% COMBINED income --The 3% made 10 times more than the 97% COMBINED MEMurphy consulting professional/career coaching- training
  30. 30. Have A Plan: How Many Have WRITTEN Goals and Action Plans? • Make them SMART. – Specific – Measurable goals – Achievable – Realistic – Time Bound • Support with well thought-out action plans. MEMurphy consulting professional/career coaching- training
  31. 31. Personal Awareness • Formal Assessments • Personal Reflection – Activities/Skills you like/dislike – Personal priorities – Dreams – Work environments – Preferred locations MEMurphy consulting professional/career coaching- training
  32. 32. Tool Kit: Resume • Always have a resume ready. • Be prepared to “interview” on the spot. • Conduct informal job searches. • Schedule regular check-ups. – Monthly – Annually MEMurphy consulting professional/career coaching- training
  33. 33. Common Resumes • Chronological – List employment and accomplishments in reverse chronological order. – Great format if staying in similar field. – Most widely accepted. • Functional – Lists 4-5 high-level competencies (P&L, Training and Development, Financial Analysis, etc.) – Great if switching focus of career. MEMurphy consulting professional/career coaching- training
  34. 34. Resume Basics Atlanta, GA Sample Candidate, CPA sample@mindspring.com (770) 111-1111 •Heading SUMMARY •Summary Results-oriented financial professional with over 25 years of combined Big 4 public accounting and internal audit experience in diverse industries including hospitality and financial services. Proven •Personal Brand track record demonstrating leadership in identifying areas of revenue enhancement and cost reduction for private and public companies with revenues up to $2 billion. Expertise in: •Quickly Shows Who You Are  Enterprise Risk Management  Franchise and Contract Audits  Corporate Ethics Programs •3-5 Sentences    •Bullet-pointed High Level System Implementation Sarbanes-Oxley Due Diligence ABC Enterprises, Inc. PROFESSIONAL ACCOMPLISHMENTS 1995-2009 Competencies Atlanta, GA International restaurant franchising company with revenues of $600 million, 10,000 employees, and 4,000 restaurants. Current brands include Popeyes Louisiana Kitchen. Company formerly owned •What are co‘s looking for? Church‘s Chicken, Cinnabon, Chesapeake Bagel Bakery and Seattle‘s Best Coffee companies. Vice President, Internal Audit •Experience Managed the internal audit function for the corporation. Performed risk assessment; staff recruiting, training, and development; and execution of annual audit plan including audits of corporate functions, domestic and international franchisees, company managed operations, vendors and information •Most current, most relevant. systems. •Small blurb about company and job  Identified over $12 million in revenue enhancements and cost savings opportunities for the  company. Established the audit risk assessment process which provided for the development of adequate duties •Dates must match. and consistent audit planning.  Led organization in documenting and testing internal controls to comply with Sarbanes-Oxley regulations, which resulted in improved controls throughout the organization.  Designed and implemented an Enterprise Risk Management process for the company including soliciting the involvement of senior management, creating a risk inventory, documenting risk •Accomplishments mitigation procedures and establishing a process to ensure the ongoing monitoring of risks and  the effectiveness of mitigation efforts as a basis for senior management decision-making. Established and help administer Corporate Compliance Program including hotline, incident •Situation •Action reporting and resolution process, and ethics policy.  Performed due diligence work on acquisition targets resulting in significant reduction in purchase prices.  Established the audit process for newly acquired brands for both international and domestic operations resulting in the identification of risks and control gaps which improved controls and •Results reduced the risk to AFC once addressed.  Designed and maintained the Audit Committee annual calendar to ensure all required communications and duties were covered to fulfill the committee charter. •Quantify if possible  Awarded the AFC Spirit Award as a result of audit team development and exceptional leadership. MEMurphy consulting professional/career coaching- training
  35. 35. Resume Basics Sample Candidate, CPA Page Two First Financial Management Corporation, (now First Data Corporation) 1993-1995 •Education Atlanta, GA $2 billion Fortune 500 information services company. Assistant Vice President, Financial Audit Managed audits of company services including: merchant and consumer payment services involving •Additional Credentials •Professional Affiliations credit and debit cards, checks and non-bank money transfers; debt collection and accounts receivable management; data imaging and database management; healthcare claims processing and integrated management and cost containment services; and development and marketing of data communications and information processing systems. Specialized in audits of newly acquired companies. •Technical Skills Holiday Inn Worldwide, (now InterContinental Hotels Group) Atlanta, GA and Memphis, TN 1985-1993 •What about: Senior Manager, Internal Audit Department •Personal information? •References? Managed audits for a hospitality company with responsibilities including developing and monitoring department budget of over $800,000; coordinating and participating in corporate, vendor systems and domestic and international hotel audits; and staff recruiting, training and development.  Implemented audit and training programs for acquired brands resulting in significant improvement in internal controls.  Designed and executed audits of marketing programs and advertising agencies resulting in over $1 million in cost savings to the company.  Trusted by system franchisees to perform audits of system marketing funds on their behalf which improved the relationship between the company and its independent franchise owners. First Tennessee Bank 1984-1985 Memphis, TN Senior Internal Auditor Arthur Young & Company, (now Ernst & Young, LLC) 1982-1984 Dallas, TX Advanced Staff Auditor EDUCATION BBA, Accounting, Southern Methodist University, Dallas, TX, 1982 PROFESSIONAL AFFILIATIONS Board of Governors, Atlanta Chapter of the Institute of Internal Auditors Georgia Society of Certified Public Accountants MEMurphy consulting professional/career coaching- training
  36. 36. Resume Tips – Clean format – Spell-check / Edit / Watch grammar – Use key words – Avoid dates in education??? – Length – 2 pages max – Bullets for accomplishments – Refrain from “corporate speak” – Customized for specific positions – No lies or misrepresentations! MEMurphy consulting professional/career coaching- training
  37. 37. The Truth Behind Interviews  Interviews are subjective.  Interviewers choose the qualified person he/she likes best.  Making a connection with the interviewer is vital.  Body language and tone of voice play a key role. MEMurphy consulting professional/career coaching- training
  38. 38. Interview Formats  Electronic (series of emails)  Telephone  Face-to-Face  One-on-One (meet with only one employee)  Round Robin (series of interviews)  Panel/Tag Team (simultaneously interviewed by multiple professionals) MEMurphy consulting professional/career coaching- training
  39. 39. 12 X 12 X 12 Rule • First impression, 12 feet away • Second impression, 12 inches away • Third impression, first 12 words spoken MEMurphy consulting professional/career coaching- training
  40. 40. Interview Styles  Directed: Very structured, often uses a list of questions to gain key information  Non-directed: Conversational, allows you to more openly discuss your qualifications and sell yourself  Behavioral: Designed to uncover what you have done; past predicates the future  Situational: Uses hypothetical situations based on challenging, real-life, job-related circumstances; intentions can predict future behavior MEMurphy consulting professional/career coaching- training
  41. 41. Pre-Interview Strategies  Research organization, position, current industry events, interviewer.  Create a list of questions to ask about the company or position.  Think of questions the interviewer might ask; formulate a story/answer in response.  Practice! MEMurphy consulting professional/career coaching- training
  42. 42. Content Theory • Answer the Question • Justify the Answer—With Accomplishments • Restate the Original Answer MEMurphy consulting professional/career coaching- training
  43. 43. Negative Questions • Inappropriate questions • Your liability questions—know them – Rephrase – Answer – Redirect MEMurphy consulting professional/career coaching- training
  44. 44. Body Language  Psychological signals people give off with their bodies.  65 percent of all information in English speech.  90 percent of all emotional information.  Be conscious of your body language during an interview.  Don't let your awareness become obsessive or distracting. MEMurphy consulting professional/career coaching- training
  45. 45. Body Language Tips  Control any nervous hand habits.  Maintain a pleasant expression; smile or laugh when appropriate.  Maintain eye contact.  Shake like you mean it.  Sit attentively.  Use your hands as "artful persuaders." MEMurphy consulting professional/career coaching- training
  46. 46. Voice  The tone and formality of your voice speak louder than your words.  Speak confidently.  Modify your voice to compliment the interviewer’s. MEMurphy consulting professional/career coaching- training
  47. 47. Interview Tips – Be prepared. – Know “your story”. – Confidently articulate your skills and accomplishments as they relate. – Don’t badmouth anyone or any company. – Have question—you are interviewing too. – Practice, practice, practice. – Thank everyone. MEMurphy consulting professional/career coaching- training
  48. 48. ChangeGrid • People pay attention to where they find their tension. • Helps measure your “productive tension”. • The Career Grid measures 22 key “career moving” activities and where you may be in terms of taking action. • Picture of where you are at that moment in time. MEMurphy consulting professional/career coaching- training
  49. 49. Your Results Challenge Scale: Effortless (0) to Impossible (12) Ability Scale: Clueless (0) to Expert (12) Source: T. Napier, Change Works MEMurphy consulting professional/career coaching- training
  50. 50. What the grid means. Stress: Tension is too high to be productive. May be in a panic. Power Stress: Strong sense of urgency, not panic. Ready to take action Power: Tension is moderate. Resources and emotions are in balance. In control. Power Apathy: Tension is low. Feels improvements can be made but not too troubled. Strong comfort zone. Apathy: Little/no tension. May have mastery but no meaningful challenge. Feel that the situation may be OK as is. Source: T. Napier, Change Works MEMurphy consulting professional/career coaching- training
  51. 51. Job Life-Cycle Satisfied With Dissatisfied Job With Job Good At Job In a job you like Mastered the job, and have some but not satisfied mastery of Phase II Phase III Not Good At Job Like the job, but Lost interest in still have loads to job, failed to keep learn skills updated Phase IV Phase I MEMurphy consulting professional/career coaching- training
  52. 52. Monthly Career Checklist • Update your resume. – Have your current job responsibilities broadened? – Have you attended a new class or seminar? – Have you received an honor or award? – Have you joined a new association or group? MEMurphy consulting professional/career coaching- training
  53. 53. Monthly Career Checklist • Re-evaluate your goals. – Have you accomplished any goals since last month? If so, check them off your list and add a new goal in its place. – Have any of your goals changed due to new requirements or developments in your field? – Has anything happened at work or in your personal life that may cause you to rethink your career direction? MEMurphy consulting professional/career coaching- training
  54. 54. Monthly Career Checklist • Add new accomplishments to your success stories journal. – Writing down your achievements will allow you to describe them in more detail. – This record will jog your memory before an interview, allowing you to more clearly demonstrate how you can add value. MEMurphy consulting professional/career coaching- training
  55. 55. Monthly Career Checklist • Review your networking list. – Have you made new contacts since last month? – Did a contact share some interesting news with you? – Is there anyone on your networking list that you haven’t had contact with in the past 90 days? – Are your online profiles up-to-date? MEMurphy consulting professional/career coaching- training
  56. 56. Monthly Career Checklist • Conduct a quick job search. – Scan the help-wanted ads to get a complete picture of the marketplace and the current salary for your role. – Visit your ideal organization’s website and review their job ads. – Is there a new reason to set up some networking meetings? MEMurphy consulting professional/career coaching- training
  57. 57. Annual Career Checklist • Do a full-fledged personal assessment. • Realign personal goals as appropriate. MEMurphy consulting professional/career coaching- training
  58. 58. In Closing • The work environment has changed, now more than ever, you need to take control. • Always be prepared—on paper, on the phone, or in person. • Be honest with yourself on where you want to go and create plans to get there. • Move yourself into ‘POWER” and make it happen! MEMurphy consulting professional/career coaching- training
  59. 59. Thank You! Marty Murphy, CPCU Senior Partner, Exceleration Partners marty@excelerationpartners.com www.excelerationpartners.com Principal, MEMurphy Consulting marty@memurphyconsulting.com www.memurphyconsulting.com MEMurphy consulting professional/career coaching- training

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