The document discusses process management for training, operations and consistency. It describes how processes are managed across departments rather than within individual departments. It also outlines different stages of process maturity from undefined processes to ongoing improvement. The document further details various stages of process documentation and mapping, and provides tools and steps for successful implementation of process management including getting management buy-in, assigning process leaders, and launching discovery and documentation stages.
4. Departments Vs. Processes Process Management- Amon Munyaneza Managed by People Run Across Departments
5. Process Maturity Process Management- Amon Munyaneza Ongoing Improvement Governing Structure Defined Measurement and Value Chains Defined Departmental Projects and Some Processes Defined Process Objectives Defined
6. Simple Process Documentation Stages Process Management- Amon Munyaneza
16. NEXT STEPS 7. Launch Documentation stage 6. Launch Discovery Stage 5. Create a data collection tool 4. Create a process documentation guide 3. Present to company for support and input 2. Assign process leader 1. Get management buy-in Process Management- Amon Munyaneza