VIETNAM<br />Cross Culture Negotiation                                    Team 412<br />Muneet Bhatia, Vishal Sajnani, Ton...
Outline<br /><ul><li>Background on Vietnam
Culture differences
Cross culture negotiations
Summary</li></li></ul><li>Introduction to Vietnam<br />General Information<br /><ul><li>Communist Country
Capital: Hanoi
Largest City: Ho Chi Minh City
Language: Vietnamese
Population: 90 Million @ 331KM2
GDP: $103.6 billion
Exchange Rate: 1USD=20530Dong     </li></li></ul><li>Background<br /><ul><li>Agriculture culture
70% of the people are still farmers
80% population are Buddhists
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Cross Cultural Negotiation

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Cross Cultural Negotiation

  1. 1. VIETNAM<br />Cross Culture Negotiation Team 412<br />Muneet Bhatia, Vishal Sajnani, Tony Wang, <br />Kenneth Chow, Pranab Pandey, <br />Ornila Rahman, Peter S<br />June 15, 2011<br />
  2. 2. Outline<br /><ul><li>Background on Vietnam
  3. 3. Culture differences
  4. 4. Cross culture negotiations
  5. 5. Summary</li></li></ul><li>Introduction to Vietnam<br />General Information<br /><ul><li>Communist Country
  6. 6. Capital: Hanoi
  7. 7. Largest City: Ho Chi Minh City
  8. 8. Language: Vietnamese
  9. 9. Population: 90 Million @ 331KM2
  10. 10. GDP: $103.6 billion
  11. 11. Exchange Rate: 1USD=20530Dong </li></li></ul><li>Background<br /><ul><li>Agriculture culture
  12. 12. 70% of the people are still farmers
  13. 13. 80% population are Buddhists
  14. 14. Rural traditions and customs shape the national culture
  15. 15. Culture difference between the North & the South
  16. 16. Confucius influence dominates the society</li></li></ul><li>The North and the South<br />Same race and language but huge cultural differences<br />North Vietnamese are historically poorer, politically more powerful and work harder<br />South Vietnamese are economically more powerful , open-minded and enjoy a French life-style<br />Hanoi – South Vietnam<br />Ho chi minh – North Vietnam<br />
  17. 17. Ideological cultural differences<br /><ul><li>Collectivism versus individualism
  18. 18. Relationships
  19. 19. Water
  20. 20. Conflicts avoided</li></li></ul><li>A high power distance culture<br /><ul><li>Group oriented society
  21. 21. Strong hierarchy based upon age and status
  22. 22. Negotiations = Slow + slow + really slow………</li></ul>We have not got a feedback for<br />2 years!<br />Sorry, the big boss is busy!<br />
  23. 23. The importance of “Face”<br /><ul><li>Face-saving
  24. 24. A company and individual can save face or can lose face
  25. 25. You can show respect through genuine compliments
  26. 26. Beware of accusing others in public!</li></ul>Face is number one! <br />
  27. 27. International negotiations<br /><ul><li>Relationships more than the deal
  28. 28. A yes is not always a yes
  29. 29. Silence
  30. 30. Language barriers</li></ul>I am silent because my glasses are tired<br />
  31. 31. Why you must have a middle man<br />A middle man is crucial<br />Blood or marriage ties<br />Government connections<br />A right middleman can put you in the middle of that big family!<br />
  32. 32. Negotiation Etiquette<br /><ul><li>Dress Conservatively
  33. 33. Make appointments in advance
  34. 34. Show up on time but be prepared to wait
  35. 35. Business cards are presented with 2 hands
  36. 36. Be prepared for silence in meetings
  37. 37. Keep your commitments
  38. 38. Prepare the business gifts, small but not expensive</li></ul>www.vietnamcharm.com<br />Be patient and keep smiling!<br />
  39. 39. Do’s and Don'ts<br /><ul><li>Do not touch somebody’s shoulder or head
  40. 40. Try to finish all the food in your plate
  41. 41. Do not pass anything over somebody’s head
  42. 42. Do not point to others with finger – use your hand
  43. 43. Do not sit with crossed arms on chest
  44. 44. Do not leave chopsticks upwards in the rice bowl
  45. 45. Do not shake hands with a female unless she extends her hand
  46. 46. Do not touch a member of the opposite sex
  47. 47. Sit only after the oldest person in the group has sat first</li></li></ul><li>Thank You!<br />

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