Quantré Initial Assessment Solutions Advancing Your Company through Efficiency Excellence & Automation Presented by: Scott Mulkey, COO & Partner Quantré Group, LLC “ making excellence achievable”

Quantré Solutions Discussion Points: Quantré Qualifications Quality Assurance Streamlining Workflow Streamlining & Automation Quantré Metrics Performance Innovation & Problem-solving Tools Workshop (DIcor)

Discussion Points:

Quantré Qualifications

Quality Assurance Streamlining

Workflow Streamlining & Automation

Quantré Metrics Performance

Innovation & Problem-solving Tools Workshop (DIcor)

Quantré Qualifications Scott Mulkey – Previously Director of Operations, Docucorp BPO (Skywire Software) Caren Courtney – Previously Director of Data Center Operations, SAFECO Insurance Ross Vacarella – Previously General Manager, Docucorp BPO (Skywire Software) Quantré Management Successes Outsourcing experience 26 high-speed cut sheet & roll feed printers 20 high-speed automated mailing systems Manual Finishing & Fulfillment Departments Multiple warehouse locations During a 4-month period- 500K annual savings: New workflow processes Negotiated better contracts Eliminated wasteful expenditures Improved operating efficiencies-From 18% to 92% within 3 weeks. (QMPS) Optimized equipment capacity to counteract purchasing new equipment 100% ROI Success Rate with all Clients!

Scott Mulkey – Previously Director of Operations, Docucorp BPO (Skywire Software)

Caren Courtney – Previously Director of Data Center Operations, SAFECO Insurance

Ross Vacarella – Previously General Manager, Docucorp BPO (Skywire Software)

Quantré Management Successes

Outsourcing experience

26 high-speed cut sheet & roll feed printers

20 high-speed automated mailing systems

Manual Finishing & Fulfillment Departments

Multiple warehouse locations

During a 4-month period- 500K annual savings:

New workflow processes

Negotiated better contracts

Eliminated wasteful expenditures

Improved operating efficiencies-From 18% to 92% within 3 weeks. (QMPS)

Optimized equipment capacity to counteract purchasing new equipment

100% ROI Success Rate with all Clients!

Quality Assurance Streamlining Integrating Quality Assurance throughout production Create & define Operating Processes Testing & Qualifying Procedures Obtain Internal Audit approval Implementing QA responsibility with every team member Improve Delivery of Mail ROI savings in 2 years

Integrating Quality Assurance throughout production

Create & define Operating Processes

Testing & Qualifying Procedures

Obtain Internal Audit approval

Implementing QA responsibility with every team member

Improve Delivery of Mail

Workflow Streamlining Leverage Software to maximize operational efficiency Define Operational Requirements, Examples: Streamline Job and Batch workflows Automate current manual batch instruction processes Automate current manual balancing processes Implement Print and Automated Mail Industry Best Practices Define & document operational processes Create & document Operation’s implementation methodology for future migration of work into production environment Reduction of FTEs Improve Delivery of Mail ROI savings in 2 years

Leverage Software to maximize operational efficiency

Define Operational Requirements, Examples:

Streamline Job and Batch workflows

Automate current manual batch instruction processes

Automate current manual balancing processes

Implement Print and Automated Mail Industry Best Practices

Define & document operational processes

Create & document Operation’s implementation methodology for future migration of work into production environment

Reduction of FTEs

Improve Delivery of Mail

Workflow Streamlining & Automation Integration of Quantré Workflow & Best Practices Increase Growth Capacity average 30 - 85% Increase Throughput to 100 - 500% Automated fluid solutions Automated system solutions to meet objective System Redundancy Solutions FTE Reduction calculations Manage Equipment Purchasing Projects Calculate Project ROI 32% 576% Sample System 2 88% 368% Sample System 1 Growth Capacity % % Change in Throughput Equipment Recommendations

Integration of Quantré Workflow & Best Practices

Increase Growth Capacity average 30 - 85%

Increase Throughput to 100 - 500%

Automated fluid solutions

Automated system solutions to meet objective

System Redundancy Solutions

FTE Reduction calculations

Additional Quantré Solutions Quantré Metrics Performance System Innovation & Problem-solving Tools Workshop (DIcor)

Quantré Metrics Performance System

Innovation & Problem-solving Tools Workshop (DIcor)