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Making the Most with Micro$oft Using SharePoint Services as a Reference Portal David Dahl, Emerging Technologies Librarian Kay Kazinski, Library Technology Coordinator Albert S. Cook Library , Towson University
Available Options for a Reference Portal Create our own Purchase an intranet solution Open source options
Choosing SharePoint, or… How SharePoint Chose Us
already used by the university
hosted on university’s servers
scalable for future expansion
can use active directory for accounts
we own our site
customizable for library and reference department’s needs
no ‘high level’ IT expertise required
good customer service from campus IT
campus beginning to offer training
Architecture Windows SharePoint Services 3.0 (WSS) collaboration, content management, RSS, wiki, blogs, master pages, calendars, surveys, mobile required free MS Office SharePoint Server 2007 (MOSS 2007) Search, page layouts, LADP, SSO, slide libraries, repository, social networking optional standard or enterprise $$$ Microsoft Office (2007) use office applications from within SharePoint optional SQL Server 2005 backend database required $$$ MS SharePoint Designer 2007 Create web parts,master pages, css, customize sites optional $$$ MS Project Server 2007 project management, project servers reporting and report server in MOSS 2007 optional $$$
Feedback and assessment cont’d “ potential is fully maximized…” “ like to know more about…” “ has a lot of potential…” “ make it indispensable…” “ quickest way to share information…” “ still learning…”
The Announcements section is used to communicate important or useful information amongst all members of the reference department. This feature allows us to stay up-to-date on items of note without receiving an email each time.
The Issue Tracking webpart is used to communicate problems related to public computers, printers, and the network. As the issue is resolved comments can be added, detailing the steps taken to resolve the problem. The issue status can be updated to indicate the current status of the issue.
The actual Reference Manual Wiki is linked from the left navigation menu on the homepage. This webpart displays the most recently updated pages so reference department staff can view the changes made or pages added to the wiki without having to search the entire wiki.
Every page in the Reference Manual Wiki is linked from the Index page. Some pages are linked multiple times (e.g. information about employee vacation time is available under the heading “Employee Leave” as well as “Vacation Leave”.
There is also a Table of Contents page that has content grouped into several categories rather than alphabetically.