WELCOME TO THIS PROGRAM ON NEURO LINGUISTIC PROGRAMMING (NLP)
WHAT’S NEURO LINGUISTIC PROGRAMMING (NLP)?• THE STUDY OF HUMAN EXCELLENCE – WHAT, WHY AND HOW• THE ABILITY TO BE AT ONE’S BEST MORE OFTEN• THE NEW TECHIQUE OF ACHIEVEMENT
MATTERS NEUROPROCESSED INMIND (WHICH IS ANEURO CENTRE)ARECOMMUNICATEDTHROUGH NERVESTO THE REQUIREDLIMB OF OURBODY
LINGUISTIC• WHILE NERVES MAKE BODY MOVEMENTS, ORAL AND/OR WRITTEN COMMUNICATION TAKES PLACE THROUGH LINGUISTIC MODE – MEANS THROUGH KNOWN LANGUAGE
PROGRAMMING• PEOPLE EXPRESS THEIR FEELINGS AND EMOTIONS THROUGH A PATTERNIZED AND PROGRAMMED WAY.• EACH ONE HAS GOT HIS/HER OWN WAY OF PROGRAMMED COMMUNICATION
DEVELOPERS OF NLP Dr.Richard BandlerJohn Thomas Grinder MathematicianProfessor In Linguistic Turned Psychologist
BASIC PRINCIPLE OF NLP• WE CAN CHANGE THE BEHAVIOUR OF A PERSON BY CHANGING THE THOUGHT PATTERN• EVEN WHILE THE MIND IS PROCESSING, THE BODY TENDS TO EXPOSE IT AND ONE CAN FIND FROM THEM THE BEHAVIOUR OF THE PERSON.• SUCCESSFUL PEOPLE WORK IN A PATTERN WHICH CAN BE MODELLED TO EFFECT THE SAME RESULT• WE CAN INCREASE OUR PERSONAL EFFECTIVENESS WHEN WE INTEGRATE CORRECTLY ALL THE RESOURCES WITHIN US
BASIC PRE-SUPPOSITIONS• COMMUNICATION IS REDUNDANT – as we are always communicating• MEANING OF OUR COMMUNICATION IS THE RESPONSE THAT WE GET• THE MAP IS NOT THE TERRITORY – People respond to their map of reality and not to reality itself
BASIC PRE-SUPPOSITIONS• REQUISITE VARIETY – The element in a system with the most flexibility will be the controlling element• PEOPLE WORK PERFECTLY – No one is wrong – It’s simply a matter of finding out how they function now, so that we can effectively change that to something more useful or desirable. People don’t need to be fixed• PEOPLE ALWAYS MAKE THE BEST CHOICE AVAILABLE TO THEM AT THE TIME OF DECISION MAKING – even though there are lots of other better ones.
BASIC PRE-SUPPOSITIONS• EVERY BEHAVIOUR IS USEFUL IN SOME CONTEXT - as we would find a purpose/reason behind it• CHOICE IS BETTER THAN NO CHOICE – as we get freedom of selection• JUST ABOUT ANYONE CAN LEARN TO DO ANYTHING – If one person can do something, it is possible to model it and teach it to anyone else
BASIC PRE-SUPPOSITIONS• PEOPLE ALREADY HAVE ALL THE RESOURCES THEY NEED – When they need is access to these resources at appropriate time and places• THERE IS NO SUCH THING AS FAILURE, ONLY FEED BACK – Every response is an experienced used for future guidance• CHUNKING – Anything can be accomplished (by anyone) if we break the task down into small enough chunks.
BASIC PRE-SUPPOSITIONS• BEHIND EVERY BEHAVIOR IS A POSITIVE INTENTION – While every behavior may be harmful or seem “bad”, there is always a positive hidden intention.• SYMPTOMS – pain, anxiety, depression, tumors, coldsetc., are communications about needed action.• WE ARE RESPONSIBLE FOR CREATING OUR OWN EXPERIENCE - even when challenging events that we cannot control happen, we are responsible for our responses to these events. Typically, however, we have much more control than we think we have . Another way of stating this presupposition is that “We consistently create our own environmenent” through our beliefs, filters, capabilities and behaviors.
CHECK POINT ACTIONS• Keep substance of these 15 points in Your Mind• Apply the same in your life• Experience them to increase your talents more and more until it becomes unconscious competence
CHECK POINT ACTIONS• Whenever you find time, practice this• During social gatherings, observe people’s appearance• Close your eyes and listen to the voice to identify the person• While shaking hands with some one or touch any one, close your eyes and “feel” the touch
DEVELOPING NLP SKILLS1. YOU DON’T KNOW WHAT YOU DON’T KNOW THAT IS UNCONSCIOUS IMCOMPETENCE2. YOU ARE VERY MUCH AWARE OF WHAT YOU DON’T KNOW - CONSCIOUS INCOMPETENCE3. YOU ARE VERY MUCH AWARE OF WHAT YOU DO KNOW NOW – CONSCIOUS COMPETENCE4. YOU CAN USE YOUR KNOWLEDGE WITHOUT THINKING ABOUT IT – UNCONSCIOUS COMPETENCE
META MODELLING• First, Know What do you want to Get?• State it in positive terms• Specific – Sensory Based – See – Hear – Feel• Small Chunk size• What will that do for you? (Specifically)• How will you know when you have it?
META MODELLING• How will this affect other aspects (or people) in your life ?• What stops you from having this already?• What resources do you already have that will help you obtain your outcome?• What additional resources do you need to obtain it?• How are you going to get there?• Is there more than one way to get there?
CHECK POINT ACTIONS• DECIDE WHAT DO YOU WANT• FIX A PERSON WHOM YOU WANT TO MODEL• ADOPT THESE POINTS• FIND OUT THE RESULTS• MORE YOU PRACTICE MORE TALENTED YOU WOULD BECOME
ALWAYS RESPOND TO SITUATIONS THAN TO REACT• Whenever adverse situation arises, please respond to it than to react.• Our emotional reactions as based on our perceptions of the events we encounter and person(s) involved in it.• Take control of the situation and person(s) concerned
BUILDING RELATIONSHIPS NLP WAY!! RAPPORT BUILDINGThe success In person-to-personcommunication for any purpose depends onthe amount of rapport that exists between thepeople involved.In NLP terms, rapport is the process ofcreating and maintaining a harmoniousrelationship.
BUILDING RELATIONSHIPS NLP WAY!! RAPPORT BUILDINGWithout rapport, whatever be theManagement Style, it becomes inflexible andvague.If we take initial little trouble to show peoplethat we respect their beliefs and values,rapport is automatically established
BUILDING RELATIONSHIPS NLP WAY!! LEVEL OF RAPPORT BUILDINGIn a family situation, it would be appropriateto develop a very deep or very warm level ofrapport.In a business context, however, it is quitesufficient to develop rapport to the level ofmutual respect
CHECK POINT ACTIONS• Wherever you go, simply watch how people around you relate to each other and see if you can spot any behavioral patterns which are common to;• A) Situations with a medium to high level of rapport• B) Situations where rapport is low or even non existent
BUILDING RELATIONSHIPS NLP WAY!! MATCHING & MIRRORINGThe first and most crucial step towardscreating rapport is to match and mirror theother person’s behavior.Through this technique, we match/mirror theother person’s behavior directly or indirectlyto a greater or lesser degree.
BUILDING RELATIONSHIPS NLP WAY!! WHAT CAN WE MATCH & MIRROR?• Voice tone/tempo• Language / Slang• Breathing rate• Body Movement• Body Posture
BUILDING RELATIONSHIPS NLP WAY!!THROUGH MATCHING & MIRRORING • We can establish rapport afresh or• Strengthen the existing rapport further
CHECK POINT ACTIONS• Start to take conscious note of the speaking patterns of the people you talk to – tone, tempo, pitch etc. Spend several days on this first exercise.• In situations where no one is likely to take offence, begin to match and mirror other people’s body movements on a very limited scale• Try matching other people’s voice and breathing patterns, remembering that a little (done well) goes a long way
VISUAL ANCHORING WHAT IS THIS? WHAT IS THIS ? WHAT IS THIS ? WHAT IS THIS ?jhfj;ij ey;yJ ele;jhmjpfkhf;F fw ey;yJ
AUDITOTRY ANCHORING• Signature Music – At the beginning of a serial• Airtel and Nokia – Separate Music• Any Piece of Music• People innovatively use few sounds to anchor
KINESTHETIC ANCHORING•This is done mainly in Self Anchoring and One-To-One Anchoring
SELF KINESTHETIC ANCHORING PROCESS• Close Your Eyes and Recollect a moment of your selection in your life when you excelled• At the peak moment, set an anchoring – This can be a gentle pinch or a touch at any convenient spot of your body• Open your eyes – do this for 2/3 times• Then whenever you want to have the same moment of excellence, you have to trigger the Anchor
KINESTHETIC ANCHORING ON OTHERS PROCESS• Find out What to Anchor & When• It can be a Word / Sound / Gesture• Here selecting the right anchor and triggering at the right moment is important
NLP LANGUAGE PATTERNALTHOUGH IN COMMUNICATIONWORDS PLAY ONLY 7% ROLE,LANGUAGE PATTERN CONTAININGRIGHT WORDS IMPRESS THELISTENER AT THE SUBCONSCIOUSLEVEL!!
NLP LANGUAGE PATTERN Know the Preferred Thinking Style(PTS)Visual : I don’t see what all the fuss is about – it looks pretty good to me!Auditory: It sounds not alright to me and I hear nothing good until now.Kinesthetic : I feel I should do this for me otherwise I would become sad.
NLP LANGUAGE PATTERN When PTSs Collide with each other!A: Have you looked at those files I showed you?B: I am afraid I was tied up with other jobs and I feel sorry you don’t understand thatA: You mean you did not even glance at them?B: You dint tell me they had to be dealt with in a hurry.A: Well, they do! Now when am I going to see some action.B: Your don’t listen to my words but talk and talk!!
NLP LANGUAGE PATTERN When PTSs shared with each other!A: Have you looked at those files I showed you?B: Not yet…. You must have seen me visibly busyA: So, you couldn’t glance at them right?B: Right.. Because I want to see them in depth?A: I see!!
NLP LANGUAGE PATTERN Please avoid using ‘BUT’ in a sentence as what you say after ‘BUT’ will become negative.E.g.You cook well but you need improvementYou cook well and you need to improvement
NLP LANGUAGE PATTERN Please avoid using ‘IF’ in a sentence as your statement will reveal uncertaintyE.g.If I come to your factory next time, I will give you the book I mentioned.When I come to your factory next time, I will give you the book I mentioned
NLP LANGUAGE PATTERNAlways use words like “easily” “you can do” “comfortably” “lovely” “you are great”, “I appreciate you” “how nice of you” “wow.. Dear you only can do this” “great.. Your style is unique”
NLP LANGUAGE PATTERNStressing the Word of Importance and needs attention!While we converse, we have to stress the word or increase the voice to make it “noticed”.
CHECK POINT ACTIONS• Carefully notice the PTS in others and match them in your reply. After some time you will know a person’s PTS and talk his language.• Start Using When & And.• Keep including NLP Magic words• Practice NLP way of Stressing Words to have quick results
NLP HOT BUTTONS• A Hot Button is nothing but a Belief, Faith, Value and Filter held by people which leads to perception, thoughts and emotions to react immediately.• We must thus know the relationship between a person’s perception, thoughts and emotions so that we can create a right stimuli.• Through TV Advertisements, which appear for just less than 30 seconds and effectively, Companies make us buy their products.
CHECKPOINT ACTION• Again and Again see the TV Commercials and Advertisements• Find Out What is the Stimuli that is aimed at the NLP Hot Button in people.• Observe People – Find out their hot buttons – create matching stimuli• See how it works.• As days go by, you will become an expert
REFRAMINGBITTER INCIDENTS IN OURLIFE CAN BE REFRAMEDSO AS TO HAVE THEM INBETTER FORM
MODALITIES IN REFRAMINGBEFORE REFRAMING, WE HAVE TOLOOK WHICH OF THE DOMINANTREPRESENTATIONAL SYSTEMS HASAFFECTED US VERY MUCH – IS IT THESCENE, IS IT THE VOICE / TONE /PITCH / WORDS OF A PERSON ORTHE FEELINGS
SUBMODALITIES• VISUAL – Color, Brightness, Contrast, Size, Lighting, Frames to the Picture, Distance ad other visual based submodalities.• AUDITORY – Texture of the voice, pitch, Level, Environmental noise, Tone & Tenor• KINESTHETIC – Soft, Hard, Harsh, Soothing, Touch, Level of Pressure, Pain, Pleasure, Happiness, Pathos and other related ones.
BOOKS ON NLP• NLP AT WORK – Sue Knight• Bandler, Richard & John Grinder (1975a). The Structure of Magic I: A Book About Language and Therapy. Palo Alto, CA: Science & Behavior Books..• Bandler, Richard & John Grinder (1975b). The Structure of Magic II: A Book About Communication and Change. Palo Alto, CA: Science & Behavior Books.• Grinder, John, Richard Bandler (1976). Patterns of the Hypnotic Techniques of Milton H. Erickson, M.D. Volume I. Cupertino, CA :Meta Publications
BOOKS ON NLP..John Grinder, Richard Bandler, Judith Delozier(1977). Patterns of the Hypnotic Techniques of MiltonH. Erickson, M.D. Volume II. Cupertino, CA :MetaPublications..John Grinder, Richard Bandler (1979). Frogs intoPrinces: Neuro Linguistic Programming. Moab,UT: Real People Press.. pp. 194pp. IGrinder, John; Richard Bandler; Connirae Andreas (Ed.)(1981). Trance-Formations: Neuro-LinguisticProgramming and the Structure of Hypnosis. Moab,UT: Real People Press.
BOOKS ON NLPUsing Your Brain for a Change, 1985,Magic In Action, 1992Time for a Change, 1993Richard Bandler (1993). The Adventures of Anybody. MetaPublications. pp. 96pp. Persuasion Engineering - 1996 RichardBandler, Owen Fitzpatrick (2005). [- Conversations: Freedom IsEverything and Love Is All the Rest]. Mysterious Publications. pp. -288pp. .Richard Bandler (21 August 2008). [- Get The Life You Want: TheSecrets to Quick and Lasting Life Change with NLP HCI. pp. -229.Richard Bandler (2008). [- Richard Bandlers Guide to Trance-formation: How to harness the power of hypnosis to igniteeffortless and lasting change]. HCI. pp. -331.Richard Bandler. Make Your Life Great. Grinder, John and Richard