World Class Manufacturing - Analysis on Hayes and Wheelwright foundation

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World Class Manufacturing - Analysis on Hayes and Wheelwright foundation

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World Class Manufacturing - Analysis on Hayes and Wheelwright foundation

  1. 1. WORLD CLASS MANUFACTURING An Investigation of Hayes and Wheelwright`s Foundation BARBARA B.FLYNN, ROGER G. SCHROEDER, E.JAMES FLYNN
  2. 2. ABSTRACT OF THE JOURNAL World Class Manufacturing Definition. Practices of WCM termed by Hayes and Wheelwright Vs. Recent Perspectives. Tradeoffs Vs. Synergies of Competitive Performance of WCM with current Descriptions of WCM.
  3. 3. WORLD CLASS MANUFACTURING Defined based on  Set of Stages of Manufacturing strategic role in Organization.  Framework for Manufacturing Infrastructure.  Product – Process Matrix. Strategy Structure and
  4. 4. HAYES & WHEELWRIGHT SIX PRACTICES OF WCM WORKFORCE SKILLS & CAPABILITIES MANAGEMENT TECHNICAL EXPERTISE COMPETING THROUGH QUALITY WORKFORCE PARTICIPATION REBUILDING MANUFACTURING ENGINEERING INCREMENTAL IMPROVEMENT APPROACHES
  5. 5. RECENT PERSPECTIVES • WCM based on Quality Management and JIT • First developed by SCHONBERGER – 16 Principles of WCM. • And Second by GIFFI, ROTH & SEAL – Attributes for WCM.
  6. 6. HAYES & WHEELWRIGHT PERSPECTIVE VS RECENT PERSPECTIVE HAYES & WHEELWRIGHT SCHONBERGER GIFFI, ROTH & SEAL Workforce Skills & Capabilities Employee Development by Cross Training & Job Rotation, Rewards & Recognition Technology Development (Knowledge and Skill Development) Management Technical Competence Ignored Advance Technology Knowledge Competing through Quality ( Design) Customer Needs and Rate of use Customer Closeness Workforce Participation Continuous Improvement Cross Functional Teams, Worker –Manager Relationship Rebuilding Manufacturing Engineering Simple Equipment Infrastructure Support
  7. 7. NEW MANUFACTURING PRACTICES • TOTAL QUALITY MANAGEMENT(TQM) • JUST IN TIME (JIT) • CONTINUOUS IMPROVEMENT ( KAIZEN)
  8. 8. COMPETITIVE PERSPECTIVE (TRADEOFFS VS SYNERGIES) • DEPENDENT VARIABLES COST QUALITY - PERFORMANCE QUALITY – FEATURES DEPENDABILITY – SPECIFICATIONS DEPENDABILITY – ON TIME DELIVERY DEPENDABILITY – SERVICE PRODUCT FLEXIBILITY VOLUME FLEXIBILITY
  9. 9. COMPETITIVE PERSPECTIVE (TRADEOFFS VS SYNERGIES) • INDEPENDENT VARIABLES  EMPLOYEE DEVELOPMENT MANAGEMENT TECHNICAL COMPETENCEM DESIGN FOR CUSTOMER NEEDS WORKER PARTICIPATION PROPRIETARY EQUIPMENT CONTIONUOUS IMPROVEMENT PROCESS CONTROL FEEDBACK OF INFORMATION JIT PRACTICES
  10. 10. RESEARCH • Hypotheses • Relationship between Hayes & Wheelwright`s WCM practices and Competitive Performances. H1 • H&W`S WCM RELATED TO COMPETITIVE PERFORMANCE H2 • QUALITY MANAGEMENT PROCESS RELATED TO COMPETITIVE PERFORMANCE H3 • CORE JIT RELATED TO COMPETITIVE PERFORMANCE
  11. 11. METHODOLOGY • SAMPLE  Sample of three plants  World Class Reputation ( Master list of WC Manufacturers )  Traditional ( Metalworking Directory)  Japanese Owned (Operating in US) • DATA COLLECTION  Dependent variables & Independent Variables collected from Plant Managers for Participation. • ANALYSIS  MULTIPLE REGRESSION ANALYSIS
  12. 12. CONCLUSIONS • HAYES & WHEELWRIGHT WCM practices is strongly related to Competitive performances. • Significantly Related to Cost, Quality- Performance , Product Flexibility and Volume Flexibility. • Synergies are found between different Perspectives of Competitive Performances rather than Trade offs. • Hayes & Wheelwright Practices lay down the way to Modern WCM practices.
  13. 13. THANK YOU

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