SlideShare a Scribd company logo
1 of 37
-Director of Marketing for HCCMIS
       -Responsible for social media & brand awareness

 - HCCMIS sells insurance for people traveling internationally
       - One of first to sell health insurance online

-We have built over 250,000 targeted followers across multiple
                          channels

      -Reached about 6 million people in twelve months
- I am also co-author of Nothing New: An Irreverent History of
        Storytelling and Social Media, an Amazon Best seller.
 - Nothing New is not your traditional book on web marketing or
                             social media
    - Nothing new tracks back in history to show how the art of
storytelling is impacted by new technologies, including social media
   - Download the e-book on amazon at http://amzn.to/OcDJM3
-The world is home to 7 billion people; 1/3rd of the world
                   population is online

- Expansion is steady in developed countries, but exploding in
                      developing nations

          - We have 1 billion users of social media
- There are 1 billion users of social media
- There are over 200 active social media networks
80% of people in social media only share one content of
                 category in a month.
- 51% use social media to research when shopping

-2/3rds social media to make purchase decisions - Jay Baer

-Not only are we doing our research online, we are making
               our purchasing descisions!

- This insane growth of social media is impacting how many
     channels we, as marketers now have to engage in

                       - Basically...
-Social proliferation has changed how we do business

- but have we, as marketers and content creators, kept up
                   with changing times?

    - Unfortunately, for many of us, the answer is no
-As content creators first, and marketers second, many of us are
             operating under the unicorn strategy

                - we create awesome content
              - we post this awesome content
     - we expect folks to find it and wala! double rainbow

                    - but there's a problem
- Without an enormous following, this is like screaming
                    in the woods
               - there is a better way
- own the results of your content
- create that amazing content you are so good at
 - post this content to a beautiful web property
                 - then... promote it
 - Take your content to the people who want it
                  - hand deliver it.
            - Create your double rainbow
    - a tried and true delivery method is brand
                advocates/influencers
- Influencers are individuals who words and actions impact the
                  ideology and actions of others.
              - Create brand advocates vs. influencers
      - this concept is highly used in traditional advertising
- Brands use celebrities to ensure impact the buying
                 decisions of consumers
    - Stealing star power has been used for years1
- 48% trust companies. But that means that 52% think
    you’re lying. Have someone else tell your story
                  - Check out this data
- Celebrity spokespeople still work, much less so than they
                       did in the past
- Blogs and social updates are considerably more influential
   than celebrity endorser to those who want substantive
                           advice

                      -On top of this
- 98% trust advice and information they get from blogs
- This is important to remember because most social media
        influencers also own a web property like a blog

  - So far this year we have released over 6,000 pieces of
                            content.
          - Our network has grown to over 250,000
    - Influencers play a huge role in how we develop and
                            promote

           - So lets look at some of our results
- Anatomy of a backpacker is a mixed media piece that we
      created to inform international backpackers how to prepare
      for a trip. It included short infographics, charts, and written
                                  content.

     - A link to the content was given to a high influence Stumbler
                             and it blew up!

                            - 40,000 visits
                        - Over 5 min on page
                          -26% bounce rate
   -Remember, this is for an insurance company! Like, that’s crazy!



@MuhammadInc                                                      @hccmis
- In this example, we had already developed a relationship
       with a makeup artist who had over a million followers on
        Pinterest. We created a piece of content, just for her, to
                 fit her demographic of engaged followers.

                              -300 reshares
               -Over 1000 visits to site in the first 3 hours
                  -Traffic continued for several weeks




@MuhammadInc                                                    @hccmis
- Sometimes it is better to build your own network. Because of
       a focus on the adventure traveler demographic, we built a
    facebook community of over 15,000 follower. This community
            was used to promote an interactive infographic.

                           -3.9m impressions

                             -2k comments

                           -Over 100 shares


     - This is all great, but does your boss really care about what I
                       did? No, he's all "Steve.." *tap*

@MuhammadInc                                                      @hccmis
- let's get some actual work done and keep the cats happy
- We will cover, locating, engaging, and launching influencer
                            content
  - In each section we will have a tool, so keep a sharp eye
- Locating social media influencers is the first, but easiest, step

- Social media influencers are very active online. They are loud! So
            they tend to be hard to miss in their verticals
- Love/hate relationship with Klout
- Use the gamification system of Klout to find influencers on
                         certain topics
- Ignore the first page to avoid people that gamed the game
- Third party tools like Statigr.am let you search content based
                          on keywords
          - also use internal search tools of networks




@MuhammadInc                                                  @hccmis
Followerwonk searches bios for keywords and allows you to
               download the results to an excel sheet




@MuhammadInc                                                @hccmis
Social crawlitics is a free tool that crawls webpages and
 pulls back the social sharing statistics on each of the
                            pages.

I use tools like this to check the websites of potential
  influencers and see how active their community is
              regarding their blog content.
The next step is to take that targeted social media influencer and
                     become friends with them.
            This is the HARDEST part of the process.
                   Expect it to take a long time.
You are trying to create a friendship that can withstand the test of
                                time.
Before you reach out to them, you need to figure out who they are as individuals.
  Remember, your first approach will NOT be about placing content. You are
                           looking to make a friend.

  For example, if you are targeting an adventure traveler, that person may have
                   interests like Hiking, Skiing, or backpacking.

Since social media influencers are so vocal online, their profiles are a perfect place
                            to figure out their interests.

           -Kotex did an awesome job with their pinterest campaign
                                    -50 women
  -Created special boxes based on what the women were sharing on pinterest
                -Mailed those boxed to the targeted influencers
   - Created 700,000 brand impressions via social media from those women
                   enthusiastically sharing what they received.
You can also use social influence tools like Klout to see what
  people are consistently talking about. In this case, it looks
 like Allison Carter loves Vampires. Maybe you should start
            out by talking to her about True Blood.
Reaching out to influencers for the first time can be daunting.

                Stop worrying and just say hi!

         Go ahead and jump into the conversation.

 Realize that you may get ignored the first few times, but be
                         persistent.
Now that you’ve created a BFF, and brand advocate, out of
 your targeted social influencer, it’s time to make some
                        rainbows!
Remember the vanity of people. The networks of social media
influencers expect the best content from them. They trust
them! Make sure you meet the vanity metric by placing
content that makes the influencer look like a million bucks.

As you saw earlier, sometime you may have a great piece that
fits them. However, sometime you may have to create a brand
new piece of content just for them.
With all the fun it can be easy to forget that you need to
        measure your efforts to determine ROI.

        Using a measurement tool is CRITICAL.
At the very least, use bit.ly links so that you can track clicks and
                     geographic information.
If you use Google Analytics on your site, a best practice is to use
               campaign tagging on all your links.

This google docs spreadsheet automatically creates a tagged URL
        for you AND automatically creates a bit.ly link!

I like to put all the influencers under one campaign, and identify
them by name as the “source” with their preferred platform as
                            the “medium”
Tagging the links provided to each influencer
 allows you to measure the visits, onsite time,
  bounce rates, new visitor percentages, and
   even track them through the buying cycle!

   This is important not only to ensure your
   original assumptions about their value are
correct, but also to show value to your internal
 stakeholders AND to provide information to
            the social media influencer
Remember, this is not a one night stand. Once you have launched
 the promoted content, go back and share the results with your
influencer. This meets the vanity metric. If this go well, tell them!
       Make sure they know how valuable they are to you.

                   TELL THEM THANK YOU!
Thank you for having me at Blog Indiana. Feel free to reach out
   to me any time to ask questions, and remember to buy
Nothing New: An Irreverent History of Storytelling and Social
       Media. It’s a great read for any web marketer!

More Related Content

What's hot

Social Media
Social MediaSocial Media
Social MediaDarshit
 
Social Media & Social Marketing. The Power of Conversations
Social Media & Social Marketing. The Power of ConversationsSocial Media & Social Marketing. The Power of Conversations
Social Media & Social Marketing. The Power of ConversationsAmerican University of Beirut
 
The Future of Influence - how the audience, content + media is changing how a...
The Future of Influence - how the audience, content + media is changing how a...The Future of Influence - how the audience, content + media is changing how a...
The Future of Influence - how the audience, content + media is changing how a...Tara Hunt
 
What Builds Fans? SA Marketing Week 2010
What Builds Fans? SA Marketing Week 2010What Builds Fans? SA Marketing Week 2010
What Builds Fans? SA Marketing Week 2010Phillip Smith
 
How Nonprofits Should Adapt Their Social Media Strategy in 2020
How Nonprofits Should Adapt Their Social Media Strategy in 2020How Nonprofits Should Adapt Their Social Media Strategy in 2020
How Nonprofits Should Adapt Their Social Media Strategy in 2020Julia Campbell
 
What Is Social Media? (PG Edition)
What Is Social Media? (PG  Edition)What Is Social Media? (PG  Edition)
What Is Social Media? (PG Edition)The Espresso Group
 
Main Presentation Slides from the #iprevent San Diego Conference - April 20-2...
Main Presentation Slides from the #iprevent San Diego Conference - April 20-2...Main Presentation Slides from the #iprevent San Diego Conference - April 20-2...
Main Presentation Slides from the #iprevent San Diego Conference - April 20-2...LEAD
 
Session #248 social media 101 Social Media & Time Management
Session #248 social media 101 Social Media & Time ManagementSession #248 social media 101 Social Media & Time Management
Session #248 social media 101 Social Media & Time ManagementLisa Ann Landry
 
marketing kit: pinterest
marketing kit: pinterestmarketing kit: pinterest
marketing kit: pinterestDi Gallo
 
Twitter Marketing: What the World's Most Effective Businesses Are Doing
Twitter Marketing: What the World's Most Effective Businesses Are DoingTwitter Marketing: What the World's Most Effective Businesses Are Doing
Twitter Marketing: What the World's Most Effective Businesses Are DoingLaura "@pistachio" Fitton
 
The Power of ‘Like’: The Emergent Power of Facebook for Reaching and (Re)enga...
The Power of ‘Like’: The Emergent Power of Facebook for Reaching and (Re)enga...The Power of ‘Like’: The Emergent Power of Facebook for Reaching and (Re)enga...
The Power of ‘Like’: The Emergent Power of Facebook for Reaching and (Re)enga...Australian Federation of AIDS Organisations
 
39 Twitter Quotes That Will Change Your Life
39 Twitter Quotes That Will Change Your Life39 Twitter Quotes That Will Change Your Life
39 Twitter Quotes That Will Change Your LifeCompete
 
Social Media Optimization for Business 2013
Social Media Optimization for Business 2013Social Media Optimization for Business 2013
Social Media Optimization for Business 2013Jay Feitlinger
 
Social media for Lively leaders
Social media for Lively leadersSocial media for Lively leaders
Social media for Lively leadersJulie Hawker
 
Social Media Monitoring—A presentation for @Midwest
Social Media Monitoring—A presentation for @MidwestSocial Media Monitoring—A presentation for @Midwest
Social Media Monitoring—A presentation for @MidwestBrian Huonker
 
You Gotta Have Personality: how to connect to today’s customer with video
You Gotta Have Personality: how to connect to today’s customer with videoYou Gotta Have Personality: how to connect to today’s customer with video
You Gotta Have Personality: how to connect to today’s customer with videoTara Hunt
 
How Nonprofits Should Adapt Their Social Media Strategy in 2020 - UMass Lowel...
How Nonprofits Should Adapt Their Social Media Strategy in 2020 - UMass Lowel...How Nonprofits Should Adapt Their Social Media Strategy in 2020 - UMass Lowel...
How Nonprofits Should Adapt Their Social Media Strategy in 2020 - UMass Lowel...Julia Campbell
 

What's hot (20)

Social Media
Social MediaSocial Media
Social Media
 
Social Media Trends 2015
Social Media Trends 2015Social Media Trends 2015
Social Media Trends 2015
 
Social Media & Social Marketing. The Power of Conversations
Social Media & Social Marketing. The Power of ConversationsSocial Media & Social Marketing. The Power of Conversations
Social Media & Social Marketing. The Power of Conversations
 
The Future of Influence - how the audience, content + media is changing how a...
The Future of Influence - how the audience, content + media is changing how a...The Future of Influence - how the audience, content + media is changing how a...
The Future of Influence - how the audience, content + media is changing how a...
 
What Builds Fans? SA Marketing Week 2010
What Builds Fans? SA Marketing Week 2010What Builds Fans? SA Marketing Week 2010
What Builds Fans? SA Marketing Week 2010
 
How Nonprofits Should Adapt Their Social Media Strategy in 2020
How Nonprofits Should Adapt Their Social Media Strategy in 2020How Nonprofits Should Adapt Their Social Media Strategy in 2020
How Nonprofits Should Adapt Their Social Media Strategy in 2020
 
What Is Social Media? (PG Edition)
What Is Social Media? (PG  Edition)What Is Social Media? (PG  Edition)
What Is Social Media? (PG Edition)
 
Main Presentation Slides from the #iprevent San Diego Conference - April 20-2...
Main Presentation Slides from the #iprevent San Diego Conference - April 20-2...Main Presentation Slides from the #iprevent San Diego Conference - April 20-2...
Main Presentation Slides from the #iprevent San Diego Conference - April 20-2...
 
Session #248 social media 101 Social Media & Time Management
Session #248 social media 101 Social Media & Time ManagementSession #248 social media 101 Social Media & Time Management
Session #248 social media 101 Social Media & Time Management
 
marketing kit: pinterest
marketing kit: pinterestmarketing kit: pinterest
marketing kit: pinterest
 
Blog marketing new
Blog marketing newBlog marketing new
Blog marketing new
 
Twitter Marketing: What the World's Most Effective Businesses Are Doing
Twitter Marketing: What the World's Most Effective Businesses Are DoingTwitter Marketing: What the World's Most Effective Businesses Are Doing
Twitter Marketing: What the World's Most Effective Businesses Are Doing
 
The Power of ‘Like’: The Emergent Power of Facebook for Reaching and (Re)enga...
The Power of ‘Like’: The Emergent Power of Facebook for Reaching and (Re)enga...The Power of ‘Like’: The Emergent Power of Facebook for Reaching and (Re)enga...
The Power of ‘Like’: The Emergent Power of Facebook for Reaching and (Re)enga...
 
39 Twitter Quotes That Will Change Your Life
39 Twitter Quotes That Will Change Your Life39 Twitter Quotes That Will Change Your Life
39 Twitter Quotes That Will Change Your Life
 
Pr in the digital age2
Pr in the digital age2Pr in the digital age2
Pr in the digital age2
 
Social Media Optimization for Business 2013
Social Media Optimization for Business 2013Social Media Optimization for Business 2013
Social Media Optimization for Business 2013
 
Social media for Lively leaders
Social media for Lively leadersSocial media for Lively leaders
Social media for Lively leaders
 
Social Media Monitoring—A presentation for @Midwest
Social Media Monitoring—A presentation for @MidwestSocial Media Monitoring—A presentation for @Midwest
Social Media Monitoring—A presentation for @Midwest
 
You Gotta Have Personality: how to connect to today’s customer with video
You Gotta Have Personality: how to connect to today’s customer with videoYou Gotta Have Personality: how to connect to today’s customer with video
You Gotta Have Personality: how to connect to today’s customer with video
 
How Nonprofits Should Adapt Their Social Media Strategy in 2020 - UMass Lowel...
How Nonprofits Should Adapt Their Social Media Strategy in 2020 - UMass Lowel...How Nonprofits Should Adapt Their Social Media Strategy in 2020 - UMass Lowel...
How Nonprofits Should Adapt Their Social Media Strategy in 2020 - UMass Lowel...
 

Similar to Using Social Media Influencers for Brand Awareness

Pages and Profiles: Understanding Facebook & Pinterest
Pages and Profiles: Understanding Facebook & Pinterest Pages and Profiles: Understanding Facebook & Pinterest
Pages and Profiles: Understanding Facebook & Pinterest Susan Chesley Fant
 
Bringing the Audience - Integrated Marketing Communications 101 and Beyond
Bringing the Audience - Integrated Marketing Communications 101 and BeyondBringing the Audience - Integrated Marketing Communications 101 and Beyond
Bringing the Audience - Integrated Marketing Communications 101 and BeyondWest Muse
 
Pages and profiles facebook and pinterest
Pages and profiles   facebook and pinterest Pages and profiles   facebook and pinterest
Pages and profiles facebook and pinterest Susan Chesley Fant
 
Achieving and measuring success on the social web
Achieving and measuring success on the social webAchieving and measuring success on the social web
Achieving and measuring success on the social webBridey Lipscombe
 
TLC Social Media Course: An Introduction for Business
TLC Social Media Course: An Introduction for BusinessTLC Social Media Course: An Introduction for Business
TLC Social Media Course: An Introduction for BusinessJessica Brown
 
Social Media for Solopreneurs and Small Businesses
Social Media for Solopreneurs and Small BusinessesSocial Media for Solopreneurs and Small Businesses
Social Media for Solopreneurs and Small BusinessesJaclyn Mullen
 
Social Media Content 101
Social Media Content 101Social Media Content 101
Social Media Content 101Ben Popov
 
Nycon social media nyfa presentation
Nycon social media nyfa presentationNycon social media nyfa presentation
Nycon social media nyfa presentationAndrew Marietta
 
Social Media Introduction
Social Media IntroductionSocial Media Introduction
Social Media IntroductionLasa UK
 
Social Media 101 for Associations with notes
Social Media 101 for Associations with notesSocial Media 101 for Associations with notes
Social Media 101 for Associations with notesDeirdre Reid
 
Social Analysis and Insight: Why Your Customer's Conversations and Social Obj...
Social Analysis and Insight: Why Your Customer's Conversations and Social Obj...Social Analysis and Insight: Why Your Customer's Conversations and Social Obj...
Social Analysis and Insight: Why Your Customer's Conversations and Social Obj...The Socializers
 
Social Media for NPO's
Social Media for NPO'sSocial Media for NPO's
Social Media for NPO'sAgency 323
 
Best Practices In Recruiting With Social Media 10 2011
Best Practices In Recruiting With Social Media 10 2011Best Practices In Recruiting With Social Media 10 2011
Best Practices In Recruiting With Social Media 10 2011Jennifer McClure
 
NY Jewish Teen Program Social Media Boot Camp (Day 1)
NY Jewish Teen Program Social Media Boot Camp (Day 1)NY Jewish Teen Program Social Media Boot Camp (Day 1)
NY Jewish Teen Program Social Media Boot Camp (Day 1)Lisa Colton
 
Keynotedeck2
Keynotedeck2Keynotedeck2
Keynotedeck2chep2m
 

Similar to Using Social Media Influencers for Brand Awareness (20)

Pages and Profiles: Understanding Facebook & Pinterest
Pages and Profiles: Understanding Facebook & Pinterest Pages and Profiles: Understanding Facebook & Pinterest
Pages and Profiles: Understanding Facebook & Pinterest
 
Bringing the Audience - Integrated Marketing Communications 101 and Beyond
Bringing the Audience - Integrated Marketing Communications 101 and BeyondBringing the Audience - Integrated Marketing Communications 101 and Beyond
Bringing the Audience - Integrated Marketing Communications 101 and Beyond
 
Pages and profiles facebook and pinterest
Pages and profiles   facebook and pinterest Pages and profiles   facebook and pinterest
Pages and profiles facebook and pinterest
 
Social Media for Nonprofits
Social Media for Nonprofits Social Media for Nonprofits
Social Media for Nonprofits
 
Achieving and measuring success on the social web
Achieving and measuring success on the social webAchieving and measuring success on the social web
Achieving and measuring success on the social web
 
TLC Social Media Course: An Introduction for Business
TLC Social Media Course: An Introduction for BusinessTLC Social Media Course: An Introduction for Business
TLC Social Media Course: An Introduction for Business
 
Social Media for Solopreneurs and Small Businesses
Social Media for Solopreneurs and Small BusinessesSocial Media for Solopreneurs and Small Businesses
Social Media for Solopreneurs and Small Businesses
 
Social Media Content 101
Social Media Content 101Social Media Content 101
Social Media Content 101
 
Social Media Basics
Social Media BasicsSocial Media Basics
Social Media Basics
 
Nycon social media nyfa presentation
Nycon social media nyfa presentationNycon social media nyfa presentation
Nycon social media nyfa presentation
 
Social Media Introduction
Social Media IntroductionSocial Media Introduction
Social Media Introduction
 
Social Media 101 for Associations with notes
Social Media 101 for Associations with notesSocial Media 101 for Associations with notes
Social Media 101 for Associations with notes
 
Social media basics workshop
Social media basics workshopSocial media basics workshop
Social media basics workshop
 
Social Analysis and Insight: Why Your Customer's Conversations and Social Obj...
Social Analysis and Insight: Why Your Customer's Conversations and Social Obj...Social Analysis and Insight: Why Your Customer's Conversations and Social Obj...
Social Analysis and Insight: Why Your Customer's Conversations and Social Obj...
 
Social Media for NPO's
Social Media for NPO'sSocial Media for NPO's
Social Media for NPO's
 
Best Practices In Recruiting With Social Media 10 2011
Best Practices In Recruiting With Social Media 10 2011Best Practices In Recruiting With Social Media 10 2011
Best Practices In Recruiting With Social Media 10 2011
 
Social + Technology
Social + TechnologySocial + Technology
Social + Technology
 
Social + Technology
Social + TechnologySocial + Technology
Social + Technology
 
NY Jewish Teen Program Social Media Boot Camp (Day 1)
NY Jewish Teen Program Social Media Boot Camp (Day 1)NY Jewish Teen Program Social Media Boot Camp (Day 1)
NY Jewish Teen Program Social Media Boot Camp (Day 1)
 
Keynotedeck2
Keynotedeck2Keynotedeck2
Keynotedeck2
 

Recently uploaded

Modern Roaming for Notes and Nomad – Cheaper Faster Better Stronger
Modern Roaming for Notes and Nomad – Cheaper Faster Better StrongerModern Roaming for Notes and Nomad – Cheaper Faster Better Stronger
Modern Roaming for Notes and Nomad – Cheaper Faster Better Strongerpanagenda
 
Generative AI for Technical Writer or Information Developers
Generative AI for Technical Writer or Information DevelopersGenerative AI for Technical Writer or Information Developers
Generative AI for Technical Writer or Information DevelopersRaghuram Pandurangan
 
The Ultimate Guide to Choosing WordPress Pros and Cons
The Ultimate Guide to Choosing WordPress Pros and ConsThe Ultimate Guide to Choosing WordPress Pros and Cons
The Ultimate Guide to Choosing WordPress Pros and ConsPixlogix Infotech
 
What is DBT - The Ultimate Data Build Tool.pdf
What is DBT - The Ultimate Data Build Tool.pdfWhat is DBT - The Ultimate Data Build Tool.pdf
What is DBT - The Ultimate Data Build Tool.pdfMounikaPolabathina
 
TrustArc Webinar - How to Build Consumer Trust Through Data Privacy
TrustArc Webinar - How to Build Consumer Trust Through Data PrivacyTrustArc Webinar - How to Build Consumer Trust Through Data Privacy
TrustArc Webinar - How to Build Consumer Trust Through Data PrivacyTrustArc
 
Take control of your SAP testing with UiPath Test Suite
Take control of your SAP testing with UiPath Test SuiteTake control of your SAP testing with UiPath Test Suite
Take control of your SAP testing with UiPath Test SuiteDianaGray10
 
DevEX - reference for building teams, processes, and platforms
DevEX - reference for building teams, processes, and platformsDevEX - reference for building teams, processes, and platforms
DevEX - reference for building teams, processes, and platformsSergiu Bodiu
 
From Family Reminiscence to Scholarly Archive .
From Family Reminiscence to Scholarly Archive .From Family Reminiscence to Scholarly Archive .
From Family Reminiscence to Scholarly Archive .Alan Dix
 
Long journey of Ruby standard library at RubyConf AU 2024
Long journey of Ruby standard library at RubyConf AU 2024Long journey of Ruby standard library at RubyConf AU 2024
Long journey of Ruby standard library at RubyConf AU 2024Hiroshi SHIBATA
 
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptxUse of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptxLoriGlavin3
 
Digital Identity is Under Attack: FIDO Paris Seminar.pptx
Digital Identity is Under Attack: FIDO Paris Seminar.pptxDigital Identity is Under Attack: FIDO Paris Seminar.pptx
Digital Identity is Under Attack: FIDO Paris Seminar.pptxLoriGlavin3
 
2024 April Patch Tuesday
2024 April Patch Tuesday2024 April Patch Tuesday
2024 April Patch TuesdayIvanti
 
Time Series Foundation Models - current state and future directions
Time Series Foundation Models - current state and future directionsTime Series Foundation Models - current state and future directions
Time Series Foundation Models - current state and future directionsNathaniel Shimoni
 
Why device, WIFI, and ISP insights are crucial to supporting remote Microsoft...
Why device, WIFI, and ISP insights are crucial to supporting remote Microsoft...Why device, WIFI, and ISP insights are crucial to supporting remote Microsoft...
Why device, WIFI, and ISP insights are crucial to supporting remote Microsoft...panagenda
 
The Role of FIDO in a Cyber Secure Netherlands: FIDO Paris Seminar.pptx
The Role of FIDO in a Cyber Secure Netherlands: FIDO Paris Seminar.pptxThe Role of FIDO in a Cyber Secure Netherlands: FIDO Paris Seminar.pptx
The Role of FIDO in a Cyber Secure Netherlands: FIDO Paris Seminar.pptxLoriGlavin3
 
Manual 508 Accessibility Compliance Audit
Manual 508 Accessibility Compliance AuditManual 508 Accessibility Compliance Audit
Manual 508 Accessibility Compliance AuditSkynet Technologies
 
Generative Artificial Intelligence: How generative AI works.pdf
Generative Artificial Intelligence: How generative AI works.pdfGenerative Artificial Intelligence: How generative AI works.pdf
Generative Artificial Intelligence: How generative AI works.pdfIngrid Airi González
 
How to write a Business Continuity Plan
How to write a Business Continuity PlanHow to write a Business Continuity Plan
How to write a Business Continuity PlanDatabarracks
 
[Webinar] SpiraTest - Setting New Standards in Quality Assurance
[Webinar] SpiraTest - Setting New Standards in Quality Assurance[Webinar] SpiraTest - Setting New Standards in Quality Assurance
[Webinar] SpiraTest - Setting New Standards in Quality AssuranceInflectra
 
The Future Roadmap for the Composable Data Stack - Wes McKinney - Data Counci...
The Future Roadmap for the Composable Data Stack - Wes McKinney - Data Counci...The Future Roadmap for the Composable Data Stack - Wes McKinney - Data Counci...
The Future Roadmap for the Composable Data Stack - Wes McKinney - Data Counci...Wes McKinney
 

Recently uploaded (20)

Modern Roaming for Notes and Nomad – Cheaper Faster Better Stronger
Modern Roaming for Notes and Nomad – Cheaper Faster Better StrongerModern Roaming for Notes and Nomad – Cheaper Faster Better Stronger
Modern Roaming for Notes and Nomad – Cheaper Faster Better Stronger
 
Generative AI for Technical Writer or Information Developers
Generative AI for Technical Writer or Information DevelopersGenerative AI for Technical Writer or Information Developers
Generative AI for Technical Writer or Information Developers
 
The Ultimate Guide to Choosing WordPress Pros and Cons
The Ultimate Guide to Choosing WordPress Pros and ConsThe Ultimate Guide to Choosing WordPress Pros and Cons
The Ultimate Guide to Choosing WordPress Pros and Cons
 
What is DBT - The Ultimate Data Build Tool.pdf
What is DBT - The Ultimate Data Build Tool.pdfWhat is DBT - The Ultimate Data Build Tool.pdf
What is DBT - The Ultimate Data Build Tool.pdf
 
TrustArc Webinar - How to Build Consumer Trust Through Data Privacy
TrustArc Webinar - How to Build Consumer Trust Through Data PrivacyTrustArc Webinar - How to Build Consumer Trust Through Data Privacy
TrustArc Webinar - How to Build Consumer Trust Through Data Privacy
 
Take control of your SAP testing with UiPath Test Suite
Take control of your SAP testing with UiPath Test SuiteTake control of your SAP testing with UiPath Test Suite
Take control of your SAP testing with UiPath Test Suite
 
DevEX - reference for building teams, processes, and platforms
DevEX - reference for building teams, processes, and platformsDevEX - reference for building teams, processes, and platforms
DevEX - reference for building teams, processes, and platforms
 
From Family Reminiscence to Scholarly Archive .
From Family Reminiscence to Scholarly Archive .From Family Reminiscence to Scholarly Archive .
From Family Reminiscence to Scholarly Archive .
 
Long journey of Ruby standard library at RubyConf AU 2024
Long journey of Ruby standard library at RubyConf AU 2024Long journey of Ruby standard library at RubyConf AU 2024
Long journey of Ruby standard library at RubyConf AU 2024
 
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptxUse of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
Use of FIDO in the Payments and Identity Landscape: FIDO Paris Seminar.pptx
 
Digital Identity is Under Attack: FIDO Paris Seminar.pptx
Digital Identity is Under Attack: FIDO Paris Seminar.pptxDigital Identity is Under Attack: FIDO Paris Seminar.pptx
Digital Identity is Under Attack: FIDO Paris Seminar.pptx
 
2024 April Patch Tuesday
2024 April Patch Tuesday2024 April Patch Tuesday
2024 April Patch Tuesday
 
Time Series Foundation Models - current state and future directions
Time Series Foundation Models - current state and future directionsTime Series Foundation Models - current state and future directions
Time Series Foundation Models - current state and future directions
 
Why device, WIFI, and ISP insights are crucial to supporting remote Microsoft...
Why device, WIFI, and ISP insights are crucial to supporting remote Microsoft...Why device, WIFI, and ISP insights are crucial to supporting remote Microsoft...
Why device, WIFI, and ISP insights are crucial to supporting remote Microsoft...
 
The Role of FIDO in a Cyber Secure Netherlands: FIDO Paris Seminar.pptx
The Role of FIDO in a Cyber Secure Netherlands: FIDO Paris Seminar.pptxThe Role of FIDO in a Cyber Secure Netherlands: FIDO Paris Seminar.pptx
The Role of FIDO in a Cyber Secure Netherlands: FIDO Paris Seminar.pptx
 
Manual 508 Accessibility Compliance Audit
Manual 508 Accessibility Compliance AuditManual 508 Accessibility Compliance Audit
Manual 508 Accessibility Compliance Audit
 
Generative Artificial Intelligence: How generative AI works.pdf
Generative Artificial Intelligence: How generative AI works.pdfGenerative Artificial Intelligence: How generative AI works.pdf
Generative Artificial Intelligence: How generative AI works.pdf
 
How to write a Business Continuity Plan
How to write a Business Continuity PlanHow to write a Business Continuity Plan
How to write a Business Continuity Plan
 
[Webinar] SpiraTest - Setting New Standards in Quality Assurance
[Webinar] SpiraTest - Setting New Standards in Quality Assurance[Webinar] SpiraTest - Setting New Standards in Quality Assurance
[Webinar] SpiraTest - Setting New Standards in Quality Assurance
 
The Future Roadmap for the Composable Data Stack - Wes McKinney - Data Counci...
The Future Roadmap for the Composable Data Stack - Wes McKinney - Data Counci...The Future Roadmap for the Composable Data Stack - Wes McKinney - Data Counci...
The Future Roadmap for the Composable Data Stack - Wes McKinney - Data Counci...
 

Using Social Media Influencers for Brand Awareness

  • 1.
  • 2. -Director of Marketing for HCCMIS -Responsible for social media & brand awareness - HCCMIS sells insurance for people traveling internationally - One of first to sell health insurance online -We have built over 250,000 targeted followers across multiple channels -Reached about 6 million people in twelve months
  • 3. - I am also co-author of Nothing New: An Irreverent History of Storytelling and Social Media, an Amazon Best seller. - Nothing New is not your traditional book on web marketing or social media - Nothing new tracks back in history to show how the art of storytelling is impacted by new technologies, including social media - Download the e-book on amazon at http://amzn.to/OcDJM3
  • 4. -The world is home to 7 billion people; 1/3rd of the world population is online - Expansion is steady in developed countries, but exploding in developing nations - We have 1 billion users of social media
  • 5. - There are 1 billion users of social media - There are over 200 active social media networks
  • 6. 80% of people in social media only share one content of category in a month.
  • 7. - 51% use social media to research when shopping -2/3rds social media to make purchase decisions - Jay Baer -Not only are we doing our research online, we are making our purchasing descisions! - This insane growth of social media is impacting how many channels we, as marketers now have to engage in - Basically...
  • 8. -Social proliferation has changed how we do business - but have we, as marketers and content creators, kept up with changing times? - Unfortunately, for many of us, the answer is no
  • 9. -As content creators first, and marketers second, many of us are operating under the unicorn strategy - we create awesome content - we post this awesome content - we expect folks to find it and wala! double rainbow - but there's a problem
  • 10. - Without an enormous following, this is like screaming in the woods - there is a better way
  • 11. - own the results of your content - create that amazing content you are so good at - post this content to a beautiful web property - then... promote it - Take your content to the people who want it - hand deliver it. - Create your double rainbow - a tried and true delivery method is brand advocates/influencers
  • 12. - Influencers are individuals who words and actions impact the ideology and actions of others. - Create brand advocates vs. influencers - this concept is highly used in traditional advertising
  • 13. - Brands use celebrities to ensure impact the buying decisions of consumers - Stealing star power has been used for years1 - 48% trust companies. But that means that 52% think you’re lying. Have someone else tell your story - Check out this data
  • 14. - Celebrity spokespeople still work, much less so than they did in the past - Blogs and social updates are considerably more influential  than celebrity endorser to those who want substantive advice -On top of this
  • 15. - 98% trust advice and information they get from blogs - This is important to remember because most social media influencers also own a web property like a blog - So far this year we have released over 6,000 pieces of content. - Our network has grown to over 250,000 - Influencers play a huge role in how we develop and promote - So lets look at some of our results
  • 16. - Anatomy of a backpacker is a mixed media piece that we created to inform international backpackers how to prepare for a trip. It included short infographics, charts, and written content. - A link to the content was given to a high influence Stumbler and it blew up! - 40,000 visits - Over 5 min on page -26% bounce rate -Remember, this is for an insurance company! Like, that’s crazy! @MuhammadInc @hccmis
  • 17. - In this example, we had already developed a relationship with a makeup artist who had over a million followers on Pinterest. We created a piece of content, just for her, to fit her demographic of engaged followers. -300 reshares -Over 1000 visits to site in the first 3 hours -Traffic continued for several weeks @MuhammadInc @hccmis
  • 18. - Sometimes it is better to build your own network. Because of a focus on the adventure traveler demographic, we built a facebook community of over 15,000 follower. This community was used to promote an interactive infographic. -3.9m impressions -2k comments -Over 100 shares - This is all great, but does your boss really care about what I did? No, he's all "Steve.." *tap* @MuhammadInc @hccmis
  • 19. - let's get some actual work done and keep the cats happy - We will cover, locating, engaging, and launching influencer content - In each section we will have a tool, so keep a sharp eye
  • 20. - Locating social media influencers is the first, but easiest, step - Social media influencers are very active online. They are loud! So they tend to be hard to miss in their verticals
  • 21. - Love/hate relationship with Klout - Use the gamification system of Klout to find influencers on certain topics - Ignore the first page to avoid people that gamed the game
  • 22. - Third party tools like Statigr.am let you search content based on keywords - also use internal search tools of networks @MuhammadInc @hccmis
  • 23. Followerwonk searches bios for keywords and allows you to download the results to an excel sheet @MuhammadInc @hccmis
  • 24. Social crawlitics is a free tool that crawls webpages and pulls back the social sharing statistics on each of the pages. I use tools like this to check the websites of potential influencers and see how active their community is regarding their blog content.
  • 25.
  • 26. The next step is to take that targeted social media influencer and become friends with them. This is the HARDEST part of the process. Expect it to take a long time. You are trying to create a friendship that can withstand the test of time.
  • 27. Before you reach out to them, you need to figure out who they are as individuals. Remember, your first approach will NOT be about placing content. You are looking to make a friend. For example, if you are targeting an adventure traveler, that person may have interests like Hiking, Skiing, or backpacking. Since social media influencers are so vocal online, their profiles are a perfect place to figure out their interests. -Kotex did an awesome job with their pinterest campaign -50 women -Created special boxes based on what the women were sharing on pinterest -Mailed those boxed to the targeted influencers - Created 700,000 brand impressions via social media from those women enthusiastically sharing what they received.
  • 28. You can also use social influence tools like Klout to see what people are consistently talking about. In this case, it looks like Allison Carter loves Vampires. Maybe you should start out by talking to her about True Blood.
  • 29. Reaching out to influencers for the first time can be daunting. Stop worrying and just say hi! Go ahead and jump into the conversation. Realize that you may get ignored the first few times, but be persistent.
  • 30. Now that you’ve created a BFF, and brand advocate, out of your targeted social influencer, it’s time to make some rainbows!
  • 31. Remember the vanity of people. The networks of social media influencers expect the best content from them. They trust them! Make sure you meet the vanity metric by placing content that makes the influencer look like a million bucks. As you saw earlier, sometime you may have a great piece that fits them. However, sometime you may have to create a brand new piece of content just for them.
  • 32. With all the fun it can be easy to forget that you need to measure your efforts to determine ROI. Using a measurement tool is CRITICAL.
  • 33. At the very least, use bit.ly links so that you can track clicks and geographic information.
  • 34. If you use Google Analytics on your site, a best practice is to use campaign tagging on all your links. This google docs spreadsheet automatically creates a tagged URL for you AND automatically creates a bit.ly link! I like to put all the influencers under one campaign, and identify them by name as the “source” with their preferred platform as the “medium”
  • 35. Tagging the links provided to each influencer allows you to measure the visits, onsite time, bounce rates, new visitor percentages, and even track them through the buying cycle! This is important not only to ensure your original assumptions about their value are correct, but also to show value to your internal stakeholders AND to provide information to the social media influencer
  • 36. Remember, this is not a one night stand. Once you have launched the promoted content, go back and share the results with your influencer. This meets the vanity metric. If this go well, tell them! Make sure they know how valuable they are to you. TELL THEM THANK YOU!
  • 37. Thank you for having me at Blog Indiana. Feel free to reach out to me any time to ask questions, and remember to buy Nothing New: An Irreverent History of Storytelling and Social Media. It’s a great read for any web marketer!

Editor's Notes

  1. Agenda -Follow me @MuhammadInc -Use @hccmis for case studies *tap*
  2. -Director of Marketing for HCCMIS -Responsible for social media & brand awareness - HCCMIS sells insurance for people traveling internationally - One of first to sell health insurance online -We have built over 250,000 targeted followers across multiple channels -Reached about 6 million people in twelve months *tap*
  3. - I am also co-author of Nothing New: An Irreverent History of Storytelling and Social Media, an Amazon Best seller. - Nothing New is not your traditional book on web marketing or social media - Nothing new tracks back in history to show how the art of storytelling is impacted by new technologies, including social media - Download the e-book on amazon at http://amzn.to/OcDJM3
  4. -The world is home to 7 billion people; 1/3rd of the world population is online - Expansion is steady in developed countries, but exploding in developing nations - We have 1 billion users of social media
  5. There are 1 billion users of social media There are over 200 active social media networks
  6. 80% of people in social media only share one content of category in a month.
  7. - 51% use social media to research when shopping -2/3rds social media to make purchase decisions - Jay Baer -Not only are we doing our research online, we are making our purchasing descisions! - This insane growth of social media is impacting how many channels we, as marketers now have to engage in - Basically...
  8. -Social proliferation has changed how we do business - but have we, as marketers and content creators, kept up with changing times? - Unfortunately, for many of us, the answer is no
  9. -As content creators first, and marketers second, many of us are operating under the unicorn strategy - we create awesome content - we post this awesome content - we expect folks to find it and wala! double rainbow - but there's a problem
  10. - Without an enormous following, this is like screaming in the woods - there is a better way
  11. - own the results of your content - create that amazing content you are so good at - post this content to a beautiful web property - then... promote it - Take your content to the people who want it - hand deliver it. - Create your double rainbow - a tried and true delivery method is brand advocates/influencers
  12. - Influencers are individuals who words and actions impact the ideology and actions of others. - Create brand advocates vs. influencers - this concept is highly used in traditional advertising
  13. - Brands use celebrities to ensure impact the buying decisions of consumers - Stealing star power has been used for years1 - 48% trust companies. But that means that 52% think you’re lying. Have someone else tell your story - Check out this data
  14. - Celebrity spokespeople still work, much less so than they did in the past - Blogs and social updates are considerably more influential  than celebrity endorser to those who want substantive advice -On top of this
  15. 98% trust advice and information they get from blogs This is important to remember because most social media influencers also own a web property like a blog - So far this year we have released over 6,000 pieces of content. - Our network has grown to over 250,000 - Influencers play a huge role in how we develop and promote - So lets look at some of our results
  16. - Anatomy of a backpacker is a mixed media piece that we created to inform international backpackers how to prepare for a trip. It included short infographics, charts, and written content. - A link to the content was given to a high influence Stumbler and it blew up! - 40,000 visits - Over 5 min on page 26% bounce rate Remember, this is for an insurance company! Like, that’s crazy!
  17. - In this example, we had already developed a relationship with a makeup artist who had over a million followers on Pinterest. We created a piece of content, just for her, to fit her demographic of engaged followers. -300 reshares -Over 1000 visits to site in the first 3 hours -Traffic continued for several weeks
  18. - Sometimes it is better to build your own network. Because of a focus on the adventure traveler demographic, we built a facebook community of over 15,000 follower. This community was used to promote an interactive infographic. -3.9m impressions -2k comments -Over 100 shares - This is all great, but does your boss really care about what I did? No, he's all "Steve.." *tap*
  19. - let's get some actual work done and keep the cats happy - We will cover, locating, engaging, and launching influencer content - In each section we will have a tool, so keep a sharp eye
  20. - Locating social media influencers is the first, but easiest, step - Social media influencers are very active online. They are loud! So they tend to be hard to miss in their verticals
  21. Love/hate relationship with Klout Use the gamification system of Klout to find influencers on certain topics Ignore the first page to avoid people that gamed the game
  22. - Third party tools like Statigr.am let you search content based on keywords - also use internal search tools of networks
  23. - Followerwonk searches bios for keywords and allows you to download the results to an excel sheet
  24. -free to download at
  25. -free to download at
  26. The next step is to take that targeted influencer and become friends with them.
  27. Research them on their social profiles -Kotex did an awesome job with their pinterest campaign -50 women -Created special boxes - 700,000 brand impressions via social
  28. - Over 1 million impressions via social media - Hundreds of thousands have seen our brand As result... *tap*