3 . BUILDING MORALE – Morale is expressed as attitudes of employees towards organisation, management and voluntary cooperation to offer their ability to the organisation. Through providing good leadership in the organisation, employees morale can be raised high ensuring high productivity and stability in the organisation.
Thus, Good leadership is essential in all aspects of managerial functions whether it be motivation, communication or direction. It ensures success in the organisation, and unsatisfactory human performance in any organisation can be primarily attributed to poor leadership.
The leader is a person who receives habitual obedience from the bulk of the given society , by demonstrating his concern about the society through visible actions , and by encouraging communication both ways and always acting as a benefactor to the society.
The leader encourages two way communication between himself and his followers
He reposes a high degree of confidence and trust in them, respects their values and view points, invites their suggestions, initiates group process and discussions and in general both leads and is led by the group
a. Leadership calls for an ability to diagnose a situation and a wide and flexible range of behaviour
b. Appropriate leadership behaviour always “all depends” on :
1) The person of the leader himself
2) The group he leads
3) The situation
c. Great concern for people is not incompatible with great concern for organisational purpose d. There is a great difference between doing things right and doing the right things e. Effective leadership, even when circumstances prohibit their immediate utilization, sets great value on participation, mutual goal setting, open and linked communication systems, confronting rather than avoiding problems, team building and trust