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Assured program from High 5 Software to "Run a Better Service Business"(tm)
 

Assured program from High 5 Software to "Run a Better Service Business"(tm)

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Assured program from High 5 Software to "Run a Better Service Business"(tm). High 5 Software provides solutions and services for service companies.

Assured program from High 5 Software to "Run a Better Service Business"(tm). High 5 Software provides solutions and services for service companies.

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Assured program from High 5 Software to "Run a Better Service Business"(tm) Assured program from High 5 Software to "Run a Better Service Business"(tm) Presentation Transcript

  • High 5 Software Assured Program Empowering Service Companies to Run a Better Service Business © 2014 High 5 Software. All rights reserved.
  • High 5 Software Service Solutions Since 1989 DOS Windows © 2014 High 5 Software. All rights reserved. Mobile Cloud
  • High 5 Software Mission Provide service companies with solutions that empower them to Run a Better Service Business Run a Better Service Business 3
  • A Better Service Business Has…        Synchronized office & field operations Control over inventory & receivables Improved reporting & drill down Improved customer experience Scalable business operations Reduced cost to serve Improved profitability So… How do you Get There? © 2014 High 5 Software. All rights reserved.
  • The Ugly IT Truth  IT projects have a long history of failure – not completing on time – not delivering the intended benefits – not empowering the intended users  Customers seldom complete transformative projects on their own Technology alone is insufficient © 2014 High 5 Software. All rights reserved.
  • Service Beyond Technology  High 5 Software believes the value of software is in its use  Success requires a step-by-step phased approach  High 5 Software has developed a unique approach for mutual success – A Customer Success Map we follow together – A better conversation to minimize risk The Assured Program © 2014 High 5 Software. All rights reserved.
  • The Assured Program High Performing Service Business Synchronized office & field operations  Control over inventory & receivables  Improved reporting & drill down  Improved customer experience  Scalable business operations  Reduced cost to serve  Improved profitability © 2014 High 5 Software. All rights reserved.
  • Demo & Needs Analysis High Performing Service Business Demo & Needs Analysis  When you want to run a better service business  When you are ready to break from the status quo  When you are exploring solutions, ask: – what is the technology? – what is the approach? – what is the track record? It all starts with a conversation about your service business and needs. When you are ready High 5 Software would like to discuss your business needs, our unique approach for mutual success and of course show you a demo. We would then propose Assured Start. © 2014 High 5 Software. All rights reserved.
  • Assured Start High Performing Service Business Assured Start • Assign champion • Prioritize functional groups • Identify business and technical readiness – business process maturity – custom development needs – system requirements – training needs At the conclusion of Assured Start, the customer purchases with a clear vision of the benefits awaiting them, post implementation. © 2014 High 5 Software. All rights reserved.
  • Assured Implementation High Performing Service Business Assured Implementation • Assign implementation manager • Map business processes • Establish live reporting • Migrate data to live system • Small scale customization • Expand Training At the conclusion of Assured Implementation, the customer’s live system reflects maturing business processes. Many customers add automated email and SME Mobile to better synchronize office and field operations. © 2014 High 5 Software. All rights reserved.
  • Assured Performance High Performing Service Business Assured Performance • Assign caretaker • Build knowledge base • Provide ongoing support and training • Assist through ongoing changes in technology, devices, personnel, business Customers that realize the benefits of a high performing service business continue to make process improvements. They assign a caretaker that helps to navigate changes and explore further custom development, integration to 3rd party software, and add-on products to grow as the business evolves. © 2014 High 5 Software. All rights reserved.
  • Getting Started • Request Demo • Talk to Sales @ 1.800.585.1696 • Visit Website • Connect on LinkedIn • Sign-up for Newsletter © 2014 High 5 Software. All rights reserved.