QPLA Keynote: Change & Challenge

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Library resources are for use. http://www.ﬂickr.com/photos/garrettc/1743597848

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.ﬂickr.com/photos/chrys/48074984/ Library resources are for all.

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Every resource its user. http://www.ﬂickr.com/photos/thomashawk/24089964

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Save the time of the user. http://maisonbisson.com/blog/post/12094/scriblio-feature-text-this-to-me

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 The Library is a growing organism.

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 The Hyperlinked Public Library in Times of Change & Challenge Michael Stephens, PhD CAVAL 2009 Visiting Scholar Dominican GSLIS www.tametheweb.com | www.dom.edu/gslis

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.ﬂickr.com/photos/ﬂightlessxbird365/3740808686

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Adapt to Change Approach Challenge Embrace Transparency Learn, Play, Innovate Connect with Users Encourage the Heart http://www.ﬂickr.com/photos/ﬂightlessxbird365/3740808686

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Adapt to Change http://www.ﬂickr.com/photos/ﬂightlessxbird365/3740808686

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.youtube.com/watch?v=6ILQrUrEWe8

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.businessinsider.com/chart-of-the-day-social-networking-sites-dominate-sharing-2009-7

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Approach Challenge http://www.ﬂickr.com/photos/ﬂightlessxbird365/3740808686

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.ﬂickr.com/photos/thespeak/122660947/ Public Perception

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.ﬂickr.com/photos/astro-dudes/913087028/

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Technology

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Understand Technolust http://www.ﬂickr.com/photos/chrisheuer/352270858/

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Technostress http://www.ﬂickr.com/photos/ndm007/510980765/

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Techno- divorce http://www.ﬂickr.com/photos/margaretv/2766359549

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Technoshame http://www.ﬂickr.com/photos/svenwerk/107267802

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Technophobia http://www.ﬂickr.com/photos/shikasta/30604809/

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.ﬂickr.com/photos/escapist/283209148/ Institutional Culture

Michael Casey | Michael Stephens | The Transparent Library | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Silos of knowledge?

http://www.ﬂickr.com/photos/smb_ﬂickr/2123196801 Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Embedded staff.

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.ﬂickr.com/photos/sam_and_ian/89836895/ Organizational structure?

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Embrace Transparency http://www.ﬂickr.com/photos/ﬂightlessxbird365/3740808686

Michael Casey | Michael Stephens | The Transparent Library | Creative Commons Attribution-Noncommercial-Share Alike 3.0 The Transparent Library http://www.ﬂickr.com/photos/mdumlao98/237755557/

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 The Transparent Library has no secrets. http://www.libraryjournal.com/article/CA6429283.html

Michael Casey | Michael Stephens | The Transparent Library | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Do we hear our users and staff when they ask for change and new services? http://www.libraryjournal.com/article/CA6429283.html

Michael Casey | Michael Stephens | The Transparent Library | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Open Communication

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Be willing to accept anonymity. http://www.libraryjournal.com/article/CA6529403.html http://www.ﬂickr.com/photos/mdumlao98/237755557/

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 The Transparent Library focuses on user-driven policy not driving users away. http://www.libraryjournal.com/article/CA6529403.html

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.ﬂickr.com/photos/trucolorsﬂy/2632811861/

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.ﬂickr.com/photos/sirexkat/3663560279/

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Focus on understanding those folks who might be breaking your rules by listening to their needs. Then act.You and your users will beneﬁt.

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.ﬂickr.com/photos/travelinlibrarian/3883513681

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://lib206.lib.wwu.edu/14days/ideas

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Serve all of your user groups. http://www.ﬂickr.com/photos/mdumlao98/237755557/

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Check your ego at the door. http://www.ﬂickr.com/photos/mdumlao98/237755557/

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.ﬂickr.com/photos/chavals/3656263494/ http://www.libraryjournal.com/article/CA6695149.html

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Learn, Play, Innovate http://www.ﬂickr.com/photos/ﬂightlessxbird365/3740808686

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Image: http://www.ﬂickr.com/photos/aaronschmidt/281619803

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://plcmclearning.blogspot.com/

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.ﬂickr.com/photos/theskokieten/2093430767/

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Measuring the Value and Effect of Learning 2.0 Programs in Libraries Image: http://www.ﬂickr.com/photos/aaronschmidt/281619803

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.ﬂickr.com/photos/stainedglasswaterfall/2615543276/ “I believe that this has been one of the most transformational and viral activities to happen globally to libraries in decades.” Stephen Abram

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.ﬂickr.com/photos/stainedglasswaterfall/2615543276/ “To our knowledge, no formal evaluation of Learning 2.0 has been conducted. However, the take-up rate among libraries worldwide has been impressive and stands as an endorsement of the program.” Gross, J. & Leslie, L (2008). “Twenty-three steps to learning Web 2.0 technologies in an academic library.” The Electronic Library, 26:6 p790 - 802

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.ﬂickr.com/photos/stainedglasswaterfall/2615543276/ What does it mean to say that the program “has fundamentally changed the staff's way of thinking and working in the 21st century?” Titangos, H.-L. H. and Mason, G. L. (2009). Learning library 2.0: 23 things @scpl. Library Management, 30(1/2):44-56.

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://citylibrarieslearning.wordpress.com

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.ﬂickr.com/photos/gaspi/12944421/

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 PLAY

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.ﬂickr.com/photos/alefbetac/874362753/

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Play— the capacity to experiment with one’s surroundings as a form of problem-solving. Henry Jenkins Jenkins: Confronting the Challenges of Participatory Culture: http://www.projectnml.org/node/540

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Curiosity http://www.ﬂickr.com/photos/broterham/37039048

http://www.ﬂickr.com/photos/cogdog/2558296803 University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Tame the Web | Michael Stephens | Dominican Exploration

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.ﬂickr.com/photos/megcanada/3321813983/ Innovation

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Faith is critical to all innovation. Seth Godin Tribes. p. 80

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Do we maintain the traditional distance from our users, or do we become curious with them and turn our interactions into co-discovery? John Blyberg http://www.blyberg.net/2008/01/22/lets-be-curious-with-our-users/

http://www.ﬂickr.com/photos/jennx/2513840755 Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 What small changes could we make?

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 What BIG changes could we make?

http://www.ﬂickr.com/photos/jennx/2513840755 Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

“Ask for what you want.” http://www.libraryjournal.com/article/CA6466666.html

Are we too timid sometimes? http://www.libraryjournal.com/article/CA6466666.html

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Connect with Users http://www.ﬂickr.com/photos/ﬂightlessxbird365/3740808686

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commonshttp://www.ﬂickr.com/photos/pavelm/283910901 Attribution-Noncommercial-Share Alike 3.0 Communities are human systems given form by conversations that build relatedness. Peter Block

Social fabric is created Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 one room at a time... http://www.ﬂickr.com/photos/horizon/408517397

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Connect around a cause, a community or a concept.

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.ﬂickr.com/photos/auntie/104031952/

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Tribe: a group of people connected to one another, connected to a leader, and connected to an idea. Seth Godin Tribes http://www.ﬂickr.com/photos/mollyeh11/71605460

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.ﬂickr.com/photos/mclibdotnet/2876371210/

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.arts.qld.gov.au/projects/theedge.html

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 • Our space is your space • Easy access for all and • Be amazed…and discover. http://www.arts.qld.gov.au/projects/theedge.html

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.youtube.com/watch?v=9KsFrkxjtj8&e

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.ﬂickr.com/photos/14492454@N03/3632022672

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Mindkeepers Mindspotters

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.ﬂickr.com/photos/beavis/2425374221/

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 The result?

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Your users care.

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Leverage the Social Tools http://www.ﬂickr.com/photos/gragsie/2726960906

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.briansolis.com/2008/08/introducing-conversation-prism.html

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.ﬂickr.com/photos/jblyberg/3523000166 Stories.

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 What’s happening in the back channel?

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.ﬂickr.com/photos/thomashawk/419107007

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.darienlibrary.org/catalog/

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.dublinonecityonebook.ie/

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://rosellelibrary.ning.com/

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://twitter.com/kjam/status/2409785696 http://www.walkingpaper.org/2108

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://twitter.com/wharman/status/2484480892 http://www.walkingpaper.org/2108 http://twitter.com/dcpl/status/2498758888

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.walkingpaper.org/2108 http://twitter.com/wharman/status/2499820220

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://maisonbisson.com/blog/post/12094/scriblio-feature-text-this-to-me

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.ﬂickr.com/photos/nic221/3879392868/

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Hyperlocal http://www.libraryjournal.com/article/CA6668445.html

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Encourage the Heart http://www.ﬂickr.com/photos/ﬂightlessxbird365/3740808686

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 The Library encourages the Heart http://www.ﬂickr.com/photos/tookie/183503927/

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.ﬂickr.com/photos/darienlibrary/3193978024/

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 “The chief export of our libraries is kindness.” Kate Sheehan Darien Library

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Technology is just a Tool

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 The heart of the library is people.

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.hclib.org/pub/bookspace/hpphotos.cfm

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.ﬂickr.com/photos/capemaycountylibrary/2806051062/

Tame the Web | Michael Stephens http://www.ﬂickr.com/photos/mrrl/780191578 | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Connect. Collaborate. Create. http://www.ﬂickr.com/photos/ﬂightlessxbird365/3740808686

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Care. http://www.ﬂickr.com/photos/ﬂightlessxbird365/3740808686

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 How can we go forward? http://www.ﬂickr.com/photos/scampion/2792352899/

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.ﬂickr.com/photos/old_sarge/100926333/ Break Down Barriers

Michael Casey | Michael Stephens | The Transparent Library | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.ﬂickr.com/photos/d_a_v_i_d_m_/84447778/ Focus on constant & purposeful change.

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Play ( = Learning) http://www.ﬂickr.com/photos/gaspi/12944421/

http://www.ﬂickr.com/photos/frinky/2548934532/ Prototype.

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Stories have power. http://www.ﬂickr.com/photos/pietroizzo/281276147/

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.ﬂickr.com/photos/stainedglasswaterfall/2615543276/ Try out some emerging tools...

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.ﬂickr.com/photos/28481088@N00/1932087056/ & choose what ﬁts. http://www.libraryjournal.com/article/CA6435552.html

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Know it’s okay to fail.

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Involve your users every step of the way.

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.ﬂickr.com/photos/nomextra/165320894 Value EVERY member & non-member.

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Plan to plan. http://www.ﬂickr.com/photos/garrettc/1743597848

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Be human.

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Balance is key. http://www.ﬂickr.com/photos/superfantastic/50088733

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.ﬂickr.com/photos/ansik/304526237 Measure progress.

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Don’t be afraid to change.

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.ﬂickr.com/photos/pea_green/293802058 Bring your Heart with You http://tametheweb.com/2008/04/26/meme-passion-quilt-or-what-i-want-for-new-librarians/

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Thanks!

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Michael Stephens mstephens@dom.edu mstephens7@mac.com AIM: mstephens7mac gslis.dom.edu www.tametheweb.com

QPLA Keynote: Change & Challenge

by Michael Stephens

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QPLA Keynote: Change & Challenge Presentation Transcript