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CAVAL 2009 Visiting
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http://blogs.forrester.com/groundswell/2008/10/new-2008-social.html
http://www.flickr.com/photos/25131367@N05/2955749197
Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
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http://www.flickr.com/photos/smb_flickr/2123196801
  Tame the Web | Michael Stephens | Dominican University GSLIS | Creative...
Michael Casey | Michael Stephens | The Transparent Library | Creative Commons Attribution-Noncommercial-Share Alike 3.0


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http://www.flickr.com/photos/theskokieten/2093430767/
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If you're not having
  Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncomm...
http://www.flickr.com/photos/jennx/2513840755 University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0...
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http://www.flickr.com/photos/trucolorsfly/
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“Staff initially had about 10 weeks
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Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
Did you complete the programme?




                      85%
           15%


   YES
   N=53
   NO
   N=291
             ...
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Blocked sites <1%

   http://www.flickr.com/photos/za3tooor/65911648
“I also felt resistant to registering
online to sites like Facebook or
Myspace, because of concerns for
personal security....
“Other demands on my time. I
did use parts of the course later
& am continuing with it now.”
                  Public Libr...
“...time and other priorities and
my percieved need for detailed
knowledge about this...”
                   Public Librar...
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Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
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I’m comfortable learning
 about new technologies.




                                                       54% / 33%
htt...
http://www.flickr.com/photos/robertfrancis/352039053




I’m confident I can learn
new technologies.



53% / 36%
          ...
I like to explore
    technology on my own.



        44% / 32%
http://www.flickr.com/photos/robertfrancis/352039198   Tot...
The team/committee structures at my library
have improved because of this training.


                                    ...
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Be Transparent
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Tame the Web | Michael Stephens | Dominican Universityhttp://www.flickr.com/photos/22545434@N00/470892327/
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http://www.flickr.com/photos/svenwerk/858381180
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...
CAVAL 2009 Visiting
      Scholarship

      Find out more at:

http://research.tametheweb.com
PLA Learning 2.0 Presentation
PLA Learning 2.0 Presentation
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PLA Learning 2.0 Presentation

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Presentation given at Public Library Association meeting in Portland, OR March 25, 2010.

The Impact and Benefits of Learning 2.0 Programs in Public Libraries
Thursday, March 25 10:30 AM - 11:45 AM

Room: Oregon Convention Center – Portland Ballroom, #253-254

Michael Stephens
Assistant Professor, Dominican University GSLIS

Warren Cheetham
Coordinator Digital and Electronic Library Service, City Libraries Townsville. Queensland, Australia.

Presents the results of 2009 research into an updated, best-practice application of the "23 Things" program in an Australian public library, while comparing the results of the program with other institutions. The panel offers an up-to-date analysis of the effectiveness of the program and recommendations for future development.

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PLA Learning 2.0 Presentation

  1. 1. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 The Impact and Benefits of Learning 2.0 Programs in Public Libraries Michael Stephens, PhD Dominican GSLIS | CAVAL Visiting Scholar www.tametheweb.com | www.dom.edu/gslis Warren Cheetham Townsville City Libraries Image: http://www.flickr.com/photos/aaronschmidt/281619803
  2. 2. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Society has determined what the library of the past has been, and it is society that will determine what the library of the future shall be. Jesse Hauk Shera The Foundations of Education for Librarianship, Shera, 1972. Wiley-Becker and Hayes, p 135.
  3. 3. CAVAL 2009 Visiting Scholarship
  4. 4. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Web 2.0 http://www.flickr.com/photos/josefstuefer/55109059
  5. 5. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://flickr.com/photos/stabilo-boss/93136022/
  6. 6. http://blogs.forrester.com/groundswell/2008/10/new-2008-social.html
  7. 7. http://www.flickr.com/photos/25131367@N05/2955749197
  8. 8. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://twitter.com/meganmulherin/status/4128934554
  9. 9. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  10. 10. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Current Challenges http://www.flickr.com/photos/flightlessxbird365/3740808686
  11. 11. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.flickr.com/photos/thespeak/122660947/ Public Perception
  12. 12. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  13. 13. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.flickr.com/photos/escapist/283209148/ Institutional Culture
  14. 14. http://www.flickr.com/photos/smb_flickr/2123196801 Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Embedded staff.
  15. 15. Michael Casey | Michael Stephens | The Transparent Library | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Silos of knowledge?
  16. 16. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.flickr.com/photos/sam_and_ian/89836895/ Organizational structure?
  17. 17. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Barriers & Rules
  18. 18. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Technology
  19. 19. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Technolust http://www.flickr.com/photos/chrisheuer/352270858/
  20. 20. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Technostress http://www.flickr.com/photos/ndm007/510980765/
  21. 21. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Techno- divorce http://www.flickr.com/photos/margaretv/2766359549
  22. 22. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Technoshame http://www.flickr.com/photos/svenwerk/107267802
  23. 23. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Technophobia http://www.flickr.com/photos/shikasta/30604809/
  24. 24. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Social Web http://www.flickr.com/photos/josefstuefer/55109059
  25. 25. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Open Profiles Rich User Experience Participatory Acess/API Favorites Comments Memes Radical Trust Harnessing Collective Feeds Intelligence
  26. 26. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Open Profiles Rich User Experience Participatory Comments Favorites Learning Acess/API 2.0 Memes Radical Trust Harnessing Collective Feeds Intelligence
  27. 27. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 An Audience Poll
  28. 28. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Open Profiles Rich User Experience Participatory Comments Favorites Learning Acess/API 2.0 Memes Radical Trust Harnessing Collective Feeds Intelligence
  29. 29. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Open Profiles Rich User Experience Participatory Comments Favorites 2006 Acess/API Memes Radical Trust Harnessing Collective Feeds Intelligence
  30. 30. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  31. 31. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  32. 32. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  33. 33. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  34. 34. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  35. 35. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://plcmclearning.blogspot.com/
  36. 36. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  37. 37. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  38. 38. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Image: http://www.flickr.com/photos/aaronschmidt/281619803 “...librarians need to know how to participate in the new media mix if libraries are to remain relevant.” Hanly, B. (2007) Public Library Geeks Take Web 2.0 to the Stacks. Retrieved February 12, 2009 from http://www.wired.com/culture/education/news/2007/03/learning2_0
  39. 39. http://www.flickr.com/photos/theskokieten/2093430767/ Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Program Components
  40. 40. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Free, easy and open across the Web.
  41. 41. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  42. 42. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  43. 43. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Learning 2.0 Across the Globe
  44. 44. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 “...the number is definitively over 700 and more then likely hovers somewhere just under 1000 organizations worldwide.” Blowers, H. (2009). WJ hosts 23 Things summit. LibraryBytes. Retrieved March 5, 2009 from http://www.librarybytes.com/2009/02/wj-hosts-23-things-summit.html
  45. 45. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://mrrllearning.blogspot.com/
  46. 46. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  47. 47. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  48. 48. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://community.ahml.info/bakersdozen/
  49. 49. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://maps.google.com/maps/ms?ie=UTF8&msa=0&hl=en&msid=101962518196533878534.000001122a2490d657a64
  50. 50. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  51. 51. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.yarraplentyonlinelearning.blogspot.com/
  52. 52. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Institutional Impact
  53. 53. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.flickr.com/photos/stainedglasswaterfall/2615543276/ “I believe that this has been one of the most transformational and viral activities to happen globally to libraries in decades.” Stephen Abram
  54. 54. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.flickr.com/photos/stainedglasswaterfall/2615543276/ “To our knowledge, no formal evaluation of Learning 2.0 has been conducted. However, the take-up rate among libraries worldwide has been impressive and stands as an endorsement of the program.” Gross, J. & Leslie, L (2008). “Twenty-three steps to learning Web 2.0 technologies in an academic library.” The Electronic Library, 26:6 p790 - 802
  55. 55. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://maisonbisson.com/blog/post/12094/scriblio-feature-text-this-to-me “We learned our staff are willing and able to understand the new technologies that our patrons are using.” Hastings, R. (2007). “Journey to Library 2.0.” Library Journal. Retrieved February 15, 2009 from http://www.libraryjournal.com/article/CA6431957.html
  56. 56. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Blowers’ Ten Tips 1. Encourage networking and the learning will follow. 2. Allow participants to blog anonymously. 3. Use 1.0 methods to communicate. 4. Encourage group discovery. 5. Design the program for late bloomers. Blowers, H. (2008b). “Ten tips about 23 things.” School Library Journal. Retrieved February 14, 2009 from http://www.schoollibraryjournal.com/article/CA6600689.html
  57. 57. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Blowers’ Ten Tips 6. Focus on discovery, not skill building. 7. Reward staff for learning. 8. Online means hands-on, not hands-off. 9. Enable transparency and practice radical trust. 10. Continually encourage staff to play. Blowers, H. (2008b). “Ten tips about 23 things.” School Library Journal. Retrieved February 14, 2009 from http://www.schoollibraryjournal.com/article/CA6600689.html
  58. 58. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Transparency http://www.flickr.com/photos/mdumlao98/237755557/
  59. 59. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.wired.com/wired/archive/15.04/
  60. 60. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://vbpltalks.blogspot.com/
  61. 61. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://twitter.com/davehargett/status/8158168750
  62. 62. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 A Road Map to Transparency http://www.flickr.com/photos/scampion/2792352899/ http://www.libraryjournal.com/article/CA6510682.html
  63. 63. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Say “Yes” http://www.libraryjournal.com/article/CA6510682.html
  64. 64. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Immersive Learning & Play
  65. 65. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 PLAY
  66. 66. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  67. 67. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Play— the capacity to experiment with one’s surroundings as a form of problem-solving. Jenkins Jenkins: Confronting the Challenges of Participatory Culture: http://www.projectnml.org/node/540
  68. 68. If you're not having Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 fun something is off. http://www.ideachampions.com/weblogs/archives/2009/12/50_ways_to_fost_1.shtml# http://www.flickr.com/photos/alefbetac/874362753/
  69. 69. http://www.flickr.com/photos/jennx/2513840755 University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Tame the Web | Michael Stephens | Dominican Make new mistakes. http://www.ideachampions.com/weblogs/archives/2009/12/50_ways_to_fost_1.shtml#
  70. 70. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 How will you reward failure and recovery? http://www.i2i-align.com/2009/12/a-culture-of-failure.html
  71. 71. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Curiosity. http://www.flickr.com/photos/broterham/37039048
  72. 72. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  73. 73. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Research Questions
  74. 74. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.flickr.com/photos/stainedglasswaterfall/2615543276/ What does it mean to say that the program “has fundamentally changed the staff's way of thinking and working in the 21st century?” Titangos, H.-L. H. and Mason, G. L. (2009). Learning library 2.0: 23 things @scpl. Library Management, 30(1/2):44-56.
  75. 75. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 What factors create the most useful and successful L2.0 programme?
  76. 76. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Methodology
  77. 77. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Methodology International literature review of studies and articles about L2.0 Web survey of programme administrators in Australia. National survey of L2.0 participants concerning experience and impact of L2.0. Case study location: pre and post L2.0 surveys & site visit focus groups - Townsville City Libraries.
  78. 78. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  79. 79. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  80. 80. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  81. 81. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Admin Survey Insights
  82. 82. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 41 Respondents 60% Public & State Libraries 40% University Libraries
  83. 83. http://www.flickr.com/photos/trucolorsfly/ Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Encouraged staff to work together: 94%
  84. 84. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Staff given work time for programme: 97%
  85. 85. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.flickr.com/photos/lscan/451636460 Offered incentives: 65%
  86. 86. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.flickr.com/photos/kruggg6/99414638 Open-ended completion : 55%
  87. 87. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 “We allowed 12 weeks for staff to complete - after the 12 weeks we offered staff to keep going at their own pace.”
  88. 88. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Recognized impact: 81% http://www.flickr.com/photos/gaspi/12944421/
  89. 89. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Staff are more comfortable and knowledgeable about the tools: 35% http://www.flickr.com/photos/28481088@N00/1932087056/
  90. 90. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 The library is now using web 2.0 tools to varying degrees: 30% http://www.flickr.com/photos/28481088@N00/1932087056/
  91. 91. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 It’s too soon to tell / No perceived impact / Need a more practical application of the tools to actually see impact: 30% http://www.flickr.com/photos/28481088@N00/1932087056/
  92. 92. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Preliminary Implications of the Admin Survey
  93. 93. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Management and administration must actively support the program -
  94. 94. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 - and participate in the learning.
  95. 95. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 IT must be involved / No blocks to access.
  96. 96. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Emerging tech planning and evaluation methods offer a roadmap.
  97. 97. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 “Upper management began, but never got much past week four.” Programme Admin
  98. 98. “Staff initially had about 10 weeks Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 to complete the program of 9 tasks. This was extended by a month when the IT dept cut off access to the Learning 2.0 program blog about 6 weeks in to the program.” Programme Admin
  99. 99. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 National Survey Insights
  100. 100. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 National Survey Details 384 Respondents 86% Female & 14% Male 29% 45-54 age range 28% 35-44 age range 25% Academic Libraries 22% Public Libraries
  101. 101. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  102. 102. Did you complete the programme? 85% 15% YES N=53 NO N=291 Total N=344
  103. 103. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 If you didn’t complete the program, why not?
  104. 104. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 No Time/Too busy 74% http://www.flickr.com/photos/tonivc/2283676770/
  105. 105. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Too hard / didn’t like it /not comfortable: 25% http://www.flickr.com/photos/caribb/118140540
  106. 106. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Already knew about the tools <1% http://www.flickr.com/photos/28481088@N00/1932087056/
  107. 107. Blocked sites <1% http://www.flickr.com/photos/za3tooor/65911648
  108. 108. “I also felt resistant to registering online to sites like Facebook or Myspace, because of concerns for personal security....” Academic Librarian
  109. 109. “Other demands on my time. I did use parts of the course later & am continuing with it now.” Public Librarian
  110. 110. “...time and other priorities and my percieved need for detailed knowledge about this...” Public Librarian
  111. 111. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Lasting Impact of Learning 2.0
  112. 112. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  113. 113. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Better/Increased awareness of 2.0 Tools/ inclusive feeling for staff: 30% Image: http://www.flickr.com/photos/aaronschmidt/281619803
  114. 114. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Increased use of tools in Library: 21% Image: http://www.flickr.com/photos/aaronschmidt/281619803
  115. 115. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 No impact: 20% Image: http://www.flickr.com/photos/aaronschmidt/281619803
  116. 116. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 New ways of working/ service: 18% Image: http://www.flickr.com/photos/aaronschmidt/281619803
  117. 117. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Confidence/Helping Library Users 16% Image: http://www.flickr.com/photos/aaronschmidt/281619803
  118. 118. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 As a result of my participation in Learning 2.0…
  119. 119. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Created at wordle.com
  120. 120. I’m comfortable learning about new technologies. 54% / 33% http://www.flickr.com/photos/robertfrancis/352039124/ Total N=320
  121. 121. http://www.flickr.com/photos/robertfrancis/352039053 I’m confident I can learn new technologies. 53% / 36% Total N=318
  122. 122. I like to explore technology on my own. 44% / 32% http://www.flickr.com/photos/robertfrancis/352039198 Total N=318
  123. 123. The team/committee structures at my library have improved because of this training. 25% 4% 10% 40% Strongly Disagree (N=12) 21% Disagree (N=78) Sometimes Agree/Disagree (N=127) Agree (N=67) Strongly Agree (N=30) Total N=314
  124. 124. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Case Study Site
  125. 125. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  126. 126. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  127. 127. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  128. 128. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Programme promoted a more personal awareness of tools for professional development.
  129. 129. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Staff more comfortable talking about or using tools in meetings and on service desk.
  130. 130. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Insights into what was working well and what was not.
  131. 131. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 “Probably if it was structured, if the teaching was more structured than what it was, more formal.” Non-Participant, Townsville
  132. 132. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 “It's not just hostility to this, it’s hostility to change in general.” Townsville Staff
  133. 133. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 “I never read a library blog until this I have to say and now I’m reading library blogs all the time, that must be a change.” Townsville Staff
  134. 134. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 “I feel more comfortable answering questions and talking about new technologies.” Townsville Staff
  135. 135. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Implications
  136. 136. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Success = (Support + Time) Perceived Usefullness
  137. 137. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Support = Admin + Co-workers + Programme Leaders + IT
  138. 138. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 It’s a personal change, not an organizational one.
  139. 139. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 “Personally, yes for me it was. The best ever thing, that RSS Feed.” Townsville Staff
  140. 140. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Going Forward.... Some Suggestions
  141. 141. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.flickr.com/photos/7185311@N03/1084349065/ Never too late.
  142. 142. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Map your Strategy http://www.flickr.com/photos/dunechaser/1721982928
  143. 143. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.flickr.com/photos/gragsie/2726960906 Promote core values.
  144. 144. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.flickr.com/photos/murdocke/4179429347 Trust
  145. 145. Be Transparent Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.flickr.com/photos/93896575@N00/698692268
  146. 146. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.flickr.com/photos/stephenpoff/3091258409 Self-directed Exploration
  147. 147. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.flickr.com/photos/stephenpoff/3091258409 Self-directed Work
  148. 148. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Break down barriers. http://www.flickr.com/photos/smb_flickr/2319127301/
  149. 149. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Have Fun http://www.flickr.com/photos/danorbit/1814156778
  150. 150. Tame the Web | Michael Stephens | Dominican Universityhttp://www.flickr.com/photos/22545434@N00/470892327/ GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Look for Connections
  151. 151. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Use Champions http://www.flickr.com/photos/tookie/183503927/
  152. 152. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.flickr.com/photos/81787495@N00/59415205/ Be Human
  153. 153. http://www.flickr.com/photos/svenwerk/858381180 Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Conversation
  154. 154. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Know it’s okay to fail.
  155. 155. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.flickr.com/photos/fahdad/1939397872/ Add new technologies.
  156. 156. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.flickr.com/photos/yahya/132963781/ Develop your Personal Learning Network
  157. 157. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Keep it going.... http://www.flickr.com/photos/nattu/3343229485
  158. 158. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Tweet Tweet
  159. 159. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 What are you doing?
  160. 160. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 What are you LEARNING?
  161. 161. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Let the heart drive change. http://www.flickr.com/photos/darwinbell/470473931/
  162. 162. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  163. 163. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  164. 164. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Thank you!
  165. 165. CAVAL 2009 Visiting Scholarship Find out more at: http://research.tametheweb.com
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