Monthly Performance Report January 2012

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masFlight is the leading analytics platform for aviation, combining global flight information with weather, airport, fleet and economic data. masFlight combines powerful cloud databases, an …

masFlight is the leading analytics platform for aviation, combining global flight information with weather, airport, fleet and economic data. masFlight combines powerful cloud databases, an easy-to-use web application, and hosted business intelligence solutions to give airlines, airports and travel industry companies unprecedented visibility into flight and ground operations, market opportunities, and cost efficiencies. For more information on masFlight, please visit www.masflight.com.

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  • 1. Monthly Performance Report U.S. Airlines Flights during January 2012 Release Date: February 17, 2012 © 2012 Marks Systems Inc. All rights reserved.  4833 Rugby Avenue, Suite 301  Bethesda, Maryland 20814  (888) 809-2750
  • 2. masFlight SolutionsDaily Email ReportWe offer masFlight Daily, a free daily email report forairlines, airports, and aviation-focused professionals.We summarize weather and operational performance bycarrier, by fleet type, and by hub operation.Sign up for free daily reports at:masflightdaily.commasFlight Web ApplicationOperational data is critical to solid planning. masFlightcentralizes information in an easy-to-use, subscription-basedapp for airlines, airports, and industry vendors. Combiningrevenue, schedule, operations and weather data, our platformrevolutionizes schedule planning, operations analysis, airservice development, airport operations and new opportunities.For a free trial, contact solutions@masflight.com 2
  • 3. Contents Monthly Performance Report U.S. Carriers, January 2012Section Contents SlideIntroduction Methodology 4Glossary of Terms Explanation of aviation terms used 5Key Metrics January 2012 By Carrier, Rankings 6Airport Summaries Top 5 Departures, Arrivals; Delay Programs 10Airport Deep-Dive of the Month Analysis for Denver International (DEN) 13Market Profile of the Month Northeast to Florida market review 15Individual Carrier Metrics Summary & detail for individual carriers 18 To receive this report by email each month, please visit masflight.com 3
  • 4. Introduction Monthly Performance Report: January 2012 The masFlight Monthly Performance Report summarizes United States airline performance.Differences from DOT ASQP (“On-Time”) Reports. We collect flight information for most scheduledcarriers, including both “mainline” hub-and-spoke airlines and their regional affiliates. DOT’s on-timedata reports differ from ours because:(1) Some carriers are excluded from DOT reports. Only airline certificates with 1% or greater share of scheduled-service domestic passenger revenue report on-time data to DOT. Many low fare and regional carriers are therefore excluded. Our report captures most of these carriers.(2) Our report includes international flights by U.S. carriers. DOT includes only domestic flight operations in its report, since carriers do not report international flights.(3) DOT reports on-time performance by operating carrier, not by marketing carrier. For example, both United and Delta market regional flights that are operated by SkyWest. We report performance by operating carrier (e.g. SkyWest as a discrete entity) and by marketing carrier.(4) DOT reports focus on on-time arrivals only. We focus on three operational statistics. “D15” performance is the percent of flights that depart the gate within 15 minutes of schedule. “A14” performance is the percent that arrive at the destination gate within 14 minutes of schedule. “CF” (or Completion Factor) is the percent of flights scheduled that arrive at their destination, net of cancellations and non-completed diversions. 4
  • 5. Definitions Terms Used Italicized terms are the key definitions usedTerm DefinitionCF% (Completion Factor) The percent of flights scheduled that arrive at their destinationD0% Flights that depart from their origin by the scheduled departure timeD15% (On-Time Departures) Flights that depart from their origin within 15 minutes of the scheduled timeA0% Flights that arrive at their destination on or before scheduled arrival timeA14% (On-Time Arrivals) Flights that arrive at their destination within 14 minutes of scheduleGate Turn Time The “on-gate” time between gate arrival and gate departure for a given aircraftScheduled Gate Turn Turn time defined by scheduled arrival to scheduled departure timeActual Gate Turn Turn time defined by actual arrival to actual departure timeTaxi-Out Time Time from gate departure to runway takeoffTaxi-In Time Time from runway landing to gate arrivalGround Delay Program FAA delays for flights at departure airport for flights into a specific facility 5
  • 6. Key Metrics U.S. Airline System Performance Metrics January 2012 Departures Arrivals U.S. Airline Tracked Category Flights Completed On Schedule On-time On Schedule On-time CF% D0% D15% A0% A14% All U.S. Airlines 693,588 98.4% 68.8% 86.0% 67.4% 83.9% Mainline Airlines 231,622 98.9% 68.3% 87.2% 66.9% 84.6% Low Fare Airlines 148,381 99.2% 63.6% 86.4% 71.0% 86.6% Regionals 313,585 97.5% 71.7% 84.9% 66.1% 82.1%All U.S. Airlines include all U.S. carriers tracked by masFlightMainline Airlines include American, Alaska, Continental, Delta, Hawaiian, United, and US AirwaysLow Fare Airlines include JetBlue, AirTran, Frontier, Spirit and SouthwestRegionals include Pinnacle, Colgan, Trans States, CommutAir, Compass, ASA, GoJet, PSA, American Eagle, Comair, SkyWest, Executive,Piedmont, Horizon, Chautauqua, Shuttle America, ExpressJet, Mesaba, Mesa, Republic and Air Wisconsin. 6
  • 7. Key Metrics U.S. Carrier Summaries January 2012 All Flights Mainline Only Regional CarriersAirline Tracked CF% D15% A14% Tracked CF% D15% A14% Tracked CF% D15% A14%American 105,325 97.8 86.8 84.1 56,354 98.6 86.3 84.1 48,971 96.9 87.5 84.2Alaska 23,693 96.0 86.6 84.0 12,661 96.9 86.0 81.9 11,032 95.0 87.2 86.4Continental (a) 66,199 98.0 81.9 79.8 39,744 97.1 80.5 78.1 54,339 98.9 84.0 81.8United 90,716 97.5 83.1 80.8 62,782 97.0 82.6 80.5Delta 151,937 99.0 88.4 86.0 63,783 99.4 89.2 86.6 88,154 98.6 87.8 85.5Frontier 10,901 99.2 82.2 78.3 6,781 99.6 80.9 78.2 4,120 98.6 84.4 78.4US Airways 96,281 98.2 85.5 81.7 38,323 99.2 88.8 85.3 57,958 97.5 83.3 79.3AirTran 19,855 99.4 93.6 88.4 19,853 99.4 93.6 88.4JetBlue 20,714 99.7 83.5 81.4 20,714 99.7 83.5 81.4Hawaiian 6,163 100.0 94.7 92.7 6,162 100.0 94.7 92.7Southwest 90,974 99.0 86.2 88.6 90,974 99.0 86.2 88.6Spirit 5,901 99.9 81.3 79.0 5,792 99.9 81.3 79.0Virgin America 4,267 99.1 84.4 85.1 4,267 99.1 84.4 85.1(a) Mainline flights marketed by Continental and United are operated by UnitedIncludes flights to, from and within North America onlyCF% = Completed Flights (not cancelled or diverted)D15% = On-time Flight DeparturesA14% = On-time Flight Arrivals 7
  • 8. Key Metrics Top Ten Airlines by Marketing Carrier January 2012Rank Airline On-Time Arrival Percentage 1 Hawaiian Airlines 92.7% 2 Southwest Airlines 88.6% 3 AirTran Airways 88.4% 4 Delta Airlines 86.0% 5 Virgin America 85.1% 6 American Airlines 84.1% 7 Alaska Airlines 84.0% 8 US Airways 81.7% 9 JetBlue Airways 81.4% 10 United Airlines 80.8% Arrivals at gate within 14 minutes of schedule (A14%) Includes all flights marketed by the carrier: domestic, regional affiliate flying, and international operations. Excludes codeshare flights operated by other airlines. 8
  • 9. Key Metrics Top Ten Airlines by Operating Carrier January 2012 Rank Airline On-Time Arrival Percentage 1 Hawaiian Airlines 92.7% 2 Mesaba Airlines 90.0% 3 Southwest Airlines 88.6% 4 AirTran Airways 88.4% 5 Compass Airlines 88.2% 6 Horizon Air 87.3% 7 Delta Airlines 86.6% 8 Comair 85.7% 9(tie) Executive Airlines 85.5% 9(tie) Pinnacle Airlines 85.5% 10 US Airways 85.3% Arrivals at gate within 14 minutes of schedule (A14%)Includes all flights operated by each carrier, including domestic and international operations to/from North America. Regional affiliate flying for different airlines is grouped under the regional airline. 9
  • 10. Best & Worst Airports: Departures Best Performing Major Airports by Departure Performance January 2012 (All Flights) Airport Flights From: CF% D0% D15% TPA Tampa Int’l 99.6% 72.0% 89.8% SLC Salt Lake City 99.4% 72.5% 89.7% MSP Minneapolis/St. Paul 99.0% 75.7% 88.5% MCO Orlando Int’l 99.6% 69.3% 88.2% CLT Charlotte Douglas Int’l 99.1% 70.9% 87.9% Worst Performing Major Airports by Departure Performance January 2012 (All Flights) Airport Flights From: CF% D0% D15% EWR Newark Liberty 97.4% 58.5% 78.3% SFO San Francisco Int‘l 97.4% 61.7% 80.1% PHX Phoenix Sky Harbor 99.5% 56.9% 80.8% ORD Chicago O’Hare 96.8% 63.5% 81.8% PHL Philadelphia Int’l 97.5% 65.6% 82.0%For definitions, see notes at beginning of presentation. 10
  • 11. Best & Worst Airports: Arrivals Best Performing Major Airports by Arrival Performance January 2012 (All Flights) Airport Flights To: A0% A14% SLC Salt Lake City 74.2% 89.2% MDW Chicago Midway 76.5% 88.5% BWI Baltimore/Washington Int’l 72.1% 87.8% TPA Tampa Int’l 71.6% 87.4% LAS Las Vegas McCarran 71.2% 87.2% Worst Performing Major Airports by Arrival Performance January 2012 (All Flights) Airport Flights To: A0% A14% EWR Newark Liberty 56.6% 72.5% SFO San Francisco Int’l 61.3% 75.1% PHX Phoenix Sky Harbor 56.5% 76.8% PHL Philadelphia Int’l 61.3% 77.7% LGA New York LaGuardia 64.5% 79.7%For definitions, see notes at beginning of presentation. 11
  • 12. Ground Delay Programs Into Airports Days With Ground Delay Programs January 2012 by Day of Month 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 TOTAL Su Mo Tu We Th Fr Sa Su Mo Tu We Th Fr Sa Su Mo Tu We Th Fr Sa Su Mo Tu We Th Fr Sa Su Mo Tu DAYSEWR 1 1 1 1 1 1 1 7PHL 1 1 1 1 1 1 1 7ATL 1 1 1 1 1 5LGA 1 1 1 1 1 5DTW 1 1 1 1 4SFO 1 1 1 1 4BOS 1 1 1 3DFW 1 1 1 3ORD 1 1 1 3PHX 1 1 1 3TEB 1 1 1 3ASE 1 1 2DCA 1 1 2DEN 1 1 2HOU 1 1 2IAH 1 1 2JFK 1 1 2MDW 1 1 2MSP 1 1 2SEA 1 1 2SAT 1 1BWI 1 1CLT 1 1EGE 1 1HPN 1 1LAS 1 1LAX 1 1 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 12
  • 13. Airport of the Month: DEN Airport Deep-Dive of the Month: Denver International (DEN) January 2012 DEN Departures DEN Arrivals By Category CF% D0% D15% A0% A14% All Carriers Serving DEN 99.3% 59.1% 84.0% 68.1% 85.7% Mainline Airlines 99.2% 65.0% 87.1% 68.7% 85.7% Low Fare Airlines 99.6% 47.1% 80.6% 67.3% 86.5% Regional Airlines 99.1% 66.5% 85.2% 68.2% 84.8% DEN Departures DEN Arrivals By Marketing Carrier CF% D0% D15% A0% A14% United 99.1% 66.1% 85.8% 71.2% 86.1% Southwest 99.6% 47.5% 81.8% 76.0% 90.3% Frontier 99.5% 46.7% 79.0% 54.4% 80.8% Delta 99.5% 74.0% 89.4% 69.9% 87.1% American 98.4% 72.1% 88.3% 52.7% 78.8% Continental 99.5% 50.5% 85.8% 59.9% 83.4% US Airways 99.5% 79.1% 88.6% 71.4% 88.6% AirTran 99.1% 89.7% 95.7% 74.1% 89.7% Alaska 96.7% 83.1% 89.9% 69.7% 85.4% Air Canada 100.0% 48.3% 73.6% 36.8% 62.1% JetBlue 98.8% 75.3% 87.1% 59.3% 74.4%Marketing Carrier includes mainline and regional flights, excludes code shares 13
  • 14. Airport of the Month: DEN Denver Gate Turn TimesMETHODOLOGY FOR GATE TURNS Marketing Scheduled Actual Concourse Airline Gate Turn Gate Turn• Identify valid gate turns by tracking Concourse A All Carriers 58.0 62.8 inbound and outbound aircraft and gate assignments by flight number Concourse B All Carriers 59.4 68.2 Concourse C All Carriers 37.1 49.5• Exclude remain overnight (RON) and gates with two or more concurrent Denver Int’l 53.2 min 62.1 min flight operations (e.g. non-jetway) Marketing Concourse Scheduled Actual Airline Utilized Turn Time Turn TimeEXAMPLE OF GATE TURN TIMES AS A 53.3 54.9Actual Sched. Sched. Actual B6 A 54.2 55.2Arrival Arrival Departure Departure CO B 81.2 87.7 Time Time Time Time DL C 44.7 51.9 F9 A 58.7 64.2 FL C 42.3 42.0 UA B 58.5 67.4 9:50a 10:00a 10:45a 11:00a US B 51.8 60.0 SCHEDULED GATE TURN (45 min) WN C 35.8 49.3 ZK A 103.0 103.0 ACTUAL GATE TURN (70 min) 14
  • 15. Market Profile: Northeast to Florida Market Profile of the Month – Northeast to Florida Key Northeast to Florida Market Performance – Southbound January 2012 Route CF% D0% D15% A0% A14% NYC-Florida 99.6% 63.7% 83.4% 68.5% 82.0%Boston-Florida 100.0% 68.3% 88.4% 68.1% 85.5% DC-Florida 99.4% 71.3% 89.2% 71.7% 87.7% Key Florida to Northeast Market Performance – Northbound January 2012 Route CF% D0% D15% A0% A14% Florida-NYC 99.5% 61.3% 81.0% 63.4% 80.5%Florida-Boston 99.9% 64.2% 83.8% 64.0% 82.8% Florida-DC 99.3% 70.6% 87.2% 66.6% 85.9% 15
  • 16. Market Profile: Northeast to Florida Market Profile of the Month – Northeast to Florida (cont’d) A14% Performance from Washington DC and Boston to Florida January 2012 WN US UA NK FL DL B6 AA WN NK FL DL B6 AA 90.6% 81.9% 96.1% 84.8% 61.3% 87.1% 88.4%DC-Florida BOS-Florida 89.8% 88.7% 77.8% 82.2% 88.8% 92.3% 92.0% 89.1% 85.7% 92.9% 85.7% 80.6% 81.7% 85.1%Florida-DC Florida-BOS 92.2% 82.0% 82.1% 84.1% 75.8% 71.3% 79.5% 0.0% 20.0% 40.0% 60.0% 80.0% 100.0% 0.0% 20.0% 40.0% 60.0% 80.0% 100.0% On-Time Arrivals (A14%) On-Time Arrivals (A14%) 16
  • 17. Market Profile: Northeast to Florida Market Profile of the Month – Northeast to Florida(cont’d) A14% Performance from NYC to Florida January 2012 WN NK FL DL CO B6 AA 89.5% 73.4% 90.7%NYC-Florida 85.0% 85.5% 77.3% 84.3% 90.2% 62.1% 88.6%Florida-NYC 84.1% 80.4% 79.7% 76.8% 0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 100.0% On-Time Arrivals (A14%) 17
  • 18. Individual Carrier Metrics AirTran Airways Operations Performance January 2012: 99.4% completed, 93.6% on-time departures, 88.4% on-time arrivals Hub Performance Key Market PerformanceAirport CF% D0% D15% A0% A14% Taxi-Out Route CF% D0% D15% A0% A14% ATL 99.4 85.2 93.5 74.0 88.9 20.5 min ATL-LGA 97.5 77.9 85.7 64.3 80.9MCO 99.7 88.2 94.5 72.1 89.8 14.4 min LGA-ATL 96.8 79.3 88.5 67.8 80.0 BWI 99.7 88.6 95.4 73.5 90 16.3 min ATL-MCO 100.0 87.8 94.8 80.7 93.0MKE 99.5 84.1 90.9 69.5 86.7 19.2 min MCO-ATL 99.6 88.6 95.2 69.0 88.6 TPA-ATL 99.6 88.0 95.4 74.3 90.9 ATL-TPA 99.6 84.2 94.6 75.8 94.2 Performance by Aircraft Type FLL-ATL 99.6 85.8 95.8 68.6 90.4 Family CF% D0% D15% A0% A14% ATL-FLL 99.6 82.4 92.9 66.4 89.1Boeing 717 99.3 87.0 93.8 72.4 88.7 BWI-ATL 99.5 91.1 94.6 78.8 90.1Boeing 737 99.6 84.3 93.3 69.3 87.7 ATL-BWI 100.0 86.7 94.9 75.0 90.8 18
  • 19. On-Time Arrivals (A14) Performance 100.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 1/1/12 1/2/12 1/3/12 1/4/12 1/5/12 1/6/12 1/7/12 1/8/12 1/9/12 1/10/12 1/11/12 1/12/12 1/13/12 NWS Radar 1/21/2012 1708Z A14% 1/14/12 1/15/12 1/16/1219 Severe weather at ATL 1/21/2012 1/17/12 1/18/12 1/19/12 All Marketed Flights CF% 1/20/12 1/21/12 1/22/12 1/23/12 1/24/12 1/25/12 1/26/12 AirTran Airways A14% and CF% by Day 1/27/12 1/28/12 1/29/12 1/30/12 1/31/12 90.0% 92.0% 94.0% 96.0% 98.0% 100.0% Individual Carrier Metrics Completion Factor %
  • 20. Individual Carrier Metrics American Airlines Operations Performance January 2012: 97.8% completed, 86.8% on-time departures, 84.1% on-time arrivals Hub Performance Mainline & ExpressAirport CF% D0% D15% A0% A14% Taxi-Out Operator CF% D0% D15% A0% A14% DFW 98.0 64.0 84.2 72.3 87.7 15.3 min American 98.6 67.7 86.3 65.3 84.1 ORD 96.5 64.9 83.5 74.4 85.3 19.2 min MIA 99.4 58.7 81.8 71.2 87.1 17.3 min American Eagle 97.1 75.4 87.6 69.0 84.4 LAX 99.1 78.5 91.4 74.0 88.1 17.2 min Executive 96.3 78.6 87.4 66.1 85.5 LGA 96.4 84.2 91.1 72.8 84.3 23.7 min JFK 98.2 68.9 84.8 69.6 83.8 25.1 min Chautauqua 95.5 76.5 86.7 59.1 78.1 Performance by Aircraft Type Key Market Performance Family CF% D0% D15% A0% A14% Route CF% D0% D15% A0% A14% LAX-DFW 99.0 73.8 90.5 67.2 88.5 Boeing 737 98.6 69.4 88.5 67.6 86.4 DFW-LAX 98.2 51.1 83.1 68.0 85.1 Boeing 757 99.0 60.6 81.2 59.9 79.8 ORD-DFW 97.7 55.9 86.4 75.9 88.5 Boeing 767 98.7 61.0 81.3 60.7 75.9 DFW-ORD 96.5 64.4 85.3 75.8 87.7 Boeing 777 99.5 51.0 80.6 53.8 73.3 DFW-AUS 98.0 64.9 83.7 55.8 81.9 MD-80 Series 98.3 71.6 87.9 67.5 86.3 AUS-DFW 97.8 79.9 90.6 78.3 90.9 DFW-LGA 95.2 60.8 83.1 66.7 83.8 ATR-72 Prop 96.3 78.6 87.4 66.1 85.5 LGA-DFW 95.2 80.7 92.8 79.0 90.1 CRJ-700 96.7 72.3 84.4 68.9 82.1 ORD-LGA 96.8 61.3 82.8 70.9 83.1ERJ-135/140/145 97.0 76.1 88.1 68.2 84.4 LGA-ORD 96.5 85.6 91.0 80.7 90.5 20
  • 21. On-Time Arrivals (A14) Performance 50.0% 60.0% 70.0% 80.0% 90.0% 100.0% 1/1/12 1/2/12 1/3/12 1/4/12 1/5/12 1/6/12 1/7/12 1/8/12 ORD 1/12/2012 17Z 1/9/12 1/10/12 1/11/12 1/12/12 1/13/12 1/14/12 A14% 1/15/1221 1/16/12 1/17/12 1/18/12 1/19/12 All Marketed Flights 1/20/12 CF% 1/21/12 1/22/12 1/23/12 1/24/12 1/25/12 1/26/12 1/27/12 American Airlines A14% and CF% by Day ORD 1/20/2012 23Z 1/28/12 1/29/12 1/30/12 1/31/12 90.0% 92.0% 94.0% 96.0% 98.0% 100.0% Completion Factor % Individual Carrier Metrics
  • 22. Individual Carrier Metrics Alaska Airlines Operations Performance January 2012: 96.0% completed, 86.6% on-time departures, 84.0% on-time arrivals Hub Performance Mainline & ExpressAirport CF% D0% D15% A0% A14% Taxi-Out Operator CF% D0% D15% A0% A14% Alaska 96.9 71.0 86.0 64.5 81.9 SEA 95.6 66.8 87.1 69.4 85.1 15.1 min Horizon 95.8 65.7 88.1 69.1 87.3 PDX 98.9 66.5 87.2 69.1 87.2 10.7 min SkyWest 98.3 75.0 87.1 71.0 86.7 ANC 92.8 67.7 83.3 55.8 73.9 16.4 min PenAir 66.5 33.6 55.5 36.1 49.8 Performance by Aircraft Type Key Market Performance Route CF% D0% D15% A0% A14% Family CF% D0% D15% A0% A14% PDX-SEA 96.8 69.0 88.7 72.4 89.6Boeing 737 97.1 71.4 86.4 65.0 82.4 SEA-PDX 95.4 64.4 88.7 66.7 87.6 SEA-GEG 93.8 70.4 90.3 75.4 89.1B737 Combi 94.7 66.9 81.4 58.4 76.6 GEG-SEA 93.3 76.0 90.3 71.9 88.6 ANC-SEA 96.7 68.7 86.8 63.1 82.0 CRJ-700 98.3 75.0 87.1 71.0 86.7 SEA-ANC 96.7 58.4 84.4 52.7 75.6 SEA-LAX 96.4 66.5 85.9 58.0 82.9 Q400 95.8 65.7 88.1 69.1 87.3 LAX-SEA 96.4 69.7 91.0 71.5 89.1 ANC-FAI 98.7 72.2 84.6 56.8 81.2 Saab 340 66.5 33.6 55.5 36.1 49.8 BOI-SEA 95.6 78.6 90.7 75.8 89.3 22
  • 23. On-Time Arrivals (A14) Performance 100.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 1/1/12 1/2/12 1/3/12 1/4/12 1/5/12 1/6/12 1/7/12 1/8/12 1/9/12 1/10/12 1/11/12 1/12/12 1/13/12 1/14/12 SEA 1/19/2012 23Z A14% 1/15/12 1/16/1223 1/17/12 1/18/12 1/19/12 CF% 1/20/12 All Marketed Flights 1/21/12 1/22/12 1/23/12 1/24/12 1/25/12 1/26/12 Alaska Airlines A14% and CF% by Day 1/27/12 1/28/12 1/29/12 1/30/12 1/31/12 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 100.0% Completion Factor % Individual Carrier Metrics
  • 24. Individual Carrier Metrics Continental Airlines Operations Performance January 2012: 98.0% completed, 81.9% on-time departures, 79.8% on-time arrivals Hub Performance Mainline & Express Operator CF% D0% D15% A0% A14%Airport CF% D0% D15% A0% A14% Taxi-Out Continental 99.4 51.5 83.9 62.6 82.3 ExpressJet 98.0 65.2 81.1 61.4 78.8 IAH 98.9 53.3 82.0 67.5 84.6 18.4 min Colgan 97.2 69.1 80.6 63.7 79.3 CommutAir 90.2 59.6 68.2 52.4 65.4 EWR 97.5 55.4 77.3 57.0 73.5 19.9 min SkyWest 98.7 65.3 85.6 61.6 82.2 Chautauqua 97.2 79.9 88.1 71.9 86.6 Shuttle America 96.7 69.3 81.3 54.7 74.1 CLE 96.0 70.7 84.6 68.0 83.7 15.5 min Trans States 98.8 62.6 84.7 66.9 83.1 Performance by Aircraft Type Key Market Performance Family CF% D0% D15% A0% A14% Route CF% D0% D15% A0% A14% Boeing 737 99.4 52.9 84.8 63.4 83.1 EWR-IAH 99.4 52.4 85.9 75.0 87.4 Boeing 757 99.7 47.9 81.0 61.0 80.9 LAX-IAH 99.4 42.7 85.4 50.8 81.4 IAH-LAX 99.7 32.0 81.1 70.2 91.6 Boeing 767 99.5 46.9 80.6 58.4 76.2 IAH-EWR 99.4 38.7 80.3 49.0 76.5 Boeing 777 98.7 37.0 76.8 53.8 75.6 BOS-EWR 98.7 63.5 82.2 65.1 79.9 CRJ Series 98.7 65.3 85.6 61.6 82.2 ORD-IAH 98.4 46.2 86.1 70.0 86.5 Q400 93.5 63.1 74.0 58.5 72.3 IAH-AUS 99.7 52.6 82.9 56.6 83.9 EMB-170 96.7 69.3 81.3 54.7 74.1 AUS-IAH 99.7 72.3 88.8 71.3 86.1 ERJ-145 98.0 66.0 81.6 62.1 79.3 MSY-IAH 98.9 69.8 91.4 77.7 91.0 Saab 340 97.5 72.8 82.0 62.7 79.6 IAH-MSY 99.3 58.8 84.9 59.9 83.2 24
  • 25. On-Time Arrivals (A14) Performance 100.0% 50.0% 60.0% 70.0% 80.0% 90.0% 1/1/12 1/2/12 1/3/12 1/4/12 1/5/12 IAH 1/09/2012 17Z 1/6/12 1/7/12 1/8/12 1/9/12 1/10/12 1/11/12 1/12/12 1/13/12 1/14/12 A14% 1/15/1225 1/16/12 1/17/12 1/18/12 1/19/12 EWR 1/21/2012 23Z All Marketed Flights 1/20/12 CF% 1/21/12 1/22/12 1/23/12 1/24/12 1/25/12 1/26/12 1/27/12 Continental Airlines A14% and CF% by Day 1/28/12 1/29/12 1/30/12 IAH 1/25/2012 17Z 1/31/12 90.0% 92.0% 94.0% 96.0% 98.0% 100.0% Completion Factor % Individual Carrier Metrics
  • 26. Individual Carrier Metrics Delta Air Lines Operations Performance January 2012: 99.0% completed, 88.4% on-time departures, 86.0% on-time arrivals Hub Performance Mainline & ExpressAirport CF% D0% D15% A0% A14% Taxi-Out Operator CF% D0% D15% A0% A14% ATL 99.5 70.0 85.6 65.8 83.8 20.5 min Delta 99.4 74.0 89.2 70.6 86.6DTW 98.9 71.9 86.7 73.1 87.1 23.2 min Pinnacle 98.5 77.3 87.8 73.5 85.5MSP 99.2 76.6 88.7 75.6 88.3 21.2 min Atlantic Southeast 99.3 73.7 84.4 70.1 83.4 SkyWest 98.8 77.3 89.7 72.9 87.4 SLC 99.3 76.8 90.9 77.2 91.0 19.8 min Comair 98.0 78.7 88.6 74.1 85.7 JFK 98.7 74.6 87.0 70.7 84.6 27.9 min Compass 99.1 81.9 91.0 76.7 88.2MEM 99.3 80.9 91.3 77.9 91.5 16.4 min Shuttle America 96.7 81.3 90.7 70.8 85.1 LGA 97.0 78.3 88.5 70.2 83.4 25.4 min Chautauqua 98.4 79.2 90.9 69.1 86.0CVG 98.4 76.7 89.2 76.7 88.9 16.4 min Mesaba 99.1 70.5 87.5 74.3 90.0 Performance by Aircraft Type Key Market Performance Family CF% D0% D15% A0% A14% Route CF% D0% D15% A0% A14% Airbus 319/320 99.1 75.6 89.5 72.9 87.5 ATL-LGA 98.4 66.9 83.7 65.5 80.7 Airbus 330 98.6 57.9 81.3 62.9 79.6 LGA-ATL 98.2 80.2 89.6 70.5 85.9 Boeing 737 99.6 72.4 90.5 73.4 88.8 MCO-ATL 100.0 75.5 91.5 66.3 83.1 Boeing 747 99.4 62.2 80.4 61.5 77.9 ATL-MCO 100.0 64.8 88.0 67.4 87.1 Boeing 757 99.7 71.9 89.8 67.1 85.9 DCA-ATL 98.6 79.7 89.6 72.1 86.5 Boeing 767 99.5 74.8 89.4 68.2 85.5 ATL-DCA 99.1 71.5 84.7 57.3 81.8 Boeing 777 99.4 63.8 83.2 66.9 82.4 FLL-ATL 100.0 77.0 93.0 71.5 87.8 CRJ Series 98.7 76.4 87.3 72.5 85.4 ATL-FLL 100.0 67.7 90.2 68.4 88.2 DC-9-50 98.4 72.0 84.5 66.5 82.4 LGA-DCA 90.3 89.0 95.8 74.1 89.9 EMB-120 98.4 73.3 88.4 64.6 84.6 EMB-170/175 98.1 81.7 90.8 74.2 86.9 DCA-LGA 90.6 89.9 95.5 76.5 88.7 ERJ-145 98.4 79.2 90.9 69.1 86.0 MD-88 99.5 78.1 90.1 73.2 87.8 MD-90 99.3 72.7 85.4 70.5 85.0 26
  • 27. On-Time Arrivals (A14) Performance 50.0% 60.0% 70.0% 80.0% 90.0% 100.0% 1/1/12 1/2/12 1/3/12 1/4/12 1/5/12 1/6/12 1/7/12 1/8/12 1/9/12 1/10/12 1/11/12 1/12/12 1/13/12 1/14/12 A14% 1/15/1227 1/16/12 1/17/12 ATL 1/21/2012 17Z 1/18/12 1/19/12 1/20/12 All Marketed Flights CF% 1/21/12 1/22/12 1/23/12 1/24/12 1/25/12 • Heavy rain • Low ceilings 1/26/12 Delta Air Lines A14% and CF% by Day 1/27/12 1/28/12 1/29/12 1/30/12 1/31/12 90.0% 92.0% 94.0% 96.0% 98.0% 100.0% Completion Factor % Individual Carrier Metrics
  • 28. Individual Carrier Metrics Frontier Airlines Operations Performance January 2012: 99.2% completed, 82.2% on-time departures, 78.3% on-time arrivals Hub Performance Mainline & ExpressAirport CF% D0% D15% A0% A14% Taxi-Out Operator CF% D0% D15% A0% A14% DEN 99.5 46.7 79.0 54.4 80.8 14.1 min Frontier 99.6 52.5 80.9 51.1 78.2 MKE 99.0 63.8 81.3 49.5 77.2 16.8 min Republic 99.1 65.6 84.2 54.5 78.4 MCI 99.7 60.2 83.4 53.4 77.9 12.8 min Chautauqua 97.1 72.6 84.8 53.6 78.2 Performance by Aircraft Type Key Market Performance Route CF% D0% D15% A0% A14% Family CF% D0% D15% A0% A14% LAS-DEN 100.0 58.8 83.5 48.8 82.4 DEN-LAS 100.0 44.1 75.9 52.4 77.1A318/319/320 99.6 52.5 80.9 51.1 78.2 COS-DEN 99.4 69.9 85.3 62.8 82.7 DEN-COS 99.4 51.6 78.1 50.3 72.9 Q400 96.2 59.4 82.6 51.9 78.2 LAX-DEN 99.3 58.3 84.7 49.3 79.9 DEN-LAX 100.0 43.1 74.3 50.7 78.5EMB-170/190 99.7 66.8 84.5 55.0 78.5 DEN-SLC 100.0 46.8 83.0 50.4 78.7 SLC-DEN 100.0 58.9 87.9 53.9 86.5 DFW-DEN 99.2 62.1 85.6 64.4 85.6 ERJ-135 97.1 72.6 84.8 53.6 78.2 DEN-DFW 99.2 47.3 83.2 50.4 81.7 28
  • 29. On-Time Arrivals (A14) Performance 30.0% 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 100.0% 1/1/12 1/2/12 1/3/12 1/4/12 1/5/12 1/6/12 1/7/12 1/8/12 DEN 1/11/2012 16Z 1/9/12 1/10/12 1/11/12 1/12/12 1/13/12 1/14/12 1/15/12 • Taxi delays A14%29 • Snow and ice 1/16/12 1/17/12 1/18/12 CF% 1/19/12 All Marketed Flights 1/20/12 1/21/12 1/22/12 1/23/12 1/24/12 1/25/12 1/26/12 Frontier Airlines A14% and CF% by Day 1/27/12 1/28/12 1/29/12 1/30/12 1/31/12 90.0% 92.0% 94.0% 96.0% 98.0% 100.0% Completion Factor % Individual Carrier Metrics
  • 30. Individual Carrier Metrics JetBlue Airways Operations Performance January 2012: 99.7% completed, 83.5% on-time departures, 81.4% on-time arrivals Focus City Performance Key Market PerformanceAirport CF% D0% D15% A0% A14% Taxi-Out Route CF% D0% D15% A0% A14% JFK 99.8 67.3 84.4 66.4 82.8 22.9 min FLL-JFK 100.0 59.9 79.2 65.0 83.2 BOS 100.0 66.9 84.6 65.2 81.1 20.1 min JFK-FLL 100.0 61.2 82.4 62.6 81.0 MCO 100.0 61.3 81.7 64.7 82.8 15.8 min FLL 99.6 58.7 77.0 60.8 80.2 17.4 min MCO-JFK 100.0 60.6 84.7 67.1 83.1 SJU 99.3 57.5 82.1 60.5 80.2 16.3 min JFK-MCO 100.0 61.0 82.9 65.9 79.7 LGB 99.0 72.4 85.3 74.7 85.9 13.4 min JFK-BUF 99.5 70.3 82.5 69.8 83.0 BUF-JFK 99.5 74.1 85.4 71.7 82.1 Performance by Aircraft Type DCA-BOS 99.0 82.0 89.5 76.0 87.0 Family CF% D0% D15% A0% A14% BOS-DCA 100.0 80.2 86.6 77.7 84.7Airbus A320 99.7 64.6 83.8 64.2 81.7 BOS-MCO 100.0 70.9 90.5 59.8 82.5 EMB-190 99.7 70.5 82.9 65.3 80.6 MCO-BOS 100.0 56.4 79.8 60.1 80.3 30
  • 31. On-Time Arrivals (A14) Performance 100.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 1/1/12 1/2/12 1/3/12 1/4/12 1/5/12 1/6/12 1/7/12 1/8/12 1/9/12 1/10… 1/11… 1/12… 1/13… 1/14… A14% 1/15… 1/16…31 1/17… 1/18… 1/19… JFK/BOS 1/21/2012 All Marketed Flights CF% 1/20… 1/21… 1/22… 1/23… 1/24… 1/25… 1/26… JetBlue Airways A14% and CF% by Day 1/27… 1/28… 1/29… 1/30… 1/31… 90.0% 92.0% 94.0% 96.0% 98.0% 100.0% Individual Carrier Metrics Completion Factor %
  • 32. Individual Carrier Metrics Southwest Airlines Operations Performance January 2012: 99.0% completed, 86.2% on-time departures, 88.6% on-time arrivals Focus City Performance Key Market PerformanceAirport CF% D0% D15% A0% A14% Taxi-Out Route CF% D0% D15% A0% A14% LAS 99.2 49.0 83.5 76.8 90.4 12.8 min HOU-DAL 97.0 56.5 87.6 74.7 87.7MDW 97.9 53.6 83.2 77.2 89.2 12.4 min DAL-HOU 96.4 58.6 88.6 76.1 89.3 PHX 99.3 39.9 74.5 59.1 78.5 11.1 min SAT-DAL 97.9 77.9 90.8 83.4 92.4 BWI 99.3 57.2 84.9 75.2 90.0 12.1 min LAS-PHX 97.4 42.4 76.1 49.9 73.5 DEN 99.6 47.5 81.8 76.0 90.3 12.6 min DAL-SAT 99.2 63.5 92.4 82.6 93.2 DAL 98.9 54.7 88.2 79.6 90.9 9.4 min PHX-LAS 97.1 47.6 83.3 71.8 87.4 BUR-OAK 97.6 57.0 87.4 74.5 89.0 Performance by Aircraft TypeFamily CF% D0% D15% A0% A14% OAK-BUR 98.1 61.7 91.5 77.1 92.3 733 98.9 57.2 85.4 72.4 87.8 LAX-OAK 98.4 57.7 87.7 72.1 89.1 735 98.7 59.9 86.1 74.6 88.3 73G 99.0 59.3 86.6 75.5 89.0 OAK-LAX 98.3 53.2 90.5 67.2 91.3 32
  • 33. On-Time Arrivals (A14) Performance 100.0% 60.0% 70.0% 80.0% 90.0% 1/1/12 1/2/12 1/3/12 1/4/12 1/5/12 1/6/12 1/7/12 1/8/12 1/9/12 1/10/12 1/11/12 1/12/12 1/13/12 1/14/12 A14% 1/15/12 1/16/1233 1/17/12 1/18/12 1/19/12 East Coast Disruption 1/21/2012 All Marketed Flights CF% 1/20/12 1/21/12 1/22/12 1/23/12 1/24/12 1/25/12 1/26/12 1/27/12 Southwest Airlines A14% and CF% by Day 1/28/12 1/29/12 1/30/12 1/31/12 90.0% 92.0% 94.0% 96.0% 98.0% 100.0% Individual Carrier Metrics Completion Factor %
  • 34. Individual Carrier Metrics Spirit Airlines Operations Performance January 2012: 99.9% completed, 81.3% on-time departures, 79.0% on-time arrivals Focus City Performance Key Market PerformanceAirport CF% D0% D15% A0% A14% Taxi-Out Route CF% D0% D15% A0% A14% FLL 100.0 61.9 80.6 64.1 81.3 16.6 min LAS-ORD 100.0 65.7 78.4 62.7 75.5 ORD 100.0 60.9 78.2 61.0 76.4 17.7 min LGA-FLL 100.0 58.1 77.4 57.3 73.4DTW 99.8 70.9 82.5 63.0 76.5 16.3 min FLL-LGA 100.0 48.4 66.1 44.4 62.1 ORD-LAS 100.0 53.4 73.8 57.8 74.5 LAS-LAX 100.0 63.7 78.4 64.7 78.4 Performance by Aircraft Type LAX-LAS 100.0 79.4 87.3 70.6 84.3Family CF% D0% D15% A0% A14% LAS-DTW 100.0 72.0 77.4 63.0 75.0 319 100.0 66.3 81.0 62.3 79.0 ACY-FLL 100.0 81.7 91.4 68.8 89.2 320 99.9 63.8 81.4 58.4 77.1 321 100.0 71.0 84.5 68.1 86.1 LGA-DTW 100.0 61.3 77.4 51.6 64.5 FLL-DCA 100.0 72.0 86.0 71.0 81.7 34
  • 35. On-Time Arrivals (A14) Performance 100.0% 50.0% 60.0% 70.0% 80.0% 90.0% 1/1/12 1/2/12 1/3/12 1/4/12 1/5/12 1/6/12 1/7/12 1/8/12 1/9/12 1/10/12 1/11/12 1/12/12 1/13/12 1/14/12 A14% 1/15/12 1/16/1235 1/17/12 1/18/12 1/19/12 All Marketed Flights CF% 1/20/12 1/21/12 1/22/12 1/23/12 1/24/12 1/25/12 Spirit Airlines A14% and CF% by Day 1/26/12 1/27/12 1/28/12 1/29/12 1/30/12 1/31/12 90.0% 92.0% 94.0% 96.0% 98.0% 100.0% Individual Carrier Metrics Completion Factor %
  • 36. Individual Carrier Metrics United Airlines Operations Performance January 2012: 97.5% completed, 83.1% on-time departures, 80.8% on-time arrivals Hub Performance Mainline & ExpressAirport CF% D0% D15% A0% A14% Taxi-Out Operator CF% D0% D15% A0% A14% SkyWest 96.7 68.3 82.9 64.8 81.2 ORD 96.7 62.0 79.5 66.8 81.6 18.4 min United 98.5 63.9 84.1 65.6 81.3 DEN 99.1 66.1 85.8 71.2 86.1 16.2 min ExpressJet 97.1 65.3 79.7 64.6 78.4 Shuttle America 97.9 72.8 86.9 57.9 79.6 SFO 96.7 59.9 78.2 62.6 76.1 17.5 min GoJet 98.1 71.5 83.1 63.0 80.4 IAD 98.5 66.4 82.5 65.3 81.0 18.7 min Colgan 98.2 77.3 84.2 67.0 80.5 Mesa 97.4 73.5 86.2 70.8 85.0 LAX 98.8 66.9 85.1 68.8 85.2 16.8 min Atlantic Southeast 95.5 68.1 80.0 64.5 78.0 Trans States 97.0 71.0 85.8 70.7 84.8 Aer Lingus 94.1 45.5 81.8 71.9 87.5 Performance by Aircraft Type Family CF% D0% D15% A0% A14% Key Market Performance A319/320 98.3 67.4 84.3 66.3 81.7 Route CF% D0% D15% A0% A14% Airbus A330* 94.1 45.5 81.8 71.9 87.5 SFO-LAX 97.9 60.5 79.4 59.9 79.6 Boeing 747 99.5 49.1 77.0 54.9 72.1 LAX-SFO 97.7 54.9 75.6 60.1 71.8 Boeing 757 98.9 60.1 85.3 68.3 84.4 LGA-ORD 94.0 73.2 86.2 70.8 83.0 Boeing 767 98.6 63.0 85.1 66.1 80.5 SFO-ORD 98.6 60.7 82.7 56.9 78.6 Boeing 777 97.7 54.1 80.4 53.5 71.7 ORD-LGA 93.9 64.1 76.7 58.4 70.9 CRJ-200/700 97.5 70.4 84.1 66.4 82.2 ORD-SFO 99.2 54.0 78.7 59.2 75.3 Dash-8-200 98.9 73.0 82.4 62.4 76.9 ORD-DCA 94.1 75.1 87.1 69.8 83.2 EMB-120 94.6 64.4 79.5 60.9 78.1 DCA-ORD 93.2 81.5 91.2 80.9 89.7 EMB-170 97.9 72.8 86.9 57.9 79.6 LAX-SAN 97.9 61.1 82.9 67.7 84.1 ERJ-145 97.1 66.0 80.5 65.4 79.1 SAN-LAX 97.7 72.1 85.9 67.9 82.6 Saab 340 97.8 79.7 85.2 69.5 82.4* A330 Operated by Aer Lingus IAD-MAD 36
  • 37. On-Time Arrivals (A14) Performance 100.0% 50.0% 60.0% 70.0% 80.0% 90.0% 1/1/12 1/2/12 1/3/12 1/4/12 1/5/12 1/6/12 1/7/12 1/8/12 1/9/12 1/10/12 1/11/12 1/12/12 1/13/12 1/14/12 A14% 1/15/12 1/16/1237 ORD 1/20/2012 23Z 1/17/12 1/18/12 1/19/12 CF% 1/20/12 All Marketed Flights 1/21/12 1/22/12 1/23/12 1/24/12 1/25/12 1/26/12 United Airlines A14% and CF% by Day 1/27/12 1/28/12 1/29/12 1/30/12 1/31/12 80.0% 85.0% 90.0% 95.0% 100.0% Completion Factor % Individual Carrier Metrics
  • 38. Individual Carrier Metrics US Airways Operations Performance January 2012: 98.2% completed, 85.5% on-time departures, 81.7% on-time arrivals Hub Performance Mainline & ExpressAirport CF% D0% D15% A0% A14% Taxi-Out Operator CF% D0% D15% A0% A14% US Airways 99.2 72.0 88.8 67.4 85.3 CLT 99.2 70.2 87.8 67.5 86.3 18.3 min Air Wisconsin 96.5 62.6 78.3 53.8 73.9 PHL 97.4 64.7 80.8 60.3 77.0 19.5 min PSA Airlines 98.2 67.5 85.5 59.0 81.5 Republic 98.6 77.7 87.9 59.9 81.2 PHX 99.6 64.1 84.1 57.3 77.7 18.2 min Piedmont 95.8 62.7 80.5 64.1 78.9 DCA 97.8 65.2 85.0 65.1 83.7 18.6 min Mesa 98.8 75.5 86.5 69.3 84.7 Chautauqua 98.4 68.0 84.6 53.2 77.7 Skywest 99.4 68.3 82.1 56.0 77.1 Trans States 96.7 73.4 81.8 69.1 80.4 Performance by Aircraft Type Colgan 92.8 81.5 87.1 70.8 83.4 Family CF% D0% D15% A0% A14% Key Market PerformanceAirbus A319/320/321 99.2 71.2 88.3 66.4 84.9 Route CF% D0% D15% A0% A14% Airbus A330 99.7 80.5 89.9 65.2 80.1 SFO-LAX 97.9 60.5 79.4 59.9 79.6 Boeing 737 99.6 70.9 90.1 69.6 87.7 LAX-SFO 97.7 54.9 75.6 60.1 71.8 Boeing 757 99.4 70.4 87.7 66.0 83.0 LGA-ORD 94.0 73.2 86.2 70.8 83.0 Boeing 767 98.7 70.0 87.8 63.1 79.0 SFO-ORD 98.6 60.7 82.7 56.9 78.6 ORD-LGA 93.9 64.1 76.7 58.4 70.9 CRJ Series 97.6 67.2 82.6 58.9 78.8 ORD-SFO 99.2 54.0 78.7 59.2 75.3 Dash 8-100/300 96.0 63.6 80.7 64.4 78.9 ORD-DCA 94.1 75.1 87.1 69.8 83.2 EMB-170/175/190 98.6 78.6 88.7 62.8 82.5 DCA-ORD 93.2 81.5 91.2 80.9 89.7 ERJ-145 97.8 70.0 83.6 58.9 78.7 LAX-SAN 97.9 61.1 82.9 67.7 84.1 Saab 340 92.8 81.5 87.1 70.8 83.4 SAN-LAX 97.7 72.1 85.9 67.9 82.6 38
  • 39. On-Time Arrivals (A14) Performance 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 100.0% 1/1/12 1/2/12 1/3/12 1/4/12 1/5/12 1/6/12 1/7/12 1/8/12 1/9/12 1/10/12 1/11/12 1/12/12 1/13/12 1/14/12 A14% 1/15/12 1/16/1239 1/17/12 1/18/12 CLT/DCA/PHL Wx 1/23 1/19/12 All Marketed Flights 1/20/12 CF% 1/21/12 1/22/12 1/23/12 1/24/12 1/25/12 US Airways A14% and CF% by Day 1/26/12 1/27/12 1/28/12 1/29/12 1/30/12 1/31/12 80.0% 85.0% 90.0% 95.0% 100.0% Completion Factor % Individual Carrier Metrics
  • 40. Individual Carrier Metrics Virgin America Operations Performance January 2012: 99.1% completed, 84.4% on-time departures, 85.1% on-time arrivals Focus City Performance Key Market PerformanceAirport CF% D0% D15% A0% A14% Taxi-Out Route CF% D0% D15% A0% A14% LAS-SFO 99.1 60.3 76.2 69.2 75.2 SFO 99.4 70.0 86.7 70.1 78.6 13.4 min SFO-LAS 99.5 73.0 87.4 74.0 89.3 LAX 99.0 67.7 86.8 70.5 87.6 10.6 min LAX-SFO 98.6 59.4 75.5 66.5 73.6 JFK 100.0 50.6 84.3 67.2 90.4 21.5 min SFO-LAX 99.1 67.1 82.9 63.3 81.4 BOS 98.3 56.1 83.3 76.7 91.7 17.4 min LAX-JFK 100.0 69.3 91.5 68.0 92.0 JFK-LAX 100.0 53.0 86.2 81.8 91.2 SFO-JFK 100.0 66.2 87.8 68.9 87.8 Performance by Aircraft Type JFK-SFO 100.0 48.0 81.3 75.2 84.6Family CF% D0% D15% A0% A14% 319 98.8 71.3 87.0 72.5 87.0 LAX-SEA 96.7 67.8 87.8 70.4 87.8 320 99.2 61.7 83.7 66.9 84.5 SEA-LAX 96.7 62.6 82.6 61.7 86.1 40
  • 41. On-Time Arrivals (A14) Performance 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 100.0% 1/1/12 1/2/12 1/3/12 1/4/12 1/5/12 1/6/12 1/7/12 1/8/12 1/9/12 1/10/12 1/11/12 1/12/12 1/13/12 1/14/12 A14% SFO 1/19/2012 23Z 1/15/1241 1/16/12 1/17/12 1/18/12 1/19/12 CF% All Marketed Flights 1/20/12 1/21/12 1/22/12 1/23/12 1/24/12 1/25/12 1/26/12 Virgin America A14% and CF% by Day 1/27/12 1/28/12 1/29/12 1/30/12 1/31/12 90.0% 92.0% 94.0% 96.0% 98.0% 100.0% Individual Carrier Metrics Completion Factor %
  • 42. Methodology Notes & MethodsMethodology. masFlight operations data is collected from various operational and schedule providersand matched using proprietary algorithms. Data sources include flight, schedule and aircraft positiondata obtained from airlines, purchased from third-party commercial vendors, and collected from real-time information feeds from the Federal Aviation Administration, NOAA and other government sources.Legal Terms of Use. You may not sell, sublicense, transfer, reverse engineer, distribute or otherwisealter any part of masFlight Daily Reports without prior approval from Marks Systems Inc. You may notutilize masFlight data for any aviation, commercial, operational, law enforcement, or judicial activitythat relies on the accuracy, availability, or validity of the data or summaries provided, including for anypassenger rights claims actions such as those under DOT Part 259 or EU Regulation 261/2004.Copyright 2011 Marks Systems Inc., masflight.com, All Rights ReservedFor more information, please contact:Edmund OtubuahDirector of Aviation Productsedmund@markssystems.com 42
  • 43. About Marks SystemsWe host, normalize, link and expose big data to usersworldwide. Our vertical market solutions feature easy-to-use self-service tools. masFlight is our aviation Marks Systems is a privatelyplatform focused on airlines, airports, and analysts. held company based in the Washington, DC area.Marks Systems provides integrated data warehousing and analysisapplications for vertical markets. Marks Systems Inc.Marks Systems provides a core platform of climate, geography, 4833 Rugby Avenuepopulation demographics, transportation/logistics, energy, and otherofficial and commercial data sets that can be easily referenced and Suite 301incorporated into other applications. Bethesda, MD 20814 (888) 809-2750 Toll-FreeWe provide advanced query tools that can search, link, validate andpresent information, either through our hosted web/tablet applications, MarksSystems.commasXML, our web services interface, or our SQL hosting service.With extensive backgrounds in enterprise software, data warehousing, Press Contact:and analysis tools, our team knows validation, optimization and interface media@markssystems.comdesign. We set out to build a flexible, scalable solution for warehousingand linking diverse data sets by leveraging cloud infrastructure. 43