Monthly Performance Report February 2012

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masFlight is the leading analytics platform for aviation, combining global flight information with weather, airport, fleet and economic data. masFlight combines powerful cloud databases, an …

masFlight is the leading analytics platform for aviation, combining global flight information with weather, airport, fleet and economic data. masFlight combines powerful cloud databases, an easy-to-use web application, and hosted business intelligence solutions to give airlines, airports and travel industry companies unprecedented visibility into flight and ground operations, market opportunities, and cost efficiencies. For more information on masFlight, please visit www.masflight.com.

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  • 1. Monthly Performance Report U.S. Airlines Flights during February 2012 Release Date: March 19, 2012 © 2012 Marks Systems Inc. All rights reserved.  4833 Rugby Avenue, Suite 301  Bethesda, Maryland 20814  (888) 809-2750
  • 2. masFlight SolutionsDaily Email ReportWe offer masFlight Daily, a free daily email report forairlines, airports, and aviation-focused professionals.We summarize weather and operational performance bycarrier, by fleet type, and by hub operation.Sign up for free daily reports at:masflightdaily.commasFlight Web ApplicationOperational data is critical to solid planning. masFlightcentralizes information in an easy-to-use, subscription-basedapp for airlines, airports, and industry vendors. Combiningrevenue, schedule, operations and weather data, our platformrevolutionizes schedule planning, operations analysis, airservice development, airport operations and new opportunities.For a free trial, contact solutions@masflight.com 2
  • 3. Contents Monthly Performance Report U.S. Carriers, February 2012Section Contents SlideIntroduction Methodology 4Glossary of Terms Explanation of aviation terms used 5Key Metrics February 2012 By Carrier, Rankings 6Airport Summaries Top 5 Departures, Arrivals; Delay Programs 10Airport Deep-Dive of the Month Analysis for Orlando International (MCO) 13Market Profile of the Month Boston Shuttle market review 15Individual Carrier Metrics Summary & detail for individual carriers 18 To receive this report by email each month, please visit masflight.com 3
  • 4. Introduction Monthly Performance Report: February 2012 The masFlight Monthly Performance Report summarizes United States airline performance.Differences from DOT ASQP (“On-Time”) Reports. We collect flight information for most scheduledcarriers, including both “mainline” hub-and-spoke airlines and their regional affiliates. DOT’s on-timedata reports differ from ours because:(1) Some carriers are excluded from DOT reports. Only airline certificates with 1% or greater share of scheduled-service domestic passenger revenue report on-time data to DOT. Many low fare and regional carriers are therefore excluded. Our report captures most of these carriers.(2) Our report includes international flights by U.S. carriers. DOT includes only domestic flight operations in its report, since carriers do not report international flights.(3) DOT reports on-time performance by operating carrier, not by marketing carrier. For example, both United and Delta market regional flights that are operated by SkyWest. We report performance by operating carrier (e.g. SkyWest as a discrete entity) and by marketing carrier.(4) DOT reports focus on on-time arrivals only. We focus on three operational statistics. “D15” performance is the percent of flights that depart the gate within 15 minutes of schedule. “A14” performance is the percent that arrive at the destination gate within 14 minutes of schedule. “CF” (or Completion Factor) is the percent of flights scheduled that arrive at their destination, net of cancellations and non-completed diversions. 4
  • 5. Definitions Terms Used Italicized terms are the key definitions usedTerm DefinitionCF% (Completion Factor) The percent of flights scheduled that arrive at their destinationD0% Flights that depart from their origin by the scheduled departure timeD15% (On-Time Departures) Flights that depart from their origin within 15 minutes of the scheduled timeA0% Flights that arrive at their destination on or before scheduled arrival timeA14% (On-Time Arrivals) Flights that arrive at their destination within 14 minutes of scheduleGate Turn Time The “on-gate” time between gate arrival and gate departure for a given aircraftScheduled Gate Turn Turn time defined by scheduled arrival to scheduled departure timeActual Gate Turn Turn time defined by actual arrival to actual departure timeTaxi-Out Time Time from gate departure to runway takeoffTaxi-In Time Time from runway landing to gate arrivalGround Delay Program FAA delays for flights at departure airport for flights into a specific facility 5
  • 6. Key Metrics U.S. Airline System Performance Metrics February 2012 Departures Arrivals U.S. Airline Tracked Category Flights Completed On Schedule On-time On Schedule On-time CF% D0% D15% A0% A14% All U.S. Airlines 660,542 98.9% 71.1% 87.9% 69.0% 86.1% Mainline Airlines 220,692 99.4% 71.2% 89.4% 69.6% 87.3% Low Fare Airlines 141,959 99.3% 65.6% 88.2% 71.6% 88.2% Regionals 297,891 98.2% 73.5% 86.6% 67.3% 84.2%All U.S. Airlines include all U.S. carriers tracked by masFlightMainline Airlines include American, Alaska, Continental, Delta, Hawaiian, United, and US AirwaysLow Fare Airlines include JetBlue, AirTran, Frontier, Spirit and SouthwestRegionals include Pinnacle, Colgan, Trans States, CommutAir, Compass, ASA, GoJet, PSA, American Eagle, Comair, SkyWest, Executive,Piedmont, Horizon, Chautauqua, Shuttle America, ExpressJet, Mesaba, Mesa, Republic and Air Wisconsin. 6
  • 7. Key Metrics U.S. Carrier Summaries February 2012 All Flights Mainline Only Regional CarriersAirline Tracked CF% D15% A14% Tracked CF% D15% A14% Tracked CF% D15% A14%American 98,477 98.6 89.2 86.4 53,567 99.0 88.6 86.4 44,910 98.1 89.8 86.4Alaska 22,187 99.1 92.5 90.9 11,963 99.6 92.3 89.6 10,224 98.5 92.6 92.5Continental (a) 65,789 99.0 81.5 78.9 40,351 98.5 79.7 76.8 52,559 99.2 84.8 83.0United 84,650 97.8 84.6 82.9 57,529 97.4 84.3 82.6Delta 144,115 99.2 90.3 88.9 60,217 99.7 91.2 89.9 83,898 98.8 89.5 88.1Frontier 10,368 99.1 76.9 72.5 6,441 99.4 75.6 72.7 3,927 98.5 78.9 72.3US Airways 92,005 98.8 88.8 85.6 36,495 99.7 92.5 89.2 55,510 98.2 86.3 83.1AirTran 18,614 99.6 94.8 91.5 18,614 99.6 94.8 91.5JetBlue 20,091 99.8 86.3 84.1 20,091 99.8 86.3 84.1Hawaiian 5,891 99.9 93.8 90.9 5,891 99.9 93.8 90.9Southwest 87,226 99.0 88.4 90.0 87,226 99.0 88.4 90.0Spirit 5,582 100.0 84.0 80.2 5,582 100.0 84.0 80.2Virgin America 4,009 99.7 92.1 92.4 4,009 99.7 92.1 92.4(a) Mainline flights marketed by Continental and United are operated by UnitedIncludes flights to, from and within North America onlyCF% = Completed Flights (not cancelled or diverted)D15% = On-time Flight DeparturesA14% = On-time Flight Arrivals 7
  • 8. Key Metrics Top Ten Airlines by Marketing Carrier February 2012Rank Airline On-Time Arrival Percentage 1 Virgin America 92.4% 2 AirTran Airways 91.5%3(tie) Hawaiian Airlines 90.9%3(tie) Alaska Airlines 90.9% 4 Southwest Airlines 90.0% 5 Delta Airlines 88.9% 6 American Airlines 86.4% 7 US Airways 85.6% 8 JetBlue Airways 84.1% 9 United Airlines 82.9% 10 Spirit Airlines 80.2% Arrivals at gate within 14 minutes of schedule (A14%) Includes all flights marketed by the carrier: domestic, regional affiliate flying, and international operations. Excludes codeshare flights operated by other airlines. 8
  • 9. Key Metrics Top Ten Airlines by Operating Carrier February 2012 Rank Airline On-Time Arrival Percentage 1 Executive Airlines 94.2% 2 Horizon Air 93.0% 3 Virgin America 92.4% 4 AirTran Airways 91.5% 5 Compass Airlines 91.4% 6 Comair 91.0% 7 Hawaiian Airlines 90.9% 8 Mesa Airlines 90.4% 9 Southwest Airlines 90.0% 10 Delta Airlines 89.9% Arrivals at gate within 14 minutes of schedule (A14%)Includes all flights operated by each carrier, including domestic and international operations to/from North America. Regional affiliate flying for different airlines is grouped under the regional airline. 9
  • 10. Best & Worst Airports: Departures Best Performing Major Airports by Departure Performance February 2012 (All Flights) Airport Flights From: CF% D0% D15% SEA Seattle/Tacoma Int’l 99.5% 71.9% 91.4% BOS Boston Logan 98.6% 76.4% 91.3% SLC Salt Lake City 99.5% 74.8% 90.8% BWI Baltimore/Washington Int’l 99.2% 72.5% 90.8% PHX Phoenix Sky Harbor 99.6% 68.0% 90.2% Worst Performing Major Airports by Departure Performance February 2012 (All Flights) Airport Flights From: CF% D0% D15% IAH George Bush Intercontinental 99.4% 50.1% 78.4% DEN Denver Int‘l 97.8% 54.9% 81.4% EWR Newark Liberty 98.1% 62.9% 82.0% SFO San Francisco Int’l 98.8% 64.7% 84.0% ORD Chicago O’Hare 97.8% 68.4% 85.3%For definitions, see notes at beginning of presentation. 10
  • 11. Best & Worst Airports: Arrivals Best Performing Major Airports by Arrival Performance February 2012 (All Flights) Airport Flights To: A0% A14% BWI Baltimore/Washington Int’l 78.6% 91.7% MDW Chicago Midway 77.8% 91.2% PHX Phoenix Sky Harbor 69.6% 89.4% DTW Detroit/Wayne County 76.0% 89.3% SLC Salt Lake City 70.0% 89.3% Worst Performing Major Airports by Arrival Performance February 2012 (All Flights) Airport Flights To: A0% A14% IAH George Bush Intercontinental 56.4% 78.2% EWR Newark Liberty 65.4% 79.7% SFO San Francisco Int’l 66.2% 81.6% DEN Denver Int’l 61.8% 82.6% PHL Philadelphia Int’l 68.7% 83.4%For definitions, see notes at beginning of presentation. 11
  • 12. Ground Delay Programs Into Airports Days With Ground Delay Programs February 2012 by Day of Month February 2012 by Day 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 TOTAL We Th Fr Sa Su Mo Tu We Th Fr Sa Su Mo Tu We Th Fr Sa Su Mo Tu We Th Fr Sa Su Mo Tu We DAYSPHL Y Y Y Y Y Y 6HOU Y Y Y Y Y 5LGA Y Y Y Y Y 5ORD Y Y Y Y Y 5DTW Y Y Y Y 4EWR Y Y Y Y 4IAH Y Y Y Y 4SFO Y Y Y Y 4CLT Y Y Y 3DCA Y Y Y 3DEN Y Y Y 3MDW Y Y Y 3MSP Y Y Y 3TEB Y Y Y 3IAD Y Y 2ASE Y 1ATL Y 1BOS Y 1DAL Y 1DFW Y 1IND Y 1JFK Y 1LAX Y 1 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 12
  • 13. Airport of the Month: MCO Airport Deep-Dive of the Month: Orlando International (MCO) February 2012 MCO Departures MCO Arrivals By Category CF% D0% D15% A0% A14% All Carriers Serving MCO 99.8% 70.1% 88.0% 68.4% 86.2% Mainline Airlines 99.7% 70.3% 87.9% 63.6% 84.1% Low Fare Airlines 99.9% 69.9% 88.1% 71.2% 87.5% Regional Airlines 99.2% 74.0% 85.0% 71.8% 85.5% MCO Departures MCO Arrivals By Marketing Carrier CF% D0% D15% A0% A14% Southwest 99.8% 62.7% 87.4% 75.4% 88.9% JetBlue 100.0% 68.7% 84.7% 67.7% 84.4% AirTran 100.0% 86.9% 94.5% 70.2% 90.2% Delta 99.8% 79.2% 91.6% 73.8% 89.2% American 99.6% 74.7% 90.4% 60.7% 86.6% US Airways 99.7% 74.2% 90.0% 65.1% 84.8% Continental 99.8% 54.6% 82.9% 57.1% 82.5% United 99.8% 61.4% 86.7% 65.0% 83.3% Spirit 100.0% 66.9% 83.3% 59.3% 80.9% Frontier 99.2% 50.8% 73.0% 49.6% 69.9% Alaska 100.0% 86.2% 94.8% 74.1% 89.7% Virgin America 100.0% 64.3% 91.1% 55.4% 85.7%Marketing Carrier includes mainline and regional flights, excludes code shares 13
  • 14. Airport of the Month: MCO Orlando Gate Turn TimesMETHODOLOGY FOR GATE TURNS Marketing Scheduled Actual Concourse Airline Gate Turn Gate Turn• Identify valid gate turns by tracking Terminal A All Carriers 47.9 54.1 inbound and outbound aircraft and gate assignments by flight number Terminal B All Carriers 56.5 61.6 Orlando Int’l 50.6 min 56.4 min• Exclude remain overnight (RON) and gates with two or more concurrent flight operations (e.g. non-jetway) Scheduled Actual Terminal Airline Turn Time Turn Time A FL 57.1 56.5EXAMPLE OF GATE TURN TIMES A B6 58.6 65.8 A WN 35.0 45.6Actual Sched. Sched. ActualArrival Arrival Departure Departure A AA 58.9 59.1 Time Time Time Time A AS 62.5 68.7 B UA 55.7 60.1 B CO 59.5 66.8 B NK 40.8 42.3 9:50a 10:00a 10:45a 11:00a B US 53.4 55.5 SCHEDULED GATE TURN (45 min) B DL 62.5 69.7 B F9 40.3 41.2 ACTUAL GATE TURN (70 min) 14
  • 15. Market Profile: Boston Shuttle MarketsMarket Profile of the Month – Shuttle Markets to/from Boston Key Shuttle Markets from Boston February 2012 Route CF% D0% D15% A0% A14% BOS-EWR 99.3% 68.4% 88.0% 61.5% 80.4% BOS-JFK 99.0% 75.3% 90.4% 81.5% 90.2% BOS-LGA 98.0% 90.2% 97.5% 78.8% 93.3% BOS-DCA 99.1% 86.8% 94.7% 77.8% 90.9% BOS-ORD 99.0% 79.1% 90.6% 71.5% 87.4% Key Shuttle Markets to Boston February 2012 Route CF% D0% D15% A0% A14% EWR-BOS 99.2% 66.4% 85.5% 77.1% 86.5% JFK-BOS 99.3% 75.5% 89.2% 82.0% 90.9% LGA-BOS 99.7% 91.8% 97.0% 83.5% 94.1% DCA-BOS 99.1% 83.2% 92.1% 77.8% 89.4% ORD-BOS 98.6% 68.6% 85.3% 73.2% 86.5% 15
  • 16. Market Profile: Boston Shuttle MarketsMarket Profile of the Month – Boston Shuttle Markets (cont’d) A14% Performance for Boston Shuttle Markets February 2012 CO B6 DL B6 AA 84.8% 91.9%BOS-EWR 68.5% BOS-JFK 87.9% 92.9% 89.7% 91.2%EWR-BOS JFK-BOS 88.8% 78.4% 95.2% 0.0% 20.0% 40.0% 60.0% 80.0% 100.0% 0.0% 20.0% 40.0% 60.0% 80.0% 100.0% On-Time Arrivals (A14%) On-Time Arrivals (A14%) 16
  • 17. Market Profile: Boston Shuttle MarketsMarket Profile of the Month – Boston Shuttle Markets (cont’d) A14% Performance for Boston Shuttle Markets February 2012 US DL US DL B6 93.7% 94.1%BOS-LGA BOS-DCA 85.9% 92.4% 90.7% 93.7% 92.8%LGA-BOS DCA-BOS 82.3% 95.6% 88.1% 0.0% 20.0% 40.0% 60.0% 80.0% 100.0% 0.0% 20.0% 40.0% 60.0% 80.0% 100.0% On-Time Arrivals (A14%) On-Time Arrivals (A14%) 17
  • 18. Individual Carrier Metrics AirTran Airways Operations Performance February 2012: 99.6% completed, 94.8% on-time departures, 91.5% on-time arrivals Hub Performance Key Market PerformanceAirport CF% D0% D15% A0% A14% Taxi-Out Route CF% D0% D15% A0% A14% ATL 99.7 85.4 95.0 75.9 91.7 19.4 min MCO-ATL 100.0 85.5 96.6 61.5 85.9MCO 100.0 86.9 94.5 70.2 90.2 14.8 min ATL-MCO 100.0 79.0 93.0 73.2 91.1 BWI 99.7 88.7 94.5 81.1 92.7 15.8 min ATL-LGA 99.2 82.9 91.4 75.5 90.7MKE 99.7 85.0 92.6 75.6 90.2 17.0 min LGA-ATL 98.8 90.6 94.5 68.4 85.5 FLL-ATL 100.0 85.5 91.6 62.1 89.4 ATL-FLL 100.0 76.2 93.0 70.5 90.7 Performance by Aircraft Type ATL-TPA 100.0 86.2 95.1 74.6 94.6 Family CF% D0% D15% A0% A14% TPA-ATL 98.7 90.5 95.5 71.9 92.3Boeing 717 99.6 88.9 95.1 75.8 91.7 DCA-ATL 100.0 91.8 94.7 83.5 90.6Boeing 737 99.6 84.9 94.0 74.3 90.8 ATL-DCA 100.0 91.2 95.3 89.4 94.7 18
  • 19. On-Time Arrivals (A14) Performance 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 100.0% 2/1/12 2/2/12 2/3/12 2/4/12 2/5/12 2/6/12 2/7/12 2/8/12 2/9/12 2/10/12 2/11/12 2/12/12 2/13/12 A14% 2/14/12 2/15/1219 2/16/12 2/17/12 2/18/12 All Marketed Flights 2/19/12 CF% 2/20/12 Feb 24 – ATL Weather 2/21/12 2/22/12 2/23/12 2/24/12 AirTran Airways A14% and CF% by Day 2/25/12 2/26/12 2/27/12 2/28/12 2/29/12 80.0% 85.0% 90.0% 95.0% 100.0% Individual Carrier Metrics Completion Factor %
  • 20. Individual Carrier Metrics American Airlines Operations Performance February 2012: 98.6% completed, 89.2% on-time departures, 86.4% on-time arrivals Hub Performance Mainline & ExpressAirport CF% D0% D15% A0% A14% Taxi-Out Operator CF% D0% D15% A0% A14% DFW 98.9 66.1 86.9 68.7 87.7 15.3 min American 99.0 71.3 88.6 67.1 86.4 ORD 97.5 73.0 88.3 74.9 87.5 17.6 min MIA 99.7 64.6 86.0 74.0 89.2 17.0 min American Eagle 98.1 77.2 89.5 68.0 86.2 LAX 99.0 77.8 90.4 72.6 88.2 17.2 min Chautauqua 97.2 79.4 88.6 53.5 80.7 LGA 98.1 88.0 93.8 83.9 91.5 23.9 min JFK 98.8 74.6 87.8 78.5 89.0 25.3 min Executive 99.7 89.9 95.6 78.2 94.2 Performance by Aircraft Type Key Market Performance Family CF% D0% D15% A0% A14% Route CF% D0% D15% A0% A14% LAX-DFW 97.0 67.8 86.8 61.6 87.6 Boeing 737 99.2 73.4 90.3 69.0 88.0 DFW-LAX 97.4 54.8 81.5 63.4 81.5 Boeing 757 99.0 64.5 84.1 64.4 83.8 ORD-DFW 97.9 66.4 90.1 67.2 88.8 Boeing 767 98.8 64.5 83.6 63.4 79.2 DFW-ORD 97.9 64.9 86.1 80.9 90.9 Boeing 777 99.3 60.2 85.4 61.0 78.8 LGA-ORD 96.0 87.2 92.3 78.8 90.4 MD-80 Series 98.9 74.5 90.4 67.9 88.1 DFW-AUS 99.8 68.5 90.2 54.9 86.9 ORD-LGA 95.7 71.2 89.3 87.3 92.8 ATR-72 Prop 99.7 89.9 95.6 78.2 94.2 AUS-DFW 99.3 83.0 94.3 81.6 94.0 CRJ-700 97.3 75.8 87.8 68.2 84.1 DFW-SAT 98.8 70.1 90.8 51.7 88.1ERJ-135/140/145 98.2 77.7 89.7 66.8 86.2 SAT-DFW 98.8 82.3 94.7 82.5 95.1 20
  • 21. On-Time Arrivals (A14) Performance 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 100.0% 2/1/12 2/2/12 2/3/12 2/4/12 2/5/12 2/6/12 2/7/12 2/8/12 2/9/12 2/10/12 2/11/12 2/12/12 2/13/12 A14% 2/14/12 2/15/1221 2/16/12 2/17/12 CF% 2/18/12 All Marketed Flights 2/19/12 2/20/12 2/21/12 Feb 24 – NE Disruption 2/22/12 2/23/12 2/24/12 2/25/12 American Airlines A14% and CF% by Day 2/26/12 2/27/12 2/28/12 2/29/12 80.0% 85.0% 90.0% 95.0% 100.0% Completion Factor % Individual Carrier Metrics
  • 22. Individual Carrier Metrics Alaska Airlines Operations Performance February 2012: 99.1% completed, 92.5% on-time departures, 90.9% on-time arrivals Hub Performance Mainline & ExpressAirport CF% D0% D15% A0% A14% Taxi-Out Operator CF% D0% D15% A0% A14% Alaska 99.6 79.5 92.3 72.6 89.6 SEA 99.5 73.9 92.9 75.6 91.7 12.7 min Horizon 98.7 70.8 92.9 76.5 93.0 PDX 99.5 75.9 93.0 77.6 93.8 9.9 min SkyWest 98.4 83.3 92.8 81.7 93.5 ANC 98.2 83.7 93.2 70.0 85.6 16.0 min PenAir 84.4 53.8 69.7 36.2 49.6 Performance by Aircraft Type Key Market Performance Route CF% D0% D15% A0% A14% Family CF% D0% D15% A0% A14% SEA-PDX 99.2 72.5 95.2 81.7 95.9Boeing 737 99.8 79.7 92.6 73.0 90.0 PDX-SEA 99.3 76.1 94.9 81.4 95.4 SEA-GEG 98.6 76.1 94.3 71.9 94.3B737 Combi 98.1 77.0 88.8 66.8 84.2 GEG-SEA 98.6 73.9 95.1 78.5 94.7 SEA-ANC 100.0 68.8 90.6 63.0 83.0 CRJ-700 98.4 83.3 92.8 81.7 93.5 ANC-SEA 100.0 84.5 97.0 65.8 87.6 LAX-SEA 100.0 77.5 93.5 65.5 89.8 Q400 98.7 70.8 92.9 76.5 93.0 SEA-LAX 100.0 74.2 93.1 70.5 94.9 ANC-FAI 99.6 87.1 93.3 71.6 88.0 Saab 340 84.4 53.8 69.7 36.2 49.6 BOI-SEA 100.0 81.7 96.4 84.4 96.4 22
  • 23. On-Time Arrivals (A14) Performance 100.0% 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 2/1/12 2/2/12 2/3/12 2/4/12 2/5/12 2/6/12 2/7/12 2/8/12 2/9/12 2/10/12 2/11/12 2/12/12 2/13/12 A14% 2/14/1223 2/15/12 2/16/12 2/17/12 2/18/12 CF% All Marketed Flights 2/19/12 2/20/12 2/21/12 2/22/12 2/23/12 2/24/12 Alaska Airlines A14% and CF% by Day 2/25/12 2/26/12 2/27/12 2/28/12 2/29/12 80.0% 85.0% 90.0% 95.0% 100.0% Completion Factor % Individual Carrier Metrics
  • 24. Individual Carrier Metrics Continental Airlines Operations Performance February 2012: 99.0% completed, 81.5% on-time departures, 78.9% on-time arrivals Hub Performance Mainline & Express Operator CF% D0% D15% A0% A14%Airport CF% D0% D15% A0% A14% Taxi-Out Continental 99.7 51.3 84.2 61.8 82.3 ExpressJet 98.8 61.6 78.5 56.1 75.3 IAH 99.5 47.9 77.4 57.2 78.5 18.1 min Colgan 98.4 66.0 79.1 59.0 76.7 CommutAir 96.4 65.3 74.7 59.2 72.6 EWR 98.4 59.3 80.7 66.1 80.3 20.9 min SkyWest 99.6 73.0 89.8 71.7 88.2 Shuttle America 96.1 69.0 81.6 54.6 74.1 Chautauqua 98.9 83.4 90.3 73.0 88.0 CLE 99.1 72.1 85.6 70.2 85.6 14.5 min Trans States 99.1 57.2 79.7 57.4 77.0 Performance by Aircraft Type Key Market Performance Family CF% D0% D15% A0% A14% Route CF% D0% D15% A0% A14%Boeing 737 99.8 51.3 84.5 61.6 82.3 EWR-IAH 100.0 56.4 86.0 52.6 73.5Boeing 757 99.6 52.7 83.9 63.7 82.6 IAH-EWR 99.7 36.6 74.5 69.3 87.3 LAX-IAH 99.3 54.7 89.9 58.7 88.3Boeing 767 99.8 48.5 82.3 58.8 80.9 IAH-LAX 100.0 32.8 80.3 58.9 83.9Boeing 777 99.6 48.2 82.5 62.2 82.4 BOS-EWR 99.3 65.0 89.6 66.0 84.8CRJ Series 99.6 73.0 89.8 71.7 88.2 MSY-IAH 100.0 57.4 83.6 53.2 79.8 Q400 97.6 67.2 78.8 61.3 76.7 IAH-MSY 100.0 45.6 78.9 54.7 79.9 EMB-170 96.1 69.0 81.6 54.6 74.1 ORD-CLE 98.6 56.5 80.6 61.8 79.9 ERJ-145 98.8 62.7 79.1 57.1 76.0 CLE-ORD 99.0 69.5 82.3 70.3 82.3 Saab 340 97.9 61.4 73.5 52.3 70.8 IAH-ORD 99.7 37.2 77.9 72.6 86.0 24
  • 25. On-Time Arrivals (A14) Performance 100.0% 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 2/1/12 2/2/12 2/3/12 2/4/12 2/5/12 2/6/12 2/7/12 2/8/12 2/9/12 2/10/12 2/11/12 2/12/12 Feb 18 – IAH T-Storms 2/13/12 A14% 2/14/12 2/15/1225 2/16/12 2/17/12 2/18/12 All Marketed Flights 2/19/12 CF% 2/20/12 2/21/12 2/22/12 2/23/12 2/24/12 2/25/12 2/26/12 Continental Airlines A14% and CF% by Day 2/27/12 2/28/12 2/29/12 Feb 24 – EWR 80.0% 85.0% 90.0% 95.0% 100.0% Completion Factor % Individual Carrier Metrics
  • 26. Individual Carrier Metrics Delta Air Lines Operations Performance February 2012: 99.2% completed, 90.3% on-time departures, 88.9% on-time arrivals Hub Performance Mainline & ExpressAirport CF% D0% D15% A0% A14% Taxi-Out Operator CF% D0% D15% A0% A14% ATL 99.8 70.9 86.9 69.7 87.4 19.2 min Delta 99.7 76.6 91.2 74.4 89.9DTW 99.2 76.5 89.7 78.7 90.8 20.8 min Pinnacle 98.2 80.5 89.8 77.7 88.7 MSP 98.9 78.8 90.6 77.3 90.1 19.9 min Atlantic Southeast 99.3 74.0 84.8 70.8 84.5 SkyWest 99.0 79.7 91.8 71.1 89.5 SLC 99.6 78.7 92.0 73.2 91.2 19.0 min Comair 99.1 81.9 92.0 79.8 91.0 JFK 99.4 80.9 90.5 80.6 90.6 27.7 min Compass 99.3 84.4 92.8 79.3 91.4MEM 99.0 81.6 91.2 78.4 91.8 16.2 min Shuttle America 97.6 83.4 92.9 72.6 88.4 LGA 98.1 81.8 92.1 75.9 89.2 26.4 min Chautauqua 99.2 82.2 92.2 72.4 88.7 CVG 99.4 80.0 91.4 80.8 92.2 15.9 min GoJet 100.0 83.7 92.5 82.7 92.3 Performance by Aircraft Type Key Market Performance Family CF% D0% D15% A0% A14% Route CF% D0% D15% A0% A14% Airbus 319/320 99.5 78.2 91.7 76.3 90.1 MCO-ATL 100.0 81.3 94.3 65.0 86.5 Airbus 330 99.2 65.4 84.7 65.2 83.5 ATL-MCO 100.0 64.6 89.6 72.4 91.6 Boeing 737 99.7 75.0 91.8 77.1 91.2 ATL-LGA 99.5 72.0 90.0 79.8 91.2 Boeing 747 99.6 69.7 88.0 66.1 83.6 LGA-ATL 99.5 83.8 94.9 66.2 88.9 Boeing 757 99.9 73.2 91.6 70.1 89.6 ATL-DCA 100.0 74.0 88.9 73.5 91.1 Boeing 767 99.3 76.7 91.0 71.2 87.8 DCA-ATL 100.0 84.2 93.1 72.7 90.4 Boeing 777 100.0 71.5 87.3 72.0 86.5 DCA-LGA 95.4 88.7 95.7 73.1 89.0 CRJ Series 98.8 78.6 89.0 74.6 87.9 LGA-DCA 95.4 89.8 96.0 73.9 92.5 DC-9-50 99.7 76.0 88.5 72.3 87.5 FLL-ATL 100.0 81.1 94.6 69.3 91.4 EMB-120 98.9 74.5 88.5 64.9 85.4 ATL-FLL 100.0 68.5 91.9 79.0 94.1 EMB-170/175 98.6 84.0 92.8 76.4 90.1 ERJ-145 99.2 82.2 92.2 72.4 88.7 MD-88 99.9 81.4 92.2 78.2 91.4 26 MD-90 99.8 73.5 88.0 74.7 88.1
  • 27. On-Time Arrivals (A14) Performance 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 100.0% 2/1/12 2/2/12 2/3/12 2/4/12 2/5/12 2/6/12 2/7/12 2/8/12 2/9/12 2/10/12 2/11/12 2/12/12 2/13/12 A14% 2/14/1227 2/15/12 2/16/12 2/17/12 2/18/12 CF% All Marketed Flights 2/19/12 Feb 24 – ATL Disruption 2/20/12 2/21/12 2/22/12 2/23/12 2/24/12 2/25/12 Delta Air Lines A14% and CF% by Day 2/26/12 2/27/12 2/28/12 2/29/12 80.0% 85.0% 90.0% 95.0% 100.0% Completion Factor % Individual Carrier Metrics
  • 28. Individual Carrier Metrics Frontier Airlines Operations Performance February 2012: 99.1% completed, 76.9% on-time departures, 72.5% on-time arrivals Hub Performance Mainline & ExpressAirport CF% D0% D15% A0% A14% Taxi-Out Operator CF% D0% D15% A0% A14% DEN 99.2 37.5 73.2 43.3 73.5 14.9 min Frontier 99.4 45.4 75.6 43.0 72.7 MKE 98.9 64.9 82.4 51.6 78.1 15.5 min Republic 98.1 73.2 86.1 55.0 81.2 MCI 99.3 50.4 74.5 41.0 66.3 14.3 min Chautauqua 98.7 54.3 76.5 43.6 69.3 Performance by Aircraft Type Key Market Performance Route CF% D0% D15% A0% A14% Family CF% D0% D15% A0% A14% LAS-DEN 100.0 51.9 78.8 43.1 77.5 DEN-LAS 100.0 33.8 73.8 37.5 69.4A318/319/320 99.4 45.4 75.6 43.0 72.7 DEN-COS 98.0 45.5 71.7 38.6 64.8 COS-DEN 98.0 53.1 75.9 46.9 69.7 Q400 97.3 45.8 70.7 35.1 64.9 DEN-LAX 100.0 37.0 72.5 44.2 67.4 LAX-DEN 100.0 54.0 75.2 46.0 77.4EMB-170/190 98.9 55.9 77.6 45.3 70.2 DEN-SLC 100.0 33.3 71.1 35.6 68.1 SLC-DEN 100.0 53.3 74.8 40.7 71.9 DEN-DFW 98.4 43.2 78.4 44.8 80.0 ERJ-135 98.1 73.2 86.1 55.0 81.2 DFW-DEN 98.4 62.4 81.6 61.6 82.4 28
  • 29. On-Time Arrivals (A14) Performance 100.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 2/1/12 2/2/12 2/3/12 2/4/12 2/5/12 2/6/12 2/7/12 2/8/12 2/9/12 2/10/12 Feb 3 – DEN Snow 2/11/12 2/12/12 2/13/12 A14% 2/14/12 2/15/1229 2/16/12 2/17/12 2/18/12 All Marketed Flights 2/19/12 CF% 2/20/12 2/21/12 2/22/12 2/23/12 2/24/12 2/25/12 Frontier Airlines A14% and CF% by Day 2/26/12 2/27/12 2/28/12 2/29/12 80.0% 85.0% 90.0% 95.0% 100.0% Completion Factor % Individual Carrier Metrics
  • 30. Individual Carrier Metrics JetBlue Airways Operations Performance February 2012: 99.8% completed, 86.3% on-time departures, 84.1% on-time arrivals Focus City Performance Key Market PerformanceAirport CF% D0% D15% A0% A14% Taxi-Out Route CF% D0% D15% A0% A14% JFK 99.9 70.5 86.8 70.8 85.1 22.5 min FLL-JFK 100.0 62.6 81.5 67.3 84.3 BOS 99.9 72.0 87.7 71.2 86.0 19.1 min JFK-FLL 100.0 62.3 84.7 63.3 79.4 MCO 100.0 68.7 84.7 67.7 84.4 16.1 min FLL 99.9 66.9 83.4 61.7 81.7 17.6 min JFK-MCO 100.0 73.3 86.3 68.2 86.7 SJU 98.4 59.8 80.1 61.7 81.9 16.3 min MCO-JFK 100.0 69.0 89.0 74.1 88.6 LGB 100.0 76.7 91.2 75.6 91.7 13.3 min JFK-BUF 100.0 75.0 88.0 69.5 87.0 BUF-JFK 100.0 83.0 92.0 81.5 91.5 Performance by Aircraft Type BOS-MCO 100.0 75.4 92.5 67.3 85.9 Family CF% D0% D15% A0% A14% JFK-PBI 100.0 69.5 88.8 66.0 84.8Airbus A320 99.9 69.2 86.3 66.8 84.0 BOS-JFK 100.0 69.7 86.4 76.8 87.9 EMB-190 99.7 74.4 86.2 69.0 84.2 MCO-BOS 100.0 70.7 86.9 74.2 88.4 30
  • 31. On-Time Arrivals (A14) Performance 100.0% 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 2/1/12 2/2/12 2/3/12 2/4/12 2/5/12 2/6/12 2/7/12 2/8/12 2/9/12 2/10/12 2/11/12 2/12/12 2/13/12 A14% 2/14/12 2/15/1231 2/16/12 2/17/12 2/18/12 2/19/12 All Marketed Flights CF% 2/20/12 2/21/12 Feb 24 – NE Disruption 2/22/12 2/23/12 2/24/12 2/25/12 JetBlue Airways A14% and CF% by Day 2/26/12 2/27/12 2/28/12 2/29/12 80.0% 85.0% 90.0% 95.0% 100.0% Individual Carrier Metrics Completion Factor %
  • 32. Individual Carrier Metrics Southwest Airlines Operations Performance February 2012: 99.0% completed, 88.4% on-time departures, 90.0% on-time arrivals Focus City Performance Key Market PerformanceAirport CF% D0% D15% A0% A14% Taxi-Out Route CF% D0% D15% A0% A14%MDW 98.0 56.4 86.8 77.8 91.4 11.5 min HOU-DAL 96.4 47.3 79.5 64.8 82.6 LAS 99.2 49.9 86.0 75.1 91.1 12.8 min DAL-HOU 96.7 53.4 86.2 68.7 87.2 BWI 99.5 64.3 89.2 80.3 93.2 12.0 min BUR-OAK 96.7 75.6 95.2 85.8 96.9 PHX 99.1 52.9 87.3 74.0 90.7 9.9 min LAS-PHX 98.1 52.5 88.5 70.1 90.8 DEN 97.8 48.3 80.7 70.7 87.3 13.3 min SAT-DAL 99.2 71.5 90.3 78.7 91.4 DAL 98.9 50.7 86.1 72.0 89.3 9.4 min DAL-SAT 99.2 53.9 89.2 74.3 90.1 OAK-BUR 97.5 62.3 91.0 77.7 92.7 Performance by Aircraft TypeFamily CF% D0% D15% A0% A14% PHX-LAS 97.2 57.5 90.2 71.8 93.1 733 99.1 57.3 86.1 70.0 87.7 LAS-LAX 97.9 42.6 85.3 62.6 85.3 735 99.1 58.9 88.0 73.3 89.7 73G 99.0 62.3 89.3 76.5 91.0 LAX-OAK 97.9 54.6 87.4 67.8 89.9 32
  • 33. On-Time Arrivals (A14) Performance 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 100.0% 2/1/12 2/2/12 2/3/12 2/4/12 2/5/12 2/6/12 2/7/12 2/8/12 2/9/12 2/10/12 2/11/12 2/12/12 2/13/12 A14% 2/14/12 2/15/1233 Feb 23 2/16/12 2/17/12 2/18/12 Chicago Weather CF% All Marketed Flights 2/19/12 2/20/12 2/21/12 2/22/12 2/23/12 2/24/12 2/25/12 Southwest Airlines A14% and CF% by Day 2/26/12 2/27/12 2/28/12 2/29/12 80.0% 85.0% 90.0% 95.0% 100.0% Individual Carrier Metrics Completion Factor %
  • 34. Individual Carrier Metrics Spirit Airlines Operations Performance February 2012: 84.0% on-time departures, 80.2% on-time arrivals Focus City Performance Key Market PerformanceAirport D0% D15% A0% A14% Taxi-Out Route D0% D15% A0% A14% FLL 67.7 85.1 62.7 82.1 16.9 min FLL-LGA 54.3 75.9 54.3 75.9 ORD 68.3 81.5 63.9 81.0 17.3 min LGA-FLL 72.4 84.5 61.2 76.7 DTW 74.0 85.1 58.8 79.6 15.8 min LAS-LAX 61.4 78.1 56.1 76.3 LAX-LAS 76.1 85.8 71.7 85.0 LAS-ORD 64.2 84.2 64.2 82.1 Performance by Aircraft Type ORD-LAS 59.6 81.9 66.7 81.7 Family D0% D15% A0% A14% FLL-ACY 67.8 80.5 57.5 81.6 319 70.9 84.9 61.0 80.8 320 65.9 82.4 57.5 78.9 FLL-DCA 64.4 81.6 57.5 80.5 321 63.2 81.1 61.1 78.7 FLL-ATL 70.1 89.7 52.9 82.8 LAS-DTW 71.3 80.5 47.7 74.4 34
  • 35. On-Time Arrivals (A14) Performance 100.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 2/1/12 2/2/12 2/3/12 2/4/12 2/5/12 2/6/12 2/7/12 2/8/12 2/9/12 2/10/12 2/11/12 2/12/12 2/13/12 2/14/1235 A14% 2/15/12 2/16/12 2/17/12 All Marketed Flights 2/18/12 2/19/12 Feb 24 – NE Disruption 2/20/12 2/21/12 2/22/12 Spirit Airlines A14% and CF% by Day 2/23/12 2/24/12 2/25/12 2/26/12 2/27/12 2/28/12 2/29/12 Individual Carrier Metrics
  • 36. Individual Carrier Metrics United Airlines Operations Performance February 2012: 97.8% completed, 84.6% on-time departures, 82.9% on-time arrivals Hub Performance Mainline & ExpressAirport CF% D0% D15% A0% A14% Taxi-Out Operator CF% D0% D15% A0% A14% SkyWest 97.5 68.5 84.3 62.8 82.6 ORD 97.6 64.6 82.4 69.0 83.9 17.5 min United 98.8 64.0 85.4 67.0 83.7 DEN 97.1 62.1 83.9 66.6 84.9 16.8 min ExpressJet 96.7 66.8 82.0 67.4 81.4 Shuttle America 97.7 71.7 85.8 58.1 79.5 SFO 98.8 60.3 80.3 64.9 80.4 17.9 min GoJet 97.4 75.2 85.6 66.1 82.5 IAD 98.7 71.6 85.8 73.3 86.4 17.8 min Mesa 98.4 78.6 89.1 75.7 88.5 Colgan 98.1 82.2 88.8 76.8 86.9 LAX 99.1 67.7 87.4 65.2 85.7 16.9 min Trans States 98.5 70.1 85.1 69.8 84.7 Atlantic Southeast 96.6 70.7 80.6 67.1 80.9 Aer Lingus 100.0 56.3 87.5 81.3 84.4 Performance by Aircraft Type Family CF% D0% D15% A0% A14% Key Market Performance A319/320 98.5 66.8 85.1 66.7 83.5 Route CF% D0% D15% A0% A14% Airbus A330* 100.0 56.3 87.5 81.3 84.4 SFO-LAX 97.8 64.2 83.4 56.3 80.4 Boeing 747 98.9 53.8 80.4 59.8 76.4 LGA-ORD 96.9 80.5 90.1 75.1 86.9 Boeing 757 99.5 59.8 87.1 70.7 86.7 LAX-SFO 98.0 60.7 82.7 60.7 79.2 Boeing 767 98.5 64.2 85.5 69.1 84.6 ORD-LGA 97.2 64.6 80.8 69.9 81.9 Boeing 777 98.1 59.5 83.3 57.3 75.6 SFO-ORD 99.2 61.6 88.6 61.8 82.6 CRJ-200/700 97.4 71.6 85.5 65.8 83.6 ORD-SFO 99.4 51.9 80.8 68.1 80.6 Dash-8-200 99.2 81.9 91.2 78.1 89.9 ORD-DCA 97.1 72.4 86.2 71.8 85.6 EMB-120 97.7 64.4 80.9 59.7 80.1 DCA-ORD 97.4 79.3 89.8 71.3 87.1 EMB-170 97.7 71.7 85.8 58.1 79.5 SAN-LAX 98.1 73.3 90.4 67.6 88.6 ERJ-145 97.0 67.4 82.7 67.8 82.1 LAX-SAN 98.4 65.9 86.3 65.3 88.0 Saab 340 97.8 82.3 88.1 76.4 85.9* A330 Operated by Aer Lingus IAD-MAD 36
  • 37. On-Time Arrivals (A14) Performance 100.0% 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 2/1/12 2/2/12 2/3/12 2/4/12 2/5/12 2/6/12 2/7/12 2/8/12 2/9/12 2/10/12 2/11/12 2/12/12 A14% 2/13/12 2/14/12 2/15/1237 2/16/12 2/17/12 CF% 2/18/12 All Marketed Flights 2/19/12 2/20/12 Feb 24 – NE Weather 2/21/12 2/22/12 2/23/12 2/24/12 2/25/12 United Airlines A14% and CF% by Day 2/26/12 2/27/12 2/28/12 2/29/12 80.0% 85.0% 90.0% 95.0% 100.0% Completion Factor % Individual Carrier Metrics
  • 38. Individual Carrier Metrics US Airways Operations Performance February 2012: 98.8% completed, 88.8% on-time departures, 85.6% on-time arrivals Hub Performance Mainline & ExpressAirport CF% D0% D15% A0% A14% Taxi-Out Operator CF% D0% D15% A0% A14% US Airways 99.7 77.8 92.5 72.1 89.2 CLT 99.2 74.2 89.6 69.7 88 18.8 min Air Wisconsin 98.0 69.2 83.6 59.1 79.2 PHL 98.3 70.1 84.5 67.4 82.7 19.8 min PSA Airlines 98.7 69.5 86.6 59.9 84.0 Republic 99.0 80.0 89.3 62.3 83.2 PHX 99.9 76.5 92.8 72.5 91.8 17.3 min Piedmont 95.7 63.3 80.7 66.0 80.2 DCA 98.9 66.4 87.0 68.0 85.2 18.5 min Mesa 99.8 83.0 92.3 76.7 91.1 Chautauqua 98.4 69.3 85.6 54.4 78.9 Skywest 99.6 87.8 96.2 71.8 94.7 Trans States 98.7 76.1 85.0 69.9 83.5 Colgan 96.3 85.8 89.2 81.7 88.7 Performance by Aircraft Type Key Market Performance Family CF% D0% D15% A0% A14% Route CF% D0% D15% A0% A14%Airbus A319/320/321 99.7 78.8 93.1 72.4 89.7 PHL-LGA 96.0 61.4 78.2 48.7 69.8 Airbus A330 99.2 79.9 89.1 68.6 82.0 LGA-PHL 96.6 57.4 79.5 61.6 77.0 Boeing 737 99.8 72.3 91.1 70.1 88.5 BOS-PHL 99.8 85.5 94.5 82.2 91.4 Boeing 757 99.7 76.5 91.7 69.4 87.6 PHL-BOS 100.0 80.3 90.7 76.0 87.4 Boeing 767 99.6 71.0 85.1 64.3 79.5 LGA-DCA 96.0 91.1 95.8 76.3 89.7 CRJ Series 98.7 72.9 86.9 63.5 83.9 DCA-LGA 96.0 86.8 94.7 78.2 91.3 Dash 8-100/300 95.9 65.0 81.5 67.3 81.1 BOS-LGA 99.5 91.8 97.4 81.0 94.1 EMB-170/175/190 99.1 80.6 89.9 65.2 84.4 LGA-BOS 99.5 91.8 95.6 85.4 92.8 ERJ-145 98.5 71.9 85.4 60.2 80.6 BOS-DCA 99.7 92.1 97.4 84.9 93.7 Saab 340 96.3 85.8 89.2 81.7 88.7 DCA-BOS 99.7 86.2 95.0 83.6 93.7 38
  • 39. On-Time Arrivals (A14) Performance 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 100.0% 2/1/12 2/2/12 2/3/12 2/4/12 2/5/12 2/6/12 2/7/12 2/8/12 2/9/12 2/10/12 2/11/12 2/12/12 2/13/12 2/14/12 Feb 24 – PHL/NYC A14% 2/15/1239 2/16/12 2/17/12 CF% 2/18/12 All Marketed Flights 2/19/12 2/20/12 2/21/12 2/22/12 2/23/12 US Airways A14% and CF% by Day 2/24/12 2/25/12 2/26/12 2/27/12 2/28/12 2/29/12 80.0% 85.0% 90.0% 95.0% 100.0% Completion Factor % Individual Carrier Metrics
  • 40. Individual Carrier Metrics Virgin America Operations Performance February 2012: 99.7% completed, 92.1% on-time departures, 92.4% on-time arrivals Focus City Performance Key Market PerformanceAirport CF% D0% D15% A0% A14% Taxi-Out Route CF% D0% D15% A0% A14% SFO-LAX 100.0 76.8 94.1 71.9 92.1 SFO 99.8 72.3 93.8 77.9 90.1 12.7 min LAX-SFO 100.0 73.0 90.7 78.9 87.7 LAX 99.8 73.6 93.2 71.5 92.0 10.1 min LAS-SFO 100.0 63.0 86.8 78.8 91.5 JFK 99.4 67.3 91.6 80.1 96.2 21.0 min SFO-LAS 100.0 74.2 94.7 82.1 94.7 BOS 100.0 69.3 93.9 80.5 99.1 17.9 min JFK-LAX 100.0 64.9 94.8 86.8 96.0 LAX-JFK 99.4 74.9 95.3 84.6 97.0 SFO-JFK 99.3 70.8 92.4 76.9 97.2 Performance by Aircraft Type JFK-SFO 98.6 67.1 86.0 79.0 90.9Family CF% D0% D15% A0% A14% 319 99.7 75.8 93.6 76.4 94.4 SFO-SEA 100.0 67.3 95.5 70.0 92.7 320 99.7 68.4 91.7 74.1 91.9 SEA-SFO 100.0 55.0 86.2 79.8 90.8 40
  • 41. On-Time Arrivals (A14) Performance 0.0% 100.0% 120.0% 20.0% 40.0% 60.0% 80.0% 2/1/12 2/2/12 2/3/12 2/4/12 2/5/12 2/6/12 2/7/12 2/8/12 2/9/12 2/10/12 2/11/12 2/12/12 A14% 2/13/12 2/14/12 2/15/1241 2/16/12 2/17/12 2/18/12 CF% All Marketed Flights 2/19/12 2/20/12 2/21/12 2/22/12 2/23/12 2/24/12 Virgin America A14% and CF% by Day 2/25/12 2/26/12 2/27/12 2/28/12 2/29/12 90.0% 92.0% 94.0% 96.0% 98.0% 100.0% Individual Carrier Metrics Completion Factor %
  • 42. Methodology Notes & MethodsMethodology. masFlight operations data is collected from various operational and schedule providersand matched using proprietary algorithms. Data sources include flight, schedule and aircraft positiondata obtained from airlines, purchased from third-party commercial vendors, and collected from real-time information feeds from the Federal Aviation Administration, NOAA and other government sources.Legal Terms of Use. You may not sell, sublicense, transfer, reverse engineer, distribute or otherwisealter any part of masFlight Daily Reports without prior approval from Marks Systems Inc. You may notutilize masFlight data for any aviation, commercial, operational, law enforcement, or judicial activitythat relies on the accuracy, availability, or validity of the data or summaries provided, including for anypassenger rights claims actions such as those under DOT Part 259 or EU Regulation 261/2004.masFlight is a registered trademark of Marks Systems Inc.Copyright 2012 Marks Systems Inc., masflight.com, All Rights ReservedFor more information, please contact:Edmund OtubuahDirector of Aviation Productsedmund@markssystems.com 42
  • 43. About Marks SystemsWe host, normalize, link and expose big data to usersworldwide. Our vertical market solutions feature easy-to-use self-service tools. masFlight is our aviation Marks Systems is a privatelyplatform focused on airlines, airports, and analysts. held company based in the Washington, DC area.Marks Systems provides integrated data warehousing and analysisapplications for vertical markets. Marks Systems Inc.Marks Systems provides a core platform of climate, geography, 4833 Rugby Avenuepopulation demographics, transportation/logistics, energy, and otherofficial and commercial data sets that can be easily referenced and Suite 301incorporated into other applications. Bethesda, MD 20814 (888) 809-2750 Toll-FreeWe provide advanced query tools that can search, link, validate andpresent information, either through our hosted web/tablet applications, MarksSystems.commasXML, our web services interface, or our SQL hosting service.With extensive backgrounds in enterprise software, data warehousing, Press Contact:and analysis tools, our team knows validation, optimization and interface media@markssystems.comdesign. We set out to build a flexible, scalable solution for warehousingand linking diverse data sets by leveraging cloud infrastructure. 43