masFlight February 2013 Monthly Performance Report

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masFlight February 2013 Monthly Performance Report

  1. 1. Monthly Performance Report U.S. Airlines Flights during February 2013 Release Date: March 26, 2013 © 2013 Marks Systems Inc. All rights reserved.  4833 Rugby Avenue, Suite 301  Bethesda, Maryland 20814  (888) 809-2750
  2. 2. masFlight SolutionsDaily Email ReportWe offer masFlight Daily, a free daily email report forairlines, airports, and aviation-focused professionals.We summarize weather and operational performance bycarrier, by fleet type, and by hub operation.Sign up for free daily reports at:masflightdaily.commasFlight Web ApplicationOperational data is critical to solid planning. masFlightcentralizes information in an easy-to-use, subscription-basedapp for airlines, airports, and industry vendors. Combiningrevenue, schedule, operations and weather data, our platformrevolutionizes schedule planning, operations analysis, airservice development, airport operations and new opportunities.For a free trial, contact solutions@masflight.com 2
  3. 3. Our Partners Key Partners masFlight has partnered with leading aviation data companies to further develop our platform and analytics. We use information provided by these partners, as well as our own proprietary sources, to compile the information in this report. OAG is a global provider of flight FlightStats provides day-of-travel data schedule and flight status data. services and applications to the travel OAG’s leading aviation databases are industry and public. The company unrivaled in their scale, accuracy and specializes in real-time global flightcomprehensiveness. OAG specializes in tracking, weather and other data services aviation data compilation, analysis and that power many of the world’s mostforecasting tools, timetable and mapping popular travel applications. The company applications, and tools for aviation and also provides its own web and mobile disruption management. applications to passengers worldwide. 3
  4. 4. Contents Monthly Performance Report U.S. Carriers, February 2013Section Contents SlideIntroduction Methodology 5Glossary of Terms Explanation of aviation terms used 6Key Metrics February 2013 By Carrier, Rankings 8Airport Summaries Top 5 Departures, Arrivals 11Individual Carrier Metrics Summary & detail for individual carriers 13 To receive this report by email each month, please visit masflight.com 4
  5. 5. Introduction Monthly Performance Report: February 2013 The masFlight Monthly Performance Report summarizes United States airline performance.Differences from DOT ASQP (“On-Time”) Reports. We collect flight information for most scheduledcarriers, including both “mainline” hub-and-spoke airlines and their regional affiliates. DOT’s on-timedata reports differ from ours because:(1) Some carriers are excluded from DOT reports. Only airline certificates with 1% or greater share of scheduled-service domestic passenger revenue report on-time data to DOT. Many low fare and regional carriers are therefore excluded. Our report captures most of these carriers.(2) Our report includes international flights by U.S. carriers. DOT includes only domestic flight operations in its report, since carriers do not report international flights.(3) DOT reports on-time performance by operating carrier, not by marketing carrier. For example, both United and Delta market regional flights that are operated by SkyWest. We report performance by operating carrier (e.g. SkyWest as a discrete entity) and by marketing carrier.(4) DOT reports focus on on-time arrivals only. We focus on three operational statistics. “D15” performance is the percent of flights that depart the gate within 15 minutes of schedule. “A14” performance is the percent that arrive at the destination gate within 14 minutes of schedule. “CF” (or Completion Factor) is the percent of flights scheduled that arrive at their destination, net of cancellations and non-completed diversions. 5
  6. 6. Definitions Terms Used Italicized terms are the key definitions usedTerm DefinitionCF% (Completion Factor) The percent of flights scheduled that arrive at their destinationD0% Flights that depart from their origin by the scheduled departure timeD15% (On-Time Departures) Flights that depart from their origin within 15 minutes of the scheduled timeA0% Flights that arrive at their destination on or before scheduled arrival timeA14% (On-Time Arrivals) Flights that arrive at their destination within 14 minutes of scheduleGate Turn Time The “on-gate” time between gate arrival and gate departure for a given aircraftScheduled Gate Turn Turn time defined by scheduled arrival to scheduled departure timeActual Gate Turn Turn time defined by actual arrival to actual departure timeTaxi-Out Time Time from gate departure to runway takeoffTaxi-In Time Time from runway landing to gate arrivalGround Delay Program FAA delays for flights at departure airport for flights into a specific facility 6
  7. 7. Key Metrics U.S. Airline System Performance Metrics February 2013 Departures Arrivals U.S. Airline Tracked Category Flights Completed On Schedule On-time On Schedule On-time CF% D0% D15% A0% A14% All U.S. Airlines 627,423 97.3% 63.9% 83.1% 61.5% 80.5% Mainline Airlines 217,317 98.5% 66.3% 86.3% 65.8% 84.0% Low Fare Airlines 135,322 98.1% 56.5% 83.1% 61.7% 82.4% Regionals 274,784 96.0% 65.7% 80.6% 57.9% 76.7%All U.S. Airlines include all U.S. carriers tracked by masFlightMainline Airlines include American, Alaska, Continental, Delta, Hawaiian, United, and US AirwaysLow Fare Airlines include JetBlue, AirTran, Frontier, Spirit and SouthwestRegionals include Pinnacle, Colgan, Trans States, CommutAir, Compass, ASA, GoJet, PSA, American Eagle, Comair, SkyWest, Executive,Piedmont, Horizon, Chautauqua, Shuttle America, ExpressJet, Cape Air (United), Mesaba, Mesa, Republic, Silver, and Air Wisconsin. 7
  8. 8. Key Metrics U.S. Carrier Summaries February 2013 All Flights Mainline Only Regional CarriersAirline Tracked CF% D15% A14% Tracked CF% D15% A14% Tracked CF% D15% A14%American 98,062 96.6 60.8 80.2 52,510 97.9 81.5 80.2 45,552 95.3 78.6 74.4Alaska 22,097 98.8 93.3 92.1 11,983 99.5 93.2 91.0 10,114 98.3 93.3 93.5United 144,790 96.1 78.2 75.6 50,375 97.8 83.3 82.4 94,415 95.5 75.3 71.8Delta 134,449 97.5 86.8 84.0 61,804 98.6 89.0 87.0 72,645 96.8 84.9 81.3Frontier 6,511 98.1 75.0 69.2 5,849 98.3 74.4 69.4 662 96.5 80.1 67.6US Airways 86,271 97.0 85.7 80.0 34,875 98.4 89.1 83.1 51,396 96.2 83.3 77.8AirTran 15,161 98.7 91.1 85.3JetBlue 20,856 96.2 76.5 72.0Hawaiian 5,770 99.7 94.4 91.2Southwest 83,107 97.9 84.5 86.2Spirit 6,496 98.4 71.5 68.0Virgin America 3,853 99.1 90.1 89.8(a) Mainline flights marketed by Continental and United are operated by UnitedIncludes flights to, from and within North America onlyCF% = Completed Flights (not cancelled or diverted)D15% = On-time Flight DeparturesA14% = On-time Flight Arrivals 8
  9. 9. Key Metrics Top Ten Airlines by Marketing Carrier February 2013Rank Airline On-Time Arrival Percentage 1 Alaska Airlines 92.1% 2 Hawaiian Airlines 91.2% 3 Virgin America 89.8% 4 Southwest Airlines 86.2% 5 AirTran Airways 85.3% 6 Delta Airlines 84.0% 7 US Airways 80.0% 8 American Airlines 77.6% 9 United Airlines 75.6% 10 JetBlue Airways 72.0% Arrivals at gate within 14 minutes of schedule (A14%) Includes all flights marketed by the carrier: domestic, regional affiliate flying, and international operations. Excludes codeshare flights operated by other airlines. 9
  10. 10. Key Metrics Top Ten Airlines by Operating Carrier February 2013 Rank Airline On-Time Arrival Percentage 1 Horizon Air 94.0% 2 Hawaiian Airlines 91.2% 3 Alaska Airlines 91.0% 4 Virgin America 89.8% 5 Executive Airlines 89.1% 6 Delta Airlines 87.0% 7 Southwest Airlines 86.2% 8 AirTran Airways 85.3% 9 Mesa Airlines 85.0% 10 Compass Airlines 84.2% Arrivals at gate within 14 minutes of schedule (A14%)Includes all flights operated by each carrier, including domestic and international operations to/from North America. Regional affiliate flying for different airlines is grouped under the regional airline. 10
  11. 11. Best & Worst Airports: Departures Best Performing Major Airports by Departure Performance February 2013 (All Flights) Airport Flights From: CF% D0% D15% SEA Seattle/Tacoma Int’l 99.0% 72.1% 92.0% PHX Phoenix Sky Harbor 99.2% 65.2% 88.7% SAN San Diego 98.5% 66.0% 87.7% SLC Salt Lake City 98.8% 71.5% 87.6% LAX Los Angeles Int’l 97.3% 65.3% 86.5% Worst Performing Major Airports by Departure Performance February 2013 (All Flights) Airport Flights From: CF% D0% D15% ORD Chicago O’Hare 93.6% 45.6% 68.6% EWR Newark Liberty 93.7% 56.2% 76.7% FLL Ft. Lauderdale/Hollywood 97.9% 55.7% 77.3% DEN Denver Int’l 96.5% 49.6% 77.4% MDW Chicago Midway 95.8% 43.7% 78.2%For definitions, see notes at beginning of presentation. 11
  12. 12. Best & Worst Airports: Arrivals Best Performing Major Airports by Arrival Performance February 2013 (All Flights) Airport Flights To: A0% A14% SEA Seattle/Tacoma Int’l 72.4% 89.1% PHX Phoenix Sky Harbor 69.2% 88.7% SLC Salt Lake City 66.8% 85.9% SAN San Diego 65.2% 85.8% MDW Chicago Midway 63.8% 85.2% Worst Performing Major Airports by Arrival Performance February 2013 (All Flights) Airport Flights To: A0% A14% ORD Chicago O’Hare 53.1% 70.3% CLE Cleveland Hopkins 50.9% 71.8% FLL Ft. Lauderdale/Hollywood 50.1% 72.8% PHL Philadelphia Int’l 55.1% 73.7% EWR Newark Liberty 60.1% 75.2%For definitions, see notes at beginning of presentation. 12
  13. 13. Individual Carrier Metrics AirTran Airways Operations Performance February 2013: 98.7% completed, 91.1% on-time departures, 85.3% on-time arrivals Hub Performance Key Market PerformanceAirport CF% D0% D15% A0% A14% Taxi-Out Route CF% D0% D15% A0% A14% ATL 98.8 73.8 89.5 63.7 85.6 19.3 min MCO-ATL 100.0 82.3 94.0 55.6 87.1MCO 99.6 77.6 90.7 60.7 83.4 15.1 min ATL-MCO 100.0 67.4 88.8 71.6 87.9 BWI 99.0 82.3 91.2 64.5 84.5 17.8 min FLL-ATL 100.0 75.9 87.3 63.2 83.6MKE 98.3 82.6 91.9 66.5 88.4 23.6 min ATL-FLL 100.0 68.2 88.2 60.9 80.5 LGA-ATL 95.4 67.5 88.3 46.6 74.3 ATL-LGA 95.4 66.0 84.0 58.7 81.1 Performance by Aircraft Type ATL-TPA 100.0 74.9 89.4 72.5 91.3 Family CF% D0% D15% A0% A14% TPA-ATL 100.0 73.9 91.8 62.8 85.0Boeing 717 98.6 79.6 91.3 65.2 85.8 FLL-BWI 100.0 66.0 82.7 61.1 83.3Boeing 737 99.4 76.7 90.2 62.6 83.5 ATL-DCA 98.1 73.0 88.7 81.1 92.5 13
  14. 14. On-Time Arrivals (A14) Performance 70.0% 100.0% 40.0% 50.0% 60.0% 90.0% 80.0% 2/1/13 2/2/13 2/3/13 2/4/13 2/5/13 2/6/13 2/7/13 2/8/13 2/9/13 2/10/13 2/11/13 2/12/13 2/13/13 2/14/13 A14%14 2/15/13 2/16/13 CF% 2/17/13 2/18/13 All Marketed Flights 2/19/13 2/20/13 2/21/13 2/22/13 2/23/13 2/24/13 AirTran Airways A14% and CF% by Day 2/25/13 2/26/13 2/27/13 2/28/13 90.0% 92.0% 94.0% 96.0% 98.0% 100.0% Individual Carrier Metrics Completion Factor %
  15. 15. Individual Carrier Metrics American Airlines Operations Performance February 2013: 96.6% completed, 80.2% on-time departures, 77.6% on-time arrivals Hub Performance Mainline & ExpressAirport CF% D0% D15% A0% A14% Taxi-Out Operator CF% D0% D15% A0% A14% DFW 98.1 49.4 77.6 62.6 81.8 14.1 min American 98.1 58.1 81.7 61.4 80.4 ORD 93.5 47.0 70.6 56.5 71.5 20.5 min American Eagle 97.2 66.4 81.2 60.2 77.7 MIA 99.2 56.7 80.2 68.9 84.6 16.5 min Chautauqua 93.7 69.0 83.5 43.8 71.8 LAX 98.0 71.7 86.5 64.2 82.4 16.3 min LGA 94.3 71.7 83.0 62.7 77.2 23.3 min Skywest 99.4 79.4 91.2 61.7 84.3 JFK 94.1 57.1 78.6 64.2 78.1 24.3 min Executive 99.8 85.0 91.2 56.4 85.6 Performance by Aircraft Type Key Market Performance Family CF% D0% D15% A0% A14% Route CF% D0% D15% A0% A14% DFW-LAX 99.6 34.3 75.3 46.7 75.5 Boeing 737 98.4 62.5 84.5 63.9 82.6 LAX-DFW 99.3 68.2 86.0 78.4 89.2 Boeing 757 98.0 60.2 81.9 60.9 80.0 ORD-DFW 97.4 38.9 73.3 53.5 72.6 Boeing 767 96.9 57.3 79.5 58.6 75.6 DFW-ORD 97.1 32.8 65.7 49.8 68.5 Boeing 777 97.9 50.8 78.0 52.1 71.8 DFW-SAT 99.8 46.7 79.1 55.5 81.3 ATR-72 Prop 99.7 83.3 90.8 65.0 89.1 SAT-DFW 99.8 70.5 87.2 71.5 88.2 AUS-DFW 98.0 73.7 88.1 69.3 88.4 CRJ-700 94.2 64.0 78.0 54.5 73.4 DFW-AUS 98.0 43.0 77.1 53.4 77.6ERJ-135/140/145 95.2 62.9 78.5 55.4 74.2 DFW-LGA 97.2 46.2 74.8 73.2 85.0 MD-80 Series 97.7 54.9 79.3 59.6 79.6 LGA-DFW 97.2 73.2 87.1 64.7 80.5 15
  16. 16. On-Time Arrivals (A14) Performance 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 100.0% 2/1/13 2/2/13 2/3/13 2/4/13 2/5/13 2/6/13 2/7/13 2/8/13 2/9/13 2/10/13 2/11/13 2/12/13 2/13/13 2/14/13 A14%16 2/15/13 2/16/13 CF% 2/17/13 2/18/13 All Marketed Flights 2/19/13 2/20/13 2/21/13 2/22/13 2/23/13 2/24/13 2/25/13 American Airlines A14% and CF% by Day 2/26/13 2/27/13 2/28/13 80.0% 85.0% 90.0% 95.0% 100.0% Completion Factor % Individual Carrier Metrics
  17. 17. Individual Carrier Metrics Alaska Airlines Operations Performance February 2013: 98.8% completed, 93.3% on-time departures, 92.1% on-time arrivals Hub Performance Mainline & ExpressAirport CF% D0% D15% A0% A14% Taxi-Out Operator CF% D0% D15% A0% A14% Alaska 99.5 81.1 93.2 74.8 91.0 SEA 99.0 75.4 93.7 77.2 92.4 12.8 min Horizon 98.1 73.7 93.6 78.2 94.0 PDX 98.8 78.7 93.5 78.9 93.3 9.8 min SkyWest 99.7 88.0 93.5 81.2 94.1 ANC 96.8 85.8 93.5 66.3 86.8 14.6 min PenAir 73.7 60.5 71.8 34.5 53.8 Performance by Aircraft Type Key Market Performance Route CF% D0% D15% A0% A14% Family CF% D0% D15% A0% A14% PDX-SEA 97.8 76.3 94.2 80.2 94.4 SEA-PDX 98.6 71.4 94.6 77.7 95.5Boeing 737 99.6 81.0 93.3 74.7 91.0 SEA-GEG 96.5 75.5 93.6 73.9 93.6B737 Combi 98.3 82.8 92.5 75.7 90.7 GEG-SEA 96.2 79.1 94.3 80.2 93.8 ANC-SEA 99.7 85.4 93.5 76.8 93.2 CRJ-700 99.7 88.0 93.5 81.2 94.1 SEA-ANC 100.0 71.0 91.7 51.9 80.9 LAX-SEA 99.6 79.9 93.1 57.5 87.6 Q400 98.1 73.7 93.6 78.2 94.0 SEA-LAX 100.0 77.6 93.8 69.5 91.5 BOI-SEA 98.6 81.1 93.9 82.1 93.4 Saab 340 73.7 60.5 71.8 34.5 53.8 SEA-BOI 100.0 77.2 93.0 77.2 94.0 17
  18. 18. On-Time Arrivals (A14) Performance 100.0% 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 2/1/13 2/2/13 2/3/13 2/4/13 2/5/13 2/6/13 2/7/13 2/8/13 2/9/13 2/10/13 2/11/13 2/12/13 2/13/13 2/14/13 A14%18 2/15/13 2/16/13 CF% 2/17/13 2/18/13 All Marketed Flights 2/19/13 2/20/13 2/21/13 2/22/13 2/23/13 2/24/13 Alaska Airlines A14% and CF% by Day 2/25/13 2/26/13 2/27/13 2/28/13 90.0% 92.0% 94.0% 96.0% 98.0% 100.0% Completion Factor % Individual Carrier Metrics
  19. 19. Individual Carrier Metrics Delta Air Lines Operations Performance February 2013: 97.5% completed, 86.8% on-time departures, 84.0% on-time arrivals Hub Performance Mainline & ExpressAirport CF% D0% D15% A0% A14% Taxi-Out Operator CF% D0% D15% A0% A14% ATL 99.0 67.6 85.1 68.0 85.7 19.0 min Delta 98.6 73.3 89.0 70.8 87.0DTW 97.9 68.9 84.0 67.5 83.7 25.4 min Pinnacle 96.6 73.2 84.8 65.2 80.5MSP 98.2 73.3 86.3 71.7 85.9 22.5 min ExpressJet 97.9 69.0 81.5 65.4 80.4 SLC 98.8 77.2 89.7 71.6 89.0 21.5 min SkyWest 97.7 77.3 89.0 65.5 85.1 LGA 92.8 70.1 82.5 63.3 78.8 26.9 min Compass 96.6 79.6 88.8 70.7 84.2 Chautauqua 95.1 72.7 83.9 55.1 75.4 JFK 94.2 69.5 83.1 68.3 82.2 28.1 min Shuttle America 92.5 76.8 87.6 67.0 82.7CVG 96.8 76.3 87.4 74.6 86.4 17.2 min GoJet 90.1 67.6 78.2 61.3 75.3MEM 97.8 78.0 88.8 73.5 88.0 17.0 min Performance by Aircraft Type Key Market Performance Family CF% D0% D15% A0% A14% Route CF% D0% D15% A0% A14% Airbus 319/320 98.3 73.9 88.2 71.2 86.3 MCO-ATL 100.0 83.6 96.1 76.4 93.7 Airbus 330 96.5 70.3 87.5 70.3 85.0 ATL-MCO 100.0 62.3 89.4 68.7 90.7 Boeing 737 98.4 74.8 90.2 75.5 89.4 ATL-LGA 96.3 67.5 84.7 74.0 86.5 Boeing 747 89.9 75.8 87.4 69.7 84.2 LGA-ATL 96.3 78.8 91.0 56.8 85.3 Boeing 757 99.3 73.2 91.2 72.6 89.6 ATL-DCA 98.7 71.4 87.5 71.9 88.6 Boeing 767 97.1 73.9 89.2 72.8 86.5 DCA-ATL 98.7 80.3 91.5 60.9 83.4 Boeing 777 98.5 77.4 89.5 68.6 83.9 CRJ Series 97.0 72.6 84.5 65.4 81.4 FLL-ATL 100.0 73.9 91.8 61.1 85.2 DC-9-50 99.4 72.9 86.0 65.8 83.9 ATL-FLL 100.0 59.0 88.9 63.8 83.5 EMB-120 94.6 69.9 83.6 53.4 79.1 BOS-LGA 92.7 88.6 96.7 74.6 90.6 EMB-170/175 94.8 78.4 88.3 69.2 83.6 LGA-BOS 92.7 75.9 89.3 76.5 89.9 ERJ-145 95.1 72.7 83.9 55.1 75.4 MD-88 99.0 74.0 89.1 68.5 86.5 MD-90 98.8 67.8 84.1 65.7 82.3 19
  20. 20. On-Time Arrivals (A14) Performance 100.0% 40.0% 60.0% 70.0% 80.0% 90.0% 50.0% 2/1/13 2/2/13 2/3/13 2/4/13 2/5/13 2/6/13 2/7/13 2/8/13 2/9/13 2/10/13 2/11/13 2/12/13 2/13/13 2/14/1320 A14% 2/15/13 2/16/13 2/17/13 CF% 2/18/13 All Marketed Flights 2/19/13 2/20/13 2/21/13 2/22/13 2/23/13 2/24/13 Delta Air Lines A14% and CF% by Day 2/25/13 2/26/13 2/27/13 2/28/13 80.0% 85.0% 90.0% 95.0% 100.0% Completion Factor % Individual Carrier Metrics
  21. 21. Individual Carrier Metrics Frontier Airlines Operations Performance Frontier 2013: 98.1% completed, 75.0% on-time departures, 69.2% on-time arrivals Hub Performance Mainline & ExpressAirport CF% D0% D15% A0% A14% Taxi-Out Operator CF% D0% D15% A0% A14% DEN 98.2 47.1 72.7 46.0 72.6 14.9 min Frontier 98.8 51.4 74.4 43.5 69.4 MKE 92.9 69.5 86.3 45.1 64.7 14.1 min Republic 96.5 65.5 80.1 41.1 67.6 MCI 100.0 44.2 80.5 33.8 68.8 15.7 min Performance by Aircraft Type Key Market Performance Route CF% D0% D15% A0% A14% Family CF% D0% D15% A0% A14% DEN-PHX 99.2 45.7 76.0 40.3 70.5 PHX-DEN 99.2 47.2 80.3 37.0 75.6A318/319/320 98.3 51.4 74.4 43.5 69.4 LAX-DEN 100.0 41.3 68.6 30.6 67.8 DEN-LAS 99.2 30.0 66.7 42.5 67.5EMB-170/190 96.2 65.5 80.1 41.1 67.6 LAS-DEN 99.2 55.8 75.8 59.2 77.5 DEN-LAX 100.0 41.7 71.7 33.3 60.8 DEN-SLC 98.3 44.8 68.1 37.1 60.3 SLC-DEN 97.5 49.6 66.1 33.0 63.5 DEN-DFW 99.1 45.8 70.1 37.4 63.6 DFW-DEN 99.1 59.8 82.2 54.2 81.3 21
  22. 22. On-Time Arrivals (A14) Performance 100.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 2/1/13 2/2/13 2/3/13 2/4/13 2/5/13 2/6/13 2/7/13 2/8/13 2/9/13 2/10/13 2/11/13 2/12/13 2/13/13 2/14/13 A14%22 2/15/13 2/16/13 CF% 2/17/13 2/18/13 All Marketed Flights 2/19/13 2/20/13 2/21/13 2/22/13 2/23/13 2/24/13 2/25/13 Frontier Airlines A14% and CF% by Day 2/26/13 2/27/13 2/28/13 80.0% 85.0% 90.0% 95.0% 100.0% Completion Factor % Individual Carrier Metrics
  23. 23. Individual Carrier Metrics JetBlue Airways Operations Performance February 2013: 96.2% completed, 76.5% on-time departures, 72.0% on-time arrivals Focus City Performance Key Market PerformanceAirport CF% D0% D15% A0% A14% Taxi-Out Route CF% D0% D15% A0% A14% JFK 96.4 54.3 75.3 54.2 72.4 23.7 min FLL-JFK 96.6 43.4 71.1 50.4 68.8 BOS 94.1 55.3 78.0 57.7 74.9 22.5 min JFK-FLL 96.6 52.2 76.5 38.4 63.9 FLL 97.1 52.9 73.7 43.8 67.8 19.4 min MCO 97.1 54.4 76.3 45.8 72.0 17.2 min DCA-BOS 93.0 64.4 78.2 56.5 75.7 SJU 97.8 58.6 76.3 56.3 77.4 14.6 min BOS-DCA 92.5 60.1 79.0 44.1 72.3 LGB 98.8 71.2 81.3 69.8 82.9 13.4 min JFK-MCO 97.6 53.3 74.4 38.2 67.5 MCO-JFK 97.6 50.2 77.1 60.0 77.6 Performance by Aircraft Type JFK-BOS 94.9 55.7 76.8 51.9 73.5 Family CF% D0% D15% A0% A14% BOS-JFK 94.8 57.1 79.3 52.2 73.4Airbus A320 96.4 56.3 78.2 52.7 73.2 BUF-JFK 95.2 62.2 76.1 47.8 68.9 EMB-190 95.7 57.9 73.4 49.9 69.7 JFK-BUF 95.2 52.2 72.2 46.7 68.3 23
  24. 24. On-Time Arrivals (A14) Performance 40.0% 60.0% 70.0% 80.0% 90.0% 100.0% 50.0% 2/1/13 2/2/13 2/3/13 2/4/13 2/5/13 2/6/13 2/7/13 2/8/13 2/9/13 2/10/13 2/11/13 2/12/13 2/13/13 2/14/13 A14% 2/15/1324 2/16/13 2/17/13 CF% 2/18/13 2/19/13 All Marketed Flights 2/20/13 2/21/13 2/22/13 2/23/13 2/24/13 2/25/13 2/26/13 JetBlue Airways A14% and CF% by Day 2/27/13 2/28/13 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 100.0% Completion Factor % Individual Carrier Metrics
  25. 25. Individual Carrier Metrics Southwest Airlines Operations Performance February 2013: 97.9% completed, 84.5% on-time departures, 86.2% on-time arrivals Focus City Performance Key Market PerformanceAirport CF% D0% D15% A0% A14% Taxi-Out Route CF% D0% D15% A0% A14%MDW 96.7 36.2 75.5 62.5 85.2 13.4 min DAL-HOU 97.0 52.1 88.3 66.5 87.9 LAS 99.0 49.2 84.4 67.8 89.2 12.6 min HOU-DAL 97.3 49.8 82.9 59.8 85.0 PHX 99.2 44.9 84.7 69.2 89.7 11.0 min BUR-OAK 96.9 68.9 92.2 81.3 93.7 BWI 97.9 51.8 82.5 67.7 86.9 12.9 min OAK-BUR 97.5 56.9 92.8 71.6 93.7 DEN 96.3 36.5 76.6 66.1 86.9 14.1 min LAS-PHX 98.5 54.7 89.1 67.1 91.8 DAL 97.8 47.5 85.9 69.8 88.4 10.2 min PHX-LAS 99.4 50.5 85.4 60.2 87.8 DAL-SAT 99.7 47.3 86.9 65.2 89.3 Performance by Aircraft TypeFamily CF% D0% D15% A0% A14% SAT-DAL 99.7 76.2 92.7 80.8 94.2 733 97.6 49.0 82.5 60.3 84.0 735 97.9 60.3 88.8 68.5 89.1 LAS-LAX 99.7 47.3 85.6 69.9 89.7 737 98.3 52.8 84.7 66.6 86.6 738 98.2 43.8 85.2 64.9 87.3 OAK-LAX 97.8 49.8 88.1 67.8 89.4 25
  26. 26. On-Time Arrivals (A14) Performance 100.0% 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 2/1/13 2/2/13 2/3/13 2/4/13 2/5/13 2/6/13 2/7/13 2/8/13 2/9/13 2/10/13 2/11/13 2/12/13 2/13/13 2/14/13 A14%26 2/15/13 2/16/13 CF% 2/17/13 2/18/13 All Marketed Flights 2/19/13 2/20/13 2/21/13 2/22/13 2/23/13 2/24/13 2/25/13 2/26/13 Southwest Airlines A14% and CF% by Day 2/27/13 2/28/13 80.0% 85.0% 90.0% 95.0% 100.0% 105.0% Completion Factor % Individual Carrier Metrics
  27. 27. Individual Carrier Metrics Spirit Airlines Operations Performance February 2013: 98.4% completed, 71.5% on-time departures, 68.0% on-time arrivals Focus City Performance Key Market PerformanceAirport CF% D0% D15% A0% A14% Taxi-Out Route CF% D0% D15% A0% A14% FLL 98.3 53.7 74.2 50.9 71.9 17.7 min LGA-FLL 100.0 54.5 75.0 47.3 64.3ORD 97.0 45.4 56.9 41.4 54.4 21.1 min FLL-LGA 100.0 50.9 67.9 44.6 65.2DTW 98.4 64.0 78.7 54.9 73.3 19.4 min DTW-LAS 100.0 56.0 76.2 59.5 73.8 DFW-LAS 100.0 42.9 65.5 45.2 60.7 LAS-DFW 100.0 60.7 72.6 59.5 76.2 Performance by Aircraft Type LAS-DTW 100.0 67.9 78.6 51.8 77.1Family CF% D0% D15% A0% A14% ATL-FLL 100.0 68.8 75.3 55.8 75.3 319 98.7 58.7 73.2 51.9 70.1 320 97.9 52.2 67.7 46.7 63.8 FLL-ATL 100.0 39.0 61.0 33.8 55.8 321 98.2 64.3 83.9 52.2 78.6 FLL-ORD 100.0 43.9 62.1 36.4 54.5 ORD-FLL 98.4 72.3 80.0 50.8 70.8 27
  28. 28. On-Time Arrivals (A14) Performance 100.0% 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 2/1/13 2/2/13 2/3/13 2/4/13 2/5/13 2/6/13 2/7/13 2/8/13 2/9/13 2/10/13 2/11/13 2/12/13 2/13/13 2/14/13 A14%28 2/15/13 2/16/13 CF% 2/17/13 2/18/13 All Marketed Flights 2/19/13 2/20/13 2/21/13 2/22/13 2/23/13 2/24/13 Spirit Airlines A14% and CF% by Day 2/25/13 2/26/13 2/27/13 2/28/13 90.0% 94.0% 96.0% 98.0% 92.0% 100.0% Completion Factor % Individual Carrier Metrics
  29. 29. Individual Carrier Metrics United Airlines Operations Performance February 2013: 96.1% completed, 78.2% on-time departures, 75.6% on-time arrivals Hub Performance Mainline & ExpressAirport CF% D0% D15% A0% A14% Taxi-Out Operator CF% D0% D15% A0% A14% IAH 98.6 56.2 81.0 66.0 82.1 16.8 min United 97.8 57.3 83.3 65.2 82.4 ORD 93.5 41.2 65.0 50.2 69.4 19.6 min ExpressJet 94.4 52.7 71.2 48.8 67.8 Skywest 96.9 64.3 80.9 58.9 78.4 EWR 93.7 51.5 74.0 60.6 75.5 20.8 min DEN 96.6 51.7 77.6 55.8 77.4 18.1 min Shuttle America 94.0 63.0 79.5 55.0 74.3 SFO 98.5 65.0 83.8 67.7 82.4 16.9 min GoJet 93.0 53.8 69.3 44.9 64.0 IAD 96.4 58.9 78.2 61.5 78.1 19.0 min CommutAir 94.1 65.2 73.6 52.5 68.9 LAX 98.8 68.0 86.4 63.5 83.0 16.7 min Trans States 94.8 58.9 75.9 51.9 73.1 CLE 96.3 60.1 77.1 48.4 69.7 18.1 min Silver Airways 96.9 65.9 75.7 50.2 70.6 Mesa 93.9 66.4 81.5 63.0 79.6 Republic 92.1 46.6 67.8 37.8 64.5 Performance by Aircraft Type Chautauqua 95.3 52.6 72.7 31.4 58.9 Cape Air 100.0 87.1 92.9 86.8 91.9 Family CF% D0% D15% A0% A14% A319/320 97.2 64.2 84.1 68.8 83.2 Boeing 737 98.4 52.9 83.5 65.6 83.8 Key Market Performance Boeing 747 97.4 54.3 77.1 60.0 75.5 Route CF% D0% D15% A0% A14% Boeing 757 97.8 57.2 83.1 62.1 81.6 EWR-ORD 93.2 64.5 82.0 69.0 81.1 Boeing 767 96.2 54.1 80.1 57.4 74.7 ORD-CLE 95.3 40.6 62.7 32.7 56.8 Boeing 777 98.6 55.6 82.3 61.7 78.7 CLE-ORD 94.7 57.7 76.6 45.7 66.0 Boeing 787 99.0 53.7 85.1 51.8 77.3 ORD-EWR 92.6 44.8 70.1 57.2 71.3ATR-72 Prop 100.0 87.1 92.9 86.8 91.9 SFO-ORD 99.2 59.9 86.3 53.8 79.3CRJ-200/700 95.7 61.0 78.0 54.6 74.5 LAX-SFO 99.4 57.1 81.8 71.7 86.0Dash-8-200 93.4 58.3 71.5 47.1 67.3 SFO-LAX 100.0 69.6 87.4 68.2 86.0 EMB-120 98.1 71.4 84.9 67.8 84.6 ORD-LGA 90.7 49.2 69.8 51.7 67.3 EMB-170 94.0 63.0 79.5 55.0 74.3 LGA-ORD 90.3 60.0 78.1 55.6 74.7 ERJ-145 94.5 52.8 71.5 48.2 67.7 DCA-ORD 93.4 61.7 81.5 57.1 76.3 Saab 340 96.9 65.9 75.7 50.2 70.6 29 * Flights where the 787 was scheduled to operate. Includes aircraft substitutions following the grounding of the fleet
  30. 30. On-Time Arrivals (A14) Performance 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 100.0% 2/1/13 2/2/13 2/3/13 2/4/13 2/5/13 2/6/13 2/7/13 2/8/13 2/9/13 2/10/13 2/11/13 2/12/13 2/13/13 2/14/13 A14%30 2/15/13 2/16/13 2/17/13 CF% 2/18/13 All Marketed Flights 2/19/13 2/20/13 2/21/13 2/22/13 2/23/13 2/24/13 2/25/13 United Airlines A14% and CF% by Day 2/26/13 2/27/13 2/28/13 80.0% 85.0% 95.0% 90.0% 100.0% Completion Factor % Individual Carrier Metrics
  31. 31. Individual Carrier Metrics US Airways Operations Performance February 2013: 97.0% completed, 85.7% on-time departures, 80.0% on-time arrivals Hub Performance Mainline & ExpressAirport CF% D0% D15% A0% A14% Taxi-Out Operator CF% D0% D15% A0% A14% US Airways 98.4 72.0 89.1 62.2 83.1 CLT 97.9 65.8 85.5 60.0 82.1 19.4 min Air Wisconsin 95.1 63.4 78.7 52.5 73.3 PHL 96.1 63.9 80.2 54.2 73.6 19.1 min Piedmont 94.7 61.5 79.4 50.8 73.9 Republic 95.7 70.8 84.0 52.8 75.5 PHX 99.2 76.6 91.8 72.8 90.8 17.8 min PSA 97.2 66.9 84.9 57.8 81.0 Mesa 98.5 79.7 90.4 68.9 87.2 DCA 95.9 68.9 85.1 59.0 80.4 23.3 min Skywest 97.8 86.8 93.6 75.9 91.9 Chautauqua 96.5 67.3 82.7 39.6 70.5 Trans States 97.0 81.7 91.8 55.7 81.4 Performance by Aircraft Type Key Market Performance Family CF% D0% D15% A0% A14% Route CF% D0% D15% A0% A14%Airbus A319/320/321 98.5 72.7 89.7 62.8 83.9 PHL-BOS 94.4 69.3 81.7 64.9 80.6 Airbus A330 100.0 72.5 84.6 60.7 74.7 BOS-PHL 93.8 78.5 87.7 60.1 77.0 Boeing 737 99.1 64.8 87.7 55.4 81.3 DCA-LGA 93.4 82.3 93.2 63.7 82.5 Boeing 757 99.0 70.6 88.3 63.4 83.6 LGA-DCA 93.4 80.6 89.3 62.9 84.8 Boeing 767 99.8 73.9 87.0 65.7 78.3 DCA-BOS 93.3 73.0 90.2 65.2 85.3 CRJ Series 96.6 69.7 84.2 59.4 80.0 BOS-DCA 93.0 80.7 87.9 63.4 81.0 Dash 8-100/300 94.7 61.5 79.4 50.8 73.9 PHL-LGA 92.9 57.9 74.1 42.5 63.6 EMB-170/175/190 95.7 72.1 84.9 55.7 76.8 LGA-PHL 92.6 65.9 82.7 44.6 65.3 ERJ-145 96.6 70.0 84.5 42.7 72.6 LGA-BOS 91.0 87.5 94.2 75.7 89.5 LGA-CLT 94.8 75.2 89.6 56.1 81.3 31
  32. 32. On-Time Arrivals (A14) Performance 100.0% 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 2/1/13 2/2/13 2/3/13 2/4/13 2/5/13 2/6/13 2/7/13 2/8/13 2/9/13 2/10/13 2/11/13 2/12/13 2/13/13 2/14/13 A14%32 2/15/13 2/16/13 CF% 2/17/13 2/18/13 All Marketed Flights 2/19/13 2/20/13 2/21/13 2/22/13 2/23/13 US Airways A14% and CF% by Day 2/24/13 2/25/13 2/26/13 2/27/13 2/28/13 80.0% 85.0% 90.0% 95.0% 100.0% Completion Factor % Individual Carrier Metrics
  33. 33. Individual Carrier Metrics Virgin America Operations Performance February 2013: 99.1% completed, 90.1% on-time departures, 89.8% on-time arrivals Focus City Performance Key Market PerformanceAirport CF% D0% D15% A0% A14% Taxi-Out Route CF% D0% D15% A0% A14% SFO-LAX 100.0 80.9 91.7 79.9 92.2 SFO 99.3 79.4 91.7 76.0 86.9 12.2 min LAX-SFO 100.0 67.6 89.2 78.4 89.7 LAX 99.2 69.6 91.6 74.5 91.5 10.4 min LAS-SFO 100.0 78.5 85.3 77.0 88.0 JFK 96.3 60.4 87.7 66.0 88.0 22.1 min SFO-LAS 100.0 83.8 93.2 73.8 92.7 BOS 95.0 50.0 86.5 66.7 90.6 18.0 min JFK-LAX 96.3 57.4 89.9 78.9 90.6 LAX-JFK 96.3 65.0 90.0 66.4 86.9 SFO-SAN 100.0 77.0 89.4 63.7 85.8 Performance by Aircraft Type SAN-SFO 100.0 73.2 78.6 74.1 81.3Family CF% D0% D15% A0% A14% JFK-SFO 97.1 55.4 82.2 85.1 88.1 319 99.8 77.3 89.8 75.0 89.8 320 99.0 72.7 90.2 73.8 89.8 SFO-JFK 96.1 76.3 93.8 68.0 90.7 33
  34. 34. On-Time Arrivals (A14) Performance 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 100.0% 2/1/13 2/2/13 2/3/13 2/4/13 2/5/13 2/6/13 2/7/13 2/8/13 2/9/13 2/10/13 2/11/13 2/12/13 2/13/13 2/14/13 A14%34 2/15/13 2/16/13 CF% 2/17/13 2/18/13 All Marketed Flights 2/19/13 2/20/13 2/21/13 2/22/13 2/23/13 2/24/13 2/25/13 Virgin America A14% and CF% by Day 2/26/13 2/27/13 2/28/13 80.0% 85.0% 90.0% 95.0% 100.0% Completion Factor % Individual Carrier Metrics
  35. 35. Methodology NotesMethodology. masFlight operations data is collected from various operational and schedule providers and matchedusing proprietary algorithms. Data sources include flight, schedule and aircraft position data obtained fromairlines, purchased from third-party commercial vendors, and collected from real-time information feeds from theFederal Aviation Administration, NOAA and other government sources.Legal Terms of Use. You may not sell, sublicense, transfer, reverse engineer, distribute or otherwise alter any part ofmasFlight Daily Reports without prior approval from Marks Systems Inc. You may not utilize masFlight data for anyaviation, commercial, operational, law enforcement, or judicial activity that relies on the accuracy, availability, or validityof the data or summaries provided, including for any passenger rights claims actions such as those under DOT Part259 or EU Regulation 261/2004.masFlight is a registered trademark of Marks Systems Inc.Copyright 2013 Marks Systems Inc., masflight.com, All Rights ReservedFor more information, please contact:Edmund OtubuahDirector of Aviation Productsedmund@masflight.com 35
  36. 36. About masFlight and Marks SystemsmasFlight, a Marks Systems product, is an analyticsplatform focused on aviation operations. We integratemultiple data sources to create reliable, end-to-end Marks Systems is a privatelyrecords for 82,000+ global flight operations daily. held company based in themasFlight data can be used to gain insight to aviation operations questions Washington, DC area.through improved competitive environment context and transparency.masFlight goes far beyond U.S. DOT and typical FLIFO data sets. Wecollect and consolidate operational data for virtually all U.S. carriers and for Marks Systems Inc.many global airlines, allowing apples-to-apples comparisons. 4833 Rugby Avenue Suite 301We link contextual information including published Bethesda, MD 20814schedules, weather, airport configuration, and fleet registries to individual (888) 809-2750 Toll-Freeflights, allowing analysts to focus queries on relevant metrics or constraints.We are a team of experienced aviation operations analysts who www.masflight.comunderstand the importance of data integrity and accuracy. We multi-sourceour information and extensively validate and reconcile new data. Press Contact: media@markssystems.comOur portfolio of solutions makes accessing masFlight data easy. Web application Direct cloud SQL access Reports & dashboards Custom data requests Consulting solutions 36

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