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Our Partners3OAG is a global provider of flightschedule and flight status data.OAG’s leading aviation databases areunrivaled in their scale, accuracy andcomprehensiveness. OAG specializes inaviation data compilation, analysis andforecasting tools, timetable and mappingapplications, and tools for aviation anddisruption management.FlightStats provides day-of-travel dataservices and applications to the travelindustry and public. The companyspecializes in real-time global flighttracking, weather and other data servicesthat power many of the world’s mostpopular travel applications. The companyalso provides its own web and mobileapplications to passengers worldwide.Key PartnersmasFlight has partnered with leading aviation data companies to further developour platform and analytics. We use information provided by these partners, aswell as our own proprietary sources, to compile the information in this report.
Monthly Performance ReportU.S. Carriers, March 2013Section Contents SlideIntroduction Methodology 5Glossary of Terms Explanation of aviation terms used 6Key Metrics March 2013 By Carrier, Rankings 8Airport Summaries Top 5 Departures, Arrivals 11Individual Carrier Metrics Summary & detail for individual carriers 134ContentsTo receive this report by email each month, please visit masflight.com
Monthly Performance Report: March 2013The masFlight Monthly Performance Report summarizes United States airline performance.Differences from DOT ASQP (“On-Time”) Reports. We collect flight information for most scheduledcarriers, including both “mainline” hub-and-spoke airlines and their regional affiliates. DOT’s on-timedata reports differ from ours because:(1) Some carriers are excluded from DOT reports. Only airline certificates with 1% or greatershare of scheduled-service domestic passenger revenue report on-time data to DOT. Many lowfare and regional carriers are therefore excluded. Our report captures most of these carriers.(2) Our report includes international flights by U.S. carriers. DOT includes only domestic flightoperations in its report, since carriers do not report international flights.(3) DOT reports on-time performance by operating carrier, not by marketing carrier. Forexample, both United and Delta market regional flights that are operated by SkyWest. We reportperformance by operating carrier (e.g. SkyWest as a discrete entity) and by marketing carrier.(4) DOT reports focus on on-time arrivals only. We focus on three operational statistics.“D15” performance is the percent of flights that depart the gate within 15 minutes of schedule.“A14” performance is the percent that arrive at the destination gate within 14 minutes of schedule.“CF” (or Completion Factor) is the percent of flights scheduled that arrive at their destination,net of cancellations and non-completed diversions.Introduction5
Terms UsedItalicized terms are the key definitions usedTerm DefinitionCF% (Completion Factor) The percent of flights scheduled that arrive at their destinationD0% Flights that depart from their origin by the scheduled departure timeD15% (On-Time Departures) Flights that depart from their origin within 15 minutes of the scheduled timeA0% Flights that arrive at their destination on or before scheduled arrival timeA14% (On-Time Arrivals) Flights that arrive at their destination within 14 minutes of scheduleGate Turn Time The “on-gate” time between gate arrival and gate departure for a given aircraftScheduled Gate Turn Turn time defined by scheduled arrival to scheduled departure timeActual Gate Turn Turn time defined by actual arrival to actual departure timeTaxi-Out Time Time from gate departure to runway takeoffTaxi-In Time Time from runway landing to gate arrivalGround Delay Program FAA delays for flights at departure airport for flights into a specific facilityDefinitions6
U.S. Airline System Performance MetricsMarch 2013U.S. AirlineCategoryTrackedFlightsDepartures ArrivalsCompletedCF%On ScheduleD0%On-timeD15%On ScheduleA0%On-timeA14%All U.S. Airlines 735,039 98.2% 63.0% 82.4% 61.4% 80.4%Mainline Airlines 253,234 99.1% 64.8% 85.1% 65.2% 83.3%Low Fare Airlines 160,084 99.1% 52.0% 79.5% 56.9% 79.0%Regionals 321,721 96.9% 67.1% 81.6% 60.8% 78.9%All U.S. Airlines include all U.S. carriers tracked by masFlightMainline Airlines include American, Alaska, Continental, Delta, Hawaiian, United, and US AirwaysLow Fare Airlines include JetBlue, AirTran, Frontier, Spirit and SouthwestRegionals include Pinnacle, Colgan, Trans States, CommutAir, Compass, ASA, GoJet, PSA, American Eagle, Comair, SkyWest, Executive,Piedmont, Horizon, Chautauqua, Shuttle America, ExpressJet, Cape Air (United), Mesaba, Mesa, Republic, Silver, and Air Wisconsin.Key Metrics7
All FlightsKey MetricsU.S. Carrier SummariesMarch 20138Mainline Only Regional Carriers(a) Mainline flights marketed by Continental and United are operated by UnitedIncludes flights to, from and within North America onlyCF% = Completed Flights (not cancelled or diverted)D15% = On-time Flight DeparturesA14% = On-time Flight ArrivalsAirline Tracked CF% D15% A14%American 109,956 98.4 83.0 80.9Alaska 25,319 98.9 90.3 88.3United 169,382 97.1 77.9 76.4Delta 164,716 98.2 85.6 83.5Frontier 7,120 99.3 78.8 74.0US Airways 98,638 97.8 85.8 81.4AirTran 18,184 98.9 85.0 78.8JetBlue 24,287 99.5 75.4 72.2Hawaiian 6,413 99.9 94.2 90.0Southwest 99,084 98.9 79.6 81.2Spirit 7,520 99.5 73.4 69.8Virgin America 4,349 99.7 89.1 88.4Tracked CF% D15% A14%51,157 97.5 83.1 79.811,325 98.0 91.0 91.1110,665 96.3 76.1 73.890,080 97.2 84.5 82.0531 97.4 79.3 67.757,963 97.2 84.5 80.4Tracked CF% D15% A14%58,799 99.1 83.0 81.813,994 99.6 89.8 86.158,717 98.7 81.1 81.274,636 99.3 86.8 85.46,589 99.4 78.8 74.540,675 98.8 87.6 82.7
Top Ten Airlines by Marketing CarrierMarch 2013Arrivals at gate within 14 minutes of schedule (A14%)Includes all flights marketed by the carrier: domestic, regional affiliate flying, and international operations.Excludes codeshare flights operated by other airlines.Key Metrics9Rank Airline On-Time Arrival Percentage1 Hawaiian Airlines 90.0%2 Virgin America 88.4%3 Alaska Airlines 88.3%4 Delta Airlines 83.5%5 US Airways 81.4%6 Southwest Airlines 81.2%7 American Airlines 80.9%8 AirTran Airways 78.8%9 United Airlines 76.4%10 Frontier Airlines 74.0%
Top Ten Airlines by Operating CarrierMarch 2013Arrivals at gate within 14 minutes of schedule (A14%)Includes all flights operated by each carrier, including domestic and international operations to/from North America.Regional affiliate flying for different airlines is grouped under the regional airline.Key Metrics10Rank Airline On-Time Arrival Percentage1 Horizon Air 91.3%2 Hawaiian Airlines 90.0%3 Virgin America 88.4%4 Compass Airlines 87.3%5 Mesa 86.4%6 Alaska Airlines 86.1%7 Delta Airlines 85.4%8 PSA 83.8%9 US Airways 82.7%10 Pinnacle Airlines 82.2%
Best Performing Major Airports by Departure PerformanceMarch 2013 (All Flights)Worst Performing Major Airports by Departure PerformanceMarch 2013 (All Flights)For definitions, see notes at beginning of presentation.Best & Worst Airports: DeparturesAirport Flights From: CF% D0% D15%SLC Salt Lake City 99.5% 71.3% 88.4%SEA Seattle/Tacoma 99.3% 65.8% 88.0%CLT Charlotte Douglas 98.7% 67.9% 86.0%PHX Phoenix Sky Harbor 99.5% 62.4% 85.6%MSP Minneapolis/St. Paul 98.6% 70.8% 85.5%Airport Flights From: CF% D0% D15%EWR Newark Liberty 96.5% 52.3% 73.0%MDW Chicago Midway 97.8% 39.4% 73.9%FLL Ft. Lauderdale/Hollywood 99.6% 51.5% 74.1%ORD Chicago O’Hare 96.7% 53.2% 75.3%DEN Denver 97.4% 48.5% 75.6%11
Best Performing Major Airports by Arrival PerformanceMarch 2013 (All Flights)Airport Flights To: A0% A14%FLL Ft. Lauderdale/Hollywood 46.0% 69.6%EWR Newark Liberty 56.3% 71.3%LGA New York LaGuardia 57.3% 74.9%PHL Philadelphia 57.1% 75.0%SFO San Francisco 61.1% 76.9%Worst Performing Major Airports by Arrival PerformanceMarch 2013 (All Flights)Airport Flights To: A0% A14%PHX Phoenix Sky Harbor 68.3% 87.3%SLC Salt Lake City 66.9% 86.9%SEA Seattle/Tacoma 65.4% 85.2%IAH George Bush Intercontinental 70.3% 84.4%CLT Charlotte Douglas 62.3% 84.4%Best & Worst Airports: Arrivals12For definitions, see notes at beginning of presentation.
American Airlines A14% and CF% by DayIndividual Carrier MetricsOn-TimeArrivals(A14)PerformanceCompletionFactor%All Marketed Flights1680.0%85.0%90.0%95.0%100.0%40.0%50.0%60.0%70.0%80.0%90.0%100.0%3/1/133/2/133/3/133/4/133/5/133/6/133/7/133/8/133/9/133/10/133/11/133/12/133/13/133/14/133/15/133/16/133/17/133/18/133/19/133/20/133/21/133/22/133/23/133/24/133/25/133/26/133/27/133/28/133/29/133/30/133/31/13A14% CF%
Delta Air Lines A14% and CF% by DayIndividual Carrier MetricsOn-TimeArrivals(A14)PerformanceCompletionFactor%All Marketed Flights2080.0%85.0%90.0%95.0%100.0%40.0%50.0%60.0%70.0%80.0%90.0%100.0%3/1/133/2/133/3/133/4/133/5/133/6/133/7/133/8/133/9/133/10/133/11/133/12/133/13/133/14/133/15/133/16/133/17/133/18/133/19/133/20/133/21/133/22/133/23/133/24/133/25/133/26/133/27/133/28/133/29/133/30/133/31/13A14% CF%
United Airlines A14% and CF% by DayIndividual Carrier MetricsOn-TimeArrivals(A14)PerformanceCompletionFactor%All Marketed Flights3080.0%85.0%90.0%95.0%100.0%40.0%50.0%60.0%70.0%80.0%90.0%100.0%3/1/133/2/133/3/133/4/133/5/133/6/133/7/133/8/133/9/133/10/133/11/133/12/133/13/133/14/133/15/133/16/133/17/133/18/133/19/133/20/133/21/133/22/133/23/133/24/133/25/133/26/133/27/133/28/133/29/133/30/133/31/13A14% CF%
US Airways A14% and CF% by DayIndividual Carrier MetricsOn-TimeArrivals(A14)PerformanceCompletionFactor%All Marketed Flights3270.0%75.0%80.0%85.0%90.0%95.0%100.0%40.0%50.0%60.0%70.0%80.0%90.0%100.0%3/1/133/2/133/3/133/4/133/5/133/6/133/7/133/8/133/9/133/10/133/11/133/12/133/13/133/14/133/15/133/16/133/17/133/18/133/19/133/20/133/21/133/22/133/23/133/24/133/25/133/26/133/27/133/28/133/29/133/30/133/31/13A14% CF%
Virgin America A14% and CF% by DayIndividual Carrier MetricsOn-TimeArrivals(A14)PerformanceCompletionFactor%All Marketed Flights3480.0%82.0%84.0%86.0%88.0%90.0%92.0%94.0%96.0%98.0%100.0%40.0%50.0%60.0%70.0%80.0%90.0%100.0%3/1/133/2/133/3/133/4/133/5/133/6/133/7/133/8/133/9/133/10/133/11/133/12/133/13/133/14/133/15/133/16/133/17/133/18/133/19/133/20/133/21/133/22/133/23/133/24/133/25/133/26/133/27/133/28/133/29/133/30/133/31/13A14% CF%
masFlight, a Marks Systems product, is an analyticsplatform focused on aviation operations. We integratemultiple data sources to create reliable, end-to-endrecords for 82,000+ global flight operations daily.About masFlight and Marks SystemsmasFlight data can be used to gain insight to aviation operations questionsthrough improved competitive environment context and transparency.masFlight goes far beyond U.S. DOT and typical FLIFO data sets. Wecollect and consolidate operational data for virtually all U.S. carriers and formany global airlines, allowing apples-to-apples comparisons.We link contextual information including publishedschedules, weather, airport configuration, and fleet registries to individualflights, allowing analysts to focus queries on relevant metrics or constraints.We are a team of experienced aviation operations analysts whounderstand the importance of data integrity and accuracy. We multi-sourceour information and extensively validate and reconcile new data.Our portfolio of solutions makes accessing masFlight data easy.Web applicationDirect cloud SQL accessReports & dashboardsCustom data requestsConsulting solutionsMarks Systems is a privatelyheld company based in theWashington, DC area.Marks Systems Inc.4833 Rugby AvenueSuite 301Bethesda, MD 20814(888) 809-2750 Toll-Freewww.masflight.comPress Contact:firstname.lastname@example.org
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