Background Our Client University of Tennessee Health Science Center College of Medicine Dr. Bill Brescia and a six person committee comprised of medical students
Background The Problem The Hispanic population is the fastest growing group of people in the nation. There are approximately 19,300 Hispanic Memphis residents. In order to adequately provide healthcare to the patient population, the number of Spanish-speaking physicians must increase at a paralleled rate. Currently, the University of Tennessee offers no form of medical Spanish education to students in the College of Medicine.
Background Our Task To design and develop a course to address the issues faced by UTHSC medical students when they encounter Spanish-speaking patients in a clinical setting.
Background The goals included:
cutting down on time for each patient visit,
establishing patient-doctor trust, and
minimizing harm to patients due to language barriers.
Solution To meet these goals and solve the problem presented by UTHSC, the educational goal for our course became: To communicate conversationally with Spanish speaking patients in a clinical setting.
Solution To achieve this goal, we would provide the UTHSC medical students with an asynchronous, Web-based curriculum to learn Spanish for a clinical setting.
Product Reception “You organized the content in a manner that has improved upon the original flow of the material.” “The sequence flows very well. Learner interaction is good.” One-to-one evaluators felt confident that they would be successful learning the content in this course. They also found the layout and design to be easy to follow and uncluttered. “The illustrations were very helpful, as well as the audio buttons for the words that were difficult to pronounce.” “The course seemed great. It was easy to follow.”
Changes Made Added missing sound files Before After
Product Reception Added navigation option Before After
Product Reception Added more audio questions Before After
Lessons Learned SCORM compliance isn’t always reliable Collaboration software such as Google Docs allows for time savings and flexibility Rapid Prototyping is a huge time saver