Can Enterprise 2.0 drive profits & shareholder value? A look at the relationship between Enterprise 2.0, employees and an ...
Reasons for Enterprise 2.0 <ul><li>grow revenue </li></ul><ul><li>improve employee productivity </li></ul><ul><li>reduce c...
Some Benefits of Enterprise 2.0 <ul><li>measurably increased knowledge retention </li></ul><ul><li>higher levels of produc...
<ul><li>“ Loyal employees in any company create loyal customer, who in turn create happy shareholders.  </li></ul><ul><li>...
$A30 billion annually 20% Actively Disengaged 62% Not Engaged Source : &quot; One in five workers actively disengaged &quo...
14% 6% Source : “ Does the Stock Market Fully Value Intangible? Employee Satisfaction and Equity Prices”,  Alex Edmans Wha...
20%     vs   0% 22%   vs   14% $276K vs  $236K Source : “ 2007/2008 Global WorkAttitudes Report &quot; Watson Wyatt Worldw...
Communication Compensation & Benefits Customer Focus Strategic Direction & Leadership Source : “ 2007/2008 Global WorkAtti...
Source : “ 2007/2008 Communication ROI Study &quot; Watson Wyatt Worldwide 91%   vs 62% 15.7%   Four Times
<ul><li>Give employees the opportunity to provide input into decisions that affect them </li></ul><ul><li>Promoting a cult...
15% - 150%
<ul><li>Dow uses  social  network to connect retires, employees on leave & current employees. </li></ul><ul><ul><ul><li>Li...
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Enterprise 2.0, employees & profits

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PubCamp 2008 Melbourne Unconference Session, notes for the slides are available on my blog, http://specht.com.au/michael/2008/06/24/enterprise-20-employees-and-profits/

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Enterprise 2.0, employees & profits

  1. 1. Can Enterprise 2.0 drive profits & shareholder value? A look at the relationship between Enterprise 2.0, employees and an improved bottom line
  2. 2. Reasons for Enterprise 2.0 <ul><li>grow revenue </li></ul><ul><li>improve employee productivity </li></ul><ul><li>reduce costs </li></ul><ul><li>gain competitive advantage </li></ul><ul><li>meet compliance requirements </li></ul>Source : Nemertes Research 2007
  3. 3. Some Benefits of Enterprise 2.0 <ul><li>measurably increased knowledge retention </li></ul><ul><li>higher levels of productivity </li></ul><ul><li>reduced employee turnover </li></ul><ul><li>enhanced communication </li></ul>Source : Dion Hincliffe via Stephen Collins AcidLabs
  4. 4. <ul><li>“ Loyal employees in any company create loyal customer, who in turn create happy shareholders. </li></ul><ul><li>The process sounds easy but it's not, and it has defeated some of the bigger organisations of the twentieth century” </li></ul><ul><li>- Sir Richard Branson, Chairman, Virgin Group </li></ul>
  5. 5. $A30 billion annually 20% Actively Disengaged 62% Not Engaged Source : &quot; One in five workers actively disengaged &quot; by Joyce Moullakis, Australian Financial Review, 30 March 2005
  6. 6. 14% 6% Source : “ Does the Stock Market Fully Value Intangible? Employee Satisfaction and Equity Prices”, Alex Edmans Wharton School December 2007 vs
  7. 7. 20% vs 0% 22% vs 14% $276K vs $236K Source : “ 2007/2008 Global WorkAttitudes Report &quot; Watson Wyatt Worldwide
  8. 8. Communication Compensation & Benefits Customer Focus Strategic Direction & Leadership Source : “ 2007/2008 Global WorkAttitudes Report &quot; Watson Wyatt Worldwide
  9. 9. Source : “ 2007/2008 Communication ROI Study &quot; Watson Wyatt Worldwide 91% vs 62% 15.7% Four Times
  10. 10. <ul><li>Give employees the opportunity to provide input into decisions that affect them </li></ul><ul><li>Promoting a culture that supports information sharing </li></ul>Source : “ 2007/2008 Communication ROI Study &quot; Watson Wyatt Worldwide
  11. 11. 15% - 150%
  12. 12. <ul><li>Dow uses social network to connect retires, employees on leave & current employees. </li></ul><ul><ul><ul><li>Linking to job opportunities to reduce recruitment costs </li></ul></ul></ul><ul><ul><ul><li>Extend employment of baby boomers </li></ul></ul></ul><ul><ul><ul><li>In 3 months 25,000 referrals posted, 24 full time jobs & 40 contract jobs filled </li></ul></ul></ul>Source : “ Case Study: Dow’s Formula for Social Software , Gartner, 27 March 2008

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