Enterprise 2.0, employees & profits

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PubCamp 2008 Melbourne Unconference Session, notes for the slides are available on my blog, http://specht.com.au/michael/2008/06/24/enterprise-20-employees-and-profits/

PubCamp 2008 Melbourne Unconference Session, notes for the slides are available on my blog, http://specht.com.au/michael/2008/06/24/enterprise-20-employees-and-profits/

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  • 1. Can Enterprise 2.0 drive profits & shareholder value? A look at the relationship between Enterprise 2.0, employees and an improved bottom line
  • 2. Reasons for Enterprise 2.0
    • grow revenue
    • improve employee productivity
    • reduce costs
    • gain competitive advantage
    • meet compliance requirements
    Source : Nemertes Research 2007
  • 3. Some Benefits of Enterprise 2.0
    • measurably increased knowledge retention
    • higher levels of productivity
    • reduced employee turnover
    • enhanced communication
    Source : Dion Hincliffe via Stephen Collins AcidLabs
  • 4.
    • “ Loyal employees in any company create loyal customer, who in turn create happy shareholders.
    • The process sounds easy but it's not, and it has defeated some of the bigger organisations of the twentieth century”
    • - Sir Richard Branson, Chairman, Virgin Group
  • 5. $A30 billion annually 20% Actively Disengaged 62% Not Engaged Source : " One in five workers actively disengaged " by Joyce Moullakis, Australian Financial Review, 30 March 2005
  • 6. 14% 6% Source : “ Does the Stock Market Fully Value Intangible? Employee Satisfaction and Equity Prices”, Alex Edmans Wharton School December 2007 vs
  • 7. 20% vs 0% 22% vs 14% $276K vs $236K Source : “ 2007/2008 Global WorkAttitudes Report " Watson Wyatt Worldwide
  • 8. Communication Compensation & Benefits Customer Focus Strategic Direction & Leadership Source : “ 2007/2008 Global WorkAttitudes Report " Watson Wyatt Worldwide
  • 9. Source : “ 2007/2008 Communication ROI Study " Watson Wyatt Worldwide 91% vs 62% 15.7% Four Times
  • 10.
    • Give employees the opportunity to provide input into decisions that affect them
    • Promoting a culture that supports information sharing
    Source : “ 2007/2008 Communication ROI Study " Watson Wyatt Worldwide
  • 11. 15% - 150%
  • 12.
    • Dow uses social network to connect retires, employees on leave & current employees.
        • Linking to job opportunities to reduce recruitment costs
        • Extend employment of baby boomers
        • In 3 months 25,000 referrals posted, 24 full time jobs & 40 contract jobs filled
    Source : “ Case Study: Dow’s Formula for Social Software , Gartner, 27 March 2008