LEVERAGING CLOUD COMPUTINGto Manage Processes, Share Data and Improve Performance By Sagamore Hill Enterprises, LLC
What is Cloud Computing?The Cloud, a metaphor for the Internet, represents a fundamentalshift in how enterprise business software applicationsare developed and deployed. Lower Upfront Costs - Instead of individual businesses bearing the entire costs of development and deployment, cloud computing offers a shared infrastructure that redistributes expenses among those involved. Image Source: Wikipedia Lower Long Term Costs -- The shared infrastructure lowers costs for both upfront and long term use fees, while enabling groups to share in real-time as much information as makes sense for their businesses. Scalable Systems – The Cloud offers a system that can scale with the growth of individual customers and overall network participation while providing an environment that promotes collaboration.
How Can Cloud Computing Help? CRM Applications Salesforce.com includes prebuilt applications ranging from salesforce automation to partner relationship management, marketing, and customer service. Customized Applications Developers can customize, create and deliver any kind of business application entirely on-demand and without software. AppExchange Marketplace Users can find hundreds of applications created by Salesforce customers, developers, and partners. Many are free and all are pre-integrated with Salesforce.com, enabling you to easily and efficiently add functionality. Cloud computing options from the Salesforce Force.com platform And More. . .3
Leveraging the Force.com Platform The Salesforce Force.com platform offers a flexible tool to support your standard operating procedures and sharing important data. Add the Data You Need -- The standard CRM applications come with standard data fields ready for use. You can modify existing and add new fields, relationships and data as needed. Secure and Share Your Information -- Control access to tabs, data, reports, dashboards and fields based on job positions and user profiles. Delegate data administration. Walk the Floor Virtually -- Chatter tool allows your staff to collaborate and managers to monitor activity. Leverage the tool to promote healthy competition among your sales teams. Adapt Application to Your Workflow, Sales and Approval Processes -- Add business logic that can trigger automatic assignment of tasks, updates to fields, and send messages and alerts through email. Create Specialized Dashboards and Reporting -- Create reports and dashboards that allow you to analyze and manage performance.4
The Standard Salesforce CRM Application Take advantage of standard options for customer relationship management.5
An Example of a Custom Application Having trouble managing and sharing data in Excel? Consider another option. One solution created for a commercial broker:6
Managing a Process to Goals Dashboards allow for charts, gauges and graphs that summarize data. Program users can click into the listed items and find details to review online or export to Excel. A process management and reporting solution for a nonprofit organization:7
Sagamore Hill Enterprises Can Help Whether you’re looking for help selecting a standard Salesforce application or creating a custom application for a workflow or process management solution, we can: Help your organization determine the most cost-effective licensing to accomplish your goals Tailor salesforce CRM tools or create new applications to manage your data and workflow needs Provide operating instructions, training and support Call 1.888.616.1115 today for a free consultation or visit Strategy-team.com.8