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Microsoft Unified Communications – HP and Microsoft Unify Business Productivity Presentation

Microsoft Unified Communications – HP and Microsoft Unify Business Productivity Presentation



Delivering an end-to-end unified communications and collaboration solution

Delivering an end-to-end unified communications and collaboration solution



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    Microsoft Unified Communications – HP and Microsoft Unify Business Productivity Presentation Microsoft Unified Communications – HP and Microsoft Unify Business Productivity Presentation Presentation Transcript

    • HP and Microsoft Unify Business Productivity Delivering an end-to-end unified communications and collaboration solution May 19th, 2009 1
    • Globalization Creates many business challenges Key Business Challenges • Shift from labor to knowledge workers Changing • Distributed, global workforce Workforce • 24x7 connection Enterprise Globalization • Faster turnaround Customer • Quality service Demands • Competitive prices • Workforce mobilization Increasing • Application, data & communication silos Complexity • Security & management Business • Reduce expenses Performance • Improve productivity Pressure • Accelerate business growth • Reduce time to decision 2 May 26, 2010 2
    • Balance Needs and Challenges in a Changing Workplace Meet changing Manage IT cost, business needs complexity • Increase personal and team productivity • Simplify administration and operations overhead • Empower a mobile and agile workforce • Reduce telecom costs • Reduce communications overload • Reduce travel expenses • Shorten business decision cycle times • Extend existing investments • Increase business innovation and time to • Build communications-enabled business applications market May 26, 2010 3
    • Transforming Business HP and Microsoft: Unified Communications and Collaboration Improving Decreasing Costs Business Transforming IT By enhancing IT Outcomes With dynamic business efficiency, reducing processes through end- business expenses and By maximizing to-end solutions and consolidating productivity and world-class services that infrastructure and accelerating growth while accelerate business systems mitigating risk innovation “We expect unified communications to increase our ability to move forward faster.” CIO, global business services firm May 26, 2010 4
    • Decrease Costs with Increased Efficiency Reducing Complexity and Optimizing the Business Reduce travel and training costs • Replace internal meetings, in-person training and (20-40%) customer / partner visits with LiveMeeting Reduce real estate and facility costs • Reduce office space per employee and improve space (30-40%) utilization with telework and remote working Reduce telephony & audio conferencing charges • Replace long distance and audio conferencing call (10-40%) charges with VoIP and save on office move for phones Reduce voice mail costs • Replace and consolidate disparate voice mail and fax (20-60%) systems with Unified Messaging Reduce IT infrastructure and • Optimize IT infrastructure by consolidating servers, administration cost storage and multiple vendor solutions and standardizing (up to 50%) hardware & software environment Note: Cost savings above are based on customer interviews and calculations using the Forrester’s Total Economic Impact framework. May 26, 2010 5
    • Improve Business Outcomes Communications Enabled Business Process • Improve collaboration and time to market for new products Manufacturing • Improve communication and collaboration with sourcing partners • Improve communication and services to clients Financial Services • Implement e-mail auditing and e-discovery processes • Improve collaboration and training among care teams Healthcare • Improve the healthcare providers’ patient outreach • Improve exploration and production operations Oil & Gas • Promote collaboration among marketing & retail operations • Streamline citizen service delivery Government • Implement effective emergency response May 26, 2010 6
    • Transform IT Accelerate Business Innovation and Effectiveness • Help speed time to market Accelerate Growth • Improve decision making • Strengthen customer relationships • Decrease travel and communication costs Lower Costs • Reduce IT infrastructure and administration costs • Improve staff productivity • Work with “best of breed” integrated solutions Mitigate Risks • Implement tested, industry-standard products • Rely on the experience of HP services “People are embracing more immediate ways of exchanging information. At times, the system is handling 600 instant messages a minute, and more than 30 Web conferences simultaneously. We’ve also held meetings with more than 350 participants, and the system always works flawlessly. .” Global Service Manager, global agribusiness enterprise May 26, 2010 7
    • HP and Microsoft address the full end-to-end unified communications and collaboration solution Software powered solutions • Productivity and collaboration • Telephony and mobility • Unified messaging • Identity and presence • Audio, video, web conferencing Integration and services • Strategy and design • Network integration • Implementation and support • Video conferencing • Choice in deployment Adaptive infrastructure and devices • Servers, BladeSystems, Storage • ProCurve Networking • PCs, Smartphones, IP Phones 8
    • HP and Microsoft Business Productivity Solution HP Services & System Integration Consulting Design Program Deployment Integration Outsourcing Support & Assessments Management Training Clients HP Management Tools Microsoft Software Powered Solutions HP HALO Exchange Server 2007 Office Communication Server 2007 Office SharePoint Server 2007 Servers & Storage ProCurve Networking 9
    • The Approach can be Different for Every Enterprise The Business Value Assessment considers the unique requirements of individual clients to determine priority and value for each element Solution elements Mobility Solutions 7 8 Company A Company B IP telephony 3 10 SharePoint applications (ECM) 3 7 Portal/Social Network/Search 2 5 Voice integration / Network 9 1 Video Conf / Telepresence 2 4 Audio / Web Conferencing 1 4 Unified Messaging 8 Departmental Collaboration 6 Phased approach Presence/Instant messaging 9 5 Messaging – upgrade/migrate 6 11 Time Using common infrastructure, management, security and standardized HW/SW platforms 10
    • Unified Communications and Collaboration Global Integration and Service Offerings Lifecycle Services for the business productivity infrastructure to lower cost accelerate growth, and minimize risk Map relevant technologies Integrate applications to detailed solution design processes , technologies Voice & Data Messaging and Collaboration Design Implement & Program Management Infrastructure Deploy Deployment services Architect Business Value & Validate Assessment People Manage Process Hosting/management of Analyze & messaging, collaboration & Strategize Tools mobile infrastructure/devices Support Optimize Mission Critical Services Hardware/Software Support May 26, 2010 11
    • Improving Business Outcomes Improving Business Outcomes What Microsoft and HP Customers Are Saying Improved internal communications promote faster response to customer needs, higher customer satisfaction, increased staff productivity and increased revenue HP and Microsoft offer a scalable solution for integrated communications Swiss IT Provider Reduces Management Costs by 50 Percent with Messaging Environment Australasian Beverage Maker Further Utilizes Conferencing and Collaboration Solution Leading agribusiness firm cuts cost of Web Communications by 50% May 26, 2010 12
    • To get started…  Business Value Assessment Workshop: – Workshop assessing current state specific to unified communications and collaboration technology – Identifies customer opportunities for reducing cost, growing revenue, and reducing risk, to prioritize investments  Available service offerings: – SharePoint Collaboration and Content Management – Integrated PBX/ Voice / Voice mail (Office Communications Server and Exchange Server) – Office Communication Server Conferencing – Exchange environment standardization  For more information, go to: www.hp.com/solutions/microsoft/ucc May 26, 2010 13
    • Thank you 14
    • Contacts:  HP Point of Contacts: – Jack Baratta, Americas Microsoft Alliance Lead Email: jack.baratta@hp.com; Phone: +1 215 896 6117 – Gudrun Krist, EMEA Microsoft Alliance Lead Email: gudrun.krist@hp.com; Phone: +49 6172 16 1090 – Lionel Tan, Asia Pacific Microsoft Alliance Lead Email: lionel.tan@hp.com; Phone: +65 6572 3568 – Michiko Aso, Japan Microsoft Alliance Lead Email: michiko.aso@hp.com; Phone: +81 3 5495 8240  For more information, go to: www.hp/com/solutions/microsoft/ucc May 26, 2010 15