Microsoft Forefront Online - Activating Online Services in Volume Licensing Service Center Whitepaper
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Microsoft Forefront Online - Activating Online Services in Volume Licensing Service Center Whitepaper

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Microsoft Forefront Online - Activating Online Services in Volume Licensing Service Center Whitepaper Presentation Transcript

  • 1. Service: Forefront Online Protection for Exchange (FOPE) New Activation Activating Online Services in the Volume Licensing Service Center (VLSC) https://www.microsoft.com/licensing/servicecenter/ Activating Online Services - MVLS 1
  • 2. Service: Forefront Online Protection for Exchange (FOPE) New Activation Activation Process Customer receives invitation to activate service Customer logs in to VLSC (MVLS) Select Online Service to be activated Select ‘new’ or ‘renewing’ service Enter contact information Enter Mail Server / Domain Information Review Information Submit Activation Receive Confirmation Email Required Information Volume Licensing agreement (enrollment) number Domain Name(s) Public Inbound IP Address(es) Public Outbound IP Address(es) Activating Online Services - MVLS 2
  • 3. Service: Forefront Online Protection for Exchange (FOPE) New Activation Customer receives ‘Invitation to Activate your Online Service for Microsoft Volume Licensing’ email, with the subject, ‘Invitation to Activate your Online Service for Microsoft Volume Licensing’. Click the https://licensing.microsoft.com link. Activating Online Services - MVLS 3
  • 4. Service: Forefront Online Protection for Exchange (FOPE) New Activation After logging in, click on ‘Services’. Activating Online Services - MVLS 4
  • 5. Service: Forefront Online Protection for Exchange (FOPE) New Activation Click on ‘Online Services Agreement List’. Activating Online Services - MVLS 5
  • 6. Service: Forefront Online Protection for Exchange (FOPE) New Activation Enter the Agreement Number and click ‘Search’. Your agreement information will be returned below. Click on your agreement number to continue. Activating Online Services - MVLS 6
  • 7. Service: Forefront Online Protection for Exchange (FOPE) New Activation On the Online Services Summary page, you can see your services that are ‘Available for Activation’. Click on the service to be activated (Forefront Online Security for Exchange). Activating Online Services - MVLS 7
  • 8. Service: Forefront Online Protection for Exchange (FOPE) New Activation Select the ‘No’ radio button since this is a new activation. Click ‘Continue Activation’. *Note – the ‘Continue Activation’ button is not visible in the screenshot below. The user will see this button during the activation process. Activating Online Services - MVLS 8
  • 9. Service: Forefront Online Protection for Exchange (FOPE) New Activation Enter contact information, completing all required fields. Select ‘English’ as the preferred correspondence language. Click ‘Continue Activation’. *Note – the ‘Continue Activation’ button is not visible in the screenshot below. The user will see this button during the activation process. Activating Online Services - MVLS 9
  • 10. Service: Forefront Online Protection for Exchange (FOPE) New Activation Select appropriate ‘Mail Server’ from drop down. Populate Domain Name and Public Inbound IP / Public Outbound IP. Select ‘Continue Activation’. Activating Online Services - MVLS 10
  • 11. Service: Forefront Online Protection for Exchange (FOPE) New Activation Review Screen. Select ‘Activate Service’. *Note – selecting ‘Activate Service’ does not automatically activate the Online Service. If Microsoft cannot validate the request, we will contact you within two business days. SLA information is documented in the confirmation email sent after selecting ‘Activate Service’ as well as page 13 of this guide. Activating Online Services - MVLS 11
  • 12. Service: Forefront Online Protection for Exchange (FOPE) New Activation The activation request has been submitted. *Note - after your request is validated, it will be forwarded to our Client Services team for activation and you will be contacted by a Client Services Representative within 5 business days (7 business days total). If Microsoft cannot validate the request, you will be contacted within two business days. Activating Online Services - MVLS 12
  • 13. Service: Forefront Online Protection for Exchange (FOPE) New Activation Example confirmation email. Activating Online Services - MVLS 13