ISFnet Corporate Profile
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ISFnet Corporate Profile

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A portfolio of ISFnet . A Japanese start up company offering IT Hardware and Network BPO projects. The company started out with 4 members and has grown to over 2000 staff in 10 years. A unique ...

A portfolio of ISFnet . A Japanese start up company offering IT Hardware and Network BPO projects. The company started out with 4 members and has grown to over 2000 staff in 10 years. A unique business model used is Social Enterprise or providing employment for people with disabilities.

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ISFnet Corporate Profile ISFnet Corporate Profile Presentation Transcript

  • 01101010 10010010010000111110010100111010011010100000100100100100100100100 100100100100001111100101001110100110101000 Corporate Profile Copyright® 2011 0010010010010010010010 10010010WWW.ISFNET.COM01010100110101000 100100100100001111100101001110100110101000
  • 1101010 10010010010000111110010100111010011010100000100100100100100100100 100100100100001111100101001110100110101000 ABOUT ISFNET Tokyo-based integrated IT services provider Founded in 2000 by Yukiyoshi Watanabe Yukiyoshi Watanabe Began career at Digital Equipment Corporation (DEC) Japan (now Hewlett Packard Japan) National Internet Sales Manager for DEC Initially 4 staff - rapid growth to the current staff of 1600+ Copyright® 2011 00100100100100100100100 10010010WWW.ISFNET.COM01010100110101000 100100100100001111100101001110100110101000
  • 1101010 10010010010000111110010100111010011010100000100100100100100100100 100100100100001111100101001110100110101000 INTERNATIONAL OPERATIONS 18 offices across Japan Hokkaido to Okinawa Global subsidiaries in: China India Korea Malaysia Singapore Vietnam Copyright® 2011 00100100100100100100100 10010010WWW.ISFNET.COM01010100110101000 100100100100001111100101001110100110101000
  • 1101010 10010010010000111110010100111010011010100000100100100100100100100 100100100100001111100101001110100110101000 INTERNATIONAL OPERATIONS We will have over 141 offices across in Japan by Dalian KOREA (3 offices) 2020. CHINA India - Gurgaon Vietnam - Ho Chi Minh City Morioka Malaysia – Kuala Lumpa Yamagata Oomori Logistic Center Sapporo Nagoya Sendai SINGAPORE UtsunomiyaOversea Subsidiaries Tsukuba・ISFnet KOREA (since Jan. 2006) Osaka・ISFnet CHINA(DalianSince Sept. 2006) Fukuoka Tokyo (HQ)・ISFnet SINGAPORE (Since Jan. 2007)2010-2011 Numazu・ISFnet Vietnam Toyota Shizuoka・ISFnet Malaysia Okinawa・ISFnet India Hiroshima・ISFnet Philippines HamamatsuOver 34 countries by 2020. Copyright® 2011 00100100100100100100100 4 10010010WWW.ISFNET.COM01010100110101000 100100100100001111100101001110100110101000
  • 1101010 10010010010000111110010100111010011010100000100100100100100100100 100100100100001111100101001110100110101000 OUR STAFF 1400+ highly-skilled IT engineers: CCNA CCDA CCNP CCIE LPIC MCP MCSA MCSE Oracle Master SCSA SCNA, System Administrators … and many more. 100+ motivated and enthusiastic sales people Copyright® 2011 00100100100100100100100 10010010WWW.ISFNET.COM01010100110101000 100100100100001111100101001110100110101000
  • 1101010 10010010010000111110010100111010011010100000100100100100100100100 100100100100001111100101001110100110101000 CORE BUSINESS ACTIVITIES Human Resources - provision of skilled and multilingual staff Network - support, management and maintenance Sales and Support - outsourced sales and support services Global Solutions – business set-up services Consulting - IT, network, security and database strategies App. Development - custom dynamic enterprise level software Education - ISFnet is a Microsoft Gold Certified Partner, also offers a range of training including CCNA and LPIC New solutions – VMware virtualized hardware, Remote Management systems & many more….. Copyright® 2011 00100100100100100100100 10010010WWW.ISFNET.COM01010100110101000 100100100100001111100101001110100110101000
  • 1101010 10010010010000111110010100111010011010100000100100100100100100100 100100100100001111100101001110100110101000 OUR CUSTOMERS We have a broad and expanding base of loyal customers. Some of our biggest clients in the domestic market are: Alphatec Solutions Co., Ltd. CAC, Inc. CTC Technologies Inc. Forval Corporation Fujitsu FSAS Hewlett-Packard Co. Hitachi Information Systems, Inc. IUK Inc. ITOCHU Techno-Solutions Netmarks Inc. Quest Inc. SITUS Management Inc. SCS Inc. Toshiba IT & Services, Inc. UNIADEX, Ltd. Copyright® 2011 00100100100100100100100 10010010WWW.ISFNET.COM01010100110101000 100100100100001111100101001110100110101000
  • 1101010 10010010010000111110010100111010011010100000100100100100100100100 100100100100001111100101001110100110101000 CORPORATE SOCIAL RESPONSIBILITY AND CONTRIBUTION Copyright® 2011 00100100100100100100100 10010010WWW.ISFNET.COM01010100110101000 100100100100001111100101001110100110101000
  • 1101010 10010010010000111110010100111010011010100000100100100100100100100 100100100100001111100101001110100110101000 CORPORATE SOCIAL RESPONSIBILTY At ISFnet, we take our role in the community and society very seriously. Long history of social contribution, particularly in employment. Proactive recruit people often excluded from the general workforce. ISFnet’s 10 target groups: ▪ NEETs and Freeters* ▪ People with a disabilities ▪ Single parents/ primary carriers ▪ Mid and late-career unemployed ▪ Socially-withdrawn people ▪ Senior ▪ DMV ▪ Borderline * ▪ Refugees ▪ Pre-Homeless * NEET and freeter are Japanese terms that are being increasingly used outside Japan. NEET stands for No Education Employment or Training. Freeter refers to someone who is unable to escape from part-time or temporary employment. * Borderline refers to individuals that posses no skills/qualifications/or confidence to work. * DMV stands for Domestic violence. * Pre homeless refers to individuals that have lost their jobs, assets, housing and finances within a 4 month period * Senior are those over the age of 60. Copyright® 2011 00100100100100100100100 10010010WWW.ISFNET.COM01010100110101000 100100100100001111100101001110100110101000
  • 1101010 10010010010000111110010100111010011010100000100100100100100100100 100100100100001111100101001110100110101000 Company Level CSR Activities Our staff and their families are part of the local community. How we treat our staff reflects and has effects on the Local community. Friendly and supportive work environment. At ISFnet, we offer our staff a range of support schemes: ▪ childcare support ▪ working parents mentoring and networking ▪ health care support ▪ career counseling, mentoring and network groups ▪ mental health counseling and support ▪ flexible hours for staff with elderly or ill relatives Copyright® 2011 00100100100100100100100 10010010WWW.ISFNET.COM01010100110101000 100100100100001111100101001110100110101000 10
  • 1101010 10010010010000111110010100111010011010100000100100100100100100100 100100100100001111100101001110100110101000 In Society Proactive recruitment of people with employment barriers. We have 10 target groups: • NEETs and Freeters • People with a disability(physical, mental and mental health) • Single parents, primary careers and the working poor • Mid and late-career unemployed • Socially-withdrawn people * NEET and freeter are Japanese terms that are being increasingly used outside Japan. NEET stands for No Education Employment or Training. Freeter refers to someone who is unable to escape from part-time or temporary employment. Copyright® 2011 00100100100100100100100 10010010WWW.ISFNET.COM01010100110101000 100100100100001111100101001110100110101000 11
  • 1101010 10010010010000111110010100111010011010100000100100100100100100100 100100100100001111100101001110100110101000 Special Subsidiaries ISFnet has established 2 subsidiaries to help us better target some of these target groups. ISFnet Harmony Inc. and ISFnet Care Inc. Copyright® 2011 00100100100100100100100 10010010WWW.ISFNET.COM01010100110101000 100100100100001111100101001110100110101000 12
  • 1101010 10010010010000111110010100111010011010100000100100100100100100100 100100100100001111100101001110100110101000 ISFnet Harmony Harmony provides recruitment, training and employment for people with a disability in the IT sector in a work environment that is friendly and supportive. Stepping stone to integration into the general workforce. Copyright® 2011 00100100100100100100100 10010010WWW.ISFNET.COM01010100110101000 100100100100001111100101001110100110101000 13
  • 1101010 10010010010000111110010100111010011010100000100100100100100100100 100100100100001111100101001110100110101000 About ISFnet Harmony Established 2008 An expanding B2B business model providing a range of IT and office support services. In 2009: ▪ Harmony gave a 16% return on investment ▪ Had less than 1% staff turnover ▪ Attracted over 900 visitors to tour it’s facilities, including the corporate guests, families of disabled people and students. Copyright® 2011 00100100100100100100100 10010010WWW.ISFNET.COM01010100110101000 100100100100001111100101001110100110101000 14
  • 1101010 10010010010000111110010100111010011010100000100100100100100100100 100100100100001111100101001110100110101000 About ISFnet Care Care offers employment opportunities to people who: • are unable to maintain regular full-time employment (primary care givers, single parents, people with particular disabilities or illnesses) • are excluded from the employment market (‘freeters’, socially-withdrawn people, NEETs) • need to supplement their regular income (working poor people) Copyright® 2011 00100100100100100100100 10010010WWW.ISFNET.COM01010100110101000 100100100100001111100101001110100110101000 15
  • 1101010 10010010010000111110010100111010011010100000100100100100100100100 Future CSR Commitment 100100100100001111100101001110100110101000 We have established two schemes that take a long-term view of our CSR and social contribution goals. The ISFnet Harmony Initiative By 2020, Harmony will: ▪ provide long-term employment to over 1000 people with a disability. ▪ guarantee all staff employment until the age of 60. ▪ offer all staff self-determined, meaningful work ▪ guaranteed all full-time employees a minimum income Copyright® 2011 00100100100100100100100 10010010WWW.ISFNET.COM01010100110101000 100100100100001111100101001110100110101000 16
  • 1101010 10010010010000111110010100111010011010100000100100100100100100100 100100100100001111100101001110100110101000 Future CSR Commitment The ISFnet Care Initiative By 2015, Care will: ▪ provide employment to over 10,000 people lacking basic education and training (NEET), or from a background of non-regular part-time employment ▪ provide employment to over 3000 people with learning difficulties people with behavioral disorders, people with a mental illness, and people who are socially withdrawn. Copyright® 2011 00100100100100100100100 10010010WWW.ISFNET.COM01010100110101000 100100100100001111100101001110100110101000 17
  • 1101010 10010010010000111110010100111010011010100000100100100100100100100 100100100100001111100101001110100110101000 iVOLUNTEERS We have ongoing staff volunteers programs which include: ▪ voluntary blood donation ▪ neighborhood clean-ups ▪ large-scale environmental clean-ups ▪ litter recycling ▪ donation of used business-ware ▪ power saving ▪ cool biz Copyright® 2011 00100100100100100100100 10010010WWW.ISFNET.COM01010100110101000 100100100100001111100101001110100110101000
  • 1101010 10010010010000111110010100111010011010100000100100100100100100100 100100100100001111100101001110100110101000 OUR STRENGTHS Copyright® 2011 00100100100100100100100 10010010WWW.ISFNET.COM01010100110101000 100100100100001111100101001110100110101000
  • 1101010 10010010010000111110010100111010011010100000100100100100100100100 100100100100001111100101001110100110101000 Our aim is to provide a service that goes beyond expectations to be truly exceptional. Copyright® 2011 00100100100100100100100 10010010WWW.ISFNET.COM01010100110101000 100100100100001111100101001110100110101000
  • 1101010 10010010010000111110010100111010011010100000100100100100100100100 100100100100001111100101001110100110101000 OUR STAFF ▪ Skilled, enthusiastic and motivated ▪ Concrete sense of humanity and ethics ▪ Strong communication skills ▪ Highly-skilled in business etiquette and manners Copyright® 2011 00100100100100100100100 10010010WWW.ISFNET.COM01010100110101000 100100100100001111100101001110100110101000
  • 1101010 10010010010000111110010100111010011010100000100100100100100100100 100100100100001111100101001110100110101000 ISFNET’S SERVICE CREDO ISFnet pioneered the introduction of 5-star-hotel levels of service into the IT sector. Our credo informs all our thoughts and actions, allowing us to respond appropriately and effectively to our customer’s needs using personal initiative, skills, creativity and team work. ‘Hospitality in the IT Business: How ISFnet brought hotel service standards to the IT sector’ by Masamitsu Hayashida (formerly Ritz Carlton Japan). Copyright® 2011 00100100100100100100100 10010010WWW.ISFNET.COM01010100110101000 100100100100001111100101001110100110101000
  • 1101010 10010010010000111110010100111010011010100000100100100100100100100 100100100100001111100101001110100110101000 OUR VENDOR & BUSINESS PARTNERS SI Evolution Copyright® 2011 00100100100100100100100 10010010WWW.ISFNET.COM01010100110101000 100100100100001111100101001110100110101000
  • 1101010 10010010010000111110010100111010011010100000100100100100100100100 100100100100001111100101001110100110101000 INTERNATIONAL STANDARDS The quality of our service is what drives our success. Our high standards of service are the same in all our branches and subsidiaries around the world. JIS Q 9001:2008 ISO9001:2008 Certification ID 2430. ISMS (ISO/IEC 27001:2005:JIS Q 27001:2006 Certification ID: IC06J0155 Brand partner (JIS Q 15001:2006) Certification ID: 10821336(03) Copyright® 2011 00100100100100100100100 10010010WWW.ISFNET.COM01010100110101000 100100100100001111100101001110100110101000
  • 1101010 10010010010000111110010100111010011010100000100100100100100100100 100100100100001111100101001110100110101000 RECOGNITION & AWARDS ISFnet proud of being the first company in Japan to provide iPhones to all employees & promote social media as a business tool to our staff. MCPC Award 2011 – for using the iPhone to boost employee communication. We have also received awards for Philanthropy and for corporate our recruitment practices Copyright® 2011 0110101000100100100100100100100 10010010WWW.ISFNET.COM01010100110101000 100100100100001111100101001110100110101000
  • COMPANY PROFILE Name ISFnet, Inc. Established 12th January 2000 Capital ¥200,850,000 (US$2.4mil) President Yukiyoshi Watanabe Directors Seiki Motomura, Hiroshi Kato, Kazuhiko Sugioka Isamu Takimoto, Yoshiharu Kojima, Masanobe Maeda, Norihiko Marushima Employees 1,683 (July 2010) Engineers CCNA 214 CCDA 21 CCNP 61 CCDP 12 CCIE 2 ITIL Foundation 183 LPIC( Level1) 356 LPIC (Level2) 156 LPIC (Level3) 36 MCP 180 MCSA 41 MCSE 27 SCSA 24 SCNA 8 Oracle Master Bronze 32 Oracle Master Fellow 7 Oracle Master Silver 27 Oracle Master Gold 6 Core Business Consulting System Design Development of Software, Hardware Import and Export Computer System Management, Operation, Consignment and Retail, Soft/Hardware Verification, Testing and Facilities H/W Management and Rental IT Training (related to the above) PC and Peripheral Recycling Outsourcing License No.General 13-04-0811) Recruitment and Staffing Service(13-01-yu-0728) 26
  • 1101010 10010010010000111110010100111010011010100000100100100100100100100 100100100100001111100101001110100110101000 FIND US ONhttp://twitter.com/YukiyoshiW www.isfnet.comhttp://watanabeyukiyoshi.blog70.fc2.com/ www.facebook.com/ISFnetGrouphttp://www.future-note.com/ http://twitter.com/#!/isfnet_officialhttp://isfnet-harmony.seesaa.net/ http://be.linkedin.com/company/isfnet-inc.http://www.facebook.com/profile.php?id=100001736087902 http://www.youtube.com/user/isfnetkouhou 00100100100100100100100 10010010WWW.ISFNET.COM01010100110101000 100100100100001111100101001110100110101000