(yes) SharePoint and Other Collaborative Tools:   The Future of Intranets?
<ul><li>“ Collaboration is the new catch phrase--wiki, chat, blogs, email, bulletin boards, discussion groups. The key is ...
why? <ul><li>a place to publish </li></ul>a place to interact
agenda analysis strengths weaknesses framework six steps sharepoint “ the future” collaboration interaction
2001 <ul><li>“ There are a plethora of serious weaknesses …. our recommendation is to avoid production deployment of Share...
2004 <ul><li>“…  WSS lacks important capabilities, and is poorly designed in various ways. Until Microsoft resolves these ...
2007 <ul><li>“ The technology of SharePoint has improved substantially with the 2007 edition … ” </li></ul>collaboration s...
2007 <ul><li>“ The technology of SharePoint has improved substantially with the 2007 edition … ” </li></ul><ul><li>“ …  bu...
??? <ul><li>“ How does an organisation think about using SharePoint for business?” </li></ul>
steps Develop a Vision  on the Business  Reasons for  Deploying SharePoint 1 Get the Technical Implementation Right 2 Lead...
first Develop a Vision  on the Business  Reasons for  Deploying SharePoint 1
first costs upfront licensing initial consulting fees ongoing salary/overhead behavioural change costs
<ul><li>“ One is a study that pits SharePoint Server vs. open-source collaboration/portal alternatives. That one was based...
first <ul><li>Therefore … WHY? </li></ul>
first goals new market entry enhance customer service faster time-to-market raise process visibility
first next action articulate engage explore colleagues executives tangible intangible case studies peers
second Get the Technical Implementation Right 2
second complex mechanics upgrades dependencies inter-relationships
second option 1 business partner
second option 1 business partner white papers presentations reference sites mvp
second option 2 microsoft consulting
second option 2 microsoft consulting expertise methodologies direct lead quality review
second option 3 internal experts
second option 3 internal experts training long-term skills transfer ongoing costs
second next action discover commitment identify written + heart capabilities evidence internal people
third Lead People to Develop Competence in the Various Tools 3
third email years of use emotional connection ingrained habits work style
third <ul><li>Therefore … HOW? </li></ul>
third <ul><li>Therefore … HOW? </li></ul>Provide common conceptual training on SharePoint 1 Create and publicise a SharePo...
third task 1 conceptual training tools relationships tool efficacy old vs. new
third task 2 SharePoint sandbox playground non-business try things out templates
third task 3 best practices forum spread learning resolve problems
third next action cultivate foster encourage practices sharing competence passion learning exploration
fourth Develop Shared Agreements on SharePoint Practices 4
fourth “ send me an email”
fourth “ put it in SharePoint”
fourth group individual vs. vs.
fourth common agreements essential wiki vs. Word discussion vs. email timeliness explicit
fourth next action discuss agree approach style options ideas
fifth Avoid the Pitfalls of Earlier Collaboration Technologies 5
fifth pitfall 1 wide creation rights
fifth pitfall 2 no design docs
fifth pitfall 3 dead applications
fifth pitfall 4 disconnected design
warning “ SharePoint won’t solve the missing human factors of collaboration”
fifth next action examine plan mitigations strategy history disasters
always Cultivate the Practices of Collaboration 6
always
always collaboration toolsets
always collaboration practices collaboration toolsets
always collaboration practices collaboration toolsets changing
always collaboration practices collaboration toolsets durable changing
always practice 1 shared outcomes
always practice 2 interdependence
always practice 3 personal trust
always practice 4 celebrate conflict
always next action teach expect model integrity highness practices benefits practices resolution
recap Develop a Vision  on the Business  Reasons for  Deploying SharePoint 1 Get the Technical Implementation Right 2 Lead...
analysis strengths it’s from microsoft
analysis strengths it’s from microsoft long feature list vendor endurance desktop tools integration partner availability
analysis weaknesses it’s from microsoft
analysis weaknesses it’s from microsoft infrastructure requirements migration complexity linked investment decisions all o...
“ the future” collaboration interaction web2.0 at work community expertise engagement “ we” > “i” frequent and rich expres...
converse <ul><li>Michael Sampson </li></ul><ul><li>michael@michaelsampson.net  </li></ul><ul><li>www.michaelsampson.net </...
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Microsoft SharePoint Portal Sever 2007 and Other Collaborative Tools - The Future of Intranets?

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Michael's presentation at the BrightStar conference on August 29, 2007 in New Zealand

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Microsoft SharePoint Portal Sever 2007 and Other Collaborative Tools - The Future of Intranets?

  1. 1. (yes) SharePoint and Other Collaborative Tools: The Future of Intranets?
  2. 2. <ul><li>“ Collaboration is the new catch phrase--wiki, chat, blogs, email, bulletin boards, discussion groups. The key is in choosing the right technology to match with business problems.” </li></ul><ul><li>Cairo Walker, Step Two </li></ul>
  3. 3. why? <ul><li>a place to publish </li></ul>a place to interact
  4. 4. agenda analysis strengths weaknesses framework six steps sharepoint “ the future” collaboration interaction
  5. 5. 2001 <ul><li>“ There are a plethora of serious weaknesses …. our recommendation is to avoid production deployment of SharePoint until its more serious deficiencies are rectified” </li></ul>ferris research
  6. 6. 2004 <ul><li>“… WSS lacks important capabilities, and is poorly designed in various ways. Until Microsoft resolves these issues and details a compelling product strategy, we recommend against adopting it.” </li></ul>ferris research
  7. 7. 2007 <ul><li>“ The technology of SharePoint has improved substantially with the 2007 edition … ” </li></ul>collaboration success
  8. 8. 2007 <ul><li>“ The technology of SharePoint has improved substantially with the 2007 edition … ” </li></ul><ul><li>“ … but the question remains … ” </li></ul>collaboration success
  9. 9. ??? <ul><li>“ How does an organisation think about using SharePoint for business?” </li></ul>
  10. 10. steps Develop a Vision on the Business Reasons for Deploying SharePoint 1 Get the Technical Implementation Right 2 Lead People to Develop Competence in the Various Tools 3 Develop Shared Agreements on SharePoint Practices 4 Avoid the Pitfalls of Earlier Collaboration Technologies 5 Cultivate the Practices of Collaboration 6
  11. 11. first Develop a Vision on the Business Reasons for Deploying SharePoint 1
  12. 12. first costs upfront licensing initial consulting fees ongoing salary/overhead behavioural change costs
  13. 13. <ul><li>“ One is a study that pits SharePoint Server vs. open-source collaboration/portal alternatives. That one was based on information from CMP’s Institute for Partner Education and Development (IPED), plus “a series of in-depth business-focused interviews with top management from solution providers across North America and Europe.” The result: SharePoint solutions are more profitable for partners than are open-source alternatives, according to the data.” </li></ul><ul><li>http://blogs.zdnet.com/microsoft/?p=675, August 27, 2007 </li></ul>first
  14. 14. first <ul><li>Therefore … WHY? </li></ul>
  15. 15. first goals new market entry enhance customer service faster time-to-market raise process visibility
  16. 16. first next action articulate engage explore colleagues executives tangible intangible case studies peers
  17. 17. second Get the Technical Implementation Right 2
  18. 18. second complex mechanics upgrades dependencies inter-relationships
  19. 19. second option 1 business partner
  20. 20. second option 1 business partner white papers presentations reference sites mvp
  21. 21. second option 2 microsoft consulting
  22. 22. second option 2 microsoft consulting expertise methodologies direct lead quality review
  23. 23. second option 3 internal experts
  24. 24. second option 3 internal experts training long-term skills transfer ongoing costs
  25. 25. second next action discover commitment identify written + heart capabilities evidence internal people
  26. 26. third Lead People to Develop Competence in the Various Tools 3
  27. 27. third email years of use emotional connection ingrained habits work style
  28. 28. third <ul><li>Therefore … HOW? </li></ul>
  29. 29. third <ul><li>Therefore … HOW? </li></ul>Provide common conceptual training on SharePoint 1 Create and publicise a SharePoint sandbox 2 Capture and disseminate best practices 3
  30. 30. third task 1 conceptual training tools relationships tool efficacy old vs. new
  31. 31. third task 2 SharePoint sandbox playground non-business try things out templates
  32. 32. third task 3 best practices forum spread learning resolve problems
  33. 33. third next action cultivate foster encourage practices sharing competence passion learning exploration
  34. 34. fourth Develop Shared Agreements on SharePoint Practices 4
  35. 35. fourth “ send me an email”
  36. 36. fourth “ put it in SharePoint”
  37. 37. fourth group individual vs. vs.
  38. 38. fourth common agreements essential wiki vs. Word discussion vs. email timeliness explicit
  39. 39. fourth next action discuss agree approach style options ideas
  40. 40. fifth Avoid the Pitfalls of Earlier Collaboration Technologies 5
  41. 41. fifth pitfall 1 wide creation rights
  42. 42. fifth pitfall 2 no design docs
  43. 43. fifth pitfall 3 dead applications
  44. 44. fifth pitfall 4 disconnected design
  45. 45. warning “ SharePoint won’t solve the missing human factors of collaboration”
  46. 46. fifth next action examine plan mitigations strategy history disasters
  47. 47. always Cultivate the Practices of Collaboration 6
  48. 48. always
  49. 49. always collaboration toolsets
  50. 50. always collaboration practices collaboration toolsets
  51. 51. always collaboration practices collaboration toolsets changing
  52. 52. always collaboration practices collaboration toolsets durable changing
  53. 53. always practice 1 shared outcomes
  54. 54. always practice 2 interdependence
  55. 55. always practice 3 personal trust
  56. 56. always practice 4 celebrate conflict
  57. 57. always next action teach expect model integrity highness practices benefits practices resolution
  58. 58. recap Develop a Vision on the Business Reasons for Deploying SharePoint 1 Get the Technical Implementation Right 2 Lead People to Develop Competence in the Various Tools 3 Develop Shared Agreements on SharePoint Practices 4 Avoid the Pitfalls of Earlier Collaboration Technologies 5 Cultivate the Practices of Collaboration 6
  59. 59. analysis strengths it’s from microsoft
  60. 60. analysis strengths it’s from microsoft long feature list vendor endurance desktop tools integration partner availability
  61. 61. analysis weaknesses it’s from microsoft
  62. 62. analysis weaknesses it’s from microsoft infrastructure requirements migration complexity linked investment decisions all or nothing
  63. 63. “ the future” collaboration interaction web2.0 at work community expertise engagement “ we” > “i” frequent and rich expression vs. invisibility wisdom of crowds global talent war all encompassing
  64. 64. converse <ul><li>Michael Sampson </li></ul><ul><li>michael@michaelsampson.net </li></ul><ul><li>www.michaelsampson.net </li></ul><ul><li>blog.sharepointforbusiness.com </li></ul>

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