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  • Photo credit: ©2007 JupiterImages Corporation
  • Photo Credit: © 2007 JupiterImages Corporation


  • 1. E-mail and Attachments Communicating Information Icons key: For more detailed instructions, see the Getting Started presentation. Flash activity. These activities are not editable. Teacher’s notes included in the Notes Page.1 of 10 © Boardworks Ltd 2007
  • 2. Learning objectives Understand about what e-mail is and how some of its functions operate. Know what an attachment is, what form it can take and why it is used. Understand some of the problems which can be associated with e-mail, such as phishing, fraud and e-mail viruses. Learn about encryption and how it can help prevent e-mail fraud. Learn about netiquette 2 of 10 © Boardworks Ltd 2007 © Boardworks Ltd 2007
  • 3. The e-mail process E-mail stands for electronic mail. To send and receive e-mail, you need an e-mail account. E-mail accounts can be set up through software providers, such as Hotmail, Yahoo and Google mail. The e-mail addresses of the people you know can be stored as contacts in your address book. The process of sending e-mail is similar to the traditional letter, but it is all done electronically, via the Internet. 3 of 10 © Boardworks Ltd 2007
  • 4. What does the software do? 4 of 10 © Boardworks Ltd 2007
  • 5. Out of order 5 of 10 © Boardworks Ltd 2007
  • 6. Problems with e-mail 6 of 10 © Boardworks Ltd 2007
  • 7. E-mail layout E-mails appear in your inbox. When you open an e-mail: It tells you who it’s from. It gives a description of the content. It also provides the name of any attached files. The message appears below. 7 of 10 © Boardworks Ltd 2007
  • 8. Sending a reply To reply to an e-mail, you just have to click on the reply button. The e-mail address of the person you are replying to will appear automatically Addresses can be added if you want to reply to more people. Attachments can be added. The new message is typed here. The original message will appear below the new message. 8 of 10 © Boardworks Ltd 2007
  • 9. An e-mail address Made up of 3 parts: • username (of e-mail box holder) • organisation that hosts the e-mail account • country of origin • eg. cjrobertson@tiscali.co.uk username organisation/ country ISP • an ISP is an Internet Service Provider 9 of 10 © Boardworks Ltd 2007
  • 10. Stuck on you All e-mails are text files. Other types of files can be forwarded as an attachment to an e-mail. The symbol for an attachment is a paper clip. Look at the size of the attached files. Big files take longer to send. Some e-mail inboxes don’t allow big attachments as they take up a lot of storage space. E-mails and attachments can be saved and/or deleted just like any other files. 10 of 10 © Boardworks Ltd 2007
  • 11. What would it be used for? 11 of 10 © Boardworks Ltd 2007
  • 12. Can I have a go? 12 of 10 © Boardworks Ltd 2007
  • 13. Problems with e-mail Spam is the e-mail equivalent of junk mail. It is often sent by companies trying to sell their products to people who haven’t asked for information about them. Spam takes up a lot of Internet bandwidth and it can be annoying for people to have to wade through lots of messages they don’t want to find the ones they do. Many countries are trying to make it illegal to send spam. 13 of 10 © Boardworks Ltd 2007
  • 14. Phishing and fraud E-mails are sometimes used by criminals to steal money. They send e-mails to thousands of people in the hope that a few will fall for their trick. Phishing e-mails pretend to be from banks. They ask the customer to enter their bank details because of some problem. They then use these details to steal money. Other frauds pretend to give away free gifts or prizes. Another common fraud is to pretend to need help to get lots of money out of another country. They just need a bank account to pay it into… The websites that fraudsters set up are usually closed after a few days, which makes them difficult to trace. 14 of 10 © Boardworks Ltd 2007
  • 15. Other problems with e-mail A virus is a piece of code which can sometimes damage the files on your computer. It is possible to pass a virus on through e-mail. It is best not to open an e-mail unless you know where it has come from, especially if it has attachments. You should always virus check e-mails, even from people you do know. 15 of 10 © Boardworks Ltd 2007
  • 16. E-mail or snail mail? 16 of 10 © Boardworks Ltd 2007
  • 17. Encryption Encryption means using a system to translate data into a secret code. To access an encrypted file, the recipient will need to have a special secret key or password which will decrypt the file. Encryption is the most effective way to ensure that data sent by e-mail is secure. However, governments worry about encryption because it makes it difficult for them to check e-mails, even when national security is involved. 17 of 10 © Boardworks Ltd 2007
  • 18. Advantages and disadvantages of e-mail 18 of 10 © Boardworks Ltd 2007
  • 19. Netiquette – rules for on-line manners Typical Rules are: • AVOID USING CAPITAL LETTERS as they are seen as shouting • Don’t send large attachments – they take too long to download – Compress large files • NEVER use offensive language or talk about others • Use emoticons • Avoid long e-mails – people want to rush through their e-mails • No flaming; spamming or sending viruses • Spell correctly even when using text speak 19 of 10 © Boardworks Ltd 2007
  • 20. How much do you know? 20 of 10 © Boardworks Ltd 2007
  • 21. Summary E-mail stands for electronic mail. E-mails arrive in your inbox and you can reply to them or forward them to other people. E-mails can be sent to more than one person at a time. You store details of contacts in your address book. Contact groups or distribution lists can be set up. Attachments are files sent with e-mails. These can be text documents, graphics, photos, videos, audio, programs. Security is a disadvantage 21 of 10 © Boardworks Ltd 2007