Public Service Announcements


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Public Service Announcements

  1. 1. Public ServiceAnnouncements
  2. 2. What is a PSA?A public service announcement (PSA) is anadvertisement broadcast on radio or television, for thepublic interest.PSAs are intended to modify public attitudes by raisingawareness about specific issues.A typical PSA is part of a public awareness campaign toinform or educate the public about an issue such assmoking or compulsive gambling.
  3. 3. As Defined by the FCCA PSA is "any announcement (including network) forwhich no charge is made and which promotes programs,activities, or services of federal, state, or localgovernments (e.g., recruiting, sale of bonds, etc.) or theprograms, activities or services of non-profit organizations(e.g., United Way, Red Cross blood donations, etc.) andother announcements regarded as serving communityinterests, excluding time signals, routine weatherannouncements and promotional announcements."
  4. 4. A Short History of PSA’s
  5. 5. The Beginning of PSA’sPSAs came into being with the entry of the United Statesinto World War II.Radio broadcasters and advertising agencies offered theirskills and facilities toward the war effort and establishedthe War Advertising Council which became the officialhomefront propaganda arm of the Office of WarInformation.Print, outdoor advertising and especially radio became thecarriers of such messages as "Loose lips sink ships,""Keep em Rolling" and a variety of exhortations to buyWar Bonds.
  6. 6. “We can do it!” Rosie the Riveter According to the Encyclopedia of American Economic History, the "Rosie the Riveter" movement increased the number of working American women to 20 million by 1944, a 57% increase from 1940.
  7. 7. The Ad CouncilBy the end of the war, the practice of volunteering free airtime had become institutionalized as had the renamedAdvertising Council, which now served as a facilitatingagency and clearing house for nationwide campaignswhich soon became a familiar part of daily life."Smokey the Bear" was invented by the Ad Council topersonify its "Only You Can Prevent Forest Fires"campaign; "A Mind Is a Terrible Thing to Waste" raisedmillions for the United Negro College Fund; the AmericanCancer Societys "Fight Cancer with a Checkup and aCheck" raised public awareness as well as funds forresearch and patient services.
  8. 8. “A mind is a terrible thing to waste”
  9. 9. The Fairness DoctrineThe ultimate demonstration of the effectiveness of public serviceannouncements came in 1969. Two years earlier, a federal courtupheld the FCCs application of the Fairness Doctrine tocigarette advertising on radio and television, and orderedstations to broadcast "a significant amount of time" for anti-smoking messages.This effectively meant one PSA for every three tobaccocommercials. The PSAs proved so effective that smoking ratesbegan to decline for the first time in history, the tobacco industrywithdrew all cigarette advertising, and Congress made suchadvertising illegal after 1971.Public health professionals credit the PSAs with having savedmany millions of lives by initiating the decline in Americansmoking.
  10. 10. “This Is Your Brain on Drugs”The Advertising Media Partnership for a Drug-free America("This is your brain..." over a shot of an egg: "This is your brainon drugs. Any questions?" over a shot of an egg frying), was setup by a group of media and advertising agency executives,spearheaded by Capital Cities Broadcasting Company, thencompleting the take-over of ABC.Rallying unprecedented support, the organization mounted thelargest public service campaign ever. Indeed, at its height, withmore than S365 million a year worth of print lineage and airtime,it rivaled the largest advertising campaign.During the first years of the campaign, its research teamdocumented considerable difference in attitudinal andbehavioral change among young people.
  11. 11. The Goal of a PSAThe goal of a PSA is to get someone to ACT, or change their BEHAVIOR.
  12. 12. Components of a PSATarget AudienceMessageOrganizationTag Line
  13. 13. Target AudienceIt is important to think about the intended audience of your PSA. What elements you include, as well as how you present the information, will vary based on your target audience.Demographics to think about: Age Gender Race Socioeconomic Class Education Sexuality Geographic Location Values and Morals Interests (sports, entertainment, etc.) Religion Politics
  14. 14. MessageWithout a clear message, the PSA is not useful to theviewer.Examples of messages include: Don’t drink and drive Drugs are unhealthy and destructive Failing to put out a campfire can cause a forest fire
  15. 15. OrganizationAt the end of a PSA, it’s important to put contactinformation for a local or national organization. Thisallows the viewer an opportunity to contact someone formore information or help.
  16. 16. Tag LineA tag line is a catchy one-sentence slogan that is statedtoward the end of the PSA It should be easy to remember Keep it short and simple! “Only YOU can prevent forest fires!” “Got Milk?”“This is your brain. This is your brain on drugs. Any questions?”
  17. 17. How to Create a PSA From the Kansas Association of Broadcasters
  18. 18. How Do I Start?You start with the goal of the PSA: What do you want it toaccomplish? Once you know the goal, then you can figureout how the PSA can achieve it.The goal of a PSA is simple: To get someone to take aspecific action. It’s not to talk about the sponsoringorganization. It’s to motivate the targeted audience to act:To drop off the canned goods for the food drive. To makesure their children’s seat belts are buckled. To stay inschool....To stop smoking....To avoid abusing drugs.
  19. 19. Is It Important Enough?Your first question must be, “Is this message important enough tobroadcast?”Your second question must be, “Is this message relevant to thebroadcast audience?”You might have a local Stamp Collecting Society, legally organizedas a non-profit organization. Technically, that Stamp CollectingSociety meets the requirements of a PSA sponsor. Perhaps theStamp Collecting Society wants a local station to broadcast a PSAthat tells people the time and location of the society’s next regularlyscheduled meeting. Should the station air such a PSA? Probablynot. Because: The message is relevant to very few members of the audience. The Stamp Collecting Society can contact every member (via mail, fax, telephone, its website and/or e-mail) without utilizing the public airwaves.
  20. 20. The More Vital, The Less Universal It Needs To BeBut “what percentage of the audience will be affected” is not theonly aspect to consider.Maybe there’s a deadly disease that afflicts 5% of childrenbetween the ages of 5 and 10. For 95% of the children in youraudience (or, more appropriately, 95% of the children of theparents in your audience), a PSA describing the 10 WarningSigns of this disease is irrelevant. But for the remaining 5%, thatPSA might be the difference between life and death.So the two key criteria for a station’s broadcast of a PSA shouldbe: How relevant it is to the mass audience. How important it is to the target audience.
  21. 21. Talk Only About The ResultsMost people who write PSAs do so from the point-of-view of the sponsoring organization: “The Smallville Homeless Shelter is holding its annual food drive from Monday, November 1 until Friday, November 26. If you would like to participate, please bring your canned goods to one of several drop-off points which are located at....” Whom is that PSA about? The Smallville Homeless Shelter. What is about? Their annual food drive. But notice how easy it is to talk about the results of the food drive: “A can of food probably doesn’t mean that much to you. You probably have a cupboard full of them. But just a few of those cans will keep a Smallville family from going hungry tonight....”
  22. 22. Use Real LanguageEver notice how some commercials speak in a language thatyou only seem to hear in commercials? “Our qualitymerchandise and competitive prices....Our friendly,knowledgeable staff....Our wide selection from which tochoose....”Don’t speak that language in your PSA!But if you don’t use the kind of artificial language you hear insome commercials, what language can you use? The languageyou use every day.Instead of, “To obtain participation details,” you say, “To find outhow to participate.” Or, even better, “To find out how you canhelp feed a hungry family.”
  23. 23. Use EmotionPeople act based on emotional reasons.They might “rationalize” their actions with logic. But they’remotivated by emotions. Can you think of a movie that you really,really wanted to see? If so, undoubtedly your desire wasemotional: You heard it was funny or scary or suspenseful. Youdidn’t “analyze” all of your movie options, draw up a list of pro’sand con’s for each, and then acting solely on logic select theone film that seemed to be the most “rational” choice. Factsdon’t sell. (Note: By “sell,” we mean “motivate a person to act.”)Emotions sell. Let’s add some emotion to the PSA we’ve alreadystarted: “Tonight, many of Smallville’s children will go to bedhungry. Unless you help.”
  24. 24. Make It Personally RelatableA PSA is nothing more than a conversation with the audience.Make your message personal to them; make it easy for them torelate to: “Have you ever been hungry? Not because you’re on a diet or you didn’t have time to eat breakfast, but because you don’t have enough money to buy food? Can you imagine what it’s like for a child to go to bed hungry every night? Unfortunately, that’s not an imaginary situation for 13,000 children in Smallville. At the Smallville Homeless Shelter, we know you’d like to help. That’s why we’ve made it easy for you to drop off your canned goods at any XYZ Store, all this month. Please take a look at your shelves and see what you can afford to donate. There’s a child in our community who will go to bed hungry tonight...unless you help.”
  25. 25. Identify The OrganizationThe sponsoring organization must be identified within thePSA.If you reread the PSA we just wrote, you’ll how how easy itis to smoothly blend in the organization’s name with themessage.
  26. 26. Deliver Exactly One “Core Message”The “core message” is the one thing you want theaudience to hear, to understand, and to remember. ManyPSAs (and many commercials) make the mistake of tryingto get the audience to do more than one thing.A PSA can ask people to donate food. Or money. Or time.But it shouldn’t ask for all three. One message. And todeliver that message effectively, you must do so with...
  27. 27. ClarityYou know what your PSA is about, because you’re the onewho created it. But the audience doesn’t have theadvantage of your inside knowledge. The audience needsto be able to understand the message the first time it airs.So in addition to making sure you have just one CoreMessage, you also must make it very clear. It’s your job tocommunicate. It’s not the audience’s job to figure out whatyou really mean.
  28. 28. Music“All commercials and PSAs should have musicunderneath them,” right? Wrong. Use music only when it enhances the impact of the message. Some people automatically put a “music bed” underneath an announcer’s voice “to make it more interesting.”Think of a glass of soda that has “gone flat” — all thecarbonation has disappeared. Putting music under aboring message doesn’t make it interesting...any morethan pouring flat soda into a fancier glass makes it tastebetter.
  29. 29. Sound EffectsSound effects are fun. And dangerous. Every sound effect youuse will stimulate a picture in your audience’s mind. Example: A PSA that encourages people not to overspend on their credit card accounts. To illustrate the point of “not spending extra money,” the sound effect of a cash register ringing is used. The audience pictures a cash register. But does picturing a cash register do anything to encourage people to use their credit cards responsibly? (On the other hand, getting them to picture their savings accounts growing larger....Or to picture being able to answer the phone without worrying that it’s a creditor demanding money....Could be effective.)Please, don’t use sound effects just because they’re fun to use.As with music, use them only if they increase the impact of themessage you’re trying to communicate.
  30. 30. How Long Should It Be?Usually the length of your PSA is determined by thebroadcast station that might air yet.Most often, it’s either 30 seconds or 60 seconds.Remember, the station isn’t required to broadcast yourPSA. So you’ll want it to match the station’s preferredlength.
  31. 31. Who Is The PSA For, Anyway?A good public service announcement is for the good of thecommunity. For it to do good for the community, your PSA must: Attract the attention of your target audience Speak to the audience in their own language Relate to the audience’s lives Deliver a single core message Deliver the message with clarity Motivate the audience to act.And before it can do all that, it must accomplish one other goal:Get played on the TV or radio station! It’s not enough to say,“Please play this PSA because it’s very important to us.” Youmust be able to say, “You should play this PSA because it’s veryimportant to your audience and to your community.”