Virtual Event Attendee Guide          June 2009
Main HallMain Hall:This is the starting point onceyou have logged into thevirtual event.From here, you can enter any      ...
Top Bar ToolsThe Settings button is whereyou can update or changeyour time zone, language,personal profile and more.Your B...
Exploring Booths in the Exhibition HallExhibition Hall:                                  You can also enter booths by clic...
Inside a Booth – An Overview                           Information and                           Communication:           ...
Viewing the Information Kiosk                           Information Kiosk:                           Each booth has a uniq...
Interacting with Booth RepsBooth Chat:Reps are available inmost booths to answerquestions.If the “Rep Online”indicator is ...
Conference HallWebcast Menu:To view a webcast, simplyclick on the title you areinterested in.Some presentations havea sche...
Viewing a Presentation                         Viewing Presentations:                         Typically presentations are ...
Resource Center                  Additional Resources:                  White papers,                  presentations and o...
Search for People or ContentSearch Function:At any point during your visitin the virtual event, you cansearch for specific...
Getting HelpIf you need assistanceat any time, click on theSupport link in the topright corner.A support ticket will beope...
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Virtual Attendee Guide Wide

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Transcript of "Virtual Attendee Guide Wide"

  1. 1. Virtual Event Attendee Guide June 2009
  2. 2. Main HallMain Hall:This is the starting point onceyou have logged into thevirtual event.From here, you can enter any *of the venues by clicking alocation in the event map(left-hand navigation) or oneof the links in theenvironment.The event map can beexpanded or collapsed,maximizing the scene. Ifdesired, you can push thevirtual pin to lock the eventmap in its expanded mode.*You can also view the eventgreeting. The greetingautomatically begins the firsttime that you arrive at the Note: Main Hall template may be different and may not include navigationevent. For each additional signs for the locations available as illustrated above. You can always navigate via the expandable navigation map.visit, you will need to click onthe greeting to have it play. 2
  3. 3. Top Bar ToolsThe Settings button is whereyou can update or changeyour time zone, language,personal profile and more.Your Briefcase allows you tostore white papers, casestudies or other files thatyou’ve viewed during theevent. After the event theyare easily downloaded toyour desktop in a single zipfile. It also keeps a record ofyour messages, contacts andevent reminders.Click on the Announcementsbutton to view allannouncements that haveran since you entered thevirtual event. 3
  4. 4. Exploring Booths in the Exhibition HallExhibition Hall: You can also enter booths by clicking on theTo enter any booth, simply click on that Exhibitor’s List in the middle of this board.booth’s sign. Mouse-over the booth sign for This will display a list of all booths in theadditional information. Exhibition Hall. Clicking on the booth name will take you into that booth. 4
  5. 5. Inside a Booth – An Overview Information and Communication: Click Information to learn about the company, view products and presentations, download collateral and more. First time visitors may see a video or hear an audio greeting upon entering the booth. If you would like to speak to a booth representative, you can do so via chat, email, or sending a message. You can also chat with other attendees who are visiting the booth. 5
  6. 6. Viewing the Information Kiosk Information Kiosk: Each booth has a unique set of information available and categorized by type. Some companies have prize giveaways or newsletters you can sign up for. 6
  7. 7. Interacting with Booth RepsBooth Chat:Reps are available inmost booths to answerquestions.If the “Rep Online”indicator is on, you caninitiate a chat by clickingon the “Chat with OnlineRep” button. Talk to therep by typing in the textbox and hitting send.If they are not online,send them a messageand they will respond ata later time. 7
  8. 8. Conference HallWebcast Menu:To view a webcast, simplyclick on the title you areinterested in.Some presentations havea scheduled time, othersare available on-demand.Be sure your computerspeaker volume is on andthat the sound is notmuted before beginningthe presentation.You can also download apodcast of thepresentation and listen toit at a later time. 8
  9. 9. Viewing a Presentation Viewing Presentations: Typically presentations are audio or video webcasts with synchronized PowerPoint slides. If you want to see the slides or video in a larger view, click the zoom button and they will appear in a larger browser. During most live events, the presenter is available for live Q & A after the presentation has concluded. 9
  10. 10. Resource Center Additional Resources: White papers, presentations and other collateral are available in the Resource Center. You can view the item or add it to your briefcase. You can download all your saved items from your briefcase to your desktop in one convenient zipped file. 10
  11. 11. Search for People or ContentSearch Function:At any point during your visitin the virtual event, you cansearch for specific companies,content, or people.The search tool is located inthe upper right corner of theinterface.Your results will appear in thelocation you currently arevisiting.Results will be displayed incategories for easy sorting. 11
  12. 12. Getting HelpIf you need assistanceat any time, click on theSupport link in the topright corner.A support ticket will beopened and you’llreceive an email withyour case number.The support link willalso detect any missingcomponents in yourcomputer, the first stepin any troubleshootingactivity.The Invite a Friendfeature will send anemail to a friend thatyou wish to invite tothe event. 12
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