Design Qualities of Means and Meaning:
Pilot exploration and reflection on service
design for social innovation
Miaosen Go...
Pilot Experiences on Service Design for
Social Innovation
Tentative reflection on design qualities of
means and meaning
Pilot Experiences on Service Design for
Social Innovation
PhD studies
2005-2010
DESIS Lab
2009-2013
Teaching programs
2008...
Pilot Experiences on Service Design for
Social Innovation
PhD studies
2005-2010
EMUDE (2004-06)
CCSL (2007)
LAB course (20...
EMUDE (2004-06)
CCSL (2007)
cohousing, collaborative housing, couch
surfing, circles of care, elderly mutual-help,
micro-n...
Pilot Experiences on Service Design for
Social Innovation
DESIS Lab
2009-2013
International DESIS initals
DESIS-China (200...
DESIS-China (A Regional Cluster)
A DESIS PROGRAMME BY NETWORKING DESIGN SCHOOLS IN CHINA
Tsing Hua U, Beijing
GAFA,Guangzh...
2010, Design for Social Innovation and Sustainability
2011, Transformation Design for Public
2012, Service Design & Social...
CCSL_HK
An Applied Research on
Creative Communities for
Sustainable Lifestyle in
Hong Kong
Donation of wisdom
Relief of poverty based on the growth of the
local young teachers.	
http://blog.sina.com.cn/yangguangbu...
Pilot Experiences on Service Design for
Social Innovation
Teaching programs
2008-2013
DESIS workshop (since 2008)
PSSD-pos...
They are keen to
express their
points of view.
They want to be
heard.
Thursday, July 4, 13
Community
House
Sports Center
Home Home
Building
Open Space
Material Flow
Information
Flow
Value
Flow
*
*
*
*
*
ACT OUT!
R...
Tentative reflection on design qualities of
means and meaning
Gong qualityofmeansandmeaning final
Gong qualityofmeansandmeaning final
Gong qualityofmeansandmeaning final
Gong qualityofmeansandmeaning final
Gong qualityofmeansandmeaning final
Gong qualityofmeansandmeaning final
Gong qualityofmeansandmeaning final
Gong qualityofmeansandmeaning final
Gong qualityofmeansandmeaning final
Gong qualityofmeansandmeaning final
Gong qualityofmeansandmeaning final
Gong qualityofmeansandmeaning final
Gong qualityofmeansandmeaning final
Gong qualityofmeansandmeaning final
Gong qualityofmeansandmeaning final
Gong qualityofmeansandmeaning final
Gong qualityofmeansandmeaning final
Gong qualityofmeansandmeaning final
Gong qualityofmeansandmeaning final
Gong qualityofmeansandmeaning final
Gong qualityofmeansandmeaning final
Gong qualityofmeansandmeaning final
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Gong qualityofmeansandmeaning final

  1. 1. Design Qualities of Means and Meaning: Pilot exploration and reflection on service design for social innovation Miaosen Gong PhD, Associate Professor DESIS Lab, School of Design, Jiangnan University Miaosen.gong@gmail.com
  2. 2. Pilot Experiences on Service Design for Social Innovation Tentative reflection on design qualities of means and meaning
  3. 3. Pilot Experiences on Service Design for Social Innovation PhD studies 2005-2010 DESIS Lab 2009-2013 Teaching programs 2008-2013
  4. 4. Pilot Experiences on Service Design for Social Innovation PhD studies 2005-2010 EMUDE (2004-06) CCSL (2007) LAB course (2008)
  5. 5. EMUDE (2004-06) CCSL (2007) cohousing, collaborative housing, couch surfing, circles of care, elderly mutual-help, micro-nurseries, time banks, local currencies, car pooling, car sharing, food coops, farmers markets, zero-miles food, community-supported agriculture, neighbourhood care, street festivals, community gardens, community-based tourism, social enterprises, co-working, fair trade organisations, social incubators
  6. 6. Pilot Experiences on Service Design for Social Innovation DESIS Lab 2009-2013 International DESIS initals DESIS-China (2009-now) DESIS symposium (since 2010) DESIS workshop (since 2008) Funded research projects
  7. 7. DESIS-China (A Regional Cluster) A DESIS PROGRAMME BY NETWORKING DESIGN SCHOOLS IN CHINA Tsing Hua U, Beijing GAFA,Guangzhou Tongji U, Shanghai Jiangnan U, Wuxi PolyU, Hong Kong Hunan U, Changsha
  8. 8. 2010, Design for Social Innovation and Sustainability 2011, Transformation Design for Public 2012, Service Design & Social Innovation 2013, The Chinese View of Sustainable Qualities Annual DESIS symposium(Since 2010)
  9. 9. CCSL_HK An Applied Research on Creative Communities for Sustainable Lifestyle in Hong Kong
  10. 10. Donation of wisdom Relief of poverty based on the growth of the local young teachers. http://blog.sina.com.cn/yangguangbuluoase 扎溪卡草原 Zhaxika Grassland 阳光部落公益项目组 Sunshine Public Welfare Project Group
  11. 11. Pilot Experiences on Service Design for Social Innovation Teaching programs 2008-2013 DESIS workshop (since 2008) PSSD-postgraduate (since 2010) Service Design-undergraduate (since 2011) Summer school (since 2013) International summer school (since 2014)
  12. 12. They are keen to express their points of view. They want to be heard. Thursday, July 4, 13
  13. 13. Community House Sports Center Home Home Building Open Space Material Flow Information Flow Value Flow * * * * * ACT OUT! REWARD ASK OTHER VOLUNTEERS TELL THE VOLUNTEERS TO ENCOURAGE OTHERS NURTURING COMMUNITY LEADERSHIP LET THE COMMUNITY OPERATE INDEPENDTLY create motivation within the community the training should be capable of being a sort of entertainment itself and allows for interactivity between the elderly people magic tricks kids's game story telling etc... SICK CHILDREN classify the sick children and make sure the health condition of the child is under control and suitable for the target elderly people to look after describe their child's likes and dislikes as well as psychological conditions EASY TASK ASK FOR VOLUNTEER GIVE A TRAINING WORKSHOP SEND TO COMMUNITY Task Flow APPROVED & RATED BY SERVICE MANAGER PARENTS APPLY FOR THE SERVICE ... Hospital Thursday, July 4, 13
  14. 14. Tentative reflection on design qualities of means and meaning
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