dr. Boris De Ruyter
Principal Scientist, Philips Research Europe
From technology development
towards social innovation
Overview
• The transition
• Ambient Intelligence
• Experience Research
• Research examples
The transition
Technology
development
Moore's law
1960
1990
2002
Technology is evolving rapidly
Technology is evolving rapidly
Technology
development
Moore's law
Applications
of technology
User
Centered
Design
Focus groups Usability testIn situ interviews
User Centered Design
de Ruyter B. (2003). User Centred Design, In (Eds.): Aa...
Technology
development
Moore's law
Applications
of technology
User
Centered
Design
Effect of
applications
User
Experience
...
Ambient Intelligence
FreedomFreedom IntelligenceIntelligence
AestheticsAesthetics ImmersionImmersion
de Ruyter, B., Markop...
From Technology Development towards Social Innovation
Impact of
applications
Social
Innovation
Technology
development
Moor...
Ambient Assisted Living
Monitoring &
Coaching
Monitoring &
Coaching
Stimulation &
Enabling
Stimulation &
Enabling
Belongin...
Ambient Intelligence
The Philips pavilion
1958
Ubiquitous computing
(Mark Weiser, Scientific American 1991)
The Computer
for the 21st Century
Specialized elements of har...
The vision of the Future
1996
The introduction of AmI
1998
IST 6th framework
2001
1135 “Ambient Intelligence” hits in Amazon.com
How has AmI changed over the
years?
From technology trends to societal trends
Ageing society
Globalization
From system intelligence to social intelligence
Socialized
Empathic
Conscious
Experience Research
Research phases
Test usability & user acceptance
Collect user insights & requirements
Validate & study longer term effects
Context studies
High level user needs
User
insights
ObservationsDiary studies
Context studies
Context studies
Lab studies
Focus groups Usability test
• Focus group sessions to collect early user feedback on concepts
• Controlled exp...
Field studies
• Use of the propositions in real life settings over longer periods of time
• Data collection through loggin...
Field studies
http://SimplicityLabs.net
Research examples
Kaptein, M.C., de Ruyter, B., Markopoulos, P., & Aarts, E. (2010). Two Acts of Social intelligence:
The effects of mimicry...
de Ruyter, B., Zwartkruis-Pelgrim, E. & Aarts, E. (2010). Ambient assisted living research in the
CareLab, GeroPsych: The ...
Gimenez, M.C., Geerdinck, L.M., Versteylen, M., Leffers, P., Meekes, G.J.B.M., Herremans, H., De
Ruyter, B., & Schlangen, ...
From technology development_towards_social_innovation [compatibility mode]
From technology development_towards_social_innovation [compatibility mode]
From technology development_towards_social_innovation [compatibility mode]
From technology development_towards_social_innovation [compatibility mode]
From technology development_towards_social_innovation [compatibility mode]
From technology development_towards_social_innovation [compatibility mode]
From technology development_towards_social_innovation [compatibility mode]
From technology development_towards_social_innovation [compatibility mode]
From technology development_towards_social_innovation [compatibility mode]
From technology development_towards_social_innovation [compatibility mode]
From technology development_towards_social_innovation [compatibility mode]
From technology development_towards_social_innovation [compatibility mode]
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From technology development_towards_social_innovation [compatibility mode]

  1. 1. dr. Boris De Ruyter Principal Scientist, Philips Research Europe From technology development towards social innovation
  2. 2. Overview • The transition • Ambient Intelligence • Experience Research • Research examples
  3. 3. The transition
  4. 4. Technology development Moore's law
  5. 5. 1960 1990 2002 Technology is evolving rapidly
  6. 6. Technology is evolving rapidly
  7. 7. Technology development Moore's law Applications of technology User Centered Design
  8. 8. Focus groups Usability testIn situ interviews User Centered Design de Ruyter B. (2003). User Centred Design, In (Eds.): Aarts, Emile, and Stefano Marzano (editors) (2003), The New Everyday: Vision on Ambient Intelligence, 010 Publishers, Rotterdam
  9. 9. Technology development Moore's law Applications of technology User Centered Design Effect of applications User Experience Research
  10. 10. Ambient Intelligence FreedomFreedom IntelligenceIntelligence AestheticsAesthetics ImmersionImmersion de Ruyter, B., Markopoulos, P., Aarts, E., Ijsselsteijn, W. (2004). Engineering the user experience, In: W. Weber, J. Rabaey, and E. Aarts (Eds): Ambient Intelligence. Springer-Verlag.
  11. 11. From Technology Development towards Social Innovation Impact of applications Social Innovation Technology development Moore's law Applications of technology User Centered Design Effect of applications User Experience Research
  12. 12. Ambient Assisted Living Monitoring & Coaching Monitoring & Coaching Stimulation & Enabling Stimulation & Enabling BelongingBelonging Safety & Protection Safety & Protection de Ruyter, B. & Pelgrim, E. (2007). Ambient Assisted Living research in CareLab, ACM Interactions, Volume 14, Issue 4, July + August 2007.
  13. 13. Ambient Intelligence
  14. 14. The Philips pavilion 1958
  15. 15. Ubiquitous computing (Mark Weiser, Scientific American 1991) The Computer for the 21st Century Specialized elements of hardware and software, connected by wires, radio waves and infrared, will be so ubiquitous that no one will notice their presence Ubiquitous Computing (Mark Weiser) 1988
  16. 16. The vision of the Future 1996
  17. 17. The introduction of AmI 1998
  18. 18. IST 6th framework 2001
  19. 19. 1135 “Ambient Intelligence” hits in Amazon.com
  20. 20. How has AmI changed over the years?
  21. 21. From technology trends to societal trends Ageing society Globalization
  22. 22. From system intelligence to social intelligence Socialized Empathic Conscious
  23. 23. Experience Research
  24. 24. Research phases Test usability & user acceptance Collect user insights & requirements Validate & study longer term effects
  25. 25. Context studies High level user needs User insights ObservationsDiary studies
  26. 26. Context studies
  27. 27. Context studies
  28. 28. Lab studies Focus groups Usability test • Focus group sessions to collect early user feedback on concepts • Controlled experiments (limited in time) to study the usability and end user acceptance – Multi observer setup – Control & coding in one system – Distributed coding scheme – Observed & automated events
  29. 29. Field studies • Use of the propositions in real life settings over longer periods of time • Data collection through logging and in situ interviews • Complementary findings to laboratory studies In situ interviews
  30. 30. Field studies http://SimplicityLabs.net
  31. 31. Research examples
  32. 32. Kaptein, M.C., de Ruyter, B., Markopoulos, P., & Aarts, E. (2010). Two Acts of Social intelligence: The effects of mimicry and social praise on the evaluation of an artificial agent. AI &Society, 1-13. Kaptein, M.C., de Ruyter, B., Markopoulos, P., & Aarts, E. (2009). Persuading you: Individual differences in susceptibility to persuasion, 12th IFIP TC 13 International Conference.
  33. 33. de Ruyter, B., Zwartkruis-Pelgrim, E. & Aarts, E. (2010). Ambient assisted living research in the CareLab, GeroPsych: The Journal of Gerontopsychology and Geriatric Psychiatry, Vol 23(2), Jun 2010, 115-119.
  34. 34. Gimenez, M.C., Geerdinck, L.M., Versteylen, M., Leffers, P., Meekes, G.J.B.M., Herremans, H., De Ruyter, B., & Schlangen, L.J.M. (2011). Light and Sleep within hospital settings, Sleep-Wake Research In The Netherlands, Annual Proceedings of the Dutch Society for Sleep-Wake Research (NSWO), Vol 22, T. de Boer et al. (Eds.), Ipskamp Drukkers BV, Enschede, ISBN 978-90-73675-00-1, p. 56-59.
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