Personal Information
Organization / Workplace
Greater New York City Area, NJ United States
Industry
Consulting / Advisory
Website
http:clientxclient.com
About
Customer growth guru. Leader and adviser for revenue growth though digital and cultural transformations. Globally renown expert on customer experience, customer profitability, econometrics, customer strategy, marketing technology, CRM and disruptive technology.
Recent 3 yrs: FinTech innovation, strategy for major financial services companies and US agencies. 3 market changing, award winning solutions from concept to dominance. Mobile first, agile, digital design. Rolling out new, IoT solution leveraging embedded ai, smart contract, ER (enhanced Reality) and block chain modular components to create ecosystem platform.
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Presentations
(30)Likes
(27)What is the CxC Customer Experience Matrix ClientxClient ph9083503012
Client X Client
•
9 years ago
Anzo Smart Data Lake 4.0 - a Data Lake Platform for the Enterprise Information Fabric
Cambridge Semantics
•
6 years ago
AUGMENTED REALITY IN INDUSTRY 4.0
Gülay Ekren
•
6 years ago
3 Key Messages for the CEO
Patrick Van der Pijl
•
10 years ago
Activiti Cloud Deep Dive
Mauricio (Salaboy) Salatino
•
6 years ago
The Network Effects Bible
NFX
•
5 years ago
Machine Learning and AI in Risk Management
QuantUniversity
•
6 years ago
2.1 Opportunity management in a relationship marketing framework 2016 short
Ax - Amicucci Formazione
•
8 years ago
CEO FREAK OUT Amazon Whole Foods
Client X Client
•
6 years ago
Blockchain in Banking, Business and Beyond
Michael Novak
•
7 years ago
The New Age of Transparency And The Business Intelligence Tipping Point For Social Advertisers
Danielle Westerhoff
•
6 years ago
eMarketer Webinar: Artificial Intelligence—The Future Is Already Here
eMarketer
•
7 years ago
Content Architecture in Action
cleveg
•
10 years ago
Customer experience in a digital age (preview)
Geert Martens
•
12 years ago
Gamification Decks: Structure Gamification Projects with Design Thinking
Daniel Meusburger
•
10 years ago
5 Takeaways from South by Southwest
Ogilvy
•
9 years ago
Design in Tech Report 2015
John Maeda
•
9 years ago
A Brief History of Big Data
Bernard Marr
•
9 years ago
CRM Backwards
Client X Client
•
12 years ago
Monetizing big data internet of things beginner level cx c
Client X Client
•
10 years ago
Customer Experience Matrix Mechanics and Geeky CRM Cx CEM
Client X Client
•
9 years ago
Customer Experience Visualize Monetize Optimize Tools cx Analytics
Client X Client
•
9 years ago
Big Data and Big Profits
McKinsey on Marketing & Sales
•
10 years ago
Customer Journey Analytics and Big Data
McKinsey on Marketing & Sales
•
10 years ago
How to Use Social for IT Project Management
Jive Software an Aurea company
•
10 years ago
Tech Trends 2012
frog
•
12 years ago
Six Digital Trends To Watch by Steve Rubel and David Armano
Edelman Digital
•
13 years ago
Personal Information
Organization / Workplace
Greater New York City Area, NJ United States
Industry
Consulting / Advisory
Website
http:clientxclient.com
About
Customer growth guru. Leader and adviser for revenue growth though digital and cultural transformations. Globally renown expert on customer experience, customer profitability, econometrics, customer strategy, marketing technology, CRM and disruptive technology.
Recent 3 yrs: FinTech innovation, strategy for major financial services companies and US agencies. 3 market changing, award winning solutions from concept to dominance. Mobile first, agile, digital design. Rolling out new, IoT solution leveraging embedded ai, smart contract, ER (enhanced Reality) and block chain modular components to create ecosystem platform.
Tags
customer experience
crm
cxc matrix
customer worthy
analytics
mrhoffman
cem
innovation
marketing
cx
big data
digital
ibm
bpm
strategy
clientxclient
iot
best practices
customer service
sas
what is customer experience
technology
customer strategy
marketing automation
bi
privacy
ai
artificial intelligence
visualization
watson
cio
customer analytics
cmo
predictive modeling
customer value
customer experience matrix
customer profitability
internet of things
2012 trends
consulting
unica
michael r hoffman
sales
microsoft
r
management
robots
vr
ceo
coo
msft
customer journey
tableau
customer measurement
oracle
cto
customer privacy
mobile
customer metrics
predictions
customer analytics software
crm software
customer experience software
social networking
retail
banking
cognos
qlikview
google
advertising
customer
amazon
enhanced reality
fb
fintech
martech
cdo
cxo
best practice
disruption
design
executive management
qlik
algorithm
decision science
digitize
customer insight
2016
programmatic marketing
bigdata
modeling
social
2015
social media
customer sensors
customer algorithm
customer experience best practices
customer fraud
customer apps
customer innovation
customer experience mapping
2012 predictions
2012
ows
crm bpm
predicitve modeling
bi software
neteeza
monetization software
cast iron software
marketing software
marketing automation software
customer experience management
ittoolbox
social crm
bank
spss
amdocs
measurement
best
hoffman
michael
automation
dashboards
framework
employee experience
#cx #ai #cem #digital #innovation #ml #crm #martec
game dev
metaverse
infinite posssibilities
new tinking
digital art
digital transformarion
nyc
futurist
mit
3d printing
augmented reality
virtual
teradata
cortana
okgoogle
alexa
amz
cognitive
consumer
logistics
whole foods
investor
business owner
block chain
it roadmap
bpo
rfid
idg
virtual reality
data model
database marketing
lessons learned
marketing strategy
customerworthy
cxcmatrix
ai1stcx
#meeker #kp #mrhoffman #cem #digital #measure #crm
erp
roboadvisor
selfdriving
#smartsystems
bots
smart contracts
expertsystems
automatons
@mrhoffman
hyperloop
@joepine
2020 strategy
marketing technology
customer relationship management
marketing best practices
what is ltv
customerprofitability
crm best practices
customer best practices
customer worthy book
customer profitaility
customer science
digital marketing
how to measure customer experience
customer mofdels
customer experience technology
how to manage customers
monetize
how to customer experience
amazonify
distribution
mobile bi
cfo
technology innovation
visoalization
cxc bizmeter
system design
tabeau
sa
ibm atson
customer sensor
actuators
cm
customer journey map
aspiraional design crm
financial services
responsive design
marech
ppm
poc
design thinking
innovate
analytic culture
information design
statistics
user adoption
data science
informatica
business process
use case
crm visualization
customer centricity
corporate strategy
experience measurement
customer process
big data use case
management tools
march madness
education
robot
teaching moment
probability
brackets
algo
forecasting
ncaa
decision making
analysis
cfpb
taxes
regulation
bitcoin
currency
virtual currency
digital back yard
bi best practices
decision support
alteryx
data
business objects
predictive
hadoop
customer financial models
continuous a b testing
prescriptive modeling
customer experience mastery
use cases
customer data model
customer strategy frameworks
continuous optimixation
continuous improvement
what is cxc
digitlize
competitive
user experience
customer system design
customer journey mapping
speakers
strategic planning
customer experience expert
customer analysis
optimization
digitalization
customer experience journey
customer rules framework
methodology
commercialization
venture capital
what is
bank of america
bofa
huffington post
customer letter
money
why big data
bi roi
decision management
bi method
how to implement
sap bi
bi implementation
oracle bi
bi tools
byod
customer technology
customerpayback.com
customer monetization
marketing communications
customer cost management
crm design
marketing planning
digital asset management
crm algorithm
social commerce
customer data
data theft
customer experience trends
business intelligence
software
crm measurement 2012
appstore
sales 2012
customer experience design
executive managment cem
customer frameworks
customer measures
customer segmentation
marketing 2012
2012 customer technology
2012 customer strategy
cem 2012
customer information piracy
occupy everywhere
2012 forecast
free is black
customer experience algorithm
customer roi
business analytics
localization
customer service trends
trends
customer service 2012
national speaker
algorithms
naacm
information management
occupy wall street
sentement analysis
fraud
network of things
customer satisfaction
merchandising
product management
voc software
call center software
expert question
crm measurement
crm tools
sentiment analysis
socail networking
client x client
sigma
six
hyperion
sap
objects
qliktech
decision
accenture
csc
pegasystems
practices
frameworks
segmentation
performance
events
trigger
roi
x
client
matrix
ltv
customer-centric
convergence
media
email
responsys
experience
multi-channel
See more