Non verbal communication

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Non verbal communication

  1. 1. A Presentation on N ON – V ERBAL C OMMUNICATION Prepared by:-Present for Mehul RasadiyaMs. Brinda Raycha(K.K.Parekh Inst. of Mgt. Studies)
  2. 2. I NTRODUCTIONNon-Verbal (non word) communication means all communication without words.Nonverbal communication (NVC) is usually understood as the process of communication through sending and receiving wordless messages.
  3. 3. ONLY7% verbal
  4. 4. 38%vocal (tone of voice, inflection)
  5. 5. AND 55%NON - VERBAL
  6. 6. S TUDIES SHOW THAT DURING INTERPERSONAL COMMUNICATION 7% of the message is verbally communicated while 93% of the message is non-verbally transmitted. Of the 93% non verbal communication, 38% is through vocal tones, 55% is through facial expressions and non-verbal acts.
  7. 7. NON-VERBAL COMUNICATION BODY SIGHLANGUAGE LANGUAGE
  8. 8. B ODY L ANGUAGEFacial expression(s)EyesLipsArmsHandsFingerslegs
  9. 9. Humans produce UP TO7,00,000 different signs.
  10. 10. The face is capable of over2,50,000 expressions
  11. 11. There are 5,000 distinctHAND gestures
  12. 12. OtherEars Eyes
  13. 13.  FACIAL EXPRESSIONS A smile, raised eyebrow all convey information. Facial expression continually change during interaction. There are evidence that the meaning of these expression may be
  14. 14.  E YE C ONTACT eye contact is a form of nonverbal communication and is thought to have a large influence on social behaviour. You can read ones mind by looking at eyes.
  15. 15. A RMS Folded Arms indicates a defensive position Arms on Hips indicates anger or aggression Arms Behind Back indicates ease and control
  16. 16. H ANDS  Of all body parts the hands are probably used most for communicating non-verbally.  Hand waves are used for greeting, beckoning or farewells.
  17. 17. W HAT T HEY M EAN  Ok!  Good job! One moment please. I can’t hear you.
  18. 18. W HAT T HEY M EAN  Let me help you.  Lalala, I can’t hear you.  Eureka! I’ve got it!
  19. 19. W HAT T HEY M EAN Shh! Be Quiet! Whoa! Back off! That’s not for me. Everything is OK.
  20. 20. S O W HAT D OES T HIS M EAN ?  So tell me more!  I’m open to your ideas.  I accept you.  Welcome!
  21. 21. S O W HAT D OES T HIS M EAN ? I know you! Look at that! Great to see you! That’s awesome!
  22. 22. S IGN L ANGUAGE Audio (Sound) Signal Drum beating was used to make important announcement and to inform people to assemble at specified place. Several types of alarms signals are used to caution people. Like, Fire alarms, accident alarm, machine breakdown alarm, Buzzers, Push button bells, electronic bell and other sound signalizing system are used in the offices. Visual Signals Visual signal are used to convey messages for general information and education such as Posters, Drawing, Cartoon, Photographs, Books contains maps and Diagrams. Hotels, tour and travels agencies, motor companies etc use color Photographs.
  23. 23. A UDIO (S OUND ) S IGNAL Alarms (All types) Buzzers Push Button Bells Electronic Bell Sound Signal System
  24. 24. A LARMS
  25. 25. B UZZERS
  26. 26. P USH B UTTON B ELLS
  27. 27. E LECTRONIC B ELL
  28. 28. S OUND S IGNAL S YSTEM
  29. 29. V ISUAL S IGNALS Posters Drawing Cartoons Photographs Books contains maps and Diagrams Traffic Signals
  30. 30. ADVANTAGES OFN ON -V ERBAL C OMMUNICATION  Low Cost  Managing Time  Convey Message easily  Interesting Communication
  31. 31. DISADVANTAGES OF N ON -V ERBAL C OMMUNICATION Dynamic No Responsibility No Record Misunderstanding Communicate only simple massages

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