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  • 1. Presentation on Presented by :-Present for :-Ms. Neha Rathi Mehul Rasadiya(K.K.Parekh Inst. of Mgt. Studies)
  • 2. • Meaning and Definition• Characteristics and nature• Structure• Challenge• Approaches Mehul Rasadiya
  • 3. Organizational behavior is a field of study thatinvestigates the impact that individuals, groups andstructures have on behavior within an organization. It isan interdisciplinary field that includes sociology,psychology, communication, and management; and itcomplements the academic studies of Organizationaltheory (which is more macro-level) and human resourcestudies (which is more applied and business-related). Itmay also be referred to as organizational studies ororganizational science. The field has its roots inindustrial and organizational psychology. Mehul Rasadiya
  • 4. “Organizational behaviour is a field of study that investigatesthe impact that individuals, groups and organizational structurehave on behaviour within the organization, for the purpose ofapplying such knowledge towards improving an organizationaleffectiveness.”The above definition has three main elements; first organizationalbehaviour Is an investigative study of individuals and groups,second, the impact of organizational structure on human behaviourand the third, the application of knowledge to achieveorganizational effectiveness. These factors are interactive innature and the impact of such behaviour is applied to varioussystems so that the goals are achieved. The nature of study oforganizational behaviour is investigative to establish cause andeffect relationship. Mehul Rasadiya
  • 5. OB involves integration of studies undertaken relating tobehavioural sciences like psychology, sociology, anthropology,economics, social psychology and political science. Therefore,organizational behaviour Is a comprehensive field of study inwhich individual, group and organizational structure is studied inrelation to organizational growth and organizational culture, inan environment where impact of modern technology is great.The aim of the study is to ensure that the human behaviourcontributes towards growth of the organization and greaterefficiency is achieved. Mehul Rasadiya
  • 6. Continue..• Organizational behaviour is a field of study that investigates the impact that individuals, groups and structure have on behaviour within organization for the purpose of applying such knowledge toward improving an organizations effectiveness. - STEPHEN P. ROBBINS• Organizational behaviour is the study and application at knowledge about the how people - as individuals and a groups - act within organization. It strives to identify ways in which people can act more effectively. -KEITH DAVIS• Organizational behaviour is concerned with the study of what People do in an organization and how their behaviour affect the performance of the organizations. -BRIEF. Mehul Rasadiya
  • 7. 1. A separate field of study - > Organizational Behaviour is a separate field of study. Many researches and analysis have been done in this field. But it is not still accepted as a science. There is no foundation of basic concepts that may guide its development as a science. Therefore, it will be appropriate to call it a field of study rather than discipline.2. It is an applied science - > The aim of OB it to solve problems of organizations related with human behaviour aspect. Therefore, applied researches are concentrated, in place of fundamental researches. Though many of the researches may be carried in laboratory, but the behaviour of an individual can not be analyzed so. Therefore, Organizational Behaviour is both science as well as art.3. Goal Oriented - > Since OB is applied science it is oriented towards organizational goals. Sometimes there may be conflict of organizational goals with invidual goals. In that case, both the objectives are achieved simultaneously. Mehul Rasadiya
  • 8. 4. Focus Attention On people - > OB focus the attention on people. It is based on the concept that need and motivation of the people should be given priority. if the people are given proper environment and working condition, they are creative, independent and capable of achieving organizational objectives.5. Interdisciplinary Approach - > Organizational Behaviour is interdisciplinary in nature. It is based on behavioural and social sciences that contributes to the subject. It applies from this disciplines ideas that will improve the relationships between people and organization. Mehul Rasadiya
  • 9. 1. It is a way of thinking about individuals, groups and organizations.2. It is multidisciplinary – it uses principles, models, theories and methods from other disciplines.3. There is a distinctly humanistic orientation – people and their, attitudes perceptions, learning capacities, feelings and goals are of major importance.4. It is performance-orientated – it deals with the factors affecting performance and how it can be improved.5. The use of scientific method is important in studying variables and relationships.6. It is applications-orientated in the sense of being concerned with providing useful answers to questions which arise when managing organizations. Mehul Rasadiya
  • 10. Sociology the science of society Political scienceThe study of the behavior Anthropology Interdisciplinary the science of of individuals & groups Influences on within a political the learned behavior of Organizational enviourment human beings Behavior Psychology the science of human behavior Mehul Rasadiya
  • 11. “The study of people in relation to their fellow human beings” Group Dynamics Work teams Organization Communication System Power ConflictSociology Inter-group behavior Former Organization theory Organizational technology Group Organizational changes Organizational culture Mehul Rasadiya
  • 12. “The Society of societies to learn about humanbeings and their activities.” Comparative Value Comparative attitudes Group Cross-culture analysisAnthropology Organizational Culture Organization Organizational environment System Mehul Rasadiya
  • 13. “The study of the behavior of individuals and groups within a political environment.” Conflict OrganizationalPolitical Science Intra-organizational Politics System Power Mehul Rasadiya
  • 14. “The Science that seeks to measures, explain and sometimechange the behavior of humans and other animals.” Learning Motivation Personality Emotion Perception Training Psychology Leadership Effectiveness Individuals Job Satisfaction Individual decision making Performance appraisal Attitude measurement Employee Selection Work design Work stress Mehul Rasadiya
  • 15. “The Science that seeks to measures, explain and sometimechange the behavior of humans and other animals.” Psychology Individual Sociology Social Psychology Study of Group Organizational Behavior Anthropology Organization Mehul Rasadiya
  • 16. ApproachesClassical Neo – classical Modernapproach approach approach Scientific System management Approach Contingency Administrative approach Mehul Rasadiya
  • 17. 1. Study the way the job is performed.2. Codify the new method into rules.3. Select workers whose skills match.4. Establish a fair level of performance. Mehul Rasadiya
  • 18. A quick look at few dramatic changes now taking place in organization. 1. Old employee getting old 2. Corporate Downsizing 3. Temporary working employees 4. Global competition 5. War on terrorIn short there are lot of challenges and opportunities today for managers to OB concepts. Mehul Rasadiya
  • 19.  1.Globalization to Respond Organizations are no longer constrained by national borders, world become global village.o Increased foreign assignment Transferred to your employer’s operating division in another country, Once there, you’ll have to manage workforce, aspiration from employees, and attitudes from those you are used to back homeo Working with different people Working with bosses, peers and other employees who were born and raised in different culture, to work effectively with them you’ve to understand how their culture, geographic and religion have shaped them.o Coping with Anti-capitalism backlash “soak the rich” means fine should be charged with respect of income you earn. Managers at global companies have come to realize that economic values are not universally transferable, need to modify by managers to reflect economic values in those countries they’re working.o Overseeing Movement of jobs to countries with low cost labor In a global economy, jobs tend to flow to places where lower cost provide business firms with a comparative advantageso Managing people During the war on terror An understanding of OB topics such as emotions, motivation, communication and leadership can help managers to deal more effectively with their employees’ fear about terrorism Mehul Rasadiya
  • 20.  2. Managing workforce diversity The people in organization are becoming heterogeneous demographically, Workforcediversity= whereas globalization focuses on differences between people from different countries, mix of people in terms of gender, age, race, and sexualorientation.Embracing diversity Changing US demographics Changing management philosophy Recognizing and responding to difference 3. Improving Quality and productivity World added capacity in response to increase demand. Excess capacity translate in increase competition, is forcing managers to reduce costs and, at the same time; improve the organization quality and productivity. 4. Improving Customer service OB can contribute to improving an organization’ performance by showing that howemployees’ attitude and behavior are associated with customer satisfaction. 5.Improving people skills Designing motivating jobs, how creating effective teams, techniques for improving interpersonal skills 6.Stimulating innovation and change Victory will go the organization the maintain their flexibility, continually improve their quality and beat their competition in market place. An organization’s employees can be major block in change, the challenge to the manager to stimulate their creativity and tolerance for change. Mehul Rasadiya
  • 21.  7.Coping with Temporariness Survival for the organization, is need to move fast and flexible and innovative in their products, jobs are redesigned, task are done by flexibility, trained old employees with new technology, better understanding of change, overcome resistance to change, create organizational culture 8.Working in network organization Global working through one link i.e. INTERNET, technology changes the people to work together and communicate at thousand miles, people can work from their homeland non office locations. 9.Helping employees Balance work-life conflicts Flexible Working hours, reporting time, creating opportunities for employees, job security, design workplace and jobs. 10.Creating positive Work Environment Human strength, vitality, right person appointed at right place, effort on what good for organization. 11.Improving Ethical Behavior Manager shouldn’t place an order on which subordinate don’t agreeDefine clearly the right and wrong conduct air policy and appropriate system Increase confidence and trust over organization Have some logic against order you place to employees Mehul Rasadiya
  • 22. Organizational Structure Functional Structure Product Structure Divisional Structures Geographic Structure Market Structure Matrix structureProduct Team Structure
  • 23. Conclusion• Organizational behavior promotes communication – andcommunication promotes knowledge. In return, the organizationalknowledge established the organizational behavior as part of theeveryday company routine. The ideas or knowledge that everyindividual contribute is valued by the firm. All the ideas areexamined well and after the successful adaptation, another legacy isleft behind that can be used for the next year or product simulation.•Organizational practice on the other hand, is a form of routine orstandardized action which is always subject for improvement. All thepractice involved in making the product is based from the knowledgethey learned and organized. With this, the cycle of acquiring theknowledge and applying it is emphasized and cannot be broken aspart of the organization’s effectiveness.