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TechNet Webcast: Exchange 2010 Outlook Web Access
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TechNet Webcast: Exchange 2010 Outlook Web Access

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View the full video presentation http://bit.ly/2EbWTJ ...

View the full video presentation http://bit.ly/2EbWTJ

Exchange 2010 brings new features and functionality to Outlook Web Access. See product demonstrations of the latest capabilities and understand how browser-based communication and collaboration gets better than ever in Exchange 2010.

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TechNet Webcast: Exchange 2010 Outlook Web Access TechNet Webcast: Exchange 2010 Outlook Web Access Presentation Transcript

  • Outlook Web Access(Exchange Server 2010)
    Gary Danoys
    Sr. Technical Specialist
    Unified Communications Group
    Microsoft Corporation
  • Session Objectives
    See new Microsoft® Office Outlook® Web Access features
    Understand scenarios for new features
  • Agenda
    Exchange 2010 architecture
    Demos, Demos, Demos
    New features
  • Exchange Enterprise Topology
    Enterprise Network
    Phone system (PBX or VOIP)
    Hub Transport
    Routing & Policy
    Edge Transport
    Routing & AV/AS
    External
    SMTPservers
    Unified Messaging
    Voice mail & voice access
    Mailbox
    Storage of mailbox items
    Mobile phone
    Client Access
    Client connectivity
    Web services
    Web browser
    Outlook (remote user)
    Line of business application
    Outlook (local user)
  • demo
    • Conversation view
    • Presence and IM
    • UM card
    • Nickname cache
    • Search and filters
    • Side by side calendar
    • Delivery reports
    • Browser support
  • Conversation View
    View conversations in context
    All messages
    All folders
    Forks
    Hide repeated information
    Take action on conversations
    Move
    Ignore
  • Conversation View
    Identify the reply trail and message forks
    Duplicated information is removed
    Move an entire conversation
    See all messages in a conversation in one view
    Conversation view consists of the list view and the reading pane
    Expand or collapse conversations and individual messages
    See the number of unread messages
    No paging through e-mails
    Microsoft Confidential
  • Presence and IM
    See & set presence
    Chat over IM
    Presence of all contacts
    Support for MPOP
  • Presence & IM
    See presence in an e-mail
    See the presence of all your contacts
    Set your presence
    Choose how you want to communicate with your contacts
    See IM conversations in progress
    Have a conversation
  • UM Card
    Voicemail is now an attached MP3 file
    Inline player
    Transcription is visible
  • Nickname Cache
    Names shared across all Exchange experiences
  • Search & Filter
    Search
    Current folder
    Current & sub-folders
    All folders
    Advance search
    Filter
    Default options
    User selected
    Use with search
  • Favorites folders
    Customizable
    Fast access
    Collapsible
    Microsoft Confidential
  • Favorites folders
    Favorites folders are easily accessible
    You can add any folder to favorites
    Even add search folders for common searches
    Microsoft Confidential
  • Side by Side Calendars
    Multiple personal calendars
    Add a shared calendar
    View calendars side by side
  • Delivery Reports
    See if a message was delivered
    Happens at the transport role
    Not the same as a read receipt
    Results:
    Pending
    Rejected
    Unknown
    Transferred
  • OWA Browser Support
    OWA Premium
    OWA Lite
    Microsoft Confidential
  • Story Time
    Once Upon A Time…
    “Department staff hitting 'reply to all' on an e-mail with a large distribution list is causing an e-mail storm on the department's OpenNet e-mail system … [in effect creating] a denial of service as e-mail queues, especially between posts, back up while processing the extra volume of e-mails.”
    “Anyone who disregards these instructions will be subject to disciplinary actions”
    “Please ensure widest distribution of this message”
    -Patrick Kennedy
    Under Secretary of State for Management
    Internal Memo - Jan. 2009
  • MailTips
    Information Worker
    Early warning system
    OOF
    External recipient
    Reply all on BCC
    Moderated DL
    Restricted recipient
    Know what you can’t do
    Large DL
    Restricted DL
    Message size
    Mailbox full
    Organization
    Avoid unnecessary server load
    Prevent policy violations
    Custom MailTip
  • Calendar Sharing
    Share calendars internally or externally
    Trust can be set by user or by domain
    Once trust is set, everything is transparent
    Admin control is provided
  • Calendar Sharing
    Admin sets up trust with Microsoft Federation Gateway
    Admin sets up trust another organization
    Users can now see calendars from other organizations
    Fabrikam Inc.
    Contoso Inc.
    Microsoft Federation Gateway
    Exchange 2010
    Exchange 2010
    Internet
    Intranet
    Intranet
  • SMS Sync – User Interface
  • SMS Messaging
    User sends text message from Outlook to recipient
    User creates an account with service provider
    User configures Outlook to use service provider
    How does the recipient respond?
    SMS Provider
    Text
    Msg
    User
    Recipient
    Cell Network
    Internet
  • SMS Sync
    1) OWA sends a text message to Exchange Server
    2) EAS connection used to send SMS user’s phone
    Benefits:
    • User can use OWA, Outlook, and Outlook Mobile to respond
    • SMS messages are backed up on the server
    • Recipients can respond to messages
    • User can switch “screens” while still seeing all their messages
    3) User’s cell phone sends the SMS to the recipient
    4) Recipient responds to the SMS
    5) All SMS are sent to Exchange though EAS for all “screens”
    Text
    Msg
    SSL
    User
    SSL
    Exchange 2010
    Recipient
    Cell Network
    Internet
    Intranet
  • Enabling IM (4 steps)
    • UCWeb.DLL
    • Collaboration.DLL
    • SipEPS.DLL
    • Cert. must be from same CA
    • Can use an internal CA
    • Multiple CAS = Multiple Certs.
    • Cert. must use FQDN
    1) Install OCS 2007 R2
    2) Install certificate
    3) Install MSI package
    4) Enable IM though cmdlet
    3rd Party
    Certificate Authority
    Download Center
    Set-OwaMailboxPolicy
    –identity <identity name>
    -InstantMessagingEnabled:$true
    -InstantMessagingType:server
    Set-CASMailbox<MailboxIdParameter>
    -OwaMailboxPolicy<MailboxPolicyIdParameter>
    OCS 2007 R2
    Active Directory
    MTLS
    Set-OwaVirtualDirectory
    –Identity <identity name>
    –InstantMessagingType:server
    –InstantMessagingEnabled:$true
    Forefront
    UAG Server
    Exchange 2010 CAS
    Exchange 2010 MBX
    Internet
    Intranet
    DMZ
  • Other Features
    Delegate access
    Distribution group creation
    IRM
    Archiving
  • Recap
    OWA premium for IE, Firefox, and Safari
    Conversation view
    Ignore/Move conversation
    Virtual list view
    Presence
    Instant messaging
    Nickname cache
    UM card
    Calendar sharing
    Side by side calendar view
    Message tracking
    SMS Sync
    Favorites folders
    Advanced search
    Archiving
    Distribution group creation
    IRM
    Delegate access
  • Session Takeaways
    Takeaways:
    OWA is cross-browser compatible.
    OWA now enables even more UC scenarios.
    SMS
    IM
    Voice mail
    Calendar sharing
    OWA extends desktop productivity to the Web.
  • Thank You
  • © 2009 Microsoft Corporation. All rights reserved. Microsoft, Outlook, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks of Microsoft Corporation in the U.S. and/or other countries.
    The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.