Outlook Web Access(Exchange Server 2010)<br />Gary Danoys<br />Sr. Technical Specialist<br />Unified Communications Group<...
Session Objectives<br />See new Microsoft® Office Outlook® Web Access features<br />Understand scenarios for new features<...
Agenda<br />Exchange 2010 architecture<br />Demos, Demos, Demos<br />New features<br />
Exchange Enterprise Topology<br />Enterprise Network<br />Phone system (PBX or VOIP)<br />Hub Transport<br />Routing & Pol...
demo <br /><ul><li>Conversation view
Presence and IM
UM card
Nickname cache
Search and filters
Side by side calendar
Delivery reports
Browser support</li></li></ul><li>Conversation View<br />View conversations in context<br />All messages<br />All folders<...
Conversation View<br />Identify the reply trail and message forks<br />Duplicated information is removed<br />Move an enti...
Presence and IM<br />See & set presence<br />Chat over IM<br />Presence of all contacts<br />Support for MPOP<br />
Presence & IM<br />See presence in an e-mail<br />See the presence of all your contacts<br />Set your presence<br />Choose...
UM Card<br />Voicemail is now an attached MP3 file<br />Inline player<br />Transcription is visible<br />
Nickname Cache<br />Names shared across all Exchange experiences<br />
Search & Filter<br />Search<br />Current folder<br />Current & sub-folders<br />All folders<br />Advance search<br />Filte...
Favorites folders<br />Customizable<br />Fast access<br />Collapsible<br />Microsoft Confidential<br />
Favorites folders<br />Favorites folders are easily accessible<br />You can add any folder to favorites<br />Even add sear...
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TechNet Webcast: Exchange 2010 Outlook Web Access

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Exchange 2010 brings new features and functionality to Outlook Web Access. See product demonstrations of the latest capabilities and understand how browser-based communication and collaboration gets better than ever in Exchange 2010.

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  • TechNet Webcast: Exchange 2010 Outlook Web Access

    1. 1. Outlook Web Access(Exchange Server 2010)<br />Gary Danoys<br />Sr. Technical Specialist<br />Unified Communications Group<br />Microsoft Corporation<br />
    2. 2. Session Objectives<br />See new Microsoft® Office Outlook® Web Access features<br />Understand scenarios for new features<br />
    3. 3. Agenda<br />Exchange 2010 architecture<br />Demos, Demos, Demos<br />New features<br />
    4. 4. Exchange Enterprise Topology<br />Enterprise Network<br />Phone system (PBX or VOIP)<br />Hub Transport<br />Routing & Policy<br />Edge Transport<br />Routing & AV/AS<br />External<br />SMTPservers<br />Unified Messaging<br />Voice mail & voice access<br />Mailbox<br />Storage of mailbox items<br />Mobile phone<br />Client Access<br />Client connectivity<br />Web services<br />Web browser<br />Outlook (remote user)<br />Line of business application<br />Outlook (local user)<br />
    5. 5. demo <br /><ul><li>Conversation view
    6. 6. Presence and IM
    7. 7. UM card
    8. 8. Nickname cache
    9. 9. Search and filters
    10. 10. Side by side calendar
    11. 11. Delivery reports
    12. 12. Browser support</li></li></ul><li>Conversation View<br />View conversations in context<br />All messages<br />All folders<br />Forks<br />Hide repeated information<br />Take action on conversations<br />Move<br />Ignore<br />
    13. 13. Conversation View<br />Identify the reply trail and message forks<br />Duplicated information is removed<br />Move an entire conversation<br />See all messages in a conversation in one view<br />Conversation view consists of the list view and the reading pane<br />Expand or collapse conversations and individual messages<br />See the number of unread messages<br />No paging through e-mails<br />Microsoft Confidential<br />
    14. 14. Presence and IM<br />See & set presence<br />Chat over IM<br />Presence of all contacts<br />Support for MPOP<br />
    15. 15. Presence & IM<br />See presence in an e-mail<br />See the presence of all your contacts<br />Set your presence<br />Choose how you want to communicate with your contacts<br />See IM conversations in progress<br />Have a conversation<br />
    16. 16. UM Card<br />Voicemail is now an attached MP3 file<br />Inline player<br />Transcription is visible<br />
    17. 17. Nickname Cache<br />Names shared across all Exchange experiences<br />
    18. 18. Search & Filter<br />Search<br />Current folder<br />Current & sub-folders<br />All folders<br />Advance search<br />Filter<br />Default options<br />User selected<br />Use with search<br />
    19. 19. Favorites folders<br />Customizable<br />Fast access<br />Collapsible<br />Microsoft Confidential<br />
    20. 20. Favorites folders<br />Favorites folders are easily accessible<br />You can add any folder to favorites<br />Even add search folders for common searches<br />Microsoft Confidential<br />
    21. 21. Side by Side Calendars<br />Multiple personal calendars<br />Add a shared calendar<br />View calendars side by side<br />
    22. 22. Delivery Reports<br />See if a message was delivered<br />Happens at the transport role<br />Not the same as a read receipt<br />Results:<br />Pending<br />Rejected<br />Unknown<br />Transferred<br />
    23. 23. OWA Browser Support<br />OWA Premium<br />OWA Lite<br />Microsoft Confidential<br />
    24. 24. Story Time<br />Once Upon A Time…<br />“Department staff hitting &apos;reply to all&apos; on an e-mail with a large distribution list is causing an e-mail storm on the department&apos;s OpenNet e-mail system … [in effect creating] a denial of service as e-mail queues, especially between posts, back up while processing the extra volume of e-mails.”<br />“Anyone who disregards these instructions will be subject to disciplinary actions”<br />“Please ensure widest distribution of this message”<br />-Patrick Kennedy <br />Under Secretary of State for Management<br />Internal Memo - Jan. 2009<br />
    25. 25. MailTips<br />Information Worker<br />Early warning system<br />OOF<br />External recipient<br />Reply all on BCC<br />Moderated DL<br />Restricted recipient<br />Know what you can’t do<br />Large DL<br />Restricted DL<br />Message size<br />Mailbox full<br />Organization<br />Avoid unnecessary server load<br />Prevent policy violations<br />Custom MailTip<br />
    26. 26. Calendar Sharing<br />Share calendars internally or externally<br />Trust can be set by user or by domain<br />Once trust is set, everything is transparent<br />Admin control is provided<br />
    27. 27. Calendar Sharing<br />Admin sets up trust with Microsoft Federation Gateway<br />Admin sets up trust another organization<br />Users can now see calendars from other organizations<br />Fabrikam Inc.<br />Contoso Inc.<br />Microsoft Federation Gateway<br />Exchange 2010<br />Exchange 2010<br />Internet<br />Intranet<br />Intranet<br />
    28. 28. SMS Sync – User Interface<br />
    29. 29. SMS Messaging <br />User sends text message from Outlook to recipient<br />User creates an account with service provider<br />User configures Outlook to use service provider<br />How does the recipient respond?<br />SMS Provider<br />Text<br />Msg<br />User<br />Recipient<br />Cell Network<br />Internet<br />
    30. 30. SMS Sync<br />1) OWA sends a text message to Exchange Server<br />2) EAS connection used to send SMS user’s phone <br />Benefits:<br /><ul><li>User can use OWA, Outlook, and Outlook Mobile to respond
    31. 31. SMS messages are backed up on the server
    32. 32. Recipients can respond to messages
    33. 33. User can switch “screens” while still seeing all their messages</li></ul>3) User’s cell phone sends the SMS to the recipient<br />4) Recipient responds to the SMS <br />5) All SMS are sent to Exchange though EAS for all “screens”<br />Text<br />Msg<br />SSL<br />User<br />SSL<br />Exchange 2010<br />Recipient<br />Cell Network<br />Internet<br />Intranet<br />
    34. 34. Enabling IM (4 steps)<br /><ul><li>UCWeb.DLL
    35. 35. Collaboration.DLL
    36. 36. SipEPS.DLL
    37. 37. Cert. must be from same CA
    38. 38. Can use an internal CA
    39. 39. Multiple CAS = Multiple Certs.
    40. 40. Cert. must use FQDN</li></ul>1) Install OCS 2007 R2<br />2) Install certificate<br />3) Install MSI package<br />4) Enable IM though cmdlet<br />3rd Party <br />Certificate Authority<br />Download Center<br />Set-OwaMailboxPolicy<br /> –identity &lt;identity name&gt;<br /> -InstantMessagingEnabled:$true <br /> -InstantMessagingType:server<br />Set-CASMailbox&lt;MailboxIdParameter&gt; <br /> -OwaMailboxPolicy&lt;MailboxPolicyIdParameter&gt;<br />OCS 2007 R2<br />Active Directory<br />MTLS<br />Set-OwaVirtualDirectory<br /> –Identity &lt;identity name&gt;<br /> –InstantMessagingType:server<br /> –InstantMessagingEnabled:$true<br />Forefront<br />UAG Server<br />Exchange 2010 CAS<br />Exchange 2010 MBX<br />Internet<br />Intranet<br />DMZ<br />
    41. 41. Other Features<br />Delegate access<br />Distribution group creation<br />IRM<br />Archiving<br />
    42. 42. Recap<br />OWA premium for IE, Firefox, and Safari<br />Conversation view<br />Ignore/Move conversation<br />Virtual list view<br />Presence<br />Instant messaging<br />Nickname cache<br />UM card<br />Calendar sharing<br />Side by side calendar view<br />Message tracking<br />SMS Sync<br />Favorites folders<br />Advanced search<br />Archiving<br />Distribution group creation<br />IRM<br />Delegate access<br />
    43. 43. Session Takeaways<br />Takeaways: <br />OWA is cross-browser compatible.<br />OWA now enables even more UC scenarios.<br />SMS<br />IM<br />Voice mail<br />Calendar sharing<br />OWA extends desktop productivity to the Web.<br />
    44. 44. Thank You<br />
    45. 45. © 2009 Microsoft Corporation. All rights reserved. Microsoft, Outlook, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks of Microsoft Corporation in the U.S. and/or other countries.<br />The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.<br />

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