Healthy Communication
Finding the right words
Skills needed for effective
communication
Listening
Good Nonverbal communication
Communicating under stress
Empathy
See fo...
Good listening skills include
Focus
Avoid interrupting
Avoid judging
Show interest
Nonverbal communication
By focusing, you are showing that you
respect what they are saying
Keep posture relaxed and easy
P...
Communicating under stress
Try these examples to practice quick
methods to decrease stress during
communication:
• Loosen ...
Empathy
One of the most important things you
can do is to try to understand their
feelings
Keep their emotions in mind
5 Components of Effective
Communication
Truth
Empathy
Question to clarify
Use “I feel” sentences
Say something positive
While communicating,
remember: EAR
Empathy: Acknowledge their feelings
Assertiveness: Express your feelings
openly and dir...
Some examples of unhealthy
communication
Truth (you are right, they are wrong)
Blame (it is their fault)
Defensiveness (re...
Summary of healthy and
unhealthy communication
Here is a one page summary.
Test your communication skills
How are your communication skills?
Try this online test to find out!
(You don’t need to fil...
Revise your communication
skills
Should you blame them? Use
Worksheet 19 to find out
If it isn’t worth it to blame them, u...
THANKS FOR PARTICIPATING!
NEXT WEEK, POSITIVITY AND
HAPPINESS!!!
Upcoming SlideShare
Loading in...5
×

Healthy communication presentation

156

Published on

0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
156
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
2
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Transcript of "Healthy communication presentation"

  1. 1. Healthy Communication Finding the right words
  2. 2. Skills needed for effective communication Listening Good Nonverbal communication Communicating under stress Empathy See following slides for more
  3. 3. Good listening skills include Focus Avoid interrupting Avoid judging Show interest
  4. 4. Nonverbal communication By focusing, you are showing that you respect what they are saying Keep posture relaxed and easy Positive body language (nodding, smiling and sitting tall)
  5. 5. Communicating under stress Try these examples to practice quick methods to decrease stress during communication: • Loosen shoulders and breathe • Look for humor, laugh! • Be willing to look at their side and compromise • Agree to disagree
  6. 6. Empathy One of the most important things you can do is to try to understand their feelings Keep their emotions in mind
  7. 7. 5 Components of Effective Communication Truth Empathy Question to clarify Use “I feel” sentences Say something positive
  8. 8. While communicating, remember: EAR Empathy: Acknowledge their feelings Assertiveness: Express your feelings openly and directly Respect: Use a respectful and caring tone
  9. 9. Some examples of unhealthy communication Truth (you are right, they are wrong) Blame (it is their fault) Defensiveness (refuse to admit imperfection) Labeling Sarcasm Hopelessness Denial of your feelings Problem solving Mind reading Passive-aggressive
  10. 10. Summary of healthy and unhealthy communication Here is a one page summary.
  11. 11. Test your communication skills How are your communication skills? Try this online test to find out! (You don’t need to fill in any information, just say “no thanks”
  12. 12. Revise your communication skills Should you blame them? Use Worksheet 19 to find out If it isn’t worth it to blame them, use Worksheet 20 to evaluate your conversation and look for alternative ways of resolving. Remember EAR (empathy, assertive, respectful)
  13. 13. THANKS FOR PARTICIPATING! NEXT WEEK, POSITIVITY AND HAPPINESS!!!
  1. A particular slide catching your eye?

    Clipping is a handy way to collect important slides you want to go back to later.

×