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Enterprise 2.0 and Web 2.0 collaboration in global learning organizations

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Global Communications & Distance Training Panel

Global Communications & Distance Training Panel

Published in: Business, Technology

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  • 1. Collaboration in global learning organizations using open source and free licensed systems
  • 2. Triple Point Technology Inc. Commodity trading, credit risk management and compliance software
  • 3. Session Goals  Provide an overview of the Triple Point learning and collaboration Infrastructure  Learn that there are now open source and low cost solutions for all learning and collaboration requirements  Understand that the most effective solutions are embedded into the work routine
  • 4. Operating Definitions  Web 2.0  Web 2.0 is used to describe specific technology systems that are user driven whether used in a consumer or enterprise application.  Enterprise 2.0  Enterprise 2.0 focuses primarily on the technology systems including the technology platforms (Open vs. Closed), integration methods, and uses of Web 2.0 collaboration tools and techniques that have the scalability and security needed for deployment in large organizations.
  • 5. Business Problem  Provide communication, collaboration and training to over 500 internal employees across 8 offices located on 5 continents  Provide training and support to a diverse client base in energy and financial sectors located on 5 continents  Make training a profit center  Provide all the above with minimal infrastructure costs  Manage all this through an acquisition by TPT
  • 6. ROME Institute (nGenCollaboration)
  • 7. Learn Hub – (Moodle)
  • 8. TPT Knowledge Network (Confluence)
  • 9. Content Development (UDUTU)
  • 10. 5 Minute Movies (Jing)
  • 11. Flash Based Virtual Classrooms (Vyew)
  • 12. Amazon Cloud
  • 13. Strategy The things we plan to do and sometimes, more importantly, not do to achieve a specific goal
  • 14. Why swim up the stream?
  • 15. Strategic Considerations  What is the audience you need to reach?  What is the audience’s access to technology?  What is the operational culture you need to accommodate?  What is business need driving the strategy?  Can the return on investment be measured?
  • 16. Consultant Support Collaboration Schema •Wiki solution designed to provide global support to consultants at client sites for troubleshooting, bug fixes, configuration and solution modeling. 1. Request come for consultants in the field 2. Requests are logged to JIRA (support system) 3. Requests are routed to appropriate team 4. Team responds with wiki article and consultants is sent a link to response
  • 17. Create your personal learning environment - PLE Social Network  Your personal learning environment is what you use to manage your professional and personal development.  We use professional examples, but Community of ROME this applies to personal interests as Practice Institute well (religious, hobbies, politics)  Information overload is a fact of life (TV, Email, Blackberry, Text Learning NING: Messaging, Phone) therefore, it PRMIA - Energy blogs Community makes sense to use technology to Industry filter what’s important to YOU.  The funnel is a good analogy Consultants Clients IECA - blogs LinkedIn
  • 18. Challenges  Culture compatibility  Gaining audience critical mass  Maintaining attention momentum  Integrating into processes  Ongoing value assessment http://davefleet.com/2008/10/social-media-outreach-wont-work-for-everyone/
  • 19. Contact Information  Mark Prasatik  Director Training - Triple Point Technology Inc.  mprasatik@gmail.com  +1 832-212-4560