Collaboration in global learning organizations using
open source and free licensed systems
Triple Point Technology Inc.
Commodity trading, credit risk management and compliance software
Provide an overview of the Triple Point
learning and collaboration Infrastructure
Learn that there are now open source and low
cost solutions for all learning and
Understand that the most effective solutions
are embedded into the work routine
Web 2.0 is used to describe specific technology
systems that are user driven whether used in a
consumer or enterprise application.
Enterprise 2.0 focuses primarily on the technology
systems including the technology platforms (Open
vs. Closed), integration methods, and uses of Web
2.0 collaboration tools and techniques that have
the scalability and security needed for
deployment in large organizations.
Provide communication, collaboration and
training to over 500 internal employees
across 8 offices located on 5 continents
Provide training and support to a diverse
client base in energy and financial sectors
located on 5 continents
Make training a profit center
Provide all the above with minimal
Manage all this through an acquisition by TPT
What is the audience you need to reach?
What is the audience’s access to technology?
What is the operational culture you need to
What is business need driving the strategy?
Can the return on investment be measured?
Consultant Support Collaboration Schema
•Wiki solution designed to provide global support to consultants at client
sites for troubleshooting, bug fixes, configuration and solution modeling.
1. Request come for consultants in the field
2. Requests are logged to JIRA (support system)
3. Requests are routed to appropriate team
4. Team responds with wiki article and consultants is sent a link to
Create your personal learning
environment - PLE
Your personal learning environment
is what you use to manage your
professional and personal
We use professional examples, but Community of
this applies to personal interests as
well (religious, hobbies, politics)
Information overload is a fact of life
(TV, Email, Blackberry, Text
Messaging, Phone) therefore, it PRMIA -
makes sense to use technology to Industry
filter what’s important to YOU.
The funnel is a good analogy Consultants Clients
Gaining audience critical mass
Maintaining attention momentum
Integrating into processes
Ongoing value assessment
Director Training - Triple Point Technology Inc.