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by John West
The execution of best practices and quality standards in US, China, and other parts of Asia is critical in many industries that are undergoing major transitions such as healthcare, research, transportation, environment, food, and water. AmAsia3 mission in Healthcare is to promote and enable transformational international exchange, commercial growth, and sustainability by working with World Class Healthcare organizations and Associations, and Asian government officials, holding companies, and healthcare enterprises whose vision is to provide high quality services on the global stage.
One of the best ways to assure the sustainability and resilience of your health care organization is to practice performance excellence every day of every year. The highest health care, business, and education award in the United States is the Baldrige Performance Excellence Program. The Baldrige "Criteria for Performance Excellence" can be used to assess health care organizations or help to apply for the national awards in different countries.
AmAsia3 member John West introduces components of the "Criteria for Performance Excellence" and the first category, leadership in this 7 part series. John served as a member of headquarters management at a Fortune 500 company and has been an international management consultant for many years helping organizations around the world use performance excellence to continuously improve.