Good to great key west afc.2011

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A 'Good to Great' presentation reminding us that attitude means the difference between success and "OUTSTANDING" ! :) Thanks Kim for a great presentation.

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  • Good to great key west afc.2011

    1. 1. Welcome to Good to Great Leadership AFC Region V June 2011
    2. 2. Are you OUTSTANDING?
    3. 3. 212 The Extra Degree
    4. 4. It All Matters…. <ul><li>Effort, the primary fundamental that feeds all others </li></ul>
    5. 5. Making a difference <ul><li>We can’t change the world, but to make the world a brighter place we don’t need to </li></ul>
    6. 6. <ul><li>If you think about how little difference an act of kindness makes in the grade scale, you get frustrated and defeated and stop. If you take great care in doing something….anything, you will feel the joy of giving and make our world a little brighter. </li></ul>
    7. 7. The Delta Flight Open your eyes, see what opportunities you are given each day
    8. 8. 100 Year Perspective <ul><li>Stress: …can I have just one day? </li></ul><ul><li>The dog bit me </li></ul><ul><li>I haven’t seen the floor of my son’s room in years </li></ul><ul><li>Daughter #1 forgot to tell us the due date for her tuition and all her classes were dropped. </li></ul><ul><li>Daughter #2 has a cell phone issue </li></ul><ul><li>Daughter #3 was discovered to have created a My Space….. </li></ul><ul><li>Pump in basement overflowed </li></ul><ul><li>Etc… </li></ul>
    9. 9. <ul><li>If someone throws you a ball….you don’t have to catch it </li></ul>
    10. 10. Service <ul><li>People who understand that their purpose is service to others live lives of abundance. Those who do not, just live their lives. </li></ul>
    11. 11. Good is the Enemy of Great!
    12. 12. Good = Customer Satisfaction Great = Client Success <ul><li>Are you satisfied with a product or are you successful? </li></ul>
    13. 13. What does it take? <ul><li>GOOD LEADERSHIP – could be part of it, but you could have great leadership and still not be successful </li></ul>
    14. 14. <ul><li>MOTIVATION – has a lot to do with it, but you could be motivated and not have the skills needed </li></ul>
    15. 15. <ul><li>ATTITUDE – has a lot to do with it, but with attitude you need the right plan </li></ul>
    16. 16. <ul><li>APTITUDE – you could be the smartest person in the world and not be successful, because you don’t work hard </li></ul>
    17. 17. Potential <ul><li>Studies say that human beings only reach 30% of their potential, there are many reasons for this… </li></ul><ul><li>being afraid </li></ul><ul><li>being lazy </li></ul><ul><li>no self confidence </li></ul><ul><li>no vision </li></ul><ul><li>giving up </li></ul><ul><li>excuse </li></ul><ul><li>etc. </li></ul>
    18. 18. Quit Complaining <ul><li>Do you have a vision? </li></ul><ul><li>(Jigsaw Puzzle) </li></ul><ul><li>Do you have a goal? </li></ul><ul><li>Figure it out! </li></ul><ul><li>If you really want something, you’ll find a way….. </li></ul>
    19. 19. <ul><li>When we’re faced with challenges, we say “I tried” “I did my best”…but did we really?? </li></ul>
    20. 20. The Passion Of Vision <ul><li>Victor Frankl, Austrian Psychologist </li></ul><ul><li>Survivor of Nazi death camps “Man’s Search for Meaning” 1946 </li></ul><ul><li>Vietnam POW camps </li></ul><ul><li>Why did some survive and not others? </li></ul><ul><li>Compelling conviction, a mission to perform, important work left to do </li></ul>
    21. 21. Two Buzzards <ul><li>Patience my a**, I’m going out there and kill something </li></ul>
    22. 22. The Search Continues… <ul><li>Post World War II focus on Management; era of hard assets </li></ul><ul><li>1980’s Dr. Deming and Quality </li></ul><ul><li>1990’s Tom Peters – Excellence </li></ul><ul><li>2000 Jim Collins – Good to Great </li></ul><ul><li>It is clear today that Leadership is more valuable than Management </li></ul>
    23. 23. Leadership Excellence <ul><li>A lifelong journey, not a destination </li></ul><ul><li>Wooden: It is what you learn after you know it all that counts! </li></ul>
    24. 24. One View of the Pursuit of Success <ul><li>What do you learn each day? </li></ul><ul><li>Who is on your team? </li></ul><ul><li>Are you willing to sacrifice something today to have more tomorrow? </li></ul>
    25. 25. What is Leadership? <ul><li>Leadership is the capacity to lead people to a common purpose and goal; and the character to inspire confidence. </li></ul><ul><li>Create an disciplined environment, but one without fear </li></ul><ul><li>Give Hope for a better tomorrow </li></ul><ul><li>Courage – it is contagious! </li></ul>
    26. 26. Good is the Enemy of Great <ul><li>Passion for excellence </li></ul><ul><li>Are you committed to continual improvement? Or do you settle for “good” </li></ul><ul><li>“ Impossible” is merely someone’s opinion </li></ul>
    27. 27. Level 5 Leadership <ul><li>Ambition is focused on the organization’s success – not the individual’s success </li></ul><ul><li>Leaders build people and teams </li></ul><ul><li>Leaders build improved and sustainable processes </li></ul>
    28. 28. Level 5 Leadership Key Adjectives <ul><li>Quiet, humble, modest, reserved </li></ul><ul><li>Gracious and mild-mannered; understated </li></ul><ul><li>Unwavering resolve to do what must be done for the Organization </li></ul><ul><li>More plow horse than show horse; the tortoise still beats the hare! </li></ul>
    29. 29. Level 5 Leadership - The Window and the Mirror <ul><li>Looks in the mirror when problems occur - takes responsibility instead of fixing blame </li></ul><ul><li>Constantly looks out the window when things go well to give credit to others </li></ul>
    30. 30. A Rigorous Culture; Not a Ruthless Culture <ul><li>The only way to deliver to the people who are achieving is to not burden them with the people who are not achieving </li></ul><ul><li>Let everyone know immediately and continually the rigor of the culture; failure to do so is “ruthless” </li></ul>
    31. 31. A Guide to being Rigorous <ul><li>Put your best people on your biggest opportunity; not your biggest problems </li></ul><ul><li>Managers and Leaders argue and debate, sometimes violently – then unify fully behind a decision regardless of one’s personal view </li></ul>
    32. 32. Confront Brutal Facts, But Never Lose Faith <ul><li>Sometimes a brilliant idea will be murdered by a gang of facts! </li></ul><ul><li>If decision analysis is infused with facts, the correct decision often becomes obvious </li></ul>
    33. 33. A Climate where the Truth is Always Heard <ul><li>Teach people how to think – not what to think </li></ul><ul><li>Employees must have “No Fear” when facts conflict with decisions </li></ul>
    34. 34. A Climate where the Truth is Always Heard <ul><li>Lead with questions – not answers </li></ul><ul><li>Engage in dialogue and debate – not coercion </li></ul><ul><li>Conduct autopsies without blame </li></ul><ul><li>“ Listen to the whispers and you will not have to hear their screams” </li></ul>
    35. 35. Three Key Principles: Good to Great Transition <ul><li>What can we be the best at? </li></ul><ul><li>How is that important to the success of your organization? </li></ul><ul><li>Are you truly passionate about being the best and doing something great? </li></ul>
    36. 36. Attitude vs. Aptitude <ul><li>What is the performance rating of your team today? </li></ul><ul><li>Attitude is a choice </li></ul><ul><li>Attitude determines the actions and outcome of the team </li></ul><ul><li>The Leader defines the attitude more than anyone on the team; Look in the Mirror! </li></ul>
    37. 37. Some Leadership Characteristics <ul><li>Leaders Love Life </li></ul><ul><li>Leaders have a contagious positive attitude </li></ul><ul><li>Leaders are committed; their actions align with the words (Do/Say Ratio) </li></ul><ul><li>Leaders create a spirit of approval; not of criticism </li></ul><ul><li>Leaders love and respect their team </li></ul>
    38. 38. Some Leadership Characteristics <ul><li>Leaders have to believe in their team more than the team believes in themselves </li></ul><ul><li>Leaders communicate; clearly and continuously </li></ul><ul><li>Leaders have Courage; and courage comes from passion, not position </li></ul>
    39. 39. Paradox and Ambiguity! <ul><li>We do not seek consensus – recognizing that consensus decisions are often at odds with intelligent decisions </li></ul><ul><li>We are responsible for the final decisions; we seek input and debate, but then we make the decision and look in the mirror </li></ul>
    40. 40. Change Management <ul><li>People hate change; the only thing worse than changing is what happens if we fail to change </li></ul><ul><li>Feelings never change behavior; changing behavior will change feelings </li></ul><ul><li>Leaders have the courage to change </li></ul>
    41. 41. A Culture of Discipline <ul><li>Bureaucracy is to compensate for incompetence and lack of discipline </li></ul><ul><li>All freedom must come with an equal amount of responsibility </li></ul><ul><li>Your “Stop Doing” list may be more important than your </li></ul><ul><li>To-Do List! </li></ul>
    42. 42. Technology Accelerators <ul><li>Technology is an accelerator of momentum, not a creator of it </li></ul><ul><li>Human assets based organizations must fully leverage technology if they are to pursue “Great” – breakthrough opportunities exist in the Internet Age </li></ul><ul><li>High Tech / High Touch </li></ul>
    43. 43. The Importance of Technology <ul><li>Processes produce results; people build and execute processes </li></ul><ul><li>Change management by Leaders improves the process </li></ul><ul><li>Technology sustains the improvement; prevents backslide </li></ul><ul><li>Technology is the most cost effective tool a manager has today </li></ul>
    44. 44. AGAIN… <ul><li>Small consistent actions do make a significant difference </li></ul>
    45. 45. The Flywheel Effect R evolution means turning the wheel <ul><li>Great companies start modestly and slowly, but turn the flywheel everyday until the momentum propels them forward </li></ul><ul><li>No one event drives the flywheel – rather a thousand small pushes makes it turn and gain momentum </li></ul>
    46. 46. The Flywheel Effect R evolution means turning the wheel <ul><li>Tremendous power exists in the fact of continued improvement and the delivery of results. </li></ul><ul><li>Show how small tangible accomplishments fit into the context of the flywheel; let everyone feel the momentum </li></ul><ul><li>People want to be on a winning team </li></ul>
    47. 47. Are you motivated to go from Good to Great? Only you know!
    48. 48. Books <ul><li>Shut Up, Stop Whining, and Get a Life Larry Winget </li></ul><ul><li>First Things First Stephen Covey </li></ul><ul><li>Small Change Susan Terkel </li></ul><ul><li>Don’t Sweat the Small Stuff….and it’s all small stuff Richard Carlson </li></ul><ul><li>100 Ways to Motivate Others Steve Chandler </li></ul>

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