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Rules for Preparing Resumes and-cover-letters

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Rules for Preparing Resumes and-cover-letters

Rules for Preparing Resumes and-cover-letters

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  • 1. 1 Cherag Kalapesi Career Development Officer Career Service Level 2 C8A www.careers.mq.edu.au Resumes & Cover letters
  • 2. 2 Agenda • Resumes • Tailoring your resume • Common Mistakes & Common Questions • Cover Letters
  • 3. 3 › Internships/ Work Experience › Job applications (casual jobs and graduate jobs) › Postgraduate study applications › Scholarship application › Networking, establishing contacts Why use a resume?
  • 4. 4 Different resume styles • Traditional (reverse chronological) • Skills-based • Academic • International variations http://www.prospects.ac.uk/example_cvs.htm
  • 5. 5 Resumes for internships and job applications Purpose of a resume • To demonstrate your : – Knowledge – Qualifications – Skills – Experience – Motivations – Personal Qualities • Show alignment with the stated selection criteria • To get you an interview
  • 6. 6 - What is my resume being used for? Purpose - Who will read my resume? Context - What will they be looking for? RelevanceGENERAL RESUME TAILORED RESUME GENERAL RESUME v/s TAILORED RESUME
  • 7. 7 TAILOR YOUR CONTENT
  • 8. 8 How to tailor your application…. Step 1: Analyse job advertisements for selection criteria and tasks. Step 2: Research the employer Step 3: Link your own skills and experiences to the selection criteria Step 4: Determine the style and format of the resume and cover letter Fit of needs & wants Employer: Which candidate(s) will add the most value in the job Applicant: Understand more about the job and company. Decide whether or not to apply Two-way decision
  • 9. 9 At ANZ we are in an exciting period as we work towards becoming a super regional bank. We are widening our presence in Asia and leveraging off our strong foundations in Australia and New Zealand, to become the growth bank in the growth region. As an ANZ intern you will have the opportunity to be a part of this journey as you add value from your first day, delivering real work with real results. Our internship program is designed to give students a real breadth of exposure across the function they join. All of our interns are provided with exposure to a customer-facing area, receive an in-depth induction and on-the-job training and experiences. Who we look for Whatever your degree discipline and career aspirations, we look for people who are: - driven to perform and achieve excellence - people who are innovative - find creative solutions - work collaboratively - people who are accountable - people who deliver for our customers. You need to have completed/be completing your undergraduate or postgraduate studies in 2010, 2011 or 2012 and have at least a credit (65%) average. STEP 1: Analyzing the job advert
  • 10. 10 STEP 2: Research Employer/ Role The organisation: – Customers, Products and Services – Organisational culture & industry challenges The role/program: – Responsibilities & likely day-to-day tasks – Interactions within teams and other teams – Career progression Research until you can answer the following: – What does the employer really need/want? – What skills & competencies do I possess that make me suitable? – How can I add value, and how can I communicate my value?
  • 11. 11 STEP 3: Linking skills/qualities to selection criteria Skills/ Experience/Qualities Evidence Deliver for customers Work collaboratively Finding creative solutions Innovative Driven to excel Accountable Developed customer service skills through a variety of casual jobs. Took part in the Deloitte Fast-tack program where our team was responsible for creating an innovative business proposal. Each team member was assigned a specific role and we worked together to create, analyse and finally implement our new initiative. “An ability to smell fear is a quality I’ve never seen listed on a resume before….”
  • 12. 12 Transferable skills • Transferable skills are skills that can be taken with you and applied to new situations. • Include things like - customer service - communication - team work - problem solving • Making the links between the skills from your prior and current experiences and your desired job will demonstrate your suitability
  • 13. 13 STEP 4: Compile your tailored resume Key categories of information to include are: – Contact Details – Career Objective – Academic Qualifications/ Courses Attended/ Relevant Training – Skills & Attributes – Relevant/ Other Work Experience – Leadership – Voluntary Experience – Professional Memberships – Extra-Curricular Activities/Interests – Referees
  • 14. 14 CAREER OBJECTIVES •Should: – Be meaningful – Link your goals to attributes sought – Be concise (2-3 lines) • Create after you complete your research and resume
  • 15. 15 Career Objective example I am an accounting student and am looking to gain some relevant experience in the working world. I wish to work for an organisation that will offer me a challenging position and support me in my future development. I am a penultimate year accounting student seeking an internship within the institutional arm of a leading corporate bank, where I am able to utilise my strong communication and analytical skills and work in a multi-disciplinary environment.
  • 16. 16 EDUCATION Bachelor of Applied Finance Macquarie University, Expected completion December 2012 GPA: 3.2 (out of 4.0) Key subjects (list 3-5 that are relevant to job you are applying to) ACST201 Financial Techniques, Instruments and Markets AFIN328 Financial Risk Management AFIN329 Security Pricing and Hedging Major projects (optional) Developed a greater understanding of derivative pricing methods through a group project that required us to use empirical data to model a suitable price for a range of exotic instruments. Achievement: Placed on the Dean’s Honours List in 2011 for strong academic performance Was ranked third (in a class of 95 students) in AFIN 329: Financial Risk Management
  • 17. 17 RELEVANT WORK EXPERIENCE HR Administrator Apr 2010 - Mar 2011 (4 hours a week) Jacob & Sons J&S is a small privately owned business consultancy servicing the mining and resources sector. My responsibilities included: • Processing reference requests and employment history checks • Assisting in the recruitment process • Maintaining the HR database • Providing administrative support in disciplinary and grievance processes • Providing reception support Achievement – negotiated advertising fees with seek.com and saved the company 20% on normal advertising cost.
  • 18. 18 02/2010 – 09/2011 Target - Electronic Products Service Consultant • Customer service • Sales Other Experience Task-focussed No insight into actual responsibilities Not skills-focussed No evidence of skill development No evidence of achievement Not relevant to jobs outside of retail What is wrong with this description?
  • 19. 19 Customer Service Enhancing your content • Developed strong verbal communication skills by dealing with customers both over the phone and in person on the shop floor. • Ensured customer satisfaction by understanding customer requirements, making appropriate recommendations, and providing after-sales support. • Educating myself about various products through product literature and online product reviews • Proactively promoting products to customers, resulting in being awarded ‘Employee of the Month’ for April 2008. Sales
  • 20. 20 PROFESSIONAL MEMBERSHIP • List any professional associations you are a member of • Include level of membership (student, associate, professional) Tips Get involved by attending events, training, conferences Keep knowledge current by reading journals & research
  • 21. 21 EXRA CURRICULAR ACTIVITIES/ INTERESTS • Include any extra-curricular activities eg clubs and societies on campus • Include your interests and hobbies eg sport, social, community, volunteer involvement Tips Detail can vary depending on your level of activity
  • 22. 22 Enhancing content “Hobbies: Swimming, tennis, hockey, socializing”Basic Member of the M.U Hockey Club (2010 - present) “I enjoy participating in hockey as it provides me with an opportunity to expand my communication, teamwork and leadership skills. We recently participated in Unigames defeating Sydney University 3-1.” Advanced
  • 23. 23 REFEREES Prof John Davidson Honours thesis supervisor University of Sydney Ph 02 9351 XXXX j.davidson@sydney.edu.au Ms Jane Burrows Manager XXX BioTech Labs, West Ryde Ph 02 9123 4567 M 0414 333 333 jane.burrows@biotech.net.au Tips 2-3 referees Must be able to comment on your work & technical skills Always ask their permission first, and keep them informed ‘Referees on request’ also permissible in certain circumstances
  • 24. 24 WHAT DO YOU SEE….? What do you see?
  • 25. 25 FORMATTING TIPS › Easy to read › Concise › Positive › Specific › Well structured › Consistent style & format › No spelling errors
  • 26. 26 REMEMBER • Generally 2-3 pages in length • Put your education and work details in reverse chronological order (start with your most recent) • Within each section, put the most relevant/interesting information first • Highlight your achievements • Keep it honest • Name and page in footer, use your name/company name to save the document
  • 27. 27 COMMON MISTAKES • Spelling and grammatical errors • Unclear abbreviations or acronyms • Font too small (or too large) • Too wordy, too brief, poor wording • Not tailored for the vacancy or organisation • Not clear, leaves reader with questions • Fancy gimmicks (borders, highlighting, many fonts and colours) • ‘Fun’ email address, no voicemail • Incorrect contact details • Lack of detail about your studies • Overstated claims, bluffing
  • 28. 28 COVER LETTERS
  • 29. 29 PURPOSE Complements your resume Introduces you to prospective employer Way of showcasing relevant parts of your education and experience Chance for you to convince the employer you want to work for them Resume Resume + Cover Letter
  • 30. 30 CONTENTS Includes your: – Career goals/motivations – Relevant knowledge, skills & experience – Personal Qualities Should: – Be succinct, relevant & interesting (max. 1 page) – Show originality – DEMONSTRATE YOUR FIT TO ORGANISATION AND ROLE
  • 31. 31 STRUCTURE Paragraph 1 – Introduction Paragraph 2 – Why Me Paragraph 3 – Why Them Paragraph 4 – The Hoped-For Result of Your Letter
  • 32. 32 RULES Adopt professional business letter conventions Tailor each letter to each job/company There will be some overlap between cover letter and resume Don’t assume cover letter and resume will both be read Spelling and grammar are critical
  • 33. 33