e-Bourgogne :  Regional shared eGovernment Regional eProcurement platform EKDDA Athens, 4 june 2008 Gilles Moutet on behal...
<ul><li>General overview </li></ul><ul><ul><li>Burgundy territory and e-Bourgogne project </li></ul></ul><ul><ul><li>Visio...
<ul><li>General overview </li></ul><ul><ul><li>Burgundy territory and e-Bourgogne project </li></ul></ul><ul><ul><li>Visio...
<ul><li>Population :  1 612 397  (1)   </li></ul><ul><li>Communes :  2045 </li></ul><ul><li>Départments:  Côte d’Or, Nièvr...
Burgundy : snapshot of local entities Local authorities (LA’s) and local legal entities (LLE’s) : sharing is a must LA’s L...
Mission and goals <ul><li>Project mission : </li></ul><ul><ul><li>Develop and run  a shared services platform  for Burgund...
Delivered and shared values <ul><li>Shared vision and values : </li></ul><ul><ul><li>Solidarity and cooperation between LA...
E-Bourgogne platform : first operational services  <ul><li>E-Procurement platform (since January 1st 2005) </li></ul><ul><...
Governance Vision <ul><li>Legal structure of governance </li></ul><ul><li>Objectives :  Gouvernance of LA’s and LLE’s. Mut...
General Architecture Overview Businesses, professionals Individuals, citizens Associations Civil servants, agents Front-Of...
<ul><li>General overview </li></ul><ul><ul><li>Burgundy territory and e-Bourgogne project (as today) </li></ul></ul><ul><u...
e-Bourgogne procurement   Members of purchasing group <ul><li>Le conseil régional de Bourgogne </li></ul><ul><li>Le consei...
Actual results since 2005 <ul><li>« Public entities » side </li></ul><ul><ul><li>Since January 1st 2005, about  20 100  on...
eGOV Burgundy survey  (*) Very clear expectations  highly positive satisfaction rate Nearby services On line  teleservices...
<ul><li>General overview </li></ul><ul><ul><li>Burgundy territory and e-Bourgogne project (as today) </li></ul></ul><ul><u...
eBourgogne Procurement delivered services   Regional procurement  platform Electronic archiving Procurement tutorial Pubic...
eBourgogne positioning on the Supply  chain Supply chain eTendering Execution of contract Orders  Invoices Payments Legacy...
Regional procurement platform Regional procurement  platform Publishing Tenders : RPP’s RFI’s for all Burgundy entities Ma...
Organisation (1)  GIP Public holding Local  authorities Burgundy State Public  administrations central and local Improve r...
Organisation  (2)  Shared technical platform (factory)   Shared services  Competence center and services  for education an...
Technical (1)  Businesses, professionals Individuals, citizens Associations Civil servants, agents Front-Office Back-Offic...
Technical(2) <ul><li>Present eProcurement platform  :   </li></ul><ul><ul><li>a fully  open source  solution,  </li></ul><...
Semantic <ul><li>Open standards  </li></ul><ul><ul><li>Development of Application services  :  </li></ul></ul><ul><ul><ul>...
Infra Inter diagramm <ul><li>Infra Regional Interoperability </li></ul><ul><li>Inter Regional operability </li></ul>Sharin...
Keys to success  <ul><li>A holistic approach </li></ul><ul><li>Develop a shared vision and shared values </li></ul><ul><li...
<ul><li>General overview </li></ul><ul><ul><li>Burgundy territory and e-Bourgogne project (as today) </li></ul></ul><ul><u...
eProcurement Partnerships with European Regions <ul><li>Uddevalla Municipality (Sweden) </li></ul><ul><li>Catalonia Region...
I2010 eBurgundy alignment <ul><li>No citizen left behind </li></ul><ul><ul><li>The shared vision </li></ul></ul><ul><ul><u...
Next phases to deploy <ul><li>Shared services by all Burgundy entities : </li></ul><ul><ul><li>Dématérialisation of LA’s t...
<ul><li>Attachments </li></ul>
Incoming responses to RFP’s
Attribution of tender
Letter of notification
Access to company electronic vault
Management of Tender commission agenda
Dashboards (1)
Dashboards (2)
Group procurement    Alimentation des quantitatifs hors ligne : Télécharger le catalogue avec éventuellement les quantités...
Burgundy procurement observatory
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E Bourgogne Pres Athens 4 June 2008

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e-bourgogne: une plate-forme exemplaire d\'administration numérique régionale

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E Bourgogne Pres Athens 4 June 2008

  1. 1. e-Bourgogne : Regional shared eGovernment Regional eProcurement platform EKDDA Athens, 4 june 2008 Gilles Moutet on behalf all e-Bourgogne team
  2. 2. <ul><li>General overview </li></ul><ul><ul><li>Burgundy territory and e-Bourgogne project </li></ul></ul><ul><ul><li>Vision and Strategy </li></ul></ul><ul><ul><li>Shared values and governance </li></ul></ul><ul><li>eProcurement platform </li></ul><ul><ul><li>Actual results </li></ul></ul><ul><ul><li>How </li></ul></ul><ul><li>European actions of Burgundy </li></ul><ul><li>Next phases </li></ul>AGENDA
  3. 3. <ul><li>General overview </li></ul><ul><ul><li>Burgundy territory and e-Bourgogne project </li></ul></ul><ul><ul><li>Vision and Strategy </li></ul></ul><ul><ul><li>Shared values and governance </li></ul></ul><ul><li>eProcurement platform </li></ul><ul><ul><li>Actual results </li></ul></ul><ul><ul><li>How </li></ul></ul><ul><li>European actions of Burgundy </li></ul><ul><li>Next phases </li></ul>AGENDA
  4. 4. <ul><li>Population : 1 612 397 (1) </li></ul><ul><li>Communes : 2045 </li></ul><ul><li>Départments: Côte d’Or, Nièvre, Saône et Loire, Yonne </li></ul><ul><li>Surface : 31 582 km2 of which 30% is forest </li></ul><ul><li>Companies : 66 441 (2) </li></ul><ul><ul><li>Manufacturing ( 12%), Construction ( 14%), Retail ( 28%) et Services ( 45%) </li></ul></ul><ul><ul><li>10 employees and more ( 9%), 500 employees and more ( 0,05%) </li></ul></ul>Burgundy : key figures 1 - estimate INSEE 2003 2 - estimate INSEE 2004 Mainly a rural territory
  5. 5. Burgundy : snapshot of local entities Local authorities (LA’s) and local legal entities (LLE’s) : sharing is a must LA’s LLE’s Agents/LA 40 542 1 240 704 2 232 1 191 3 868 2 302 9 854 1 733 5 180 4 333 2 403 4 333 4 832 306 Agents TOTAL Local Entities - Autres organismes - Autres établissements publics 12 OPHLM 4 Services départementaux d’incendie (SDIS) 380 Intercommunalité (CC, CA et Syndicats) - CCAS 1 095 9 Communes de plus de 20 000 habitants 248 7 Communes de 10 000 à moins de 19 999 habitants 113 46 Communes de 3 500 à moins de 9 999 habitants 23 191 Communes de 1 000 à moins de 3 499 habitants 8 312 Communes de 500 à 999 habitants 3 1 475 Communes de moins de 500 habitants 4 Conseils généraux 1 Conseil régional Nb Types
  6. 6. Mission and goals <ul><li>Project mission : </li></ul><ul><ul><li>Develop and run a shared services platform for Burgundy LA’s. </li></ul></ul><ul><ul><li>Fully support the change management process. </li></ul></ul><ul><ul><li>Design and deploy a comprehensive education plan for the whole Region. </li></ul></ul><ul><li>Partnerships : </li></ul><ul><ul><li>All Burgundy LA’s and local legal entities (LLE’s). </li></ul></ul><ul><ul><li>Chambers of commerce, professional branches and institutions. </li></ul></ul><ul><ul><li>Users associations. </li></ul></ul>Goals for Burgundy territory <ul><ul><li>Develop attractiveness and competitiveness of Burgundy territory </li></ul></ul><ul><ul><ul><ul><ul><li>by modernisation of local public services </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>for citizens, businesses, associations and public agents. </li></ul></ul></ul></ul></ul><ul><ul><li>No citizens, no SME’s, no LA’s left behind in Information Society. </li></ul></ul>
  7. 7. Delivered and shared values <ul><li>Shared vision and values : </li></ul><ul><ul><li>Solidarity and cooperation between LA’s and LLE’s </li></ul></ul><ul><ul><li>Citizen centric, but customers of e-Bourgogne are LA’s and LLE’s </li></ul></ul><ul><ul><li>Sharing (mutualisation) of resources (infrastructures, knowledge, expertise and tools) </li></ul></ul><ul><ul><li>Self administration of each LA’s - Respect local identity </li></ul></ul><ul><ul><li>Equal access and accessibility to all services </li></ul></ul><ul><ul><li>Quality and continuity of public service </li></ul></ul>
  8. 8. E-Bourgogne platform : first operational services <ul><li>E-Procurement platform (since January 1st 2005) </li></ul><ul><ul><li>A single address for all Regional public tenders. </li></ul></ul><ul><ul><li>A Shared workspace for all public buyers </li></ul></ul><ul><ul><li>A secured workspace – vault – for all businesses </li></ul></ul><ul><ul><li>Information services on RFP’s and RFI’s and alerts. </li></ul></ul><ul><li>Single entry for enterprises financial support (since January 1st 2006) </li></ul><ul><ul><li>A one stop shopping </li></ul></ul><ul><ul><li>Transparent management of enterprises requests for grants. </li></ul></ul><ul><ul><li>On line monitoring of entrerprises request process. </li></ul></ul><ul><ul><li>Information services for businesses (OSEO) </li></ul></ul><ul><li>First eServices LA’s to G (2 nd half of 2006) </li></ul><ul><ul><li>Helios : dematerialisation of procurement tenders attached documents </li></ul></ul><ul><ul><li>Actes : dematerialisation of LA’s decisons and meeting reports (legal control) </li></ul></ul>Three services aligned with dématérialisation and interoperability
  9. 9. Governance Vision <ul><li>Legal structure of governance </li></ul><ul><li>Objectives : Gouvernance of LA’s and LLE’s. Mutualisation and sharing. </li></ul><ul><li>Région </li></ul><ul><li>Departments </li></ul><ul><li>Communes </li></ul><ul><li>LLE’s </li></ul><ul><li>Contractual relationships with service suppliers </li></ul><ul><li>Objectives : respond to expectations, industrial performance, reduce costs </li></ul>GIP Financial entity eBourgogne operational platform Options : CP(PPP), MP GIP established january 2008 CP(PPP) MP … …
  10. 10. General Architecture Overview Businesses, professionals Individuals, citizens Associations Civil servants, agents Front-Office Back-Office Trust 3dr party Services partners Services of State Archiving 3rd party Shared platform Call centers
  11. 11. <ul><li>General overview </li></ul><ul><ul><li>Burgundy territory and e-Bourgogne project (as today) </li></ul></ul><ul><ul><li>Vision and Strategy </li></ul></ul><ul><ul><li>Shared values </li></ul></ul><ul><ul><li>eBourgogne </li></ul></ul><ul><li>eProcurement platform : www.e-bourgogne.fr </li></ul><ul><ul><li>Actual results </li></ul></ul><ul><ul><li>How </li></ul></ul><ul><li>European actions of Burgundy </li></ul><ul><ul><li>JEAET </li></ul></ul><ul><ul><li>European Regions partnerships (eTEN) </li></ul></ul><ul><ul><li>EIF e2010 alignment </li></ul></ul><ul><li>Next phases </li></ul>AGENDA
  12. 12. e-Bourgogne procurement Members of purchasing group <ul><li>Le conseil régional de Bourgogne </li></ul><ul><li>Le conseil général de Côte d'Or </li></ul><ul><li>Le conseil général de la Nièvre </li></ul><ul><li>Le conseil général de Saône et Loire </li></ul><ul><li>Le conseil général de la Nièvre </li></ul><ul><li>Les communes de 0 à 500 Habitants : 620 </li></ul><ul><li>Les communes de 501 à 1000 Habitants : 171 </li></ul><ul><li>Les communes de 1001 à 2000 Habitants : 87 </li></ul><ul><li>Les communes de 2001 à 10 000 Habitants : 73 </li></ul><ul><li>Les communes de plus de 10 000 Habitants : 16 </li></ul><ul><li>Intercommunalité (CC, CA et Syndicats) : 226 </li></ul>1309 public entities, sharing eProcurement Regional center Les CCAS : 3 Les organismes consulaires : 4 Les collèges : 28 Les lycées : 18 Les établissements d'enseignement supérieur : 7 Les hôpitaux : 25 Les maisons de retraite : 12 Les OPHLM : 8  Divers (SDIS, SDG, CNFPT…) : 6 LA’s LLE’s
  13. 13. Actual results since 2005 <ul><li>« Public entities » side </li></ul><ul><ul><li>Since January 1st 2005, about 20 100 on line RFP’s : </li></ul></ul><ul><ul><ul><li>1/3 formal RFP’s </li></ul></ul></ul><ul><ul><ul><li>2/3 « MAPA » </li></ul></ul></ul><ul><ul><li>Average inventory of on line inquiries is 634 . </li></ul></ul><ul><ul><li>909 LA’s and LLE’s are using the eProcurement platform. </li></ul></ul><ul><li>« Businesses » side </li></ul><ul><ul><li>10 881 enterprises are registered. </li></ul></ul><ul><ul><li>182 800 loadings of RFP’s of which 50% are formal RFP’s : 10 loadings per RFP. </li></ul></ul><ul><ul><li>2 500 electronic responses of which 650 to formal RFP’s (implying electronic signature), increasing since last two months. </li></ul></ul>Measurements (eProcurement platform) as july 2007 > 4 millions of sheets of papers saved, which represents 1 ha de forest
  14. 14. eGOV Burgundy survey (*) Very clear expectations highly positive satisfaction rate Nearby services On line teleservices eTransactions LA’s to G Excellent And Good Can do better and Weak LLE’s LLE’s eGOV Services eProcurement platform (*) 1st Q 2006
  15. 15. <ul><li>General overview </li></ul><ul><ul><li>Burgundy territory and e-Bourgogne project (as today) </li></ul></ul><ul><ul><li>Vision and Strategy </li></ul></ul><ul><ul><li>Shared values </li></ul></ul><ul><ul><li>eBourgogne </li></ul></ul><ul><li>eProcurement platform </li></ul><ul><ul><li>Actual results </li></ul></ul><ul><ul><li>How </li></ul></ul><ul><ul><ul><li>Delivered services </li></ul></ul></ul><ul><ul><ul><li>Interoperability : Organisation – Technical - Semantic </li></ul></ul></ul><ul><ul><ul><li>Keys to success </li></ul></ul></ul><ul><li>European actions of Burgundy </li></ul><ul><li>Next phases </li></ul>AGENDA
  16. 16. eBourgogne Procurement delivered services Regional procurement platform Electronic archiving Procurement tutorial Pubic purchasing Observatory Puchasing execution
  17. 17. eBourgogne positioning on the Supply chain Supply chain eTendering Execution of contract Orders Invoices Payments Legacy systems Industry eBourgogne eBourgogne and most industrial companies have a complementary approach, leading to potential cross beneficial exchanges
  18. 18. Regional procurement platform Regional procurement platform Publishing Tenders : RPP’s RFI’s for all Burgundy entities Management of electronic responses Management of tender commissions Production of Scorecards Group orders Knowledge Sharing between purchasers Working space sharing See attachments
  19. 19. Organisation (1) GIP Public holding Local authorities Burgundy State Public administrations central and local Improve relationships with users Improve relationship with State Goals Operational Structure e-Bourgogne A shared platform managed by a common entity (GIP) Businesses, professionals, Individuals Associations Civil servants
  20. 20. Organisation (2) Shared technical platform (factory) Shared services Competence center and services for education and eLearning e-Bourgogne factory e-Bourgogne Services e-Campus 3 basic pilars
  21. 21. Technical (1) Businesses, professionals Individuals, citizens Associations Civil servants, agents Front-Office Back-Office Trust 3dr party Services partners LA’s WEBsites and Kiosks Service public local Private area Géolocalisation of Public entités One stop shopping for business grants Cobranded services Web editor LA’s internal services Services of State Archiving 3rd party Administartion directories Procurement platform Sharing workspaces Exchange dematerialiaation Forms on line Téléservices Shared platform Call centers Other services General Architecture
  22. 22. Technical(2) <ul><li>Present eProcurement platform : </li></ul><ul><ul><li>a fully open source solution, </li></ul></ul><ul><ul><li>won «  Lutèce d’or  » best open source application for local territories ( June 2006 ) </li></ul></ul><ul><ul><ul><li>Operating system : Red Hat 8 </li></ul></ul></ul><ul><ul><ul><li>Web Server : Apache 1.3 MOd SSL </li></ul></ul></ul><ul><ul><ul><li>Portal Server : PHP 4.3.6 SPIP 1.7 NuSOAP </li></ul></ul></ul><ul><ul><ul><li>Business rules server : PHP 4.3.6 </li></ul></ul></ul><ul><ul><ul><li>Database : MySQL 4.0 </li></ul></ul></ul><ul><ul><ul><li>Forms server : XML XSLT XSD </li></ul></ul></ul><ul><ul><ul><li>Services interface : SOAP </li></ul></ul></ul><ul><ul><ul><li>Work Sharing : Workflow, agendas, Geo localisation, planning, documents. </li></ul></ul></ul><ul><ul><ul><li>Security Trust server: Open SSL, Open TSA </li></ul></ul></ul><ul><ul><ul><li>Identification, authentication, electronic signature, privacy , Time stamping </li></ul></ul></ul><ul><ul><ul><li>Technical accessibility : WAI/ WCAG compliant (level 3) </li></ul></ul></ul>
  23. 23. Semantic <ul><li>Open standards </li></ul><ul><ul><li>Development of Application services : </li></ul></ul><ul><ul><ul><li>PHP </li></ul></ul></ul><ul><ul><li>Objects : </li></ul></ul><ul><ul><ul><li>XML : file and document exchanges </li></ul></ul></ul><ul><ul><ul><li>UML : process and business objects modeling </li></ul></ul></ul><ul><ul><ul><li>LDAP : directory entities modeling </li></ul></ul></ul><ul><ul><li>Data bases : </li></ul></ul><ul><ul><ul><li>UML : for modelling </li></ul></ul></ul><ul><ul><ul><li>MySQL : for data base management </li></ul></ul></ul>
  24. 24. Infra Inter diagramm <ul><li>Infra Regional Interoperability </li></ul><ul><li>Inter Regional operability </li></ul>Sharing of a common platform Providing LLA’ own identity LLA’s LLE’s Enterprises <ul><li>Future : </li></ul><ul><ul><li>Legacy systems </li></ul></ul><ul><ul><li>ePayments </li></ul></ul><ul><ul><li>eSignature </li></ul></ul><ul><ul><li>eArchive </li></ul></ul><ul><ul><li>eDocument authentication </li></ul></ul><ul><li>Compliant with DGME </li></ul><ul><ul><li>RGI (general rules for interoperability </li></ul></ul><ul><ul><li>RGS (general rules for security) </li></ul></ul>Reuse of available and free Software objects (OSS) Share organisiational Good Practice models Common Semantic Standards
  25. 25. Keys to success <ul><li>A holistic approach </li></ul><ul><li>Develop a shared vision and shared values </li></ul><ul><li>Get commitment from top political executives in the Region </li></ul><ul><li>Keep going to LA’s and convince, coach and educate </li></ul><ul><li>Build a legal governance structure that resists to political changes and embraces critical mass of LA’s and LLE’s </li></ul><ul><li>Respond to LA’s and LLE’s expectations. Build an on-going panel. </li></ul><ul><li>React to new legal framework (eProcurement). </li></ul><ul><li>Start by a service application where economy of scale is crystal clear and demonstrate benefits of mutualisation </li></ul><ul><li>Develop a FO-BO model; leave FO to LA’s and LLE’s. </li></ul><ul><li>Build interface with BO and legacy systems </li></ul><ul><li>Use Open Source and interoperability frameworks; adhere to national standards </li></ul><ul><li>Benchmark at national and international levels. Both ways. </li></ul><ul><li>www.epractice.eu/cases (editor choice) </li></ul><ul><li>www.e-bourgogne.fr </li></ul>
  26. 26. <ul><li>General overview </li></ul><ul><ul><li>Burgundy territory and e-Bourgogne project (as today) </li></ul></ul><ul><ul><li>Vision and Strategy </li></ul></ul><ul><ul><li>Shared values </li></ul></ul><ul><ul><li>eBourgogne </li></ul></ul><ul><li>eProcurement platform </li></ul><ul><ul><li>Actual results </li></ul></ul><ul><ul><li>How </li></ul></ul><ul><li>European actions of Burgundy </li></ul><ul><ul><li>European Regions partnerships (eTEN) </li></ul></ul><ul><ul><li>EIF e2010 alignment </li></ul></ul><ul><li>Next phases </li></ul>AGENDA
  27. 27. eProcurement Partnerships with European Regions <ul><li>Uddevalla Municipality (Sweden) </li></ul><ul><li>Catalonia Region (Spain) </li></ul><ul><li>Bretagne (France) : eBretagne </li></ul><ul><li>Central Bohemia (Czech Republic) </li></ul><ul><li>Guadeloupe Region (France oversea Region) </li></ul>PROCURE eBourgogne project is selected as one of 30 eTEN projects to be launched by the EC and run over next 3 years.
  28. 28. I2010 eBurgundy alignment <ul><li>No citizen left behind </li></ul><ul><ul><li>The shared vision </li></ul></ul><ul><ul><ul><li>No small LA’s left behind </li></ul></ul></ul><ul><ul><ul><li>No SME’s left behind </li></ul></ul></ul><ul><ul><ul><li>Accessibility </li></ul></ul></ul><ul><li>Making efficiency and effectiveness a reality </li></ul><ul><ul><li>Economic model </li></ul></ul><ul><ul><li>LA’s sharing </li></ul></ul><ul><li>Implementing high-impact key services </li></ul><ul><ul><li>eProcurement platform </li></ul></ul><ul><li>Putting key enablers in place </li></ul><ul><ul><li>Electronic signature </li></ul></ul><ul><ul><li>Electronic document authentication </li></ul></ul><ul><ul><li>Electonic archiving </li></ul></ul><ul><li>Strengthening participation and democratic decision-making </li></ul><ul><ul><li>Listen to LA’s and customers of LA’s </li></ul></ul>
  29. 29. Next phases to deploy <ul><li>Shared services by all Burgundy entities : </li></ul><ul><ul><li>Dématérialisation of LA’s to G </li></ul></ul><ul><ul><ul><li>ACTES </li></ul></ul></ul><ul><ul><ul><li>HELIOS </li></ul></ul></ul><ul><ul><li>Legal electronic archiving </li></ul></ul><ul><ul><li>Electronic signature </li></ul></ul><ul><ul><li>Géolocalisation of nearby services </li></ul></ul><ul><ul><li>One stop shopping for grant request </li></ul></ul><ul><ul><li>Enterprises and SME advisory portal </li></ul></ul><ul><li>Services suited to each local entities : </li></ul><ul><ul><li>Web services for all Burgundy rural LA’s </li></ul></ul><ul><ul><li>On line teleprocedures </li></ul></ul><ul><ul><li>Certificates (birth, marriage, land register….) </li></ul></ul><ul><li>Deployed with an «ad hoc» coaching and training structure : </li></ul><ul><ul><li>E-Campus </li></ul></ul><ul><ul><li>Structure of specific coaching </li></ul></ul><ul><ul><li>System of benchmarked business and administration processes </li></ul></ul><ul><ul><li>Call Center </li></ul></ul>
  30. 30. <ul><li>Attachments </li></ul>
  31. 31. Incoming responses to RFP’s
  32. 32. Attribution of tender
  33. 33. Letter of notification
  34. 34. Access to company electronic vault
  35. 35. Management of Tender commission agenda
  36. 36. Dashboards (1)
  37. 37. Dashboards (2)
  38. 38. Group procurement   Alimentation des quantitatifs hors ligne : Télécharger le catalogue avec éventuellement les quantités déjà renseignées Dépôt du nouveau catalogue avec mes nouveaux quantitatifs: Alimentation des quantitatifs en ligne : Betterave cube cuite sous vide en Kg Salade mélangée en Kg Divers autres articles frais en € Valider Informer le coordonnateur que j’ai terminé de renseigner mes besoins Adresse de livraison BP 27 Auxerre Contact: M. le Proviseur Tel : 03 80 55 35 50 Fax : 03 80 55 35 60 Commentaires : livraison du lun au ven … Valider Parcourir Déposer Liste des lots
  39. 39. Burgundy procurement observatory
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