Ольга Васкес Руано. Сессия: «Человеческий капитал и городская среда: социокультурный аспект»

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Ольга Васкес Руано. Сессия: «Человеческий капитал и городская среда: социокультурный аспект»

  1. 1. Human Capital and Urban Environments: A Cultural Perspective Olga Vázquez Ruano12 декабря 2012 г.
  2. 2. Trompenaars Hampden-Turner: connecting viewpoints Founded by Co-founder Dr. Fons Trompenaars Charles Hampden-Turner12 декабря 2012 г.
  3. 3. Trompenaars Hampden-Turner: connecting viewpoints Founded by Co-founder Dr. Fons Trompenaars Charles Hampden-Turner ‘how to measure cultural differences’12 декабря 2012 г.
  4. 4. Our 4 R approach to Culture 3. RECONCILIATION Reconciliation of diversity, which allows people with different values and approaches to collaborate to create unique operational solutions Dilemma Reconciliation 2. RESPECT Respect for diversity in values, style and approach, including the ability to understand the issues Values-to-Behavior 1. RECOGNITION Awareness of the influence of diversity of values and basic assumptions in 4. REALIZATION business Implementation of solutions in a manner that improves the ability to operating Seven Dimensions of Culture effectively Working Together for Results12 декабря 2012 г.
  5. 5. Web-based cultural profiles Intercultural Awareness Profile The IAP assesses an individual’s orientation when resolving intercultural business issues. It provides awareness of cultural differences in conjunction with the Trompenaars ‘Seven Dimensions of Culture’ model. Interactive WebCue Our web-based interviewing allows us to collect responses from members of the organization on their views and opinions about key issues12 декабря 2012 г.
  6. 6. Intercultural Competence Profile Realization Recognition The capability to make The awareness of our own reconciled solutions cultural assumptions and happen through others those of others and that the world is becoming increasingly interconnected Reconciliation Respect The competence to face The degree to which we appreciate competing demands different perspectives and others (dilemmas) and function are allowed to make their own effectively choices12 декабря 2012 г.
  7. 7. Organizational Values Profiler (OVP) Used to elicit and benchmark values that are manifest in different parts of the organization. Compares current with ideal or merger/alliance partners. In conjunction with PVP, to develop identity, embed core values to become a values driven organization. Some questions assess degree of reconciliation12 декабря 2012 г.
  8. 8. Personal Values Profiler (PVP) Use to elicit and benchmark personal value priorities or when assessing consistency with corporate values. Comparisons of personal values with others enables measures of concordance or disconcordance to be assessed. Frequently completed prior to training/conferences PVP - From a database of values, participant builds their own personal list of priority values12 декабря 2012 г.
  9. 9. Web-based cultural profiles Culture Compass Online An Internet-based online training application which aims to increase the cross-cultural awareness and skills of the individual user. Intercultural Leadership Profile The objective for the Intercultural Leadership Assessment (ILA) profiling tool is to raise the level of appreciation for the reconciliation approach and its potential to leaders to systematically create win-win situations.12 декабря 2012 г.
  10. 10. Expertise  Global leadership & managing diversity  Cross-border management & internationalization  M&A, cross-cultural integration  Corporate identity & performance12 декабря 2012 г.
  11. 11. Expertise  Ownership of the world’s most extensive database on cultural values, corporate culture and business dilemmas with approximately 100,000 responses of international leaders and managers  Focusing on both national and corporate culture, and continuing to grow in research, data, publications, training and consulting  14 business books, including: bestseller “Riding the Waves of Cultures” (translated into 12 languages) “Innovating in a Global Crisis”, “Servant-Leadership Across Cultures”, “M&A Global Tango”12 декабря 2012 г.
  12. 12. Culture: What you see… When business and culture clash...12 декабря 2012 г.
  13. 13. Culture: What you see… When business and culture clash... Culture wins!12 декабря 2012 г.
  14. 14. A model of culture Physical Language contact Work ethic Food Expression of emotion Meeting style Rhythm & Pace Architecture Behaviour Dress Literature12 декабря 2012 г.
  15. 15. A model of culture Explicit Culture Implicit Culture12 декабря 2012 г.
  16. 16. The Seven Dimensions of Culture12 декабря 2012 г.
  17. 17. The Seven Dimensions of Culture12 декабря 2012 г.
  18. 18. 01/ The Car Accident12 декабря 2012 г.
  19. 19. 01/ What right does your friend have? A. My friend has a definite right as a friend to expect me to testify to the lower figure. B. He has some right as a friend to expect me to testify to the lower figure. C. He has no right as a friend to expect me to testify to the lower figure.12 декабря 2012 г.
  20. 20. 01/ Universalism Friend has no/some right and would not help USA 88 Norway 87 Switzerland 87 Canada 86 UK 84 Germany 83 The Netherlands 82 Italy 79 Czech Republic 76 Brazil 73 Spain 71 Japan 69 Belgium 68 France 67 Argentina 66 China 65 Greece 60 India 54 Russia 52 South Korea 44 0 25,0000 50,0000 75,0000 100,000012 декабря 2012 г.
  21. 21. 01/ Universalism Friend has no/some right and would not help USA 88 Norway 87 Switzerland 87 Canada 86 UK 84 Germany 83 The Netherlands 82 Italy 79 Czech Republic 76 Brazil 73 Spain 71 Japan 69 Belgium 68 France 67 Argentina 66 China 65 Greece 60 India 54 Russia 52 South Korea 44 0 25,0000 50,0000 75,0000 100,000012 декабря 2012 г.
  22. 22. How values come to us Positives: • Consistency • Clarity • Reliability versus UNIVERSALISM PARTICULARISM (Rules & Systems) (Exceptions & Relationship) Negatives: • Nepotism • Chaos • Unreliability12 декабря 2012 г.
  23. 23. How values come to us Positives: • Flexibility • Responsiveness • Personal versus UNIVERSALISM PARTICULARISM (Rules & Systems) (Exceptions & Relationship) Negatives: • Bureaucracy • Rigid • Impersonal12 декабря 2012 г.
  24. 24. Profile: Russian Federation12 декабря 2012 г.
  25. 25. Profile: Netherlands12 декабря 2012 г.
  26. 26. Profile: Netherlands12 декабря 2012 г.
  27. 27. Urban Environments12 декабря 2012 г.
  28. 28. Human Capital12 декабря 2012 г.
  29. 29. Current v Ideal Organization Values for Company A Current Ideal12 декабря 2012 г.
  30. 30. CONCLUSIONS ISSUE AT HAND: BUSINESS CULTURE #1 DYNAMIC JOB MARKET CHALLENGES: #2 QUALITY URBAN ENVIRONMENT TOOLS: CULTURAL PROFILING TRENDS: SENSORIAL EXPERIENCE12 декабря 2012 г.
  31. 31. CONCLUSIONS How to measure your culture and compare it to other cultures How to attract the right businesses How to keep you human capital once they enter your job market What it means to taste and smell a city, how can we turn this experience into gold12 декабря 2012 г.
  32. 32. Human Capital and Urban Environments: A Cultural Perspective THANK YOU12 декабря 2012 г.

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