New tools for creative user involvement

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In this presentation a range of new tools for creative user involvement based on the ideas about user centered design, participatory design and co-creation. The tools was developed during a master thesis project at Aalborg University focused on enhancing the digital photography experience for new parents and their small children.

The thesis project are also presented on our project blog http://innoshot.wordpress.com.

Published in: Design, Technology

New tools for creative user involvement

  1. 1. NEW TOOLS FOR CREATIVE USER INVOLVEMENT MORTEN JENSEN - UXCAMP 2013
  2. 2. www.mortendesign.com RAPID USER TESTING NEW TOOLS FOR CREATIVE USER INVOLVEMENT Based on ideas about user-centered design, particapatory design and co-creation. Main focus Uncovering the user’s needs, wants, limitiations, but also feelings and opinions through all stages of the design process. The tools Talk tools Co-creation workshop Rapid user testing www.mortendesign.com
  3. 3. www.mortendesign.com INNOSHOT - THESIS PROJECT AT AAU Project and tools developed together with industrial designer Mads Busk Larsen. Process and product report can be found at www.innoshot.wordpress.com.
  4. 4. www.mortendesign.com TALK TOOLS
  5. 5. www.mortendesign.com TALK TOOLS WHAT As set of tangible small games/as- signments used to make the partici- pants from the user group reflect on different topics rather than only an- swering questions in an interview.
  6. 6. www.mortendesign.com APPROACH CREATE 1. Select the topics, you want to cover through the talk tools. What is diffi- cult to answer through a single ques- tion. We wanted to cover the topics - Purpose/motifs - Self-perception/general values - Functionality/technology - Aesthetic preferences 2. Create a small game/exercise focusing on each of the topics. Ex. cardsorting, hierarchy sorting or pick’n’tell. EXECUTE - Part of a semistructured interview, where more fact-based question also can be covered. - Make each participant solve a game/assignment on their own. Compare the results if more partici- pants are a part of the interview. - In the innoshot project we com- bined the talk tools with a small act- ing out session. - Record interviews for analysis. TALK TOOLS
  7. 7. www.mortendesign.com TALK TOOLS PURPOSE TOWER
  8. 8. www.mortendesign.com TALK TOOLS TYPE CARDS
  9. 9. www.mortendesign.com TALK TOOLS FEATURE SORT
  10. 10. www.mortendesign.com TALK TOOLS AESTHETICS CARDS
  11. 11. www.mortendesign.com KEY FINDINGS ...the women interviewed was dissociating themselves with the technical elements of photography... ...only a few, selected images are developed.. ...in general poor back-up of the family photos... ...displaying photos of their relatives on the camera, were sometimes used to calm the small girl down in one of the families, when she was upset... * In addition to the interview with the parents a quantiative survey, retailer inter- views and a excursion to the Photokina fair in Cologne was also done. TALK TOOLS
  12. 12. www.mortendesign.com CO-CREATION WORKSHOP
  13. 13. www.mortendesign.com CO-CREATION WORKSHOP WHAT An idea and concept generating and rapid prototyping workshop with the user group as the participants.
  14. 14. www.mortendesign.com CO-CREATION WORKSHOP APPROACH CREATE 1. Prepare material for building pro- totypes. Good resources can be found at recycle centers. Remember glue, scissors and knifes. 2. Prepare material for idea gener- ation exercise. Ex. prepare“random, provoking” images for picture associ- ation. Good idea: Create a small, rough prototype to illustrate the focus on idea and not the aesthetics. EXECUTE 1. Start with open talk. ake the user take objects related to the theme of the workshop and use this as a starting point for a discussion. Ex. let them rate the different objects. 2. Idea generation exercise. Ex. ran- dom picture association. Let the user use the medium they prefer (writing, drawing). 3. Let the user create small proto- types of their ideas.
  15. 15. www.mortendesign.com CO-CREATION WORKSHOP KEY FINDINGS FROM THE WORKSHOP ...tangible interaction should be used to stimulate the children... ...the product could be the starting point to build new and creative games from.. ...possible to adjust the levels of skills needed by the children... ...photos can make it possible for children with with poorly developed language to express themselves better...
  16. 16. www.mortendesign.com AND THE PROTOTYPES Phototorch Baby mobile Sensory machine CO-CREATION WORKSHOP
  17. 17. www.mortendesign.com THE WHEEL FRAME A wheel with a chicken turned sparked life to the wobble concept. A new way for children and their par- ents to enjoy the family photos. CO-CREATION WORKSHOP
  18. 18. www.mortendesign.com RAPID USER TESTING
  19. 19. www.mortendesign.com RAPID USER TESTING WHAT What do the user think about x and y? Instead of assuming or relying entirely on theoritical knowledge test it on the users throughout your project. Be practical! A small user test in the shopping center outside your school or office can provide good insights or tell you if you need to test something more thoroughly.
  20. 20. www.mortendesign.com RAPID USER TESTING For a boy For a girl 25 20 15 10 5 0 3 months old Relative ranking (color - grey) 0 1 2 Adults COLORS
  21. 21. www.mortendesign.com RAPID USER TESTING ERGONOMICS
  22. 22. www.mortendesign.com RAPID USER TESTING PROTOTYPES Analogue Digital
  23. 23. www.mortendesign.com morten@mortendesign.com +45 5135 9520 THANK YOU

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