Esoteric ESI eDiscovery webinar


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Esoteric ESI: Getting past Enterprise Email to discover Facebook, Social Media, and Mobile Devices

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  • Preserving, collecting and processing “basic” electronically stored information (“ESI”) such as email and unstructured data stored on laptops and file shares is a complex and expensive task for most organizations.  But far more difficult work is just ahead. In this presentation, we will look at legal requirements and current practices in handling some of the more frequently encountered “esoteric” forms of ESI such as Facebook, Social Media, the Cloud, mobile devices, transient or “ephemeral” data and even SQL databases. What is beyond Email? Facebook: Social Media done Right Cloud: Public and Private it matters Mobile devices: Treasure trove of email, SMS, and App Data Wikis, Blogs, and other user created contentEphemeral Data elusive and relevant
  • Esoteric ESI eDiscovery webinar

    1. 1. Esoteric ESI: Getting past Enterprise Email to discover Facebook, Social Media, and Mobile Devices<br />
    2. 2. Speakers<br /> Craig Ball, Esq.<br /> James D. Shook, Esq., EMC<br />J. David Morris, EMC Moderator<br />
    3. 3. 1.8Zb<br />Lots of It<br />95%<br />Mostly Unstructured<br />▲<br />Becoming More Regulated<br />▲<br />Management takes Work!<br />The Growth of Information<br />85%<br />Information<br />Managed by Organizations<br />Source: IDC White Paper, "The Diverse and Exploding Digital Universe," Sponsored by EMC<br />
    4. 4. Animated Environment<br />DigitalEvidenceLand<br />Cloud Computing<br />Personal Systems<br />Backup Systems<br />Network Shares<br />Legacy Data<br />3rd Parties<br />Servers & Databases<br />Voicemail<br />E-Mail Containers<br />MobileDevices<br />Local Storage<br />
    5. 5. What is Esoteric ESI? <br />“Beyond Email”<br />Common Characteristics<br />External to the Enterprise -- i.e. outside the firewall<br />Highly mobile<br />Designed for rapid change / collaboration <br />Difficult internal structure / storage format<br />Credit Card” IT <br />
    6. 6. The Cloud<br />
    7. 7. The Cloud Defined (NIST)<br />Cloud computing is a model for enabling convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications, and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction. <br />This cloud model promotes availability and is composed of five essential characteristics, three service models, and four deployment models.<br />Essential Characteristics: On-demand self-service; Broad network access; Resource pooling; Rapid elasticity; Measured Service. <br />Service Models: Cloud Software as a Service (SaaS); Cloud Platform as a Service (PaaS); Cloud Infrastructure as a Service (IaaS). <br />Deployment Models: Private cloud; Community cloud; Public cloud; Hybrid cloud. <br />
    8. 8. Databases runthe world <br />
    9. 9. Databases in our Lives<br />
    10. 10. Documents don’t exist….<br />….until we generate them.<br />
    11. 11.<br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br />
    12. 12. Social Media<br />Communication – blogs, micro blogging, social networking<br />Collaboration – wikis, social bookmarking<br />Multimedia – photo, art, video sharing, live calling<br />Reviews – Opinion<br />Community – Q&A<br />
    13. 13. Facebook<br />
    14. 14. Preserving Facebook<br />
    15. 15.
    16. 16.
    17. 17. Preserving Facebook<br />
    18. 18. Preserving Facebook<br />
    19. 19. Social Networks<br />
    20. 20. Social Networks and Databases<br />Social networksare just databases<br />
    21. 21. Wikis and Blogs<br />
    22. 22. ESI lives on portable media and the network <br />
    23. 23. Devices…devices…devices<br />
    24. 24. Tech,<br />Meet Legal<br />Legal, <br />Meet Tech<br />
    25. 25. Get the geeks together<br />
    26. 26. Forms of production<br />Microsoft Excel<br />Up to:<br />1,048,576 rows<br />16,384 columns<br />17,179,869,184 cells <br />
    27. 27. Forms of production<br />Microsoft Access<br />2GB file limit<br />
    28. 28. Forms of production<br />SQL Express<br />or other free or commercial SQL DBMS<br />4GB file limit<br />
    29. 29. Forms of production<br />Delimited File<br />
    30. 30. Forms of productionyou should<br />reject<br />Paper Printouts<br />TIFF or PDF Images<br />Table dumps<br />Reports without delimiters<br />Any non-fielded format<br />System catalog data is essential! <br />
    31. 31. The Ephemeral Data<br />Defined<br />Data retained for short periods: “Electronically Stored Information”<br />Logs, Instant Messages, Text messages (Mobile data?), RAM?<br />Issues<br />Ephemeral nature<br />Difficult to track let alone “store”<br />Enormous volumes / rapid change<br />Guidance<br />Columbia Pictures v. Bunnell<br />Best Practices<br />
    32. 32. Checklist for Esoteric Data<br />Data Map<br />Litigation Hold Notices<br />Information Management<br />Retention / Classification / Deletion<br />Policies<br />Preservation and Collection<br />Define your preservation and collection process for each type<br />May need to revise Information Management policies / technology<br />E.g. Wikis and Blogs / version control<br />Multiple tools in your bag<br />Custody -> Imaging -> Collection<br />Processing and Analysis<br />What can you do after Collection? <br />
    33. 33. Questions and Answers<br />Craig Ball, Esq. - -<br />James D. Shook, Esq. – &<br />J. David Morris –<br />