Library 2.0 technologies in academic libraries, a case study of student use and perceptions

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    Library 2.0 technologies in academic libraries, a case study of student use and perceptions - Presentation Transcript

    1. Library 2.0 technologies in academic libraries, a case study of student use and perceptions Anne Morris and Katie Allen Loughborough University
    2. Contents
      • Introduction
      • Library 2 technologies & examples of use
      • Methodology of case study
      • Results
      • Conclusions
    3. Introduction - Web 2.0
        • Web as platform
        • Harnesses collective intelligence
        • Facilitates knowledge sharing
        • Promotes high levels of
        • engagement and user loyalties
        • Constantly changing
      A second generation of services available on the web that lets people collaborate and share information online
        • The more the services are used the better they get
      RSS feeds Podcasts Blogs Content tagging Image sites Mash ups Vidcasts Social networking
    4. Introduction – Library 2.0
      • “ the application of interactive, collaborative, and multimedia web-based technologies to web-based library services and collections” Maness 2006
      • Four essential elements :
        • user-centred
        • provides a multi-media experience
        • socially rich
        • communally innovative
      • Many sites provide free Library 2.0 Webinars and tutorials, for example, see [email_address]
    5. Library application - Weblogs
      • Individual or a group of individuals
      • Personal content organised in reverse chronological order
      • Most permit visitors to post comments
      Weblogs promote the aim of library bringing news to users facilitating communication amongst librarians providing links to recommended sources listing book reviews initiating book discussions promoting entertainment
        • encouraging the development of a community
    6.  
    7. Library applications - Wikis
      • A Web site that allows users to add and update content on the site which is mainly created by collaborative effort of site visitors
      • More interactivity than blogs
      Wikis creating resource lists tips for resource finding comment on library services
      • Issues
      • Trust
      • Security
      • Ease of installation and use
      • Cost
    8. Biz Wiki
    9.  
    10.  
    11. Library applications– instant messaging
      • Enables a real time communication between students and librarians
      IM Chat services
        • Reference management
      Training Online seeking assistance
      • Issues:
      • Lack of non-
      • verbal cues
      • Time pressures
      • Several stages
    12.  
    13.  
    14.  
    15. Library applications - Podcasts
      • “ a series of digital-media files which are distributed over the Internet using syndication feeds for playback on portable media players and computers” - Wikipedia
      Podcasts weekly updates book reviews lectures tutorials events conferences library guides tours interviews
    16.  
    17.  
    18. Library application – social networking
      • Range of web-based software programs that allows users to interact and share data with other users
      • Examples: Facebook and MySpace, Flickr, YouTube, Slideshare
      Social networking profiling preferred searches distributing search alerts providing recommendations creating lists of popular books tagging items aiding group learning staff collaboration enabling peer editing
        • promoting library events or services
      student collaboration
    19.  
    20.  
    21.  
    22.  
    23.  
    24. Methods
      • The Pilkington Library Web 2.0 applications
        • Podcast introducing the library
        • SCI News Blog
        • Automatic updates on courses
        • Automatic updates of new material
        • Facebook presence
        • Other podcasts
    25.  
    26.  
    27.  
    28.  
    29.  
    30.  
    31.  
    32.  
    33. Methods
      • Web-based questionnaire was sent out to all 484 students in the Department of Information Science
        • four sections:
          • information about the respondent
          • their library use
          • their library 2.0 use
          • their perceptions on Library 2.0 technologies
      • Five semi-structured interviews
    34. Results
      • 82 students responded
      • Five interviewees included research student, taught masters’ student, and three undergraduates
    35. Library 2.0 use
      • Heard of concept?
      • Less than half of questionnaire respondents (41%)
      • None of the interviewees
    36. Use of Library 2.0 tools
    37. Use of Library 2.0 technologies if implemented
    38. Usefulness of applications 73 4.0 Receiving updates of all new material related to my course 53 3.5 Receiving updates of new material in library 47 3.4 Receiving updates of library news and announcements 28 2.9 Viewing virtual tours of library % useful or very useful Likert score (Max 5)
      • “ I would find it extremely useful to receive updates which were specific to my needs, such as that relating to my module and year of study. However anything broader than this and I wouldn’t even open the e-mail”.
    39. Attitudes towards Library 2.0 technologies Strongly disagree Strongly agree
    40. Attitudes towards Library 2.0 technologies Strongly disagree Strongly agree
    41. Conclusions 1
      • Students hold mildly positive views about Library 2.0
      • Most welcomed are:
        • RSS feeds
        • Podcasting
        • Instant Messaging
        • Professional reviews of books
      • Social networking not thought particularly useful
    42. Conclusions 2
      • Benefits:
        • Improve quality of group and individual work
        • Help locate resources
        • Help promote knowledge sharing
      • Barriers:
        • Lack of privacy and identity theft
        • Low perception & confidence in own knowledge (fear of ridicule)
        • Not wanting to share if others didn’t
        • Not knowing what is available
    43. Future of Library 2.0
      • “ I think to a degree they should invest as it is important for the library to change …. I don’t think they should invest too much as it’s more important to have access to more journals and books, as that’s what’s giving you information…but if they don’t invest I think they will get left behind”
      • “ Social networking brings work and play too much together. There needs to be a line where the two are separate”.
      • ‘ There is a time to let things happen and a time to make things happen’
      • Hugh Prather
      • The key is to be user driven

    + Anne MorrisAnne Morris, 11 months ago

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