2010 11-30 tue webcare

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Op 30 november hielden mijn collega Marion van Putten en ik een presentatie over webcare bij de bibliotheek van de TU Eindhoven.

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2010 11-30 tue webcare

  1. 1. 1<br />als je weetwaar je moetluisterenhoor je heel veel<br />Marion van Putten & Liesbeth Mantel – TU Delft Library<br />
  2. 2. 2<br />19-11-2008<br />
  3. 3. 3<br />
  4. 4. 4<br />
  5. 5. 5<br />
  6. 6. 6<br />het gesprek<br />
  7. 7. 7<br />september 2009<br />
  8. 8. 8<br />UPC: Maak van de klacht een WoW-ervaring<br />
  9. 9. 9<br />Vodafone: Het web zorgt voor transparantie. Je opent je deuren. Dat is een leerproces.<br />
  10. 10. 10<br />
  11. 11. 11<br />
  12. 12. 12<br />
  13. 13. 13<br />
  14. 14. 14<br />voorjaar 2010<br />
  15. 15. 15<br />discover<br />anything<br />
  16. 16. 16<br />1 = geen<br />
  17. 17. 17<br />een conversatie is meer dan alleen zenden<br />
  18. 18. 18<br />
  19. 19. 19<br />speel – ontdek - geniet<br />
  20. 20. 20<br />vragen<br />
  21. 21. 21<br />Afbeeldingen:lalalala…. I don’t wanna hear this / hebedesign – (http://www.flickr.com/photos/hebe/2512086374)<br />me like books / de uitdragerij – (http://www.flickr.com/photos/uitdragerij/298768988)<br />go with the flow / notsogoodphotography – (http://www.flickr.com/photos/notsogoodphotography/140649222)<br />locked in 19.. / smlp.co.uk – (http://www.flickr.com/photos/biscuitsmlp/2324706925/)<br />sledging down The University Library / eelke dekker (http://www.flickr.com/photos/eelkedekker/38369625)<br />live Book / Thyago - SORG|FX – (http://www.flickr.com/photos/thyagohills/5009884654)<br />tiny Colored Pencils 2-18-10 7 / stevendepolo – (http://www.flickr.com/photos/stevendepolo/4371473825)<br />tiny birds in my hand.. / ~ilse – (http://www.flickr.com/photos/ilse/3389565299)<br />young toddler female girl playing in the sand in late evening light / mike baird – (http://www.flickr.com/photos/mikebaird/2257231978)<br />On the platform reading / moriza – (http://www.flickr.com/photos/moriza/96724309)<br />

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