Presentation to: Customer
Presented by Will Montague
Wednesday, 22 July 2009

Agenda
Company overview
Services and products
Customers
Requirement
Costs
Performance engineering for the Internet

Customers
Intechnica make really fast web sites that won’t fall down

Customers
•Client requirement:
• Simple and initiative dashboard view of application performance
•
•Services provided:
• Information architecture planning
• Usability consultancy
• Visual design
•Results:
• Greatly enhanced visual appearance
• Clear value of the appliance visible to customers at a glance
Intechnica make really fast web sites that won’t fall down

Customers
•Bespoke application uses complex algorithms to match drivers and
passengers efficiently
•Integrated into corporate client systems
•Complex integration with web services such as Google Maps
•Provides accurate CO2 emissions reporting
Intechnica make really fast web sites that won’t fall down

Customers
Client Requirement
Photolink is a creative agency offering full web solutions to their clients.
When clients require more complex systems than the in-house developers
can offer, Intechnica provide advanced development services.
Example Solution: Lookers Vauxhall, Chevrolet and Saab Accessories
The existing Lookers site required addition of a section to advertise
accessories for certain models of cars online. Intechnica implemented this
as well as an admin site to allow for the management of accessories and
association of items with models of cars. Part of this solution was to route
interest into Lookers CRM system for the nearest showroom.
Intechnica make really fast web sites that won’t fall down

Customers
•Complex and media rich website, built from the latest web technologies.
•Large scale hosting infrastructure, deployed across a load balanced web
farm platform with 2gbps of available data throughput.
•Load successfully generated to simulate 1000s of concurrent users from
projected peak volumes up to a point where the website’s throughput
capacity was exhausted.
Intechnica make really fast web sites that won’t fall down

Customers
•Client requirement:
• Increased order processing capacity
• Greater system resilience and security
•Services provided:
• Technical design
• Application development
• Infrastructure design
• Security audit
•Results:
• Order processing capacity doubled
• Implemented geographically separated web clusters
• Security measures introduced to meet PCI requirements
• Manageability of systems increased
Intechnica make really fast web sites that won’t fall down

Customers
•Five times as efficient as competitive systems resulting in a smaller,
greener, cheaper footprint
•Full ERP system for online ticketing, including: online call centre, box
office, ticket printing, payments, and venue management in an integrated
package - Opti
•Optimises access to the service even with a 2,000-fold increase in traffic
Intechnica make really fast web sites that won’t fall down

Customers
Intechnica make really fast web sites that won’t fall down

Customers
Intechnica make really fast web sites that won’t fall down

Customers
•Order uptake went from 30% to 78% with new system
•Stoneleigh is Nisa-Today’s largest member-supplier event of the year
•Facilitates highly complex deals and offers with no manual intervention
•Replaced slow and error prone paper-based system
Intechnica make really fast web sites that won’t fall down

Services and products
Performance Performance Performance
By design Testing / Traffic Defender
Improvement /
Monitoring /
Management
Performance
Traffic Spike
We design, build and test really fast websites that won’t fall down

What is performance
• Usability
• Security
• Scalability
• Capacity
• etc
Performance can be complex

Performance in depth

Performance by design
Networking & Business
Communications requirements
System Design
Platform provision
and Architecture
Systems Application
Integration development
The design and build of complex, low latency, highly transactional,
business critical, Internet applications where performance and uptime are

Performance Testing
Incident
Reporting response
Analysis Test Design
Testing
On demand cloud-based application performance testing

Performance Improvement
Intechnica will provide advice and guidance or
resource to resolve issues identified from Networking and System Design
testing Communications and Architecture
Advice on how to get the most out of your
application and infrastructure
Platform Application
provision development
Best Practise and in-depth analysis
Full implementation of changes or support of
your in-house team Systems
Integration
We can make your website faster and more stable

Traffic Spike
• Load Testing tool
– On demand
• Cloud based
• Local
• Virtual user license model – Pay as you go
• Low cost – High performance
• Scalable – from 100s to tens of thousands virtual users
• Comprehensive reporting and alerting suite
• Technical support and training
Expert training and support to run your own service

Traffic Spike Schematic

Traffic Defender
• Load Balancing tool
– On demand
• Cloud based
• Local
• Virtual user license model – Pay as you go
• Low cost – High performance
• Comprehensive reporting and alerting suite
• Technical support and training
Application aware load balancing

Requirements
• Testing of web site
– URL
– Tests to be done
Application aware load balancing

Costs
• Price on application
Application aware load balancing

Agenda
Company overview
Services and products
Customers
Requirement
Costs
Performance engineering for the Internet