Electronic Commerce   Developing the Infrastructure and Services   Charles Mok HKNet Co Ltd [email_address]
Electronic Commerce <ul><li>Not just about Internet shopping </li></ul><ul><li>The case of Singapore </li></ul><ul><li>Sit...
Not just Internet shopping <ul><li>Retail commerce activities </li></ul><ul><li>Content and services </li></ul><ul><li>Tra...
Development in Singapore <ul><li>Electronic Commerce Hotbed -- Set up in August 1996 </li></ul><ul><li>Aim -- To jumpstart...
Singapore: Guiding Principles <ul><li>Private sector should take the lead </li></ul><ul><li>Government should: </li></ul><...
Singapore: Recommendations <ul><li>Include these areas: </li></ul><ul><ul><li>Legal, regulatory and enforcement </li></ul>...
Singapore: Legislations <ul><li>Electronic Transactions Bill, 1998: </li></ul><ul><ul><li>Certificate authentication  </li...
Development in Hong Kong <ul><li>Merchant, ISP, vendor initiated </li></ul><ul><li>Policy Address -- “Connecting to the In...
Statistics of Customers <ul><li>No. of dialup accounts: 417,782 </li></ul><ul><li>No. of dedicated access accounts: 2,048 ...
Internet Traffic Volume <ul><li>Source: Office of Telecommunications Authority, Hong Kong, 1998 </li></ul>
Users lack confidence <ul><li>45% of Internet users who have not transacted on the net: “It is insecure.”* </li></ul><ul><...
Road ahead for Hong Kong <ul><li>Information Technology and Broadcasting Bureau </li></ul><ul><li>Chief Executive’s Commis...
In the meantime…. <ul><li>The private sector is not waiting despite lack of government support and fostering of an environ...
A New Horizon <ul><li>International Internet partners </li></ul><ul><ul><li>Advertising, content, technology telecommunica...
Beyond Hong Kong <ul><li>Cooperation with regional partners </li></ul><ul><ul><li>Asia Internet Service Alliance  </li></u...
Conclusions <ul><li>Government developing the infrastructure and industry developing the services </li></ul><ul><li>Hong K...
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Electronic Commerce

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Electronic Commerce presentation in 1998

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Electronic Commerce

  1. 1. Electronic Commerce Developing the Infrastructure and Services Charles Mok HKNet Co Ltd [email_address]
  2. 2. Electronic Commerce <ul><li>Not just about Internet shopping </li></ul><ul><li>The case of Singapore </li></ul><ul><li>Situation in Hong Kong </li></ul><ul><li>The road ahead and some conclusions </li></ul>
  3. 3. Not just Internet shopping <ul><li>Retail commerce activities </li></ul><ul><li>Content and services </li></ul><ul><li>Trading and transactions </li></ul><ul><li>Business to business commerce </li></ul><ul><li>Government to public transactions </li></ul><ul><li>Micropayments </li></ul><ul><li>Smart cards, cash cards </li></ul><ul><li>Devices: TV, mobile, PDA, etc. </li></ul>
  4. 4. Development in Singapore <ul><li>Electronic Commerce Hotbed -- Set up in August 1996 </li></ul><ul><li>Aim -- To jumpstart pervasive use of e-commerce and to position Singapore as an EC hub </li></ul><ul><li>EC Policy Committee set up in January 1997 </li></ul><ul><li>EC Policy Recommendation -- Public consultation: April 1998 (http://www.ec.gov.sg/policy.html) </li></ul>
  5. 5. Singapore: Guiding Principles <ul><li>Private sector should take the lead </li></ul><ul><li>Government should: </li></ul><ul><ul><li>Put in place a legal framework to provide certainty and predictability </li></ul></ul><ul><ul><li>Secure and safe environment </li></ul></ul><ul><ul><li>Expedite EC growth and development with industry </li></ul></ul><ul><ul><li>Pursue innovative, liberal and transparent policy </li></ul></ul><ul><li>Consistency with international regimes and interoperability </li></ul>
  6. 6. Singapore: Recommendations <ul><li>Include these areas: </li></ul><ul><ul><li>Legal, regulatory and enforcement </li></ul></ul><ul><ul><li>Infrastructure services </li></ul></ul><ul><ul><li>Programs to jumpstart, promote and globalize EC </li></ul></ul>
  7. 7. Singapore: Legislations <ul><li>Electronic Transactions Bill, 1998: </li></ul><ul><ul><li>Certificate authentication </li></ul></ul><ul><ul><li>Electronic signatures </li></ul></ul><ul><ul><li>Retention and integrity of electronic records </li></ul></ul><ul><ul><li>Legal liability of service providers </li></ul></ul><ul><ul><li>Electronic contracts </li></ul></ul><ul><ul><li>Electronic filing by Government </li></ul></ul><ul><ul><li>Enforcement and investigative powers </li></ul></ul>
  8. 8. Development in Hong Kong <ul><li>Merchant, ISP, vendor initiated </li></ul><ul><li>Policy Address -- “Connecting to the Information Age”: No substantive initiative </li></ul><ul><li>IIAC (Formed March 1997) -- Lack in authority, substance </li></ul><ul><li>Government has not adopted electronic filing, except the proprietary, monopolistic Tradelink </li></ul><ul><li>Yet, the number of users keep growing…. </li></ul>
  9. 9. Statistics of Customers <ul><li>No. of dialup accounts: 417,782 </li></ul><ul><li>No. of dedicated access accounts: 2,048 </li></ul><ul><li>No. of email addresses through corporate leased lines: 67,914 ( OFTA statistics, 12/97) </li></ul>
  10. 10. Internet Traffic Volume <ul><li>Source: Office of Telecommunications Authority, Hong Kong, 1998 </li></ul>
  11. 11. Users lack confidence <ul><li>45% of Internet users who have not transacted on the net: “It is insecure.”* </li></ul><ul><li>Over 50% of users who have transacted on the net: “Information have been compromised.”* </li></ul><ul><li>A matter of education, legal safeguard and official support. *Democratic Party survey, April, 1998. </li></ul>
  12. 12. Road ahead for Hong Kong <ul><li>Information Technology and Broadcasting Bureau </li></ul><ul><li>Chief Executive’s Commission on Innovation and Technology </li></ul><ul><ul><li>Still too focused on manufacturing? </li></ul></ul><ul><ul><li>What is it that HKPC, HKITC were not supposed it be? </li></ul></ul><ul><li>Need to focus on government initiatives and deliverables </li></ul>
  13. 13. In the meantime…. <ul><li>The private sector is not waiting despite lack of government support and fostering of an environment </li></ul><ul><li>But this does not favor small and medium businesses </li></ul><ul><li>Internet companies should: </li></ul><ul><ul><li>Use the Hong Kong advantages </li></ul></ul><ul><ul><li>Look beyond Hong Kong and beyond just the “Internet” </li></ul></ul>
  14. 14. A New Horizon <ul><li>International Internet partners </li></ul><ul><ul><li>Advertising, content, technology telecommunications and other service providers, search engines, etc. </li></ul></ul><ul><li>More than just the Internet, or even “VOD”: Mobile, PDA, NC, Web TV, etc. </li></ul>
  15. 15. Beyond Hong Kong <ul><li>Cooperation with regional partners </li></ul><ul><ul><li>Asia Internet Service Alliance </li></ul></ul><ul><ul><ul><li>A consortium of ISPs to harness international strategic partnerships (http://www.aisa.org) </li></ul></ul></ul><ul><ul><ul><li>Dream Train Internet/Mitsubishi </li></ul></ul></ul><ul><ul><ul><li>FICNet/First Int’l Computer </li></ul></ul></ul><ul><ul><ul><li>HKNet </li></ul></ul></ul><ul><ul><ul><li>OzEmail </li></ul></ul></ul><ul><ul><ul><li>Shinbiro/Hyundai Info. Tech. </li></ul></ul></ul>
  16. 16. Conclusions <ul><li>Government developing the infrastructure and industry developing the services </li></ul><ul><li>Hong Kong is behind and must catch up. </li></ul><ul><li>Innovations must be enhanced with support for SME. </li></ul><ul><li>Partnership to expand boundaries in geography and technology. </li></ul>

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