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Mobile Learning

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Presentation on Mobile Learning

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  • IntroductionsJeff TillettMark ChrismanRoom Who is using mobile
  • With advances in web technology, mobile devices and wireless networks, mobile connection is not just a trend anymore and instead has become a standard ubiquitous platform. People demand anytime, anywhere access to communication, information, learning and performance support. Learning Management System (LMS) vendors are quickly adapting to meet mobile requirements, but these solutions may be costly and viewed as a low priority in this rough economic landscape. What can your organization do in the meantime to deliver practical information to a scattered employee base and begin measuring value and build a business case for mobile learning? With an obvious business need to deliver timely learning content and performance support, we will show how you how you can rapidly develop and deploy a low cost way of delivering supplemental mobile learning to be delivered to employees’ mobile devices.
  • "Mobile phones are the future of computing, and they are ideally suited for accessing Web services....(The mobile phone will be:)-the device most likely to subsume the PC's computing and informational dominance-the most functional and accessible device for conducting Web search-the natural gateway to Web 2.0 platform applications and services"--E-Week, October 2008 (link)
  • Jason, a 19-year-old college freshman, woke up early Friday morning to download this week's U.S. History podcast to his iPod. As he got into his car for the one-hour commute to campus, he put on his earbuds and began to listen to his professor's test review session. The lecture ended as he entered the student parking lot.Before exiting the car, Jason received a text message on his smart phone from Paula, his study partner. She had some questions and wanted to meet up with him in the library before the test. He pulled out his laptop and backpack before locking the car door. By the time he reached the library, Paula was already connected and online at her favorite table. She was busily transferring the professor's lecture notes from the course Web site to her pen drive. "What's the answer to question number three?" she asked as Jason sat down."I don't know," he answered; "Why don't you Google it to find out?""I've got a better idea," she responded. "Why don't you IM the professor? He's online right now."Professor Davis was on his way back to his office from Media Services when a familiar chime let him know that someone was IMing him. He pulled out his phone and read the message...he then typed the response, "Call me." Ten seconds later, his cell phone rang."Hello?""Hi, Dr. Davis. Jason and I are in the library and we are having a hard time answering question number three.""Are you in front of your computer?" Dr. Davis asked."Yes, we are.""Go to this week's lecture notes and review the section on Western Expansion. You'll find what you are looking for there.""Thanks a lot," Paula answered. "We'll see you in class.”FROM - http://www.educause.edu/EDUCAUSE+Quarterly/EDUCAUSEQuarterlyMagazineVolum/AreYouReadyforMobileLearning/157455
  • That was a look at a typical collage student situation… once they graduate where do they go
  • Ok we know who they are and where we are at. Ok before we answer that lets make sure we are all on the same page as far as learning or training basic strategies
  • Learning used to look like this…..
  • Corporate training used to look like this….
  • Most of us would agree that today’s training or learning strategy is based on more of a learning 2.0 mindset. We are not going to dive to deep into this in this session but we would like to show you how mobile learning is a perfect tool for a learning 2.0 strategy
  • [Top 10]So in conclusion we have put the following ‘Top 10’ to help describe the features and benefits that we will get from the ELITE project –  (Rarely do you have time to go through each of these points in detail but below are some of the key points for each – you can pick the ones to refer to depending on the audience, time, etc. ) Hosted web-service solution - lower technical costs for client, automatic updates. Desktop Learning Widget - simple interface to all learning content, available at all times. Similar to Google Desktop or Search bar. Personalised learning experience - Context is King! - Learning content appropriate to the the task they are working on and the device they have in their hand. Digital Rights Management = Identity Authentication + Encryption - More flexible purchase options including rental, pay-per-view, etc. Peer-to-Peer content distribution - lower cost for delivery of rich media content (Skype is free due to the low costs of Peer-to-Peer communication)Multi-platform delivery - related to Context, system will intelligently synch content to devices and keep track of user activity. Creation of communities of practice using Social Networking - Better connectivity to co-workers/friends etc, “a problem shared is a problem halved!”Incorporating informal learning into formal learning process - Better able to track and review informal learning. Statistics state that up to 80% of all workplace learning takes place informally but it is difficult to track and review. Real-time ‘Coach’ view / Dashboard - Online monitoring plus communication tools will enable coach/mentor to have a real time view of formal and informal learning activities. Transferable Profiles - User will be able to move their education and training records from one system to another throughout their education and career.
  • For me one of the key differences between 1.0 and 2.0 is the realization that learning is not a single event.
  • Ok now here is where we are at how is add mobile learning going to help me reach my learner and support my learning 2.0 strategy
  • Mobile learning offers AccessibilityNot all of our learners are sitting at a desk or in one place all of the time.Mobile phones have the ability you to be with you at all timesReview at time when works best for learner   Availability Just in time – information at you finger tips When I have the time Adaptability Options for content types Another way to extending the learning opportunity Training or learning should not be about one point of impact. We are always looking for ways to re-enforce what we are learning or keep information top of mind. 
  • This tools are available on most mobile devices. I would venture to say that you are currently using these tools on your desktop PC Instant messaging Out to learner Reminders of training Tips and tricks  From Learner back to corporate Poling or voting Contest or quiz Email Search Internet browsing Phone 
  • Earlier we established that the mobile phone is the new computerWhat makes a computer productive is its applications. There are a lot of applications available today that are an effective part of a training strategy
  • 20K Onetime Platform fee plus maintenance (bridge to LMS)$3-4 (30-40,000) Monthly User License fee
  • Story……Pocket card interactiveMy touch championUsed mobile device to capture
  • In this case, the red dot can represent an event or concept.
  • Engaging learnerApply knowledgeTeam Share Identifying

Mobile Learning Presentation Transcript

  • 1. Mobile Learning
    Finally learning that can keep up with me!
  • 2. Outline
    • How to develop low-cost mobile learning content
    • 3. What to consider when delivering mobile content
    • 4. How to include mobile learning in your current training plan
    • 5. How to sell your leadership on mobile learning
  • Why Mobile Learning?
  • 6. Welcome! The New Computer
  • 7. A few statistics to consider…
  • 8. "There are over one billion people in emerging markets who will never access the Internet using a PC.”
    -- Adobe CEO ShantanuNarayen, on stage at CTIA, September 2008
     
  • 9. "Most new internet users will be in developing countries and will use mobile phones."
    --The Economist,
    September 2008
  • 10. Are You Ready for Mobile Learning?
  • 11. Today’s Student is Mobile
  • 12. Are you ready for your new audience?
  • 13. Your New Audience?
    Meet Lisa
    21 yrs old (millennial)
    Friends - Social Networks
    School – Blogs, wikis
    Her office – Mobile device
    …just graduated.
    Lisa is now looking for a job perhaps at your company
    80 Million Millennials
    First Generation raised on Intranet
    Born between 1976 and late as 2000
  • 14. How do we reach them?
  • 15.
  • 16.
  • 17. TrainingLearning
    Informal
    Social (Tribal)Mobile
    Learning 2.0
  • 18. Learning 1.0
    Learning 2.0
    Performance Support
    Just in time learning
    Formal Training Delivery
    Learner
    Learner
  • 19. Learning 2.0
    Structured Learning
    Informal Learning
    • WBT, ILT, Virtual Class
    • 20. Top-Down, Push
    • 21. Centralized Content
    • 22. Taxonomies
    • 23. Company Experts
    • 24. Scheduled and Planned
    • 25. Localized Search
    • 26. Blogs, Wikis, Forums
    • 27. Self-Service, Pull
    • 28. User-Generated Content
    • 29. Tags
    • 30. Community Experts
    • 31. Real-Time, On-Demand
    • 32. Google-Like Search
    Credit Learning Cafe
  • 33. Learning
  • 34. You Are Here!
  • 35. Mobile learning offers
    Accessibility
    Availability
    Adaptability
  • 36. Got tools?
    Basic features
    Instant messaging
    Email
    Internet browsing
    Search
    Phone
  • 37. Applications
  • 38. What are we doing?
  • 39. Current Mobile Delivery Activities
    • Blending low cost mobile learning into current training:
    • 40. Pre-Training (build excitement)
    • 41. Post-Training Support (Reference)
    • 42. Focusing on Two Platforms
    • 43. BlackBerry
    • 44. Android
  • Learner completes
    eLearning module.
    Triggers (optional) submission email form.
    Learner receives
    Mobile pocket card.
  • 45. XHTML Mobile 1.0
    Tools: Adobe Dreamweaver, Notepad
  • 46. Mobile Images
    Tools: Adobe Fireworks, PhotoShop
    .gif
    .jpg
    Design Considerations:
    Minimize visual noise
    Utilize color and focal point
  • 47. Mobile Video
    Tools: QuickTime Pro, Oxelon Media
    .3gp
    Design Considerations:
    Minimal movement, tight shots
    Using Frame by frame with audio instead
    Consider using still images with audio
  • 48. Mobile Audio
    Tools: Audacity, Adobe Soundbooth, GarageBand
    .mp3
    Design Considerations:
    Minimize layers of audio (i.e. music VS. narration)
    Keep it short and to the point, use a script
  • 49. Where are we going?
  • 50. Our next steps…
    • Trying out enterprise-wide solution vendor demos
    Chalk (RIM) // BlackBerry only
    OnPoint// currently 10 person pilot on personal devices. (Android, Blackberry and Windows.
    Piloting the Yammer micro-blogging platform internally.
    • Working toward mobile strategy
    Communications and Training partnership
    Testing SharePoint mobile content.
    Defining mobile requirements for LMS
    • Accept that learners are using external resources
    Learners are already using mobile resources (YouTube)
    How can we enable and leverage?
  • 51. Things to consider
    Are there any legal, HR or other policies to consider?
    What needs to be mobile and why?
    What value will it add to the user?
    Where does it fit with current training?
    Strip away anything that doesn’t support these goals.
    Test early, test often!
    Does your LMS vendor have mobile coming?
  • 52. Mobile Learning Examplesin Productiondeveloped by Training and Development
  • 53. Mobile Pocket Card #1
    • Single scrolling page with important reference information
    • 54. Accessible from mandatory WBT
    • 55. Javascript form forwards to phone number
    Authoring Tool:
    • Adobe Fireworks
    • 56. HTML
    • 57. Javascript form
  • Mobile Pocket Card #2 (MPC)
    • Web-like navigational reference card.
    • 58. Accessible during training program.
    • 59. Javascript form forwards to phone number
    Authoring Tool:
    • Adobe Fireworks
    • 60. HTML
    • 61. Javascript form
  • Mobile Pocket Card #3 (MPC)
    • Web-like navigational reference card.
    • 62. Optional audio included.
    • 63. Accessible during training program.
    • 64. Javascript form forwards to phone number
    Authoring Tool:
    • Adobe Fireworks
    • 65. HTML
    • 66. Javascript form
    • 67. Audacity
  • Mobile Pocket Card #4 (MPC)
    • Single reference card.
    • 68. Repurposed content from vendor
    • 69. Optional audio included.
    • 70. Accessible during training program.
    • 71. Forwarded to a defined group of users.
    Authoring Tool:
    • Adobe Fireworks
    • 72. HTML
  • Event
    Concept
    Product
    Harnessing Citizen Journalism
  • 73. Uncover the Hidden Talent
    User Generated Mobile Content
    Traditional Learning
    Innovative Learning
    One Way (Push)
    Two Way (Sharing)
  • 74. How to engage your learner?
  • 75. Team-based Learning!
  • 76. UGC Moving Parts
    People (Learners drive)
    User contest around best practices
    Event or Interview
    Testimony
    Feedback
    Way to capture the video
    Way to deliver the video
    Video Library on your intranet (download or stream)
    Push to mobile devices
    Feedback mechanism
  • 77. Where we are headed!
  • 78. Android Learning Apps
    EASY T0 – SET UP MOTOBLUR
    ACCOUNTS
    ENLARGE
    WATCH THE EASY TO VIDEO
    HOME
    NEXT SESSION
  • 79. Selling to Leadership
    Include mobile offerings as optional.
    Pilot, Pilot, Pilot!!!
    Test, Test, Test!!!
    Survey and research current infrastructure.
  • 80. Jeff Tillett
    Jeff@mojocat.com
    @mojotillett
  • 81. Mark Chrisman
    mark.chrisman@gmail.com
    @badsquare