Program evaluation survey report moiza

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Program evaluation survey report moiza

  1. 1. Student Survey Analysis Riphah International University Total Quality Management Prepared by : Moezza Mir Ahmed Program: BBA (VI)[PROGRAM EVALUATION SURVEY]This survey is conducted with the graduate students of spring 2012
  2. 2. Questions’ rating is defined as follows:Strongly Agree = 5Agree = 4True sometimes = 3Disagree = 2Strongly Disagree = 1Program Evaluation Surveys are conducted at the end of a program with the graduate students. It istherefore conducted to analyze the feedback of students for overall services and facilities in terms ofEducations, Resources, Learning, overall evaluation, future support, suggestions for improvements andtheir likeness and dislikes for the program in particular and the institution in general. So that it can helpthe institution at different levels to revise and plan the process.Riphah International University holds several departments. This survey is for Riphah School ofLeadership.Objectives:Program Evaluation Surveys are conducted at the Graduation level. It is therefore conducted to analyzethe feedback of students for overall services and facilities in terms of Educations, Resources, Learning,overall evaluation, future support, suggestions for improvements and their likeness and dislikes for theprogram in particular and the institution in general. So that it can help the institution at different levelsto revise and plan the process. It can also be helpful for the institution to hear a true voice and feedbackof students anonymously for taking steps towards the betterments and seeing with the perception ofstudents. It also measures the satisfaction rate, which is very important for any organization for planningand strategic process towards the further development.
  3. 3. Analysis of Results: (from all BBA semesters)In total 19 graduate students have taken this survey.In Program Evaluation Survey, Part 1 contains 9 questions about "Help and Support in Learning". Andthe results are stated below:From the of given rate, 95 % students responded to this question, 83 % showed the satisfaction, 6%believed sometimes where 11% showed dissatisfaction to the academic and counseling services. 1. 1. Adequate academic and career counseling was available for me throughout the program and even before choosing a program.Strongly Agree 3 17%Agree 12 67%True Sometimes 1 6%Disagree 2 11%Strongly Disagree 0 0%Total 18 100%
  4. 4. From the of given rate, 100 % students responded to this question, 84 % showed the satisfaction and16% believed sometimes which gives a perfect happiness rate to this services.2. The instructors were available for consultation and advice when I needed to speak with them after getting theappointment.Strongly Agree 11 58%Agree 5 26%True Sometimes 3 16%Disagree 0 0%Strongly Disagree 0 0%Total 19 100%From the of given rate, 100 % students responded to this question, 74 % showed the satisfaction, 16%believed sometimes where 10% showed dissatisfaction to this question.3. The instructors in the program inspired me to do my best.Strongly Agree 6 32%Agree 8 42%True Sometimes 3 16%Disagree 1 5%Strongly Disagree 1 5%Total 19 100%
  5. 5. From the of given rate, 100 % students responded to this question, 60 % showed the satisfaction, 16%believed sometimes where 5% showed dissatisfaction to this question.4. The instructors in the program gave me helpful feedback on my work as well as a person.Strongly Agree 4 21%Agree 11 58%True Sometimes 3 16%Disagree 0 0%Strongly Disagree 1 5%Total 19 100%
  6. 6. From the of given rate, 100 % students responded to this question, 74 % showed the satisfaction and26% believed sometimes which gives a perfect happiness rate to this services.5. The instructors in the program had thorough knowledge of the content of the courses they taught.Strongly Agree 6 32%Agree 8 42%True Sometimes 5 26%Disagree 0 0%Strongly Disagree 0 0%Total 19 100%
  7. 7. From the of given rate, 100 % students responded to this question, 79 % showed the satisfaction and21% believed sometimes which gives a perfect happiness rate to this services.6. The instructors were enthusiastic about the program.Strongly Agree 7 37%Agree 8 42%True Sometimes 4 21%Disagree 0 0%Strongly Disagree 0 0%Total 19 100%
  8. 8. From the of given rate, 95 % students responded to this question, 88 % showed the satisfaction and12% showed dissatisfaction which gives a good satisfaction rate to this service.7. The instructors cared about the progress of their students.Strongly Agree 8 44%Agree 8 44%True Sometimes 0 0%Disagree 1 6%Strongly Disagree 1 6%Total 18 100%From the of given rate, 100 % students responded to this question, 95 % showed the satisfaction and5% showed dissatisfaction which gives a good satisfaction rate to this service.8. The instructors are not biased among students.Strongly Agree 5 26%Agree 11 58%True Sometimes 2 11%Disagree 1 5%Strongly Disagree 0 0%Total 19 100%
  9. 9. From the of given rate, 100 % students responded to this question, 90% showed the satisfaction and10% believed sometimes where 11 % showed their dissatisfaction which gives a good satisfaction rate tothis service.9. Instructors have full command in their domain (redundant).Strongly Agree 2 11%Agree 8 42%True Sometimes 7 37%Disagree 1 5%Strongly Disagree 1 5%Total 19 100%
  10. 10. Part 2:This part contains 7 questions about "Resources to Support Learning". And the results are stated below:From the of given rate, 100 % students responded to this question, 58 % showed the satisfaction and37% believed sometimes where 5% showed dissatisfaction to this services.1. Study materials in courses were up to date and useful.Strongly Agree 3 16%Agree 8 42%True Sometimes 7 37%Disagree 1 5%Strongly Disagree 0 0%Total 19 100%
  11. 11. From the of given rate, 100 % students responded to this question, 48 % showed the satisfaction and32% believed sometimes where 21% showed dissatisfaction to this services.2. Library resources were adequate and available when I needed them.Strongly Agree 3 16%Agree 6 32%True Sometimes 6 32%Disagree 3 16%Strongly Disagree 1 5%Total 19 100%
  12. 12. From the of given rate, 100 % students responded to this question, 58 % showed the satisfaction and32% believed sometimes where 11% showed dissatisfaction to this services.3. Classroom facilities (for lectures, laboratories, tutorials etc) were of good quality.Strongly Agree 4 21%Agree 7 37%True Sometimes 6 32%Disagree 0 0%Strongly Disagree 2 11%Total 19 100%From the of given rate, 100 % students responded to this question, 58 % showed the satisfaction and37% believed sometimes where 5% showed dissatisfaction to this services.4. Student computing facilities were sufficient for my educational needs.Strongly Agree 2 11%Agree 8 42%True Sometimes 7 37%Disagree 1 5%Strongly Disagree 1 5%Total 19 100%
  13. 13. From the of given rate, 95 % students responded to this question, 78 % showed the satisfaction and22.7% believed sometimes which gives a good percentage of satisfaction to this service.5. Adequate facilities were available for extracurricular activities (including sporting and recreational activities).Strongly Agree 4 22%Agree 10 56%True Sometimes 4 22%Disagree 0 0%Strongly Disagree 0 0%Total 18 100%
  14. 14. From the of given rate, 95% students responded to this question, 84 % showed the satisfaction and 17%believed sometimes which gives a good satisfaction to this services.6. Adequate facilities were available for religious observances.Strongly Agree 3 17%Agree 12 67%True Sometimes 3 17%Disagree 0 0%Strongly Disagree 0 0%Total 18 100%
  15. 15. From the of given rate, 100 % students responded to this question, 90 % showed the satisfaction and11% believed sometimes which gives a good satisfaction rate to this services.7. Field experience programs (internship, practicum, cooperative training) were effective in developing my skills. (Omit thisitem if not applicable to your program)Strongly Agree 11 58%Agree 6 32%True Sometimes 2 11%Disagree 0 0%Strongly Disagree 0 0%Total 19 100%
  16. 16. Part 3This part contains 7 questions about “Evaluation of Learning ". And the results are stated below:From the of given rate, 100 % students responded to this question, 89 % showed the satisfaction, 5%believed sometimes where 5% showed dissatisfaction and overall it gives a good satisfaction rate to thisservices.1. What I have learned in this program will be valuable for my future.Strongly Agree 8 42%Agree 9 47%True Sometimes 1 5%Disagree 0 0%Strongly Disagree 1 5%Total 19 100%
  17. 17. From the of given rate, 100 % students responded to this question, 84 % showed the satisfaction and11% believed sometimes where 5 % showed their dissatisfaction but overall it gives a satisfactoryresponse to this services.2. The program has developed my ability to investigate and solve new problems.Strongly Agree 9 47%Agree 6 32%True Sometimes 2 11%Disagree 2 11%Strongly Disagree 0 0%Total 19 100%From the of given rate, 100 % students responded to this question, 79 % showed the satisfaction and11% believed sometimes where 11% showed their dissatisfaction to this services.3. The program has improved my ability to work effectively in groups.Strongly Agree 10 53%Agree 5 26%True Sometimes 2 11%Disagree 2 11%Strongly Disagree 0 0%Total 19 100%
  18. 18. From the of given rate, 100 % students responded to this question, 84 % showed the satisfaction and11% believed sometimes where 5 % showed their dissatisfaction but overall it gives a satisfactoryresponse to this service.4. The program has improved my skills in communication.Strongly Agree 9 47%Agree 7 37%True Sometimes 2 11%Disagree 1 5%Strongly Disagree 0 0%Total 19 100%
  19. 19. From the of given rate, 100 % students responded to this question, 90 % showed the satisfaction and5% believed sometimes where 5 % showed their dissatisfaction but overall it gives a satisfactoryresponse to this services.5. The program has helped me to develop good basic skills in using technology to investigate issues and communicateresults.Strongly Agree 11 58%Agree 6 32%True Sometimes 1 5%Disagree 0 0%Strongly Disagree 1 5%Total 19 100%
  20. 20. From the of given rate, 100 % students responded to this question, 79 % showed the satisfaction and11% believed sometimes where 10 % showed their dissatisfaction but overall it gives a satisfactoryresponse to this services.6. I have developed the knowledge and skills required for my chosen career.Strongly Agree 8 42%Agree 7 37%True Sometimes 2 11%Disagree 1 5%Strongly Disagree 1 5%Total 19 100%
  21. 21. Part 4This question is to assess the "Overall Evaluation" and the results are stated as:From the of given rate, 100 % students responded to this question, 90 % showed the satisfaction and5% believed sometimes where 5 % showed their dissatisfaction and overall it gives a satisfactoryresponse to this services.1. Overall I was satisfied with the quality of my learning experiences at this institution.Strongly Agree 6 32%Agree 11 58%True Sometimes 1 5%Disagree 1 5%Strongly Disagree 0 0%Total 19 100%
  22. 22. Part 5Part 5 contains 7 open ended questions and the responses along with each question are stated below:From the 100% of given rate, 95 % students responded to this question. All responses are given below.1. What did you like most about your studies at this institution?18 ResponsesRespondent # Response 1 Studying Business here developed my interest in this field and the Instructors were really supportive. 2 As I was passionate about my major, I was really motivated to work through my projects. I loved how the instructions were very excited about their courses which increased the motivation in work. 3 There is a lot of variety in the University and in the Business school. 4 Courses related to HR major were very useful and entertain able and I liked my major because of some Instructors who were very helpful to me. 5 The most thing that I liked is the way of teaching. 6 I like the way of study that improved my ability to work efficiently and like the activities because it improved our knowledge. 7 People are friendly, our University follows American system, improved my knowledge with the given program. 8 Its a very well known institution which made me feel proud for being one of the
  23. 23. Riphah Students.9 High quality of education.10 I liked the environment and how the Doctors and instructors treat us. From this Institution, I learnt how to depend on myself.11 Everything is good.12 Environment is friendly.13 I liked the way of how I have improved in communication with people.14 Excellent Curriculum.15 Resources and facilities available for the students.16 *Very important for my communication skills *How to apply my knowledge *Expanding my learning more than my major17 I liked the communication between the professors.18 Having the opportunity to study business and knowing what Business means
  24. 24. From of given rate, 89 % students responded to this question. All responses are given below.2. What did you dislike most about your studies at this institution?17 Responses2. What did you dislike most about your studies at this institution?Respondent # Response 1 * Some of the Instructors negativity and their inability in seeing the best of certain students. * Many study materials were copied from the Internet. 2 * I dislike the environment of the University. * I hate how I wasnt exposed to the competitive atmosphere especially in Business. 3 Being unfair to the students for grading especially and attendance marks. 4 Also, some of the instructors were very bad and did not have good skills to teach and lack of knowledge about the material. Some teachers being biased for grading 5 The most things I didnt like is in some courses we didnt learn enough about the subject. 6 The way of distribution of grades 7 Not enough practical 8 Nothing. 9 The Organization is not as we expected. Also the workshops are not useful that much as
  25. 25. we need as youth. 10 Nothing 11 Lack of organization. 12 They are not very organized. 13 Nothing. 14 technology problems. 15 Not enough sports facilities and no good support from university for extracurricular activities like trips etc and no good labs and library 16 Building looks very old and needs to be renovated 17 Please take care of "Sfai" cleaners are not taking good care of classrooms and even teachers offices Please give us a good cafe, what it is?From the given rate, 89% students responded to this question. All responses are given below.3. What suggestions do you have for improvements in your program at this institution?17 Responses3. What suggestions do you have for improvements in your program at this institution?Respondent # Response 1 * Bring more Faculty (experienced ones) * Encourage students to explore and read more Business books * Free hand is extremely important to be focused on 2 More labs, studios, printing labs, technology labs with the updated softwares. More Faculty members and wider variety of
  26. 26. Business related experiences. Bring more people from the industry3 More programs, good library and labs4 Please listen to students problem fairly and make the university environment healthy and clean5 Increase the number of Technical courses.6 More staff7 Tuition Fee is so high compare to the services and facilities we get, please either improve the facilities or lower the tuition fees8 Include more technical courses in the curriculum.9 Give us a good sitting lounge and waiting areas and keep them clean PLEASE10 Find appropriate places for the student internships.11 Department is fine with all the Faculty and Courses.12 * Help students in finding jobs and internships. you rather should have a career development or counseling center to help students and guide them13 Senior students should not have to do the additional activities (like lots of assignments ), because they are already overloaded.14 Nothing thank you.15 * use updated software versions *apply latest technology in the market for studying16 *More professors *Organization *good library , lab, bookstore and cafe
  27. 27. 17 Increase instructors, make sure to sign every instructor in his/her specialty field, make sure that each student learns from her mistakes so she wont end up doing the same mistake over and over again, assign supervisors on instructors to make sure every students gets the grade she deserve, and improve computers lab in the departments

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